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Quality Inn

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1407 Martin Luther King Jr. Dr, Monroe, LA 71202 (Formerly Hampton Inn Monroe)
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220 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Port Richey, Florida
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 26, 2015

I had a meeting scheduled in West Monroe on May 8 and all the hotels in the area were booked solid. I finally came across Quality Inn, which I had never visited and took a chance. I was a little hesitant because of the surroundings but had no choice being the last room available. To my surprise I was received... More 

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JMRuss, Director of Sales at Quality Inn, responded to this review

Dear marquezr57: The staff and management would like to thank you for choosing the Quality Inn-Monroe during your business trip to Northeast Louisiana. Thank you for taking your valuable time to write a review on TripAdvisor. We can assure you your comments and concerns are greatly appreciated. We are pleased we were able to provide you with a great experience... More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 11, 2015 via mobile

This place is old, shabby and falling apart. Day 1 the towel rack fell into the sink. Day 2 half of the electricity failed in the room including the alarm clock. Day 3 the electricity still out and the door lock failed-changed rooms. Day 7 the lock on the room next door failed leaving a mother and sons locked out... More 

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jruss12, Director of Sales at Quality Inn, responded to this review

Dear A6908YZwilliamd: The staff and Management at the Quality Inn of Monroe sincerely regret the challenges you had during your recent stay at our hotel. Please be assured that all issues have been addressed with our team, including maintenance and housekeeping. We are in the process of upgrading our rooms and hotel's public areas so in the future, NO guest... More 

Travelers are raving about these Monroe hotels

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 8, 2015 via mobile

I booked this hotel four months ago for my graduation at ULM in May. At the time the hotel was marketed as a "Hampton Inn". I was quite surprised when getting directions from Google that it is now a "Quality Inn" (I asked a hotel staffer why they changed branding and they frankly told me that The Hilton Group revoked... More 

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jruss12, Director of Sales at Quality Inn, responded to this review

Dear RPG321 The Quality Inn of Monroe (formerly Hampton Inn) sincerely regret the challenges you experience when you traveled to Northeast Louisiana for graduation. We sincerely appreciate your taking the time to review our hotel on Tripadvisor. The Quality Inn became a Choice hotel on February 28 2015. During the transition, apparently a few of the reservations did not get... More 

1 review
1 of 5 stars Reviewed May 8, 2015 via mobile

We booked this hotel back in January for my husband's graduation in May. Upon check in they lost our already paid for reservations. No rooms were available. In fact they overbooked by 3 rooms. The front desk staff were not helpful and told us there was nothing they could do. When we asked for the company's 1-800 number to resolve... More 

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jruss12, Director of Sales at Quality Inn, responded to this review

Dear Ally G, Thank you for taking your valuable time to write a review on Tripadvisor.com Your comments and concerns are very important to us. Our hotel changed to a Quality Inn in February 2015 to make room for a new Hampton Inn and Suites that will be opening later this year. Even though we received a list of the... More 

Sandusky
Level Contributor
160 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed May 2, 2015

This hotel based on reviews was a little iffy when making the reservation but decided to chance it. Glad we did it is fairly new, rooms were great and comfortable. The breakfast was the typical without sausage & gravy but did have waffles, cheese egg omelet patties, sausage, sweet rolls etc. little slow to refill the coffee and Danish but... More 

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JMRuss, Director of Sales at Quality Inn, responded to this review

Dear tmterie: The staff and management would like to thank you for choosing the Quality Inn of Monroe for your stay during your trip with friends to Northeast Louisiana for our first Crawfish and Gator Festival. Thank you for taking your valuable time to write a review on TripAdvisor. We assure you, your comments are greatly appreciated. We are proud... More 

Cleveland, Georgia
Level Contributor
377 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed April 23, 2015

Apparently this was previously a Hampton Inn. No noticeable changes yet. The front desk personnel were still friendly and efficient. The room was still clean. The bed was still comfy. Still had Hampton bedspreads, although this may be changing as they are being renovated. Access from/to the Interstate was easy. They have down-and-out rooms, so I could park (almost) in... More 

Was this review helpful? Yes 2
JMRuss, Director of Sales at Quality Inn, responded to this review

Dear advocon: Thank you for taking your valuable time to write a review on TripAdvisor. The staff and management would like to thank you for choosing the Quality Inn of Monroe for your stay during your business trip to Northeast Louisiana. We assure you, your comments are greatly appreciated. We are the same great location, same great staff, but a... More 

arkansas
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 26, 2015

This is *NOT* a Hampton Inn. This is a Quality Inn that is supposedly changing over to Hampton. It is a MOtel, not a HOtel. The rooms are small. The bathroom was so small, I was surprised they didn't have to cut the door to make it shut without hitting the toilet. For what we paid, we could/should have stayed... More 

Was this review helpful? Yes 1
jruss12, Director of Sales at Quality Inn, responded to this review

Thank you for taking your valuable time to write a review on your recent stay at the QUALITY INN of Monroe, LA. Prior to February 28, the hotel was, in fact, a Hampton Inn. However, we changed brands to make room for the new Hampton Inn and Suites that will be opening in Monroe in May 2015. We are very... More 

Delmar, Maryland
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed March 18, 2015

My husband and I always stay in Hilton properties, but we tried to make a last minute reservation, but everyone property was booked because a softball tournament was in town. I asked the desk clerk suggested we get a room at the Quality Inn next door because it used to be a Hampton Inn and was clean. We checked in... More 

Was this review helpful? Yes 1
jruss12, Director of Sales at Quality Inn, responded to this review

Dear Cindyt1113, Thank you for taking your valuable time to write a review on TripAdvisor regarding your recent stay at the Quality Inn of Monroe (formerly Hampton Inn). We sincerely regret that your recent stay at our hotel was not up to your expectations and can assure you this is not the norm for our hotel. Your comments have been... More 

Gulf Shores, AL
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed March 7, 2015

We were passing through and thankfully spent only one night. The bed was comfortable, but it was an absolute zoo at breakfast. No one was clearing the tables and it was just filthy. We decided to eat at a local restaurant instead.

Was this review helpful? Yes 1
Alexandria, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 1, 2015

The people working the front check-in desk were very personable. Easy access off of I-20. Located very near the mall and a large variety of eating places. Staying at this, or any Hampton, is a sure way to ensure consistency.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
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