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Quality Inn

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1407 Martin Luther King Jr. Dr, Monroe, LA 71202 (Formerly Hampton Inn Monroe)
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219 reviews from our community

Traveler rating
    63
    67
    42
    29
    18
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71
41
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68
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This place is old, shabby and falling apart. Day 1 the towel rack fell into the sink. Day 2 half of the electricity failed in the room including the alarm clock. Day 3 the electricity still out and the door lock failed-changed rooms. Day 7 the lock on the room next door failed leaving a mother and sons locked out... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I booked this hotel four months ago for my graduation at ULM in May. At the time the hotel was marketed as a "Hampton Inn". I was quite surprised when getting directions from Google that it is now a "Quality Inn" (I asked a hotel staffer why they changed branding and they frankly told me that The Hilton Group revoked... More 

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Travelers are raving about these Monroe hotels

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel back in January for my husband's graduation in May. Upon check in they lost our already paid for reservations. No rooms were available. In fact they overbooked by 3 rooms. The front desk staff were not helpful and told us there was nothing they could do. When we asked for the company's 1-800 number to resolve... More 

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Sandusky
Top Contributor
156 reviews 156 reviews
45 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel based on reviews was a little iffy when making the reservation but decided to chance it. Glad we did it is fairly new, rooms were great and comfortable. The breakfast was the typical without sausage & gravy but did have waffles, cheese egg omelet patties, sausage, sweet rolls etc. little slow to refill the coffee and Danish but... More 

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JMRuss, Director of Sales at Quality Inn, responded to this review

Dear tmterie: The staff and management would like to thank you for choosing the Quality Inn of Monroe for your stay during your trip with friends to Northeast Louisiana for our first Crawfish and Gator Festival. Thank you for taking your valuable time to write a review on TripAdvisor. We assure you, your comments are greatly appreciated. We are proud... More 

Cleveland, Georgia
Top Contributor
363 reviews 363 reviews
153 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Apparently this was previously a Hampton Inn. No noticeable changes yet. The front desk personnel were still friendly and efficient. The room was still clean. The bed was still comfy. Still had Hampton bedspreads, although this may be changing as they are being renovated. Access from/to the Interstate was easy. They have down-and-out rooms, so I could park (almost) in... More 

Was this review helpful? Yes 1
JMRuss, Director of Sales at Quality Inn, responded to this review

Dear advocon: Thank you for taking your valuable time to write a review on TripAdvisor. The staff and management would like to thank you for choosing the Quality Inn of Monroe for your stay during your business trip to Northeast Louisiana. We assure you, your comments are greatly appreciated. We are the same great location, same great staff, but a... More 

arkansas
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 26, 2015

This is *NOT* a Hampton Inn. This is a Quality Inn that is supposedly changing over to Hampton. It is a MOtel, not a HOtel. The rooms are small. The bathroom was so small, I was surprised they didn't have to cut the door to make it shut without hitting the toilet. For what we paid, we could/should have stayed... More 

Was this review helpful? Yes 1
jruss12, Director of Sales at Quality Inn, responded to this review

Thank you for taking your valuable time to write a review on your recent stay at the QUALITY INN of Monroe, LA. Prior to February 28, the hotel was, in fact, a Hampton Inn. However, we changed brands to make room for the new Hampton Inn and Suites that will be opening in Monroe in May 2015. We are very... More 

Delmar, Maryland
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed March 18, 2015

My husband and I always stay in Hilton properties, but we tried to make a last minute reservation, but everyone property was booked because a softball tournament was in town. I asked the desk clerk suggested we get a room at the Quality Inn next door because it used to be a Hampton Inn and was clean. We checked in... More 

Was this review helpful? Yes 1
jruss12, Director of Sales at Quality Inn, responded to this review

Dear Cindyt1113, Thank you for taking your valuable time to write a review on TripAdvisor regarding your recent stay at the Quality Inn of Monroe (formerly Hampton Inn). We sincerely regret that your recent stay at our hotel was not up to your expectations and can assure you this is not the norm for our hotel. Your comments have been... More 

Gulf Shores, AL
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed March 7, 2015

We were passing through and thankfully spent only one night. The bed was comfortable, but it was an absolute zoo at breakfast. No one was clearing the tables and it was just filthy. We decided to eat at a local restaurant instead.

Was this review helpful? Yes 1
Alexandria, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2015

The people working the front check-in desk were very personable. Easy access off of I-20. Located very near the mall and a large variety of eating places. Staying at this, or any Hampton, is a sure way to ensure consistency.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Monroe, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 24, 2015

I had a very pleasant experience at this Hampton location. The night and morning staff were quite pleasant. The room was great, the bedding was quite comfortable. The hotel is easy to get to and quiet. My one regret is that I did not have time for the fantastic breakfast they serve.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
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