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Comfort Suites Port Allen

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2880 N Westport Drive., Port Allen, LA 70767
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1 room 1 guest
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Comfort Suites Port Allen
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51 Reviews from our TripAdvisor Community

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Traveler rating
    16
    8
    13
    8
    6
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12
14
2
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Date | Rating
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    (51)
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    (14)
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Port Allen, Louisiana
1 review
1 of 5 stars Reviewed July 30, 2015

Horrible Horrible Staff especially employee at front desk she didn't greet me or say anything period she was rude and could care less about the customers much less her job. As Soon As I Walked In The Room I Killed A Roach couldn't believe it. I tried to tell her about this issue and she emplied I was the rude... More 

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

I want to personally apologize for the inconvenience you had during your stay. We take all guest issues to the highest level and can assure you we will have the issues resolved. We have routine pest control services on a regular basis and have contacted them to come back and perform their services again just in case if they missed... More 

San Francisco, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 28, 2015

After leaving a moldy room across the street I stumbled in here at almost 1:30 AM after being on the road since 4am we just needed a clean room to sleep. I wish I remembered the girl in the frontdesks name she was just an angel sent from above. After explaining what happened to us she gave us two different... More 

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

Thank you for taking out some time and filling out this survey. Your survey is very important to us and are glad to know your stay was satisfactory. We do appreciate your feedback and hope to see you again soon. Dipesh Patel, CPA, CHA General Manager Comfort Suites Port Allen, LA More 

Level Contributor
289 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed July 24, 2015 via mobile

This was a very lovely hotel and had a professional staff who was helpful when we made inquiries about the local area. The breakfast was delicious and there was a fair amount of selection to choose from and they were very busy. The rooms were clean and comfortable and everything you'd expect from a Choice hotel. The pool was great!... More 

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

Thank you for taking out some time and filling out this survey. Your survey is very important to us and are happy to know your stay was satisfactory. I will let all of our departments know your comments. We hope to see you again soon!!! Sincerely, Dipesh Patel, CPA, CHA General Manager More 

Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 17, 2015

We are usually very happy staying in Comfort Suites but this property needs a little attention. The furnishings were beautiful and the bed and pillows were great. I did have a problem with the dampness in the room and the mildew in the bathroom. There also was a mustiness odor in the hallway. The breakfast was the usual which was... More 

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

Thank you for taking out some time and filling out this survey. Your survey is very important to us and are happy to know your stay was satisfactory overall. We have taken your survey into account and have informed our housekeeping department to keep the air conditioner at an optimum cool level so that the humidity will not come inside... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 4, 2015

Generally good value. Accommodations were clean, bed was comfortable and A/C worked well. Staff was friendly and polite. Breakfast was about what you'd expect from this level of hotel. However, the room did have a slight mildew / mold odor, but it wasn't overly objectionable.

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

Thank you for taking out some time and filling out this survey. Your survey is very important to us and we are happy to know your stay was satisfactory overall. As for the odor, we have made it clear to our housekeeping department to keep the air conditioner temperature at a level whereby our rooms are cool when guests enter.... More 

Dayton, Texas
Level Contributor
93 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 2, 2015

This is an older property that has had recent updates. Very clean, excellent customer service and a full breakfast. Beds are very comfortable too. They have plenty of pillows, soft and firm to choose from. Would gladly stay here again.

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

I want to personally thank you or staying with us at Comfort Suites in Port allen. We are very happy that your stay was satisfactory and hope to see you again soon. More 

Louisiana
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 24, 2015

My teenage daughter and I stayed a couple of nights while visiting my son in college at LSU. We enjoyed our stay and the complaints I have are minor. The hotel lobby and halls were extremely hot. There were some interesting stains on the sofa. The water smelled like fish, although this is not the hotel's fault as we discovered... More 

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

We want to thank you for staying with us as well as leaving feedback regarding your stay. Your feedback is very important to all of us at Comfort Suites. We are very you enjoyed your stay as well as the room and the beds were to your satisfaction. Please do stay with us when you are in the baton rouge... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed March 18, 2015

Just passing through on way to Florida & so glad to find this hotel. I hate hard beds so haven't slept much this trip but got a great night sleep here. Not too soft...just right. No plug in tub or sink only negative thing I can say. Quiet & comfy. Breakfast was the best I've had on the trip. Great... More 

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

I want to thank you for staying with us at the Comfort Suites in Port Allen. We are glad you had an excellent stay when you were traveling. We do hope to see you again soon!!!! Thanks again More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 16, 2015

I stayed for a business conference. The lobby and hallways look nice. The room was fairly decent. It looked really nice. It looks like they have a mildew problem, the walls in the bathroom have it. I think they painted to cover up some of the issues but more needs to be done to resolve that issue. The toilet was... More 

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

I personally want to apologize for this issues you had during your stay. We want to thank you for providing relevant feedback so that we can take care of the items not in your room, but to make sure those issues are taken care of the others. I personally can assure you we will have these issues taken care of... More 

Fraser, Michigan
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 7, 2015

Not a nice hotel. Fairly old. The toilet rocked back and forth. The breakfast ended at 9 am, great for workers but nothing for leisure travelers. Maids come around 9 and try to get in the room even though you haven't checked out.

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

We at Comfort Suites apologize for the inconvenience you had during your stay. We are working on the issues you mention and can assure you, we will have them fixed as soon as possible. We hope you consider staying with us again in the near future. Thanks Dipesh Patel, CPA, CHA General Manager Comfort Suites Port Allen More 

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