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Quality Inn & Suites Port Allen

2.0 of 5 131 Lobdell Hwy, Port Allen, LA 70767
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Quality Inn & Suites Port Allen
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Quality Inn & Suites Port Allen
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38 reviews from our community

Traveler rating
    6
    10
    9
    6
    7
See reviews for
8
6
3
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (9)
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Orlando, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 14, 2014

Hotel staff was nice and breakfast was good but hotel is under renovation and most of the first floor is gutted. Rooms are a bit dated but at least they don't smell and are clean. TV was at least 10yrs old and the remote was being held together by tape and was not doing a good job even with half... More

Was this review helpful? Yes 1
qualityportallen, Guest Relations Manager at Quality Inn & Suites Port Allen, responded to this review

Good Morning Mr. Dominguez, Thank you for taking the time to let us know about your stay. We apologize for the inconvenience and the condition of your remote control. The remote should have never been left in the room in that condition. This will serve as a reminder to our housekeeping staff to check EVERYTHING. Thanks again! More

San Antonio, Texas
1 review
4 of 5 stars Reviewed July 29, 2014

Clean and quiet facility. Staff was friendly and helpful. Only an over night stay on trip from TX to FL. Did not use all facilities available as we arrived late at night and left early in the morning after eating a nice breakfast in the hotel dining area. The waitress/cook was especially helpful with our two young 7/9 yo grandchildren.

Was this review helpful? Yes
qualityportallen, Public Relations Manager at Quality Inn & Suites Port Allen, responded to this review

Hello, Thank you for sharing your experience here at Quality Inn & Suites. We were happy to see that you enjoyed your stay. Our employees try very hard to make sure each guest enjoys their stay. It is good to see that we succeeded. We hope to see you again in the near future. More

Madison, South Dakota
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 13, 2014

Staff is not friendly nor helpful and are pretty much just a warm body to check people in and out. Clueless about the hotels operation and have no idea how to solve problems. TV is old style and has limited channels. Internet is barely acceptable at 3 megs consistent but was not working several times during my stay. Hotel is... More

Was this review helpful? Yes
qualityportallen, Guest Relations Manager at Quality Inn & Suites Port Allen, responded to this review

Hi dcedlr, We would like to thank you for sending your comments concerning the lack of attention from our employees. We will try to go back and see exactly who assisted you so we can make sure they know the proper way to greet and take care of our guest. We did have a problem with the internet during your... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 27, 2014

overall I would give this property 3.5 out of 5 stars first impressions are everything staff was super friendly and accommodating I would personally give the staff 5 out of 5 stars room was clean bed was comfortable water was hot my room was on the 4th floor not an issue if you like the sound of birds in the... More

Was this review helpful? Yes 1
qualityportallen, Guest Relations Manager at Quality Inn & Suites Port Allen, responded to this review

Thank you for letting us know about your stay at our property. Our staff works hard to make every guest feel welcome and appreciated. We will have to see what we can do about those birds. They seem to love the top of those palm trees. Thanks again for your comments. Sarah GSM More

Senior Contributor
29 reviews 29 reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 6, 2014

Never stayed at a quality inn before, and made the mistake of judging the quality of a hotel by its price range. Price was comparable to hampton and holiday inn.Unfortunately, what I experienced was in no way an equal to the hampton or HI chain. Room was in disrepair , walls were dirty, shower fixtures were loose and coming out... More

Was this review helpful? Yes 2
qualityportallen, Guest Relations Manager at Quality Inn & Suites Port Allen, responded to this review

We are sorry to hear that your stay did not go well. In reading your comments we are a little confused. Our property was built with 9 inch concrete walls and 4 inch concrete flooring between each floor. Also our showers have ceramic wall surrounds from ceiling to tub. I wish you would have reported these comments to us while... More

sandiego
1 review
4 of 5 stars Reviewed March 26, 2014

Room is ok standard. And hope to put more people in fronk desk so that would be more helpful and better service. We had to wait with other customers checking, abit frustrated. Breakfast is not so good, and maintenance is not available at night since I call for it due to my aircon problem but nobody can come up late... More

Was this review helpful? Yes
qualityportallen, Manager at Quality Inn & Suites Port Allen, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with Quality Inn & Suites, Port Allen, Louisiana. Your willingness to share your thoughts with us is greatly appreciated. We rely on you our guest, to let us know how we are doing and how we can better meet your needs. Your comments are always welcome,... More

Houston, Texas
Top Contributor
69 reviews 69 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 4, 2014

I had business in Baton Rouge and ended up staying here last minute. The staff was very nice and helpful. No issue there. The hotel sits next to a busy road and rooms were not insulated from the noise. Lots of 18 wheeler trucks were go up and down road all night. Lucky I was only here for one night.... More

Was this review helpful? Yes 1
qualityportallen, Guest Relations Manager at Quality Inn & Suites Port Allen, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. There wasn't anything specifically mentioned concerning the breakfast bar. We do try however to provide the most options as possible.... More

Sarasota, Florida
Top Contributor
144 reviews 144 reviews
61 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 7, 2014

now, not sure if it was a week of having to deal with extreme cold or simply the fact that hotels hire children to what is an important job, a receptionist !!! The greeting was disgraceful and miserable and to add insult I was place in a room so far away I needed a taxi to get there !!!! A... More

Was this review helpful? Yes
qualityportallen, Guest Relations Manager at Quality Inn & Suites Port Allen, responded to this review

I am sorry to hear that your stay was not up to your expectations. As you commented we are under going a large renovation. We are sorry for the inconvenience it may have caused to you. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create... More

Pleasant Grove, Alabama
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 7, 2013

After several hours of driving I was looking for good quiet evening and found it in Port Allen. The Quality Inn , Staff was most accommodating , room clean and quiet. The lounge even served free beer for a couple hours, Nice touch! Don't forget to tip the bartender ! They also have an excellent breakfast buffet(no charge) in the... More

Was this review helpful? Yes
qualityportallen, Guest Relations Manager at Quality Inn & Suites Port Allen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Huntington, West Virginia, United States
1 review
5 of 5 stars Reviewed October 24, 2013

After staying at several hotels nearby, I had my doughts about just how clean the room would be, however this time it wasnt a regret, I had finally found a place to spend the rest of our 2 week stay.thank god!!!the room was very clean, updated, and roomy.if this is home away from from?I found the right place.although I didnt... More

Was this review helpful? Yes
qualityportallen, Guest Relations Manager at Quality Inn & Suites Port Allen, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

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Additional Information about Quality Inn & Suites Port Allen

Address: 131 Lobdell Hwy, Port Allen, LA 70767
Phone Number:
Location: United States > Louisiana > Port Allen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Port Allen 2*
Number of rooms: 140
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Also Known As:
Quality Inn Port Allen
Port Allen Quality Inn

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