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Candlewood Suites New Iberia

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2600 Highway 14, New Iberia, LA 70560
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1 room 1 guest
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Candlewood Suites New Iberia
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56 Reviews from our TripAdvisor Community

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Traveler rating
    27
    11
    9
    4
    5
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11
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (14)
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Texarkana, Arkansas
1 review
5 of 5 stars Reviewed yesterday NEW

The room was exceptional and we certainly enjoyed our stay. We only had one night to stay on this trip but if we ever find ourselves needing a long term place to stay this is the one. They have everything you could possibly need to stay a week or longer.

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New Iberia, Louisiana
1 review
5 of 5 stars Reviewed 3 days ago NEW

We truly enjoyed our stay! They staff was very friendly and helpful! It's close to all the restaurants, shopping, and attractions! I honestly have no complaints. Our daughter enjoyed the pool. The kitchen was stocked with everything you need. VERY CLEAN!!! Which is a big plus for me. I hate to pay for my family to enjoy a getaway only... More 

Was this review helpful? Yes
Dana S, Manager at Candlewood Suites New Iberia, responded to this review

Thank you so much for your comments. We really do appreciate hearing this and will definitely relay this over to the staff! We look forward to seeing you again on your next trip to New Iberia! More 

Glenwood, Arkansas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I really enjoyed my stay here at Candlewood. Came in for business and stay for a week. Hotel staff were very friendly. The only issue that I had was the front desk charging the wrong credit card for purchases made which caused problems with the company card but overall very nice place to stay!

Was this review helpful? Yes
Dana S, General Manager at Candlewood Suites New Iberia, responded to this review

Thank you so much for your review. We pride ourselves in knowing we were able to accomodate you during your recent stay with us. My apologies about the credit card issue you had during your stay. I look forward to seeing you again on your next trip to New Iberia. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 16, 2015

This is the first hotel I've ever stayed in where you have to carry your dirty towels to the front desk yourself in order to receive fresh linens. What? We stayed 3 nights and the room was never cleaned nor was the trash taken out. It would have been helpful to know of these rules had we been informed when... More 

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Dana S, General Manager at Candlewood Suites New Iberia, responded to this review

I would like to apologize for our front desk staff not giving you the proper information at check in. As per Candlewood standards we do only service guest rooms on a weekly basis, although if you have any requests during your stay we are more than happy to satisfy your needs. I do hope you would try us out again... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2015

Booked online for one night, but we liked it so much we stayed two nights instead. Staff was very helpful. Nice location. Very quiet area with plenty of parking on site. Clean, great shower, nice upgrades inside. Comfortable. Roomy. We could not have been happier with the place. And we plan to stay there again.

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Dana S, General Manager at Candlewood Suites New Iberia, responded to this review

I'm very glad you were able to enjoy your recent stay here with us in New Iberia. We look forward to seeing you again in the future! More 

Lacombe, Louisiana
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 27, 2015

The rooms were not as clean as I like (floor did not look recently vacuumed), but the bedding, counters, etc were clean. Beds were very uncomfortable. No cleaning service was provided for our two night stay. However, the staff was friendly and the room was quiet.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites New Iberia, responded to this review

Dear Ginger K, Thank you for taking time to post a review of our property. I am happy to hear you were satisfied with the soundproofing in the rooms and found our staff to be friendly. On the other hand, please accept my apologies that the level of cleanliness was not up to par with your expectations and that the... More 

New Orleans, LA
1 review
3 of 5 stars Reviewed May 26, 2015

The rooms are nice. I am guessing that the 3rd floor has smoking rooms. While we requested a smoke free room you could still smell the smoky aroma in the room and hall. It appears to be a mid level rent by the week location. The pool is crowded and not a kid friendly environment. Alcohol and drunks are welcomed... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites New Iberia, responded to this review

Dear StayRestSleep, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to hear that you found our rooms to your preference. However, it is saddening to know that you perceived the... More 

1 review
2 of 5 stars Reviewed April 5, 2015

I stayed in room 220 on the first night 221 on the second night. I had an issue when I checked in because I walked in and got a room me and my girlfriend and the front desk lady handle it very well Theresa she went above and beyond to make sure we were comfortable and okay with everything she... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites New Iberia, responded to this review

Dear Arkl_Sam299, Thank you for taking the time to post a review of our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is regrettable we fell short of your expectations during your stay. We take the confidence our guests place in us... More 

1 review
5 of 5 stars Reviewed February 11, 2015

I really enjoyed my stay at Candelwood Suites. I felt like I was at home. Loved all the amenities they offered during my stay. Mrs. Darlene was wonderful and very friendly and helpful. Would definitely stay again!!

Was this review helpful? Yes
Dana S, Manager at Candlewood Suites New Iberia, responded to this review

Thank you so much for your comments. I will be sure to relay them over to our staff! More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 8, 2015

Room was beautiful, like a mini apartment. The hallway noise was loud. Over all a good value. Has a small store on site. Very clean also. I would go back. They are close to Avery Island home of TABASCO which was fun and the Gardens on the same Island. There is restaurants with in walking distance.

Was this review helpful? Yes
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101 photos of this hotel

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