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Evangeline Downs Hotel

#4 of 8 Hotels in Opelousas
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2235 Creswell Lane Ext Lot B, Opelousas, LA 70570
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    46 reviews from our community

    Traveler rating
      10
      17
      10
      4
      5
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    10
    12
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    7
    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (11)
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    1 review
    1 of 5 stars Reviewed 1 week ago

    What casino were all those review's at cause I'd wish there was a option to rate a fat 0 played for two nights stayed in a room expecting a decent time an spent over 10000$ an never won enough on any slot machine long enough to exceed what I deposited ohhhh an also its at every casino when renting a... More 

    Was this review helpful? Yes
    Evangeline Down... H, Director of Sales at Evangeline Downs Hotel, responded to this review

    Hi Dustin, Thanks for taking the time to post a review. While our Hotel is physically connected to Evangeline Downs, we do not share ownership nor have any regulation as to the payout on slots or casino card member perks. However, we do appreciate your feedback and will take your suggestions to the casino management to see what may be... More 

    Contributor
    12 reviews 12 reviews
    7 hotel reviews
    2 helpful votes 2 helpful votes
    1 of 5 stars Reviewed 1 week ago

    If this is the best hotel in Opelousas, then don't stay in Opelousas. We should have kept driving to Lafayette to stay at the (cheaper priced) Hilton. $130 for the night! Are you kidding! I've stayed at better best westerns for half the price. I don't know who gave this hotel good ratings. We did not enjoy the hotel. The... More 

    Was this review helpful? Yes
    Ronette S, General Manager at Evangeline Downs Hotel, responded to this review

    Thank you for taking the time to complete our survey; your feedback is very important to us. We would like to apologize for failing to meet your expectations. Please allow us a chance to provide you with excellent room accommodations, customer service, and a superior experience. More 

    Senior Contributor
    44 reviews 44 reviews
    23 hotel reviews
    11 helpful votes 11 helpful votes
    3 of 5 stars Reviewed 2 weeks ago

    The beds are very comfortable. Air conditioning and heater work well. Room was clean.(carpet was unraveling in where linoleum meets carpet) The young lady at check in was friendly the other workers were just OK. Breakfast was average. Housekeeping ladies were friendly and helpful. I guess I expected more of this hotel being its connected to the casino.

    Was this review helpful? Yes
    Ronette S, General Manager at Evangeline Downs Hotel, responded to this review

    Thank you for taking the time to complete our survey. On behalf of management and staff, we would like to express our apologies for failing to meet your expectations. Please allow us another chance to provide you with a superior experience, excellent customer service and room accommodations. We hope to see you in the future. More 

    Alexandria, Louisiana
    Contributor
    12 reviews 12 reviews
    6 helpful votes 6 helpful votes
    1 of 5 stars Reviewed January 11, 2015

    I have to say that my husband and I have stayed at this hotel several times. We have, in general, enjoyed our stay. We don't eat at the hotel, on the advice of an actual hotel employee, but the rooms are comfortable. This past weekend, was horrific. My husband checked in while I was at work. He waited over 1-1/2... More 

    Was this review helpful? Yes 1
    Ronette S, Manager at Evangeline Downs Hotel, responded to this review

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

    Corpus Christi, Texas
    Contributor
    13 reviews 13 reviews
    5 hotel reviews
    3 helpful votes 3 helpful votes
    3 of 5 stars Reviewed January 5, 2015

    This was our first time staying at this property, we were in town for Christmas from Texas. Our room was well appointed at first glance every thing looked to be in order. However, we didn't feel that the housekeeping service pays attention to detail. There were no towels in the restroom, the floors needed to be vacuum cleaned, and there... More 

    Was this review helpful? Yes
    Ronette S, Manager at Evangeline Downs Hotel, responded to this review

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

    Alabaster, Alabama
    Reviewer
    5 reviews 5 reviews
    4 hotel reviews
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed December 20, 2014

    I have stayed here many time on business! Love the hotel, have not gone to horse track. The casino is nice. Not a lot of time in there! Hotel room very spacious,nice TV's in rooms. The only complaint that I can come up with is the water pressure in the shower and the sink. The shower is a very nice... More 

    Was this review helpful? Yes
    Ronette S, Manager at Evangeline Downs Hotel, responded to this review

    Thank you for taking the time to complete our survey and for the wonderful feedback. We would like to extend our welcome to you anytime that you are in the area. It is our pleasure to provide you with excellent customer service and accommodations. Happy Holidays! More 

    Piedmont, Missouri
    Senior Contributor
    46 reviews 46 reviews
    22 hotel reviews
    17 helpful votes 17 helpful votes
    3 of 5 stars Reviewed October 13, 2014

    I recently stayed here on a business trip. The building was nice with plenty to do to keep entertained while away from home. The only problems I had were that the room wasn't clean (a half used bar of soap in the shower and very clearly a woman's face print from her makeup on my bedspread), and my first attempt... More 

    Was this review helpful? Yes 2
    Ronette S, Manager at Evangeline Downs Hotel, responded to this review

    On behalf of management and the staff, we would like to send our most sincere apology for failing to meet your expectations. Your feedback is very important to us, and the issues that were expressed have been addressed. Please allow us another chance to provide you with excellent customer service and accommodations. More 

    Corpus Christi, Texas
    Reviewer
    5 reviews 5 reviews
    3 hotel reviews
    5 helpful votes 5 helpful votes
    2 of 5 stars Reviewed August 5, 2014

    I attempted to leave a review of this hotel on the Choice Hotel website, but after several attempts entering the confirmation number and link to verify our stay, I gave up because it wouldn't respond. Our family stayed at this hotel the evening of July 30, 2014. We chose this location for a stop on our way home to Texas... More 

    Was this review helpful? Yes 4
    GeneralManagerLA252, General Manager at Evangeline Downs Hotel, responded to this review

    Thank you for taking the time to complete our online survey regarding your recent stay at Evangeline Downs Hotel, an Ascend Hotel Collection Member. Although it was to my knowledge that we had met all expectations, seems I was truly wrong, so allow me to apologize on behalf of our hotel and myself for failing to meet your expectations regarding... More 

    Des Moines, Iowa
    Senior Contributor
    21 reviews 21 reviews
    5 hotel reviews
    19 helpful votes 19 helpful votes
    4 of 5 stars Reviewed July 27, 2014

    My family stayed in a suite with bunk beds. It was handy as my kids don't like to share but would have loved two bathrooms like my friends suite there had. Hotel was clean and quiet. Breakfast was good.

    Was this review helpful? Yes
    GeneralManagerLA252, General Manager at Evangeline Downs Hotel, responded to this review

    I am so glad the kids loved the room. I can't express how excited i get when we get great comments about our hotel. Thanks again and please come back and visit with us-- GM More 

    lafayette, la
    Senior Contributor
    41 reviews 41 reviews
    22 hotel reviews
    26 helpful votes 26 helpful votes
    4 of 5 stars Reviewed July 25, 2014

    We stayed here one night. We had a king bed two room suite. The room and bathroom were clean. Great pet friendly hotel. They had a Jacuzzi and indoor pool, which was too cold to get in. The staff was very helpful and friendly. The bed was a little firm but not terrible. Loved the pillows. They had a small... More 

    Was this review helpful? Yes 1
    GeneralManagerLA252, General Manager at Evangeline Downs Hotel, responded to this review

    Thanks for taking time to take the trip advisor survey. It truly means a lot to us here at the hotel. Please be sure to book with us soon. ThanksGM More 

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    Additional Information about Evangeline Downs Hotel

    Address: 2235 Creswell Lane Ext Lot B, Opelousas, LA 70570
    Phone Number:
    Location: United States > Louisiana > Opelousas
    Price Range (Based on Average Rates): $$
    Hotel Class:3 star — Evangeline Downs Hotel 3*
    Number of rooms: 117
    Reservation Options:
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    27 photos of this hotel

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    Amenities

    Highlights
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Breakfast
    • Free High Speed Internet ( WiFi )
    GreenLeadersSilver level
    About the property
    • Pets Allowed ( Dog / Pet Friendly )
    • Wheelchair access
    Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    Room types
    • Suites
    • Non-Smoking Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Children Activities ( Kid / Family Friendly )
    • Free Breakfast
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    Official Description (provided by the hotel)
    The newly built Evangeline Downs Hotel, an Ascend Collection® hotel, is connected to Louisiana's prestigious Evangeline Downs Racetrack & Casino, home of quarter horse racing, gaming, live entertainment, numerous restaurants and more. All spacious and inviting guest rooms are furnished with flat-screen televisions, coffee makers, desks, hair dryers, refrigerators, microwaves, safes, irons, ironing boards, pillow-top mattresses and cable television. Select rooms offer upgraded amenities like wet bars, sofa sleepers and balconies. This is a pet-friendly hotel; fees apply. Ample free parking is provided and can accommodate most vehicles. Additional attractions close to this Ascend Collection hotel in Louisiana include the Creole Heritage Folklife Center museum, Le Vieux Village historic landmark area, Opelousas Museum of Art and the Rural African American Museum. Opelousas is home to a number of annual events like the Original Southwest Louisiana Zydeco Festival, Yambilee Festival and the Holy Ghost Creole Festival. Hotel guest services and amenities: Direct access to Casino from Hotel, Complimentary Hot Breakfast served daily 6 am to 10 am, Two (2) Elevators giving easy access to all floors, Large indoor swimming pool, Large sitting area for guests, Large 6-8 person whirlpool/hot tub, Large exercise/fitness room with state of the art exercise equipment, Large attractive breakfast room w/ patio seating, Meeting room, seating capacity for 60 people, 40” LCDs in each room, Handicap designed rooms to exceed the ADA requirements, Ample on site parking with handicap parking, Large fireplace in the spacious lobby that has a warm and homey comfortable theme. All queen and king pillow top beds, In-room safes, Coin-operated laundry facilities with folding/work area, Free High Speed/Wireless in each room and throughout hotel, Microwaves and refrigerators in all guest rooms, Dry bar or wet bar in all guest rooms, Coffee makers, full length mirrors, recliners, ergonomic chairs, large work areas, hair dryers, irons and boards in all guest rooms. Business center with computers and printer. After a long day, guests of this Opelousas, LA hotel can unwind in the exercise room, or relax at the indoor heated pool and hot tub. For the corporate traveler, this Louisiana hotel provides an assortment of modern conveniences like an on-site business center, a public computer with Internet access, and access to copy and fax service. A banquet and meeting room is located on the premises and can accommodate up to 50 people for most functions. At the Evangeline Downs Hotel, an Ascend Collection hotel, you can surround yourself with an array of amenities and personalized service. Make a reservation with us today and let us exceed your expectations. ... more   less 
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    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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