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Comfort Suites

#5 of 15 Hotels in Monroe
Certificate of Excellence
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1401 Martin Luther King Jr. Drive, Monroe, LA 71202
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115 Reviews from our TripAdvisor Community

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Traveler rating
    50
    34
    13
    8
    10
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39
16
5
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Byram, Mississippi
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel was okay. Housekeeping of the rooms could be better. There was hair on the bathroom floor and urine on the bathroom toilet seat but other than that the room was clean. Glad I always pack cleaning supplies. Guest services was nice and friendly. The bed was a little hard for my preference but doable for the night.

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Level Contributor
7 reviews
4 of 5 stars Reviewed 2 weeks ago

Stopped for the night here on the way to Florida, overall good experience. Comfy beds and pillows, clean linens, well-stocked breakfast area only complaint was the bathroom floor looked liike it needed mopped.

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Houston, TX
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My first problem was the amount of towels in our room upon arrival, there was only one large towel(the one for the floor) and two face towels. We were in a handicap room. Second problem, the shower in the room, no matter what we did when it was time to use the shower head, the water was leaking out on... More 

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Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Work took me to Monroe for a week and I stayed at this hotel. It was typical for other Comfort Suites I've stayed in. The breakfast was okay, the rooms were clean and comfortable. The desk staff was friendly and helpful during check in.

Was this review helpful? Yes 1
Lake Elsinore, California, Usa
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was very nice, staff was friendly, and aside form the screaming kid in the hallway at 3am, stay was very nice. This area of Monroe does have a smell from the local mill outside, but inside was fine. Breakfast was adequate, nothing fancy.

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JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear Jim S: The staff and management would like to thank you for choosing the Comfort Suites of Monroe during your travels through Northeast Louisiana. Thank you for taking your valuable time to write a review on TripAdvisor. Your comments are greatly appreciated. We can assure you, we take comments from each guest to heart and strive to ensure that... More 

Louisiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was a very nice, clean, quiet hotel. I enjoyed my two nights I stayed here while in Monroe on business. But what particularly impressed me the most was the front desk staff. Catherine and Tim were so pleasant, friendly and accommodating. I would definitely stay there again because of them.

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JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear kmyers4272: The staff and management would like to thank you for choosing the Comfort Suites-Monroe during your business trip to Monroe, Louisiana. Thank you for taking your valuable time to write a review on TripAdvisor. Your comments are greatly appreciated. We are pleased Tim and Catherine were able to provide you with a great experience during your stay. Our... More 

Finger Lakes, New York
2 reviews
1 of 5 stars Reviewed June 21, 2015

The room, while spacious, was dirty and dank. I went to the guest laundry at 7:30 p.m. there were clothes in the dryer as well as the washer. Went back at 9 p.m. dryer was running and the washer was full of damp clothes. Went back at 9:30 and there were two gentlemen there trying to get the dryer. They... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 13, 2015

They had nice rooms and didn't smell bad at all. The hotel isn't that far from the mall, which was nice because we went and saw a movie. The o my draw back was that there was no one at the desk to greet us. We sat in the lobby 5 mins before someone came in and checking out was... More 

Was this review helpful? Yes 1
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear Trinity M: Your comments are greatly appreciated. The staff and management would like to thank you for choosing the Comfort Suites-Monroe during your stay in Northeast Louisiana with your friends. Thank you for taking your valuable time to write a review on TripAdvisor. We are pleased we were able to provide you with a nice experience during your stay.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 21, 2015 via mobile

I am a 80% business traveler & stay at hotels regularly. I have never been treated so poorly by hotel staff as I was at this hotel today. The brutally immature woman at the front desk failed to note when checking me in that my stay would be for 02 nights. After the first night during day 02 the same... More 

Was this review helpful? Yes 2
jruss12, Director of Sales at Comfort Suites, responded to this review

Dear MLins27: Thank you for taking your most valuable time to write a review on Tripadvisor.com regarding your recent stay at the Comfort Suites Monroe. We sincerely regret that your stay was not as successful as you and we wished it would be. The management and team want you to know that we take your comments very seriously and have... More 

Jacksonville, AR
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 20, 2015

We enjoyed our nights rest in a clean and comfortable room. The staff was friendly and the maids the next morning seem very organized and wanting to get the rooms clean for their next guest. The food area was nice but we did miss the Southern gravy sausage for our biscuits. There were plenty of fruit choices and the coffee... More 

Was this review helpful? Yes
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear Tom-Brenda: The staff and management of the Comfort Suites of Monroe would like to thank you for choosing our great hotel for you and your during your recent stay in the Twin Cities. We thank you for taking valuable time to post a review on TripAdvisor.com. We can assure you your comments are greatly appreciated. By providing our guests... More 

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