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Country Inn & Suites By Carlson, Pineville

Certificate of Excellence
2.5 of 5
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2727 Monroe Highway 165, Pineville, LA 71360
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1 room 1 guest
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Country Inn & Suites By Carlson, Pineville
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175 Reviews from our TripAdvisor Community

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Traveler rating
    128
    33
    8
    2
    4
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62
8
11
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
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  • Mar-May only
    (53)
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New Orleans, Louisiana
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Best Place to stay in the area, but that is not saying much. The price is way out of line for the area. There is not much competition in the area for this class of hotel. It competes with much lower brand and price hotel. It can charge the high prices because the other hotels in the area are really... More 

Was this review helpful? Yes
Creasy T, Asst. General Manager at Country Inn & Suites By Carlson, Pineville, responded to this review

Thank you for your review, highlighting not only the bad but also the good points of your stay. We are very happy to read you enjoyed our breakfast and Mr. Alfred and his crew. They do such a great job. However, we apologize that you were not as happy with other areas of our hotel. The feedback we receive from... More 

Pineville, Louisiana
1 review
5 of 5 stars Reviewed 2 weeks ago

the hotel is very clean and well kept. the staff are extremely friendly and helpful. if there is any issue during your stay they go well out of their way to correct the situation. the breakfast experience rivals 5 star hotels. highly recommend staying here.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Creasy T, Asst. General Manager at Country Inn & Suites By Carlson, Pineville, responded to this review

Thank you so much for the great review and "5 Star" rating. We look forward to having you as our guest again soon. More 

Mansfield
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

The customer service was Ok. Had trouble getting to and from locations on the shuttle provided by the hotel. One of the not so, 'Great' amenities. The staff were courteous, except for the management. And when the power went out in the 11:00am hour. It was like someone had turned the water off at A water park! And the free... More 

Was this review helpful? Yes
Creasy T, Asst. General Manager at Country Inn & Suites By Carlson, Pineville, responded to this review

I am very sorry you were not pleased with your time with us. Unfortunately, we all experience power outages from time to time and even though it was beyond the control of and not the fault of our hotel compensation was made to you and our staff made every effort to make sure you were as comfortable as possible and... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I've been staying at this hotel at least 12 days out of the year on business for the past 3 years and they never fail me. I look forward to coming here always. Always nice, clean,quiet and comfortable and unlike most Louisiana hotels these days, their standard rooms still include a refrigerator and microwave without "requesting" or upgrading to a... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Creasy T, Asst. General Manager at Country Inn & Suites By Carlson, Pineville, responded to this review

Thank you for the great review but most of all for being our long term repeat guest. We are thrilled you always enjoy your time with us. We recognize that you have a choice in where you stay . . . . so we'll always be here going the extra mile to make you feel at home. We look forward... More 

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