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Country Inn & Suites By Carlson, Pineville

Certificate of Excellence
2.5 of 5
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2727 Monroe Highway 165, Pineville, LA 71360
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Country Inn & Suites By Carlson, Pineville
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1 room 1 guest
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Ranked #1 of 3 Hotels in Pineville
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Kier K pineville, United States

179 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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A TripAdvisor Member
1 of 5 stars Reviewed 4 days ago NEW

I booked two rooms through a website and had confirmation emails for the reservations. To my dismay the staff choose to give my room to someone else because I did not check in before 4:00 pm, & they stated that they did not have a credit card linked to the reservation. My other party checked in after 4:00 but miraculously... More 

Creasy T, Asst. General Manager at Country Inn & Suites By Carlson, Pineville, responded to this review

Thank you for posting a review of our property. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. If you would contact me and provide some needed information I would be happy to research the matter and be able to discuss the situation with you. I look... More 

New Orleans, Louisiana
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Best Place to stay in the area, but that is not saying much. The price is way out of line for the area. There is not much competition in the area for this class of hotel. It competes with much lower brand and price hotel. It can charge the high prices because the other hotels in the area are really... More 

Creasy T, Asst. General Manager at Country Inn & Suites By Carlson, Pineville, responded to this review

Thank you for your review, highlighting not only the bad but also the good points of your stay. We are very happy to read you enjoyed our breakfast and Mr. Alfred and his crew. They do such a great job. However, we apologize that you were not as happy with other areas of our hotel. The feedback we receive from... More 

Pineville, Louisiana
1 review
5 of 5 stars Reviewed 2 weeks ago

the hotel is very clean and well kept. the staff are extremely friendly and helpful. if there is any issue during your stay they go well out of their way to correct the situation. the breakfast experience rivals 5 star hotels. highly recommend staying here.

Review collected in partnership with Country Inns & Suites By Carlson

Creasy T, Asst. General Manager at Country Inn & Suites By Carlson, Pineville, responded to this review

Thank you so much for the great review and "5 Star" rating. We look forward to having you as our guest again soon. More 

Mansfield
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

The customer service was Ok. Had trouble getting to and from locations on the shuttle provided by the hotel. One of the not so, 'Great' amenities. The staff were courteous, except for the management. And when the power went out in the 11:00am hour. It was like someone had turned the water off at A water park! And the free... More 

Creasy T, Asst. General Manager at Country Inn & Suites By Carlson, Pineville, responded to this review

I am very sorry you were not pleased with your time with us. Unfortunately, we all experience power outages from time to time and even though it was beyond the control of and not the fault of our hotel compensation was made to you and our staff made every effort to make sure you were as comfortable as possible and... More 

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