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Comfort Suites

#3 of 15 Hotels in Monroe
Certificate of Excellence
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1401 Martin Luther King Jr. Drive, Monroe, LA 71202
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110 Reviews from our TripAdvisor Community

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Traveler rating
    50
    32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (30)
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Louisiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was a very nice, clean, quiet hotel. I enjoyed my two nights I stayed here while in Monroe on business. But what particularly impressed me the most was the front desk staff. Catherine and Tim were so pleasant, friendly and accommodating. I would definitely stay there again because of them.

Was this review helpful? Yes
Finger Lakes, New York
2 reviews
1 of 5 stars Reviewed 1 week ago

The room, while spacious, was dirty and dank. I went to the guest laundry at 7:30 p.m. there were clothes in the dryer as well as the washer. Went back at 9 p.m. dryer was running and the washer was full of damp clothes. Went back at 9:30 and there were two gentlemen there trying to get the dryer. They... More 

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

They had nice rooms and didn't smell bad at all. The hotel isn't that far from the mall, which was nice because we went and saw a movie. The o my draw back was that there was no one at the desk to greet us. We sat in the lobby 5 mins before someone came in and checking out was... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 21, 2015 via mobile

I am a 80% business traveler & stay at hotels regularly. I have never been treated so poorly by hotel staff as I was at this hotel today. The brutally immature woman at the front desk failed to note when checking me in that my stay would be for 02 nights. After the first night during day 02 the same... More 

Was this review helpful? Yes 1
jruss12, Director of Sales at Comfort Suites, responded to this review

Dear MLins27: Thank you for taking your most valuable time to write a review on Tripadvisor.com regarding your recent stay at the Comfort Suites Monroe. We sincerely regret that your stay was not as successful as you and we wished it would be. The management and team want you to know that we take your comments very seriously and have... More 

Jacksonville, AR
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 20, 2015

We enjoyed our nights rest in a clean and comfortable room. The staff was friendly and the maids the next morning seem very organized and wanting to get the rooms clean for their next guest. The food area was nice but we did miss the Southern gravy sausage for our biscuits. There were plenty of fruit choices and the coffee... More 

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JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear Tom-Brenda: The staff and management of the Comfort Suites of Monroe would like to thank you for choosing our great hotel for you and your during your recent stay in the Twin Cities. We thank you for taking valuable time to post a review on TripAdvisor.com. We can assure you your comments are greatly appreciated. By providing our guests... More 

Fort Worth, Texas
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 20, 2015

We stayed here while passing through (traveling with 7mo twins, a 3 year old & a 5 year old). The room was larger than normal hotel rooms given it was a suite. The beds were soft/comfortable and the pillows were great. The pull out sofa was small and uncomfortable even for the kids. The bathroom was large and the shower... More 

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JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear KayseyRay: The staff and management would like to thank you and your friends for choosing the Comfort Suites of Monroe for your stay in Northeast Louisiana. We can all definitely understand the hardship of traveling with small children. It is never an easy task. Having highchairs for our little guests ensures a happy and easier breakfast for both the... More 

Buna, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

Convenient to interstate,places to eat close by,gas stations close by also. I would stay here again when it fits my schedule. The staff was courteous, and it was a large room. The continental breakfast met our needs!

Was this review helpful? Yes
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear buckdeer44: The staff and management would like to thank you and your family for choosing the Comfort Suites of Monroe. Thank you for taking your valuable time to write a review on TripAdvisor. We can assure you, your comments are greatly appreciated. With the feedback from our valued guests, we are able to offer our guests great conveniences, the... More 

retiredJB
Level Contributor
203 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed May 16, 2015

When I checked in, the TV didn't work, there was a big sloppy patch on the wall, and the clock had exposed wires. Oh, and the curtain would not completely close (two-three inch gap) and I left my clothespin at home. The bed was extremely comfortable and the a/c was quiet and very efficient. The room had a small refrigerator,... More 

Was this review helpful? Yes
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear retiredJB: The staff and management would like to thank you and your friends for choosing the Comfort Suites of Monroe for your stay in Northeast Louisiana. Thank you for taking your valuable time to write a review on TripAdvisor. We can assure you, your concerns are very important to us. Your feedback enables us to ensure each guest receives... More 

Searcy, Arkansas
Level Contributor
78 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 6, 2015

The rooms here are large and comfortable. It was located close to everything that we had to do. The breakfast was tasty.the service staff were courteous and helpful. This is a hotel that I would definitely stay in again.

Was this review helpful? Yes 1
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear Thomas C: Thank you for taking your valuable time to write a review on TripAdvisor. We assure you, your comments are greatly appreciated. The staff and management would like to thank you choosing the Comfort Suites of Monroe for your family’s stay in Northeast Louisiana. We are conveniently located off of Interstate-20 within the heart of the Twin Cities.... More 

Jonesboro, Arkansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 27, 2015

Stopped in without a reservation, as she was booking my double queen it disappeared From the screen, she said, from being booked online......?? But was able to book a king with pull out, son wasn't too happy. Lol. Room was good a little cramped with the sofa pulled out, hit our toes an few times going to the restroom in... More 

Was this review helpful? Yes 1
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear homeschooler2003: Thank you for taking your valuable time to write a review on TripAdvisor. The staff and management would like to thank you and your family for choosing the Comfort Suites of Monroe for your stay in Northeast Louisiana. Reservations do get booked online and at the hotel in real time simultaneously. So having a room removed from inventory... More 

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