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Comfort Suites Port Allen

2.5 of 5 2880 N. West Port Dr., Port Allen, LA 70767
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Comfort Suites Port Allen
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Comfort Suites Port Allen
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40 reviews from our community

Traveler rating
    13
    6
    9
    7
    5
See reviews for
8
10
2
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Morristown, Tennessee
Top Contributor
65 reviews 65 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I really can't complain too much because this was a reward night that didn't require a lot of points. The room was very spacious and comfortable. Now for a few things that I did not like. The heating unit was very noisy, we could hardly here the tv. The toilet paper and facial tissue were very low grade. I think... More 

Was this review helpful? Yes
Dipesh P, General Manager at Comfort Suites Port Allen, responded to this review

We would like to thank you for staying with us at Comfort Suites in Port Allen. We value your feedback and appreciate your response. We have just finished a major renovation in all of our hotel rooms as well as our corridors and are very happy you were satisfied with our our guest rooms. As for the public areas, we... More 

Longview, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I visited these people for what was supposed to be a 2 week job and turned into an almost 6 month experience. During my time their, I saw the transformation of this place go to "ok" to "WOW". I personally met the owners and the GM as the were going through their renovations and they all sincerely apologized for any... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay here.The front desk staff was friendly and courteous.The C beds very comfortable.Good complimentary breakfast. I would stay here again and would definitely recommend it to others. Price is also reasonable.

Was this review helpful? Yes
djpatel06, General Manager at Comfort Suites Port Allen, responded to this review

Thank you for taking out some time to fill out this survey. Your survey is very important for all of us at Comfort Suites in Port Allen. We are happy that your stay was satisfactory and hope you stay with us again when you are in the Baton Rouge area. Thanks Dipesh Patel, CPA, CHA General Manager More 

New Iberia, Louisiana
Top Contributor
63 reviews 63 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 9, 2014

We arrived early due to the fact that we were going to tailgate for the LSU/Alabama football game. The front desk was extremely accommodating allowing us to check in early because they did have out suite cleaned. The staff were all very friendly and professional as well as helpful. They call a taxi for us and called our room once... More 

Was this review helpful? Yes
djpatel06, General Manager at Comfort Suites Port Allen, responded to this review

Thank you for staying at the Comfort Suites in Port Allen. We value your feedback and appreciate you taking out some time to fill out this survey. We hope to see you again soon. More 

Knoxville, Tennessee
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 10, 2014

We chose this hotel because of our wonderful stay in the Comfort Inn & Suites in Beaumont, TX earlier on our vacation. While checking in I mentioned to front desk clerk (Robert) that room rate was considerably higher than rate at Comfort Inn mentioned above. He asked what we had paid and matched the price. (final price was actually $1... More 

Was this review helpful? Yes 1
djpatel06, Manager at Comfort Suites Port Allen, responded to this review

We at Comfort Suites want to thank you for staying with us as well as providing your feedback. Your feedback is very important to us and we are glad that your stay was satisfactory. I will make sure and let Robert know about the excellent service he provided you. We invite you to stay with us when you are in... More 

Dallas, Texas
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 30, 2014 via mobile

They were installing new carpet to help with the older look. I stayed in room 204. It was OK. Smaller toilet because if they put a larger one in there the door wouldn't shut. No lighting for the shower. Carpet in the room was tore. Bed was comfortable. Pillows were nice. AC worked great, but in the morning I turn... More 

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djpatel06, General Manager at Comfort Suites Port Allen, responded to this review

I want to personally apologize for not meeting your expectations. During your stay, we were indeed replacing our carpets with newer ones as well as in the process of replacing/repairing the damaged carpet in our rooms. They have now all been replaced/repaired as of today. Please do give us another chance when you are in the Port Allen area. Since... More 

Tupelo, Mississippi
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 21, 2014

We stayed here one weekend to attend a football game. It's fairly close to the stadium with easy access. The staff was pleasant but not exceptionally friendly. It's obvious before you even check in that the hotel is doing some renovations. Our room had a few noticeable needed repairs like a missing closet door and new bathroom fixtures. But this... More 

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Florida
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 31, 2014

The room we stayed in needed repairs: broken window (moisture between panes), water stains on ceiling in entry hall and bathroom, missing drain stopper in sink and a small shower curtain which allowed water on bath floor. Fair to good free breakfast. Belgian waffles were very good. Fresh fruit was fair (bad apples but good bananas). Eggs and rolls were... More 

Was this review helpful? Yes
djpatel06, General Manager at Comfort Suites Port Allen, responded to this review

I want to apologize for the issues you had during your stay. We at Comfort Suites in Port Allen strive to make our guests 100% satisfied during their stay. I do want to mention that we are currently under renovation, and all items that you had mention is and will be addressed during our final stages of renovation. Please do... More 

Scott, Louisiana
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed June 17, 2014

We booked here because I read the reviews that said it was okay even though they were currently renovating. There was too much construction going on and I think they should just close the hotel and finish the renovation. When we entered the hotel I immediately smelled old smelling wet carpet smell. It was also in our room. There was... More 

Was this review helpful? Yes
djpatel06, Manager at Comfort Suites Port Allen, responded to this review

I do want to apologize for the inconvenience you had during your stay at Comfort Suites in Port Allen. I understand the issues that you had during your stay. During the time of your stay, we were in the process of upgrading our corridors with new wall paint and repairs. I do want to let you know that we are... More 

California
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 15, 2014

This hotel is currently being renovated. The room I stayed in had a recent makeover. Very clean and comfy room with a king bed, desk, couch, fridge, microwave and flat screen tv. The room is a decent size so that you don't feel like you are in a box. It has free wifi which is a plus. The parking lot... More 

Was this review helpful? Yes
djpatel06, Manager at Comfort Suites Port Allen, responded to this review

I want to thank you for staying with us at Comfort Suites in Port Allen. During our renovation, we try to make it clear with all of our staff, as well as the subcontractors working on the upgrades to please be as quiet, clean, and efficient as possible during this time. We are 95% complete with our public upgrades and... More 

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Additional Information about Comfort Suites Port Allen

Address: 2880 N. West Port Dr., Port Allen, LA 70767
Phone Number:
Location: United States > Louisiana > Port Allen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Port Allen 2.5*
Number of rooms: 65
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Also Known As:
Comfort Suites Port Allen Hotel Port Allen
Port Allen Comfort Suites

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