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Holiday Inn Express Hotel & Suites Natchitoches

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5137 University Parkway, Natchitoches, LA 71457
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Holiday Inn Express Hotel & Suites Natchitoches
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Holiday Inn Express Hotel & Suites Natchitoches
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70 reviews from our community

Traveler rating
    31
    19
    12
    7
    1
See reviews for
27
16
2
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 19, 2015 via mobile

Consistent with other Holiday Inn Express hotels where we've stayed. Front desk crew was friendly and helpful. Room was small but clean and modern. My kids were bummed there was no indoor pool as it was too cold for the outdoor one. Breakfast was good. We would stay here again.

Was this review helpful? Yes
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear KimB: Thank you for the positive review. The weather is warming and we plan to open our pool up in the next couple weeks. Please come see us again! Best Regards, Jay Sharplin More 

McKinney, Texas
Top Contributor
318 reviews 318 reviews
65 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed March 18, 2015

I stay at a lot of hotels during the year and I must say, the room here seemed small and cramped compared to other hotel rooms. However, the room was clean and the bed was comfortable. The decor in the entry way was modern looking and inviting. The front desk staff seemed stoic and unfriendly. The complimentary breakfast was good.... More 

Was this review helpful? Yes
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear Dday1959: Thank you for taking the time to give your feedback on Holiday Inn Express Natchitoches. Your comments have been noted. I hope you stay with us again in the future. Have a great week. Best Wishes, Jay Sharplin More 

Contributor
17 reviews 17 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 4, 2015

We are used to staying at Holiday Inn express, and I am always satisfied. But last night was not one of those occasions. First of all our room had not remote and we had to ask at the desk the gentleman had to take one from another room. Then my daughter went to get in bed and she pulled the... More 

Was this review helpful? Yes 1
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear Buggerfly: Thank you for your review. We strive to exceed guest expectations and deeply regret that you were not satisfied with certain aspects of your stay. Due to your feedback we have made changes in policies and procedures to ensure our mistakes do not happen again. We truly value your business and would love the opportunity to serve you... More 

Baton Rouge, Louisiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2014 via mobile

The hotel is just off the interstate just a few miles from Front Street where most of the shops and Christmas lights are located. The suites have plenty of space. The beds and pillows are very comfortable. The complimentary breakfast was great with more than just pastries. There was a wide variety of food including meat and eggs each morning.... More 

Was this review helpful? Yes
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear Dana W: Thank you very much for the stellar review. I'm glad to see you enjoyed your stay during the lights fest this year. Come back and see us this spring for the Jazz festival downtown, it another great time in for guests coming to Natchitoches... Best Regards, Jay Sharplin More 

Ridgeland, Mississippi, United States
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 14, 2014

We are leaving the hotel after a three day weekend. Two adults, a 12 year old, 5 year old and 7 month old. The room was clean and fresh smelling. The beds were adequate. They supplied a crib with fitted sheet, blanket and a comforter. That's the first time I've ever had bedding that was appropriate sized for an infant.... More 

Was this review helpful? Yes
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear David C: Thank you for the positive review. I am glad to see you had an enjoyable stay with us. Come back the next time you are in Natchitoches. Best Regards, Jay Sharplin More 

Kilgore
1 review
5 of 5 stars Reviewed November 25, 2014

This was such a great place to stay! The hotel staff was so friendly and welcoming. Our room was cozy and comfortable too. The breakfast was even better. We loved the scrambled eggs, sausage, warm cinnamon rolls and cold chocolate milk! The sweet lady in charge of breakfast did an amazing job. What a blessing to stay at such a... More 

Was this review helpful? Yes
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear Denise S: Thank you very much for the great review. Myself and the staff are pleased that we made your stay a memorable one (in the right ways). Please come back to see us next time you visit Natchitoches. Best Regards, Jay Sharplin More 

Kansas City, Missouri
Contributor
17 reviews 17 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 14, 2014

In booking any large chain hotel, one becomes pretty much accustomed to the same standard of service - they're usually a pretty safe bet and have the amenities most people are looking for, like pools, breakfast of some sort, cable tv, etc. In that respect, this Holiday Inn did not disappoint. It was modern, the beds were nice, and the... More 

Was this review helpful? Yes
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear Erin 0: I'm sorry to hear that your recent stay wasn't a more memorable one. Your comments have been noted. I hope that next time you are in the area you will give us the opportunity to exceed your expectations. Best Regards, Jay Sharplin More 

Bogue Chitto, MS
Top Contributor
63 reviews 63 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 2, 2014

We arrived early and were graciously accepted and given a room. Room was quite comfortable, equipped with 2 queen beds, plenty of pillows, refrigerator and coffee maker. Breakfast was offered, but we chose to sleep in and take advantage of the late departure. Staff was courteous and very accommodating!

Was this review helpful? Yes
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear Nancy B: Thank you for the positive review. I am glad to read our Staff was courteous and very accommodating during your stay. Your kind words are appreciated. Best Regards, Jay Sharplin More 

Gonzales, Louisiana
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 24, 2014

Everytime we come to town we stay here. This visit was a little more interesting. We checked in and left to Go eat dinner, we left my sick husband in the room while we were gone. While he was in there watching TV a stranger unlocks the door and walks in. Come to find out the night clerk gave her... More 

Was this review helpful? Yes
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear Trish1975: Thank you for taking the time to review our hotel. I am glad to see you chose Holiday Inn Express when visiting Natchitoches. I would like to apologize about the issues that took place during your last visit. Please know they have been noted and we have worked to make sure that these issues will not happen again... More 

Panama City, Florida
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 14, 2014

Had a 5 night stay just a week ago. We usually stay at holiday inns, hampton, Hilton or Marriott but kn Thai situation I has more bonis points in my ihg acct to add to, 2) I got a better deal 3) nicest and cheaper of the others available. Everythkng was very clean and maintained. Modernness, which actually helps feel... More 

Was this review helpful? Yes
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear 1goofymomma: Thank you for the positive review. Im glad we provided you good value and took care of all the little things during your stay. We hope to see you again the next time you are in town. Best Regards, Jay Sharplin More 

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