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All 12 Ruston hotels

Fairfield Inn & Suites Ruston

2.5 of 5 Hotel   |   1707 Roberta Avenue, Ruston, LA 71270
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73%
Ranked #4 of 12 hotels in Ruston
A recent review
4 of 5 stars reviewed 1 week ago
Adam M Bowling Green, Kentucky
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61 people have reviewed this hotel

Traveler rating
    26
    19
    8
    2
    6
See reviews for
23
7
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Bowling Green, Kentucky
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Very clean and comfortable stay. Would definitely stay here again if in the area. Wi-fi worked great, breakfast was good, staff was very friendly. There was a gentleman working the front desk that was extremely slow waiting on us, but the rest of the staff was very helpful and friendly. Room was a bit small for a king room, but... More

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Derby, Kansas
2 reviews
1 of 5 stars Reviewed 3 weeks ago

We were caught off guard by our disappointing experience. Because we have successfully stayed here many times over the last seven years, we were surprised from the moment we walked in. The gentleman at the front desk made me stand at the counter for several minutes without acknowledging me. When he finally did, he was less than friendly and appeared... More

Was this review helpful? Yes
Jessica L, Manager at Fairfield Inn & Suites Ruston, responded to this review

Dear MelodieT51, My goal is that all of our guests leave satisfied, and I am truly disappointed that your stay was not satisfactory. I would like to learn more about your experience. If you could call me at 318-251-9800, I would like to be able to talk with you about what happened and try to correct the situation. Thank you,... More

Athens, Alabama, United States
Top Contributor
84 reviews 84 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 8, 2014

My husband and I had a king-bed room on the first floor when we were traveling from Alabama to El Dorado recently. The room was clean, quiet and comfortable, and the desk clerks were polite and helpful. The breakfast was adequate -- nothing special, but certainly adequate. There were several other hotel choices nearby, but I would not hesitate to... More

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Ruston, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014 via mobile

This hotel deserves 5 stars for the excellent service that they are providing for their guests. The staff is always warm and inviting every time I step through the doors. I like that they all recognize my face now that I'm there so often. I really appreciated all of the extra help that was received from the general manager, she... More

Was this review helpful? Yes 1
Carrollton, Texas
Contributor
15 reviews 15 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 27, 2013

We stayed on the 4th floor south side. The room was very quiet, no road noise, no noise from the other guests. The morning desk clerk and breakfast attendant were very friendly. Only 4 hours from Dallas but we needed to rest. This was a great choice along I-20. Watch for the hotel entrance sign. Choosing the correct drive can... More

Was this review helpful? Yes 1
JohnBirr, General Manager at Fairfield Inn & Suites Ruston, responded to this review

A big Thank You for taking the time to share your experience with us! I will pass along your kind comments to our Breakfast Host and Front Desk agent. I hope your New Year will be your Best Yet! More

Houston, TX
1 review
4 of 5 stars Reviewed December 25, 2013

Not a Bad hotel It did have its flaws however. First the breakfast wasnt the best. Actually that may be the only down side, the rest Was excellent. The business center Was great, the rooms were nice, and the pool Was perfect. Overall It Was a great hotel.

Was this review helpful? Yes
JohnBirr, General Manager at Fairfield Inn & Suites Ruston, responded to this review

I am so happy you felt satisfied with your stay at our hotel. A great first experience is important and I thank you for taking the time to share your thoughts with other travelers. Safe travels in the New Year! More

Austin, Texas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 3, 2013

My family stayed in a double queen room on the 3rd floor. The room appeared clean at first but the bathroom was old and dirty. The bathroom door would not shut, the hairdryer was sloppily hung and looked beat up. There was hair on the mirror, the shower curtain was moldy and the toilet bowl had clearly not been cleaned... More

Was this review helpful? Yes 1
Louisiana
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 10, 2013

I think this is our fourth time to stay at this hotel. We stayed this past weekend. We only go there for a Louisiana Tech football game and they always have high occupancy. If you go during a low occupancy time and want a king suite you should ask for a king suite corner room that is not on the... More

Was this review helpful? Yes 1
JohnBirr, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Thank you very much for your kind words, I appreciate your feedback. More

San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2013

We travel extensively through out the Nation and only stay in Marriotts. This one has the best design of King suites that I have ever experienced in Fairfield's any place. It must be a new design and I recommend Marriott continue this type!

Was this review helpful? Yes 2
JohnBirr, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Thank you for sharing such positive comments about our hotel. We really do appreciate your business! More

Louisiana
Top Contributor
150 reviews 150 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 18, 2013

After long days working and slogging throug rain, coming "home" to a comfortable, familiar, friendly place is a most welcome sensation. Breakfast has healthy choices, friut, yogurt, hot real oatmeal (not instant); as well as bisquits, gravy, sausage, eggs, and a waffle iron for hot waffles with your breakfast, if you prefer that to continental choices. Coffee maker in the... More

Was this review helpful? Yes 3
JohnBirr, General Manager at Fairfield Inn & Suites Ruston, responded to this review

We appreciate your nice comments regarding our hotel. Thank you for choosing us! More

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Additional Information about Fairfield Inn & Suites Ruston

Also Known As:
Fairfield Inn & Suites Ruston Hotel
Fairfield Inn & Suites Ruston Hotel Ruston
Fairfield Inn And Suites Ruston
Fairfield Ruston
Fairfield Inn Ruston
Ruston Fairfield
Ruston Fairfield Inn
Address: 1707 Roberta Avenue, Ruston, LA 71270
Phone Number:
Location: United States > Louisiana > Ruston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 12 hotels in Ruston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Ruston 2.5*
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