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All 12 Ruston hotels

Holiday Inn Express Hotel And Suites Ruston

2.5 of 5 Hotel   |   1825 Roberta Avenue, Ruston, LA 71270
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Ranked #3 of 12 Hotels in Ruston
A recent review
4 of 5 stars reviewed 2 weeks ago
CLWVMW Muncie, Indiana
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64 reviews from our community

Traveler rating
    27
    21
    9
    5
    2
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13
9
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22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Muncie, Indiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although this property is part of the Holiday Inn chain, it feels like a family operated B&B.Employees are friendly, the property clean and secure.Mgrs reception includes homemade jambalya by Kris and is excellent. Other nights wings, hot dogs and other items are provided for guests. I've forgotten some personal items and upon my return trip a couple months later, the... More 

Was this review helpful? Yes
Michael G, General Manager at Holiday Inn Express Hotel And Suites Ruston, responded to this review

Thank you for the wonderful review! We love hearing from our guests and getting to know them is what hospitality is all about. Even though we do not have the managers reception at this time, we still have cookies and warm receptions. More 

Bucharest, Romania
Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 11, 2014

All Holiday Inns are different than each other. This one in Ruston needs to be renewed. Something is wrong because i did not feel comfortable in this hotel. Just an example, it is good that you have an air condition which functions, but no one since maybe years wanted to clean air grill on top of it. When you look... More 

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Michael G, General Manager at Holiday Inn Express Hotel And Suites Ruston, responded to this review

Thank you for your review in which we take each comment seriously and we wil certainly check our HVAC systems to ensure they are clean and ready for service. We look forward to your return soon! More 

Louisiana
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 5, 2014

The room was good - mostly like an average Holiday Inn. The room off of the Lobby (where breakfast was served) was nicer than other hotels in Ruston with a fireplace and large mounted TVs. Also, the breakfast was a little better than the others in Ruston. The first day we had eggs with cheese or maybe they were omelets.... More 

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Michael G, General Manager at Holiday Inn Express Hotel And Suites Ruston, responded to this review

We are so pleased that you found the Holiday Inn Express in Ruston a Great place to stay. We love hearing from you and we hope to see you again soon. God Bless, Michael Gahagan, CHA General Manager More 

Wylie, Texas
Contributor
16 reviews 16 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 5, 2014

My wife and I stayed at the Ruston Holiday Inn Express while traveling on October 23. We were acknowledged as IHG Platinum member. We had reserved the Executive Hospitality Suite and found it very comfortable and reasonably priced. The front desk staff was very helpful and friendly. The breakfast was standard HIE fare which is why I stay at HIE.... More 

Was this review helpful? Yes
Michael G, General Manager at Holiday Inn Express Hotel And Suites Ruston, responded to this review

Thank you so much for the great review in which we are so pleased to hear the good things that our guests have to say. We genuinely love hosting you and we look forward to seeing you again soon. God Bless, Michael Gahagan, CHA General Manager More 

Lancaster, WI
Top Contributor
57 reviews 57 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 20, 2014

We arrived before check in without a reservation & the check in clerk was very accommodating . Rooms were very nice & the bed was real comfortable. The room was a nice size. The hotel is along side of the interstate but did not notice noise although we were not on that side of the hotel. Their entrance road is... More 

Was this review helpful? Yes
Michael G, General Manager at Holiday Inn Express Hotel And Suites Ruston, responded to this review

Thank you for providing us with the review of your stay in which we love to hear from our guests and we hope to see you again soon. Michael Gahagan, CHA General Manager More 

Texas
Top Contributor
71 reviews 71 reviews
45 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed September 18, 2014

We stopped here recently for an overnight on a trip from Alabama back to Texas.Overall, the experience was okay, but it seems the hotel is starting to show its age and may be in need of a refresh soon. Check-in/Staff: Check-in was quick & easy. The staff was friendly and welcoming. Hotel appearance: Outside, the hotel is nice and clean... More 

Was this review helpful? Yes 1
Michael G, General Manager at Holiday Inn Express Hotel And Suites Ruston, responded to this review

Thank you for taking the time to provide a detailed review of your stay. We can't wait to see you again soon! Michael Gahagan, CHA General Manager More 

Seaford
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2014

After traveling all morning by car & plane we arrived at least 2 hours before check in. The front desk clerk was pleasant and accommodating allowing us to check in. We booked a smoking & non smoking room. The smoking room was quite ready but my brother tipped the house keeper and went right to it. First impression of the... More 

Was this review helpful? Yes
Michael G, General Manager at Holiday Inn Express Hotel And Suites Ruston, responded to this review

Thank you so much for your review while in Ruston. We love family reunions and we love having you here! Michael Gahagan, CHA General Manager More 

Mandeville, Louisiana
Top Contributor
80 reviews 80 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 1, 2014

We have stayed at this Holiday Inn Express several times, all related to visits to LA Tech ( for college evaluation visits, orientation, or to get moved in (this time)). The hotel is convenient to the campus and downtown Ruston and the area restaurants. The breakfast provided is typical of a Holiday Inn Express but this one seems to have... More 

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Michael G, General Manager at Holiday Inn Express Hotel And Suites Ruston, responded to this review

Thank you so much for the review in which we love the fact that you were able to relax and enjoy yourself. We look forward to seeing you again! More 

STOCKBRIDGE
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

Great bed. Pillows were unbelievably comfortable. Would stay there again. Hotel is pet friendly which was important to us and our Labs traveling from Atlanta to El Paso. Loved the breakfast also. Great selection of various items . Pretty surroundings. Really enjoyed our stay.

Was this review helpful? Yes
Michael G, General Manager at Holiday Inn Express Hotel And Suites Ruston, responded to this review

Thank you for the wonderful review and we love hearing from each of our guests. We hope to see you soon! Michael Gahagan, CHA General Manager Holiday Inn Express-Ruston More 

Virginia
Top Contributor
78 reviews 78 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed August 12, 2014

I try and stay at HIE when traveling. I book through the IHG website. This time I made a mistake and didn't read the tripadvisor reviews for this hotel. If I had, I would have driven a little farther down the road and stayed somewhere better. Check in was fast and the receptionist was pleasant. After giving us our key... More 

Was this review helpful? Yes 1
Michael G, General Manager at Holiday Inn Express Hotel And Suites Ruston, responded to this review

I am disappointed that we did not meet your standards in which our goal is to provide a safe, clean and comfortable nights stay. I do agree that the furnishings need updating and that's why we have scheduled a full renovation package in the near future. Thank you for your review and Thank you for staying with us. Good luck... More 

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Additional Information about Holiday Inn Express Hotel And Suites Ruston

Address: 1825 Roberta Avenue, Ruston, LA 71270
Phone Number:
Location: United States > Louisiana > Ruston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel And Suites Ruston 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Ruston
Ruston Holiday Inn
Holiday Inn Express Ruston

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