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Comfort Suites Port Allen

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2880 N. West Port Dr., Port Allen, LA 70767
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Comfort Suites Port Allen
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Comfort Suites Port Allen
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44 reviews from our community

Traveler rating
    14
    6
    11
    8
    5
See reviews for
10
11
2
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My teenage daughter and I stayed a couple of nights while visiting my son in college at LSU. We enjoyed our stay and the complaints I have are minor. The hotel lobby and halls were extremely hot. There were some interesting stains on the sofa. The water smelled like fish, although this is not the hotel's fault as we discovered... More 

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

We want to thank you for staying with us as well as leaving feedback regarding your stay. Your feedback is very important to all of us at Comfort Suites. We are very you enjoyed your stay as well as the room and the beds were to your satisfaction. Please do stay with us when you are in the baton rouge... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Just passing through on way to Florida & so glad to find this hotel. I hate hard beds so haven't slept much this trip but got a great night sleep here. Not too soft...just right. No plug in tub or sink only negative thing I can say. Quiet & comfy. Breakfast was the best I've had on the trip. Great... More 

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

I want to thank you for staying with us at the Comfort Suites in Port Allen. We are glad you had an excellent stay when you were traveling. We do hope to see you again soon!!!! Thanks again More 

Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed for a business conference. The lobby and hallways look nice. The room was fairly decent. It looked really nice. It looks like they have a mildew problem, the walls in the bathroom have it. I think they painted to cover up some of the issues but more needs to be done to resolve that issue. The toilet was... More 

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

I personally want to apologize for this issues you had during your stay. We want to thank you for providing relevant feedback so that we can take care of the items not in your room, but to make sure those issues are taken care of the others. I personally can assure you we will have these issues taken care of... More 

Fraser, Michigan
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not a nice hotel. Fairly old. The toilet rocked back and forth. The breakfast ended at 9 am, great for workers but nothing for leisure travelers. Maids come around 9 and try to get in the room even though you haven't checked out.

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

We at Comfort Suites apologize for the inconvenience you had during your stay. We are working on the issues you mention and can assure you, we will have them fixed as soon as possible. We hope you consider staying with us again in the near future. Thanks Dipesh Patel, CPA, CHA General Manager Comfort Suites Port Allen More 

Morristown, Tennessee
Top Contributor
74 reviews 74 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 12, 2014

I really can't complain too much because this was a reward night that didn't require a lot of points. The room was very spacious and comfortable. Now for a few things that I did not like. The heating unit was very noisy, we could hardly here the tv. The toilet paper and facial tissue were very low grade. I think... More 

Was this review helpful? Yes 1
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

We would like to thank you for staying with us at Comfort Suites in Port Allen. We value your feedback and appreciate your response. We have just finished a major renovation in all of our hotel rooms as well as our corridors and are very happy you were satisfied with our our guest rooms. As for the public areas, we... More 

Longview, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2014

I visited these people for what was supposed to be a 2 week job and turned into an almost 6 month experience. During my time their, I saw the transformation of this place go to "ok" to "WOW". I personally met the owners and the GM as the were going through their renovations and they all sincerely apologized for any... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed December 4, 2014 via mobile

We enjoyed our stay here.The front desk staff was friendly and courteous.The C beds very comfortable.Good complimentary breakfast. I would stay here again and would definitely recommend it to others. Price is also reasonable.

Was this review helpful? Yes
djpatel06, General Manager at Comfort Suites Port Allen, responded to this review

Thank you for taking out some time to fill out this survey. Your survey is very important for all of us at Comfort Suites in Port Allen. We are happy that your stay was satisfactory and hope you stay with us again when you are in the Baton Rouge area. Thanks Dipesh Patel, CPA, CHA General Manager More 

New Iberia, Louisiana
Top Contributor
64 reviews 64 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 9, 2014

We arrived early due to the fact that we were going to tailgate for the LSU/Alabama football game. The front desk was extremely accommodating allowing us to check in early because they did have out suite cleaned. The staff were all very friendly and professional as well as helpful. They call a taxi for us and called our room once... More 

Was this review helpful? Yes
djpatel06, General Manager at Comfort Suites Port Allen, responded to this review

Thank you for staying at the Comfort Suites in Port Allen. We value your feedback and appreciate you taking out some time to fill out this survey. We hope to see you again soon. More 

Knoxville, Tennessee
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 10, 2014

We chose this hotel because of our wonderful stay in the Comfort Inn & Suites in Beaumont, TX earlier on our vacation. While checking in I mentioned to front desk clerk (Robert) that room rate was considerably higher than rate at Comfort Inn mentioned above. He asked what we had paid and matched the price. (final price was actually $1... More 

Was this review helpful? Yes 1
djpatel06, Manager at Comfort Suites Port Allen, responded to this review

We at Comfort Suites want to thank you for staying with us as well as providing your feedback. Your feedback is very important to us and we are glad that your stay was satisfactory. I will make sure and let Robert know about the excellent service he provided you. We invite you to stay with us when you are in... More 

Dallas, Texas
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 30, 2014 via mobile

They were installing new carpet to help with the older look. I stayed in room 204. It was OK. Smaller toilet because if they put a larger one in there the door wouldn't shut. No lighting for the shower. Carpet in the room was tore. Bed was comfortable. Pillows were nice. AC worked great, but in the morning I turn... More 

Was this review helpful? Yes
djpatel06, General Manager at Comfort Suites Port Allen, responded to this review

I want to personally apologize for not meeting your expectations. During your stay, we were indeed replacing our carpets with newer ones as well as in the process of replacing/repairing the damaged carpet in our rooms. They have now all been replaced/repaired as of today. Please do give us another chance when you are in the Port Allen area. Since... More 

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