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BEST WESTERN Natchitoches Inn

2.5 of 5
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5131 University Parkway, Natchitoches, LA 71457-7169
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BEST WESTERN Natchitoches Inn
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Ranked #4 of 14 Hotels in Natchitoches
A recent review
4 of 5 stars reviewed 2 weeks ago
DJL2727 Houston, Texas
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93 reviews from our community

Traveler rating
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    19
    5
    1
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30
26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a business trip and at the last minute decided to have my wife and three year old join me. The room was very clean and updated. The staff was very pleasant from the front desk to the breakfast crew to house keeping. Breakfast was very nice as well as the evening cookies. The only complaint that I had... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

clean room, nice staff, easy location Breakfast is poor quality and cheap... otherwise we were very pleased. This was about a 10 minute drive from the historic district. The gas station next store has a great bakery and deli... delicious homemade pies.

Review collected in partnership with Best Western

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Lake Charles, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The first room i went in had two baeds that were nothing but springs!. next room i stayed in because i was so tired. I ended up awake all night due to the beds being so hard. While i was awake I had the privilege of spotting 3 spiders in our room. I called for an extra towel to be... More 

Review collected in partnership with Best Western

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Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review

Dear Monique C, Although we haven't had any issues in any of our other rooms with spiders I am very sorry that you said you saw a spider in your room. We hope that you chose to stay with us again and we promise you will have a better stay next time! More 

Dallas
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed March 16, 2015

We stayed the weekend at this BW hotel and were very pleased. Very clean, quiet and comfortable. Their updated facility was great. Only constructive criticism I'd add is that their modern bathrooms lack towel rods. Please put some in. The staff were all very friendly and helpful. The breakfast was outstanding for a motel included item. Andrew at the desk... More 

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Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review

Dear retired42, Thanks so much for your business and for taking time to share your experience. We are glad you enjoyed the accommodations. It is great to hear that you were satisfied! Our staff's goal is to exceed guest expectations and to make them feel welcome while staying with us. We hope we can serve you again in the future. More 

Scott, AR, United States
1 review
4 of 5 stars Reviewed March 10, 2015

Came into Natchitoches for a regional conference. Stayed 4 nights and was very comfortable in the room used during the stay. The staff were all friendly and helpful. The breakfast offered each morning was better than expected.

Review collected in partnership with Best Western

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Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review

Dear Lauren, Thank you so much for your kind words about our hotel! I was so happy to read that you enjoyed your stay with us and we all hope that you will choose to stay with us again in the future! Melissa Callia More 

Alvarado, Texas, United States
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 5, 2015 via mobile

I stayed at this BW a number of times. Negotiate a rate with manager. What I went back the next time she did not remember and said she could not find me in computer. I stayed there approx 4 more times and the price was different every time. Reserved a night with my rewards point and the clerk gave me... More 

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Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review

Dear wtaylor2014, Please accept my apology for not meeting your expectations on your past few visits. We value your business and your loyalty. Our staff acknowledges and takes your concerns very seriously and we intend to use your comments to improve. Although we did not hit the mark and earn your business, we do greatly appreciate you sharing so we... More 

Dallas, Texas
Top Contributor
258 reviews 258 reviews
28 hotel reviews
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

We stopped here on the way to New Orleans, and it was so good that we chose to stop on our way back also. The rooms are clean, no highway noise and the breakfast (included) excellent. If visiting Natchitoches I'd probably recommend a hotel closer to the town. This hotel es about 10 minutes to downtown. The only thing preventing... More 

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Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review

Dear Pauak, I was so happy to see that you had a good stay with us. I was sorry to hear about your experience at check in the front desk attendant made some mistakes but was not trying to upset you. We do hope that you choose to stay with us in the future. More 

Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2015

Room was clean, smoke free, & quiet. Each person we came in contact with was friendly & helpful. The bed was comfortable as were the pillows. Andrew was at the front desk when we checked in & was very friendly & helpful. He is to be commended for his friendliness & professionalism. Glad to see Best Western hiring college students!!

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Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review

Dear 3ba, Thank you so much for your kind words about our hotel! I appreciate all the nice things you said and we all hope that you will chose to stay with us in the future. Melissa Callia More 

DOLORES
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 23, 2015

Stayed one night while driving from Tucson to Alexandria for relocation of work. Everything really good. I am going to keep this place on my speed dial. We stayed at a hotel in Midland Texas the night before. We got in really late and it was so bad we slept in our clothes. I'll drive the extra miles, if need... More 

Review collected in partnership with Best Western

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Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review

Dear Katrine DOLORES, Thanks for trying our hotel. It is great to hear that you were satisfied! Our staff's goal is to exceed guest expectations and to make them feel welcome while staying with us. We appreciate you taking time to share your experience and hope we can serve you again in the future. More 

Dallas Texas
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 9, 2015

This is new Best Western and was very pleasant. The only problem we experienced was finding the hotel. It is located among several hotels,very close to I-49 but behind an IHOP and several other establishments. Thank goodness for the tall, familiar Best Western sign post ! We would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review

Dear MusicMomma1, Thank you so much for your positive feedback about our hotel. I'm very sorry that you had difficulty finding the hotel, but am so happy you chose to stay with us while you were visiting and we look forward to seeing you again in the future! More 

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