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TownePlace Suites Monroe

#1 of 15 Hotels in Monroe
Certificate of Excellence
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4919 Pecanland Mall Drive, Monroe, LA 71203
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TownePlace Suites Monroe
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117 reviews from our community

Traveler rating
    70
    32
    6
    6
    3
See reviews for
45
15
5
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brandon, Mississippi
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were very pleased with our stay at TownPlace Suites. The location of the hotel is very convenient, close to interstate, restaurants, and shopping. The hotel was extremely clean and smelled very nice. The bed was very comfortable and our room was quiet and cool. The lady who prepared breakfast was especially friendly as well.

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Atlanta, GA
Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Staff was nice but this hotel is WAY overpriced for what you get. Rooms need to be refurbished. Breakfast was a scaled back version of Hampton inns breakfast. I recommend staying at the nearby brand new Hampton Inn when it opens.

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Mitzi A, Manager at TownePlace Suites Monroe, responded to this review

Thank you so much for taking the time to complete a review about your stay at TownePlace Suites Monroe. I am sorry that your stay was not what you expected. We will review your feedback and do what we can to improve. More 

Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice new hotel that is relatively easy to get to. The room was plenty big they double queen beds were nice the TV same little small and the breakfast was functional. The best thing was the hotel was very quiet even though it was very busy. The hotel is very convenient to several restaurants and is... More 

Was this review helpful? Yes 2
Mitzi A, Manager at TownePlace Suites Monroe, responded to this review

Thank you so much for taking the time to write a review about your stay at TownePlace Suites Monroe. We are so happy that you enjoyed your stay! Please let us know if we can ever do anythign for you in the future. More 

Colfax, Washington
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've spent several weeks at this property. Staff are usually excellent to work with. Their rooms are very clean and up-scale, a bit trendy even. Free wifi & coffee/tea in room (of course). The breakfast is okay, typical of it's genre. Their public computers are in the entrance area, which isn't a favorite location to me because I prefer the... More 

Was this review helpful? Yes 2
Mitzi A, Manager at TownePlace Suites Monroe, responded to this review

Thank you so much for taking that time to review your past stay at TownePlace Suites Monroe. We are so glad that you enjoyed your stay and that we met your expecations. We hope to see you again when you are in the Monroe area! More 

Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

While Monroe might not really be a destination location, unless you are Duck Dynasty fans this property is a great place to stay while you're in the area. It shares a parking lot with the mall as well as an Applebee's. There was a Target near by as well as other places to eat, mostly chain type restaurants, not much... More 

Was this review helpful? Yes 1
Mitzi A, Manager at TownePlace Suites Monroe, responded to this review

Thank you so much for taking the time to complete a review about your stay at TownePlace Suites - Monroe. We enjoyed having the ballet group and learning so much about this sport. I will make sure to share your review with everyone on our team. Thanks again! More 

TN
Top Contributor
54 reviews 54 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

OK property with low end everything. The hotel has a very strong "aroma" that permeates the entire facility. The location is good and the staff do try; it is just a mediocre property at best. The restaurants surrounding the property are typical chain operations. Next visit we will try a hotel in West Monroe.

Was this review helpful? Yes 1
Mitzi A, Manager at TownePlace Suites Monroe, responded to this review

Thank you so much for your feedback on your stay. I am very sorry to hear that it did not meet your expectations. More 

Bentonville, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2015

We have a family of 4 and the room was very big and very clean which was GREAT! We could not get over how big the room was. The front desk person was so nice as well as the person over the breakfast. I asked for additional towels and they provided them to me immediately at the front desk. We... More 

Was this review helpful? Yes 1
Mitzi A, Manager at TownePlace Suites Monroe, responded to this review

Thank you so much for taking the time to write a review of your stay with us at TownePlace Monroe. I am so glad to hear you enjoyed your stay and that our rooms exceeded your needs and expectations. I hope you will continue to stay with TownePlace Suites in the future. More 

Rockledge, FL
Top Contributor
74 reviews 74 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 26, 2015

First time visiting this area and staying in a Townplace Suites. Very pleasantly surprised. Room is modern, clean and a good size for the single traveller. Room has a full kitchen for basic meal prep, a great work space, couch and bed. I'll definitely stay here again on business, I could work from this room easily. Lots of outlets. There... More 

Was this review helpful? Yes 1
Mitzi A, Manager at TownePlace Suites Monroe, responded to this review

Thank you so much for taking the time to submit feedback on your stay. We hope you will continue to stay with TownePlace Suites for yor future travel. More 

Baton Rouge, Louisiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2015

This is the cleanest hotel I have ever stayed in. The staff was friendly and it was comfortable for my needs. The whole property was spotless, especially the bathroom which even in a luxury hotel sometimes gets over looked.

Was this review helpful? Yes
Mitzi A, Manager at TownePlace Suites Monroe, responded to this review

Thank you so much for your response. I am so glad that you enjoyed your stay with us that we succeeded in meeting your expectations! I hope you will return again soon! More 

Brntonville
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 22, 2015

This hotel is nice and new. Staff was friendly and priced competitively. Room had a funky smell. A little like mildew. Wasn't bad enough to complain we asked for extra towels, we were provided 1 set we also asked for extra foam pillows but they never showed up

Was this review helpful? Yes 1
Mitzi A, Manager at TownePlace Suites Monroe, responded to this review

Thank you so much for taking the time to submit feedback on your recent stay. We love hearing ways we can improve to make guest stays better. I hope you will stay with us again in the future! More 

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