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Sleep Inn & Suites

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3411 US Highway 165, Pineville, LA 71360
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47 Reviews from our TripAdvisor Community

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Traveler rating
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    11
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    17
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14
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (47)
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    (11)
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Rayne, Louisiana
Level Contributor
6 reviews
1 of 5 stars Reviewed 4 weeks ago

We stayed here as a softball team for a weekend tournament. There were multiple problems with our stay. The a/c in one of our teammates room didn't work. The "manager" said it didn't work bc they had to much "stuff" in their room. He also stated that things happen and that he would not be able to repair it that... More 

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Lynn C, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to bring your concerns regarding the __ (insert concerns) __ to our attention. We value your patronage and certainly want to know if you are dissatisfied in any way. Please accept our sincere apologies for any inconvenience you experienced during your stay. We strive for perfection in our hotel rooms and service, and the... More 

Racine, Wisconsin
3 reviews
1 of 5 stars Reviewed 4 weeks ago

The people working here are all very friendly and courteous. The condition of this property is very poor. Every time I am in my room for more than a half hour, my allergies and asthma act up and I start coughing. I noticed that the picture above my bed is covered in black, fuzzy mold inside the picture frame! I... More 

Was this review helpful? Yes
Lynn C, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to bring your concerns regarding the __ (insert concerns) __ to our attention. We value your patronage and certainly want to know if you are dissatisfied in any way. Please accept our sincere apologies for any inconvenience you experienced during your stay. We strive for perfection in our hotel rooms and service, and the... More 

Travelers are raving about these Pineville hotels

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 16, 2015 via mobile

I got bit up bad by bed bugs. Talked to the owner and he tried saying I brought them in. Also I found cock roaches in my room. I would never recommend staying here. The hot tub didn't work either. Breakfast was a joke too.

Was this review helpful? Yes 5
Oklahoma
Level Contributor
110 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 18, 2015

We stopped here on a cross country bicycle tour. The rooms are clean and look like they have been remodeled within the last year or so. Nice amenities such as a flat screen TV, refrigerator, microwave, coffee maker. Free continental breakfast and free wi-fi as well.

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California
Level Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed March 1, 2015

Stayed here whilst on a road trip through Louisiana. Comfortable and pleasant stay. Breakfast was adequate with very sweet and helpful assistant who went out of her way to accommodate guests. The hotel is easily accessible when coming in from the north. Plenty of free parking in the forecourt.

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Mobile, Alabama
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 29, 2014

Our stay at the Sleep Inn was okay. The room was nice and clean. The only complaint I have is that I found a lower rate online the night before check in and called to see if we could get the lower rate. The front desk clerk was very ugly to me. He stated that he wasn't changing the rate... More 

Was this review helpful? Yes 3
Lynn C, General Manager at Sleep Inn & Suites, responded to this review

Dear Kristin W, Thank You for taking the time to share your experience. It's your opinion that helps give us a better understanding of what our guest's want to improve their stay. And we do value your opinion. I'm delighted to learn you were satisfied with your room and the amenities provided. We all work hard everyday to provide a... More 

Jefferson, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 23, 2014

Lint, cloth threads and even dead beetles were clearly visible on floors of hallway and rooms. I reserved a room with a two-person jetted tub for some extra R & R (rest & romance) after my wife and I conducted a marriage seminar a few hours away. The first room was right next to the pool. The smell of chlorine... More 

Was this review helpful? Yes 4
Lynn C, General Manager at Sleep Inn & Suites, responded to this review

Dear Ruined Romantic, Thank You for taking the time to post your experience during your most recent stay at our property. I do apologize for the issues you have detailed in your post. As we all work very hard each day to provide a safe and comfortable stay for every guest, we can't correct a problem if we are unaware... More 

Pearl River, Louisiana
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed September 18, 2014

Stayed here 2 nights for business. Staff is friendly the hotel looks relatively new. Good location for what I'm here for but not close to any of the major restaurants. A lot of fast food type stuff. The main gripe I have is this hotel puts an extra $100 hold on your credit card in case there are room damages?... More 

Was this review helpful? Yes
Lynn C, General Manager at Sleep Inn & Suites, responded to this review

Dear Jimcojim, Thank You for taking the time to post a review about your stay at Sleep Inn & Suites. We value your input and opinion and strive daily to meet or exceed your lodging needs. I do apologize for the misunderstanding and inconvenience of having an "Incidental or Damage Hold" on your credit card. It is our hotel policy... More 

Carthage, Texas
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 12, 2014

Very comfy clean place to stay employees r very friendly indoor pool was great all of r needs were met I was a little disappointed the hot tub was not working n the breakfast was very limited other than that it was great

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Gulfport, Mississippi
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 14, 2014

(in December of '13, week of Christmas) - We decided to stay at this hotel as we were visiting family in town. The front lobby check in was warm and clean with hot coffee served just inside the door. A welcome relief from the frigid temperatures outside. The front desk personnel were pleasant and professional. Our room was clean and... More 

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