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Comfort Suites

#3 of 15 Hotels in Monroe
Certificate of Excellence
2.5 of 5
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1401 Martin Luther King Jr. Drive, Monroe, LA 71202
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Comfort Suites
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Ranked #3 of 15 Hotels in Monroe
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 26, 2012
lovelyk97 Baton Rouge, Louisiana
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101 reviews from our community

Traveler rating
    49
    26
    11
    7
    8
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35
14
5
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Suites
See the most recent reviews
Baton Rouge, Louisiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 26, 2012

I kept looking for a 2 queen suite everywhere in this area and I just decided to call, the guy at the front desk helped me get the room I needed everything was ready when I got there even though we were late

Was this review helpful? Yes 1
Management response:

Dear lovelyk97, Thank you for taking the time to review the Comfort Suites of Monroe, LA! We were thrilled to hear that you were pleased with your experience at our hotel. We are always happy and willing to accommodate our guests to the best of our abilities. We certainly look forward to seeing you in the future. Thank you! Sincerely,... More 

Ashland, Ohio
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 25, 2012

The room and the hotel itself are in really good shape. The room was clean and comfortable. The only problem was about 4:45am on the morning of the 6-25-12 the smoke detector over the bed decided to go off. So i called the front desk to see what is going on, but after about 10 rings and no answer I... More 

Was this review helpful? Yes
Management response:

Dear Pat c, Thank you for taking the time to review the Comfort Suites of Monroe, LA. We were glad to see that you were satisfied with the cleanliness and comfort of your guest room. However, I would like to extend my sincerest apologies for the smoke detector and the inconvenience the noise caused you during your stay with us.... More 

Senior Contributor
47 reviews 47 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 24, 2012

Everything was good at motel, except my room was next to kitchen(Rm#122) and it was noisy morning and night. Would stay at this motel again but not in that room. Friendly staff also.

Was this review helpful? Yes
Management response:

Dear Troy1960, Thank you for taking the time to review the Comfort Suites of Monroe, LA! We appreciate your comment about our friendly staff. However, I understand how important it is to get a good nights rest and would like to apologize for any inconvenience our breakfast and evening manager's reception may have caused you during your stay with us.... More 

Atlanta
Contributor
20 reviews 20 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 18, 2012

My family and I have stayed here many times on our trips to/from Texas. We have been pleased with the quality and value of this hotel every time. The location is convenient to the interstate and it's near many fast and sit down restaurants. The rooms are what you expect from Comfort Suites--roomy and clean. Breakfast is generally good with... More 

Was this review helpful? Yes 1
jruss12, Director of Sales at Comfort Suites, responded to this review

Dear Georgiagal02, We appreciate you taking the time to review the Comfort Suites of Monroe, LA! We were so pleased to hear that you are consistently satisfied with our guest rooms and breakfast. We would also like to thank you for the comment about the carpet in the guest rooms. We take all of our guests comments into consideration to... More 

Big Lake, Minnesota
Top Contributor
349 reviews 349 reviews
159 hotel reviews
164 helpful votes 164 helpful votes
3 of 5 stars Reviewed June 14, 2012

The hotel grounds and lobby were clean. Room was clean and large. Each room was a microwave and small fridge. Furniture was in good shape and there was a smaller flat screen TV. Bed was comfortable. There were some minuses. First the drain stopper in the bathroom sink was missing. Not necessarily a big deal but if they can't fix... More 

Was this review helpful? Yes
jruss12, Director of Sales at Comfort Suites, responded to this review

Dear Triplewin, Thank you for taking the time to review the Comfort Suites of Monroe, LA. We were happy to hear that you were pleased with the hotel grounds, the guest room, the furniture, and the bed during your visit at our hotel. However, I would like to apologize for any inconvenience the missing drain stopper and HVAC caused you... More 

Baton Rouge, Louisiana
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 20, 2012

Excellent, friendly staff and convenient location (easy to get to/from the highway). Rooms were clean, beds were comfortable, and breakfast was good--waffles, cereal, fruit, yogurt, etc. Overall, think it was a good value and definitely would stay here again.

Was this review helpful? Yes 1
jruss12, Director of Sales at Comfort Suites, responded to this review

Dear Jen590, Thank you for taking the time to fill out a review for the Comfort Suites of Monroe, LA! Your kind comments are truly appreciated and will be shared with the entire staff. We hope to see you again in the future! Sincerely, Janie Russ Regional Sales and Marketing Director Southern Hospitality Services, LLC 1401 Martin Luther King Jr... More 

Yelm, Washington
Top Contributor
75 reviews 75 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 9, 2012

The hotel was very nice, the rooms were great, the staff was very friendly. This hotel was near the university and very near the freeway for 'back on the road' access.

Was this review helpful? Yes
jruss12, Director of Sales at Comfort Suites, responded to this review

Dear Sharon N, Thank you for taking the time to review the Comfort Suites of Monroe, LA! We truly appreciate your kind comments about our hotel and our staff. We certainly hope to see you again in the future! Sincerely, Janie Russ Regional Sales and Marketing Director Southern Hospitality Services, LLC 1401 Martin Luther King Jr Drive Monroe, LA 71202... More 

Branson West, Missouri
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 31, 2012

The front desk staff is excellent, professional and courteous. The room was large, well appointed and clean. A good variety was provided for the continental breakfast. Short stay, just overnight We would stay again.

Was this review helpful? Yes
jruss12, Director of Sales at Comfort Suites, responded to this review

Dear trina53, Thank you for taking the time to review the Comfort Suites of Monroe, LA! We truly appreciate your kind comments regarding the staff, cleanliness, and breakfast selections. We are always delighted when our guests have a comfortable stay and are satisfied with our hotel. We hope to see you again in the future! Sincerely, Janie Russ Regional Sales... More 

Memphis
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 30, 2012

Rooms were clean, food was good, exercise room clean & lobby computer accessible. Did not try the pool. There was a strange odor in our room, but assume it was chemical cleaner based vs. mold, etc. Overall good stay and staff was friendly. Would stay again. Great value for the price.

Was this review helpful? Yes
jruss12, Director of Sales at Comfort Suites, responded to this review

Dear AnitaRoadee, Thank you for taking the time to review the Comfort Suites of Monroe, LA! We appreciate your kind comments regarding the cleanliness and service of our hotel. I would like to apologize for the odor in your room and any inconvenience it may have caused you during your stay. We strive to ensure each guest room is comfortable... More 

Shreveport
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 2, 2011

We spent thanksgiving in Monroe and tried aout this hotel. It ahd a nice workout room. It was clean and room was a nice size. The bed was ok... I prefer a little firmer, but all in all a good experience for the money.

Was this review helpful? Yes
jruss12, Director of Sales at Comfort Suites, responded to this review

Dear JFrancesShreveport, Thank you for taking the time to review the Comfort Suites of Monroe, LA. We understand that it can be difficult to spend a holiday away from home and were pleased to see that you had an overall good experience at our hotel. We hope you had a wonderful Thanksgiving and wish you a safe and joyous holiday... More 

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