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All 12 Ruston hotels

Fairfield Inn & Suites Ruston

2.5 of 5 Hotel   |   1707 Roberta Avenue, Ruston, LA 71270
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67%
Ranked #4 of 12 hotels in Ruston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
Chessiefortworth Fort Worth TX
  • Reviews (68)
  • Photos (20)
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68 people have reviewed this hotel

Traveler rating
    27
    19
    11
    4
    7
See reviews for
26
7
6
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
Houston
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel is your typical basic economy hotel. Staff were pleasant. Check in and out efficient. Breakfast hostess did a nice job. Rooms were sufficient & clean. Hallways were under construction and mess in the lobby area was not good. It was a fluke occurrence, but the fire alarm went off at 5:30am when we were there simply because a big... More

Was this review helpful? Yes 1
Justin G, Director of Sales at Fairfield Inn & Suites Ruston, responded to this review

Thank you for taking the time to review our property. Our goal in everything we do is to provide an exceptional hotel experience for our guests. I apologize for any mess from renovation, but please know we are working toward a better product for our valued guests. We hope you will come see us again next time your travels bring... More

Fort Worth TX
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here last fall and it was a good stay. This time it wasn't. No sleep except just dozing throughout the night. The reason was due to the worst noise coming from the A/C unit. The wall would nearly vibrate with each temperature change as the unit operated. Using earplugs didn't drown out the noise. I've never stayed anywhere... More

Was this review helpful? Yes 1
Corte Madera, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel on my way from Jackson, Mississippi to Dallas, Texas. It was a good stop based on the time and too far away from Texas. Before I list any qualms or comments about this hotel, let me first say that getting to this hotel is a tad tricky. I know it is the left turn (2nd... More

Was this review helpful? Yes 1
Houston, Texas, United States
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 18, 2014

Staff disinterested. Hotel under renovations. Not in walking distance to anything. The bed was hard. We had to go get our own towels since the room attendant didn't come bring us any new ones. We may have just been there at a bad time. I would try it again after renovations are complete.

Was this review helpful? Yes 1
Seattle, Washington
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 9, 2014

A quick business trip to Ruston. Although not a lot of options in this small town, i usually have at least a decent stay with Marriott. Was not expecting much but for the rate they charged, was very disappointed. I need 3 things when i stay. A comfy bed, wifi that works, and a hot shower. The bed was comfy... More

Was this review helpful? Yes 2
Ruston, Louisiana
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 5, 2014

Clean newly updated , Wonderful friendly Staff from the front door to the lady at breakfast make you feel like your coming home , good location , great breakfast, one of my favorite places to stay .The only downfall is the parking

Was this review helpful? Yes 1
Jessica L, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Dear Belinda H, Thank you for taking the time to review the Fairfield Inn and Suites in Ruston. I'm so happy to hear that you enjoyed your stay, and we look forward to seeing you again! Thank you, Jessica Little, General Manager 1707 Roberta Ave. Ruston, LA 71270 Tel: 318-251-9800 Email: JessicaL@intermountainhotels.com More

Fort Walton Beach
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 28, 2014

I understand that this hotel was in the middle of a renovation of their entire property at the time of our stay but there were several other "negatives" to our experience . First, the keys we were given at check in did not work. I noticed other guests at the front desk complaining about the same thing. The AC was... More

Was this review helpful? Yes 1
Jessica L, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Dear Angelle L, Thank you for taking the time to review the Fairfield Inn and Suites in Ruston. I am sorry to hear that your stay with us was not as enjoyable as it should have been. We are in the process of renovating the hotel, and the problems that you had will be corrected with the completion of the... More

Bowling Green, Kentucky
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 9, 2014

Very clean and comfortable stay. Would definitely stay here again if in the area. Wi-fi worked great, breakfast was good, staff was very friendly. There was a gentleman working the front desk that was extremely slow waiting on us, but the rest of the staff was very helpful and friendly. Room was a bit small for a king room, but... More

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Jessica L, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Dear Adam M, Thank you for taking the time to review the Fairfield Inn & Suites in Ruston. I'm very happy to hear that you enjoyed your stay, and that you will stay with us again if in the area! Thank you, Jessica Little General Manager Phone: 318-251-9800 Email: jessical@intermountainhotels.com More

Derby, Kansas
2 reviews
1 of 5 stars Reviewed March 23, 2014

We were caught off guard by our disappointing experience. Because we have successfully stayed here many times over the last seven years, we were surprised from the moment we walked in. The gentleman at the front desk made me stand at the counter for several minutes without acknowledging me. When he finally did, he was less than friendly and appeared... More

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Jessica L, Manager at Fairfield Inn & Suites Ruston, responded to this review

Dear MelodieT51, My goal is that all of our guests leave satisfied, and I am truly disappointed that your stay was not satisfactory. I would like to learn more about your experience. If you could call me at 318-251-9800, I would like to be able to talk with you about what happened and try to correct the situation. Thank you,... More

Athens, Alabama, United States
Top Contributor
93 reviews 93 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 8, 2014

My husband and I had a king-bed room on the first floor when we were traveling from Alabama to El Dorado recently. The room was clean, quiet and comfortable, and the desk clerks were polite and helpful. The breakfast was adequate -- nothing special, but certainly adequate. There were several other hotel choices nearby, but I would not hesitate to... More

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Additional Information about Fairfield Inn & Suites Ruston

Address: 1707 Roberta Avenue, Ruston, LA 71270
Phone Number:
Location: United States > Louisiana > Ruston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Ruston 2.5*
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Also Known As:
Fairfield Inn And Suites Ruston
Fairfield Inn & Suites Ruston Hotel Ruston
Fairfield Ruston
Fairfield Inn Ruston
Ruston Fairfield Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
82

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