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Comfort Suites

#3 of 15 Hotels in Monroe
Certificate of Excellence
2.5 of 5
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1401 Martin Luther King Jr. Drive, Monroe, LA 71202
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Comfort Suites
Best prices for: 1 room 1 guest
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Ranked #3 of 15 Hotels in Monroe
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Tom-Brenda Jacksonville, AR
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107 reviews from our community

Traveler rating
    50
    30
    11
    7
    9
See reviews for
37
15
5
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I am a 80% business traveler & stay at hotels regularly. I have never been treated so poorly by hotel staff as I was at this hotel today. The brutally immature woman at the front desk failed to note when checking me in that my stay would be for 02 nights. After the first night during day 02 the same... More 

Was this review helpful? Yes 1
jruss12, Director of Sales at Comfort Suites, responded to this review

Dear MLins27: Thank you for taking your most valuable time to write a review on Tripadvisor.com regarding your recent stay at the Comfort Suites Monroe. We sincerely regret that your stay was not as successful as you and we wished it would be. The management and team want you to know that we take your comments very seriously and have... More 

Jacksonville, AR
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our nights rest in a clean and comfortable room. The staff was friendly and the maids the next morning seem very organized and wanting to get the rooms clean for their next guest. The food area was nice but we did miss the Southern gravy sausage for our biscuits. There were plenty of fruit choices and the coffee... More 

Was this review helpful? Yes
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear Tom-Brenda: The staff and management of the Comfort Suites of Monroe would like to thank you for choosing our great hotel for you and your during your recent stay in the Twin Cities. We thank you for taking valuable time to post a review on TripAdvisor.com. We can assure you your comments are greatly appreciated. By providing our guests... More 

Fort Worth, Texas
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here while passing through (traveling with 7mo twins, a 3 year old & a 5 year old). The room was larger than normal hotel rooms given it was a suite. The beds were soft/comfortable and the pillows were great. The pull out sofa was small and uncomfortable even for the kids. The bathroom was large and the shower... More 

Was this review helpful? Yes
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear KayseyRay: The staff and management would like to thank you and your friends for choosing the Comfort Suites of Monroe for your stay in Northeast Louisiana. We can all definitely understand the hardship of traveling with small children. It is never an easy task. Having highchairs for our little guests ensures a happy and easier breakfast for both the... More 

Buna, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Convenient to interstate,places to eat close by,gas stations close by also. I would stay here again when it fits my schedule. The staff was courteous, and it was a large room. The continental breakfast met our needs!

Was this review helpful? Yes
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear buckdeer44: The staff and management would like to thank you and your family for choosing the Comfort Suites of Monroe. Thank you for taking your valuable time to write a review on TripAdvisor. We can assure you, your comments are greatly appreciated. With the feedback from our valued guests, we are able to offer our guests great conveniences, the... More 

retiredJB
Top Contributor
205 reviews 205 reviews
42 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When I checked in, the TV didn't work, there was a big sloppy patch on the wall, and the clock had exposed wires. Oh, and the curtain would not completely close (two-three inch gap) and I left my clothespin at home. The bed was extremely comfortable and the a/c was quiet and very efficient. The room had a small refrigerator,... More 

Was this review helpful? Yes
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear retiredJB: The staff and management would like to thank you and your friends for choosing the Comfort Suites of Monroe for your stay in Northeast Louisiana. Thank you for taking your valuable time to write a review on TripAdvisor. We can assure you, your concerns are very important to us. Your feedback enables us to ensure each guest receives... More 

Searcy, Arkansas
Top Contributor
53 reviews 53 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms here are large and comfortable. It was located close to everything that we had to do. The breakfast was tasty.the service staff were courteous and helpful. This is a hotel that I would definitely stay in again.

Was this review helpful? Yes 1
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear Thomas C: Thank you for taking your valuable time to write a review on TripAdvisor. We assure you, your comments are greatly appreciated. The staff and management would like to thank you choosing the Comfort Suites of Monroe for your family’s stay in Northeast Louisiana. We are conveniently located off of Interstate-20 within the heart of the Twin Cities.... More 

Jonesboro, Arkansas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stopped in without a reservation, as she was booking my double queen it disappeared From the screen, she said, from being booked online......?? But was able to book a king with pull out, son wasn't too happy. Lol. Room was good a little cramped with the sofa pulled out, hit our toes an few times going to the restroom in... More 

Was this review helpful? Yes 1
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear homeschooler2003: Thank you for taking your valuable time to write a review on TripAdvisor. The staff and management would like to thank you and your family for choosing the Comfort Suites of Monroe for your stay in Northeast Louisiana. Reservations do get booked online and at the hotel in real time simultaneously. So having a room removed from inventory... More 

Kansas City, MO
Contributor
15 reviews 15 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed April 12, 2015

You couldn't pay me enough to stay there again. Room wasn't cleaned properly and our family kept our socks on when in room--- floor filthy. Service is horrific and rude. Hotel in terrible location. Next time I stay in west Monroe or closer to the mall.

Was this review helpful? Yes 1
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear kathrynp816, Thank you for taking your valuable time to write a review on TripAdvisor regarding your recent stay at the Comfort Suites of Monroe. We sincerely regret that your recent stay at our hotel was not up to your expectations and can assure you this is not the norm for our hotel. Your comments have been reviewed with our... More 

Pineville, Louisiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2015

Our high school baseball team stayed at the Comfort Inn and Suites. We had a large group of players and parents. The staff went the "extra mile" to make sure that everything went smoothly for all of us. The location was easily accessible. The rooms were large and very clean. The breakfast buffet was delicious and had a big variety... More 

Was this review helpful? Yes 2
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear Joni O: The staff and management of the Comfort Suites of Monroe would like to thank you for choosing our great hotel for your baseball team, parents, and fans during your recent trip to Northeast Louisiana. We thank you for taking valuable time to post a review on TripAdvisor.com. We can assure you your comments are greatly appreciated. Trips... More 

Vermont
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

We stayed at this hotel after not making it into Dallas due to inclement weather. The room was very comfortable and I really enjoyed the renovations, though I think they forgot the bathroom floor and the doors. The room was very spacious and comfortable after driving for about 26 hours. The Internet access was very easy to connect to and... More 

Was this review helpful? Yes 4
JMRuss, Director of Sales at Comfort Suites, responded to this review

Dear Amelia S: Thank you for taking valuable time to post a review on TripAdvisor.com. The staff and management of the Comfort Suites of Monroe would like to thank you for choosing our great hotel during your family's recent stay in Northeast Louisiana. We assure you your comments are greatly appreciated. All guest comments are very important to us as... More 

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