Our unit was very nice and provided a nice rest from our road trip. Close to several restaraunts and a large mall. The evening socials weren't on the same level as the obe in Austin. Overall a very nice place to stop on a long trip.

Stayed at this motel/hotel in early August, 2012. The room had a musky smell, not nearly enough towels, for a longer stay location. "Tried: to get in the pool and hottub/sauna. When walking around the pool, we could visibly see floating hair and other undesirable floating items.... The hottub/sauna had only 1 jet which worked out of 5, the water... More

I was In town for a dog show at the Civic Center. Very convenient for the show and dining. The first suite we were in was NOISY! Room 319. It was on the road and RR Track side. There is a train every 2 hours or so all night long! The room was clean as far as everything but cob... More

Place is in desperate need of a face lift. The 1st room we were given was filthy! The sheets had not been changed & there were nail clippings on the floor. The ONLY saving grace was the desk clerk, Donald. He is a gem and tried his very best to fix our accomodations. This is not the Residence Inn we... More

Working in Monroe and have been staying here since February. Hotel and rooms are clean and I have no complaints. Pecanland Mall and a variety of good eating places are literally within a minutes drive. All of the staff are friendly and helpful but I will call 3 of them out in particular as ambassadors for this hotel. Allyson, Bobbi... More

Based on like chain hotel. Very disappointing Residence Inn...usually these are pretty nice places to stay. However, the carpet in the 'living area' of the suite around the kitchen area was pulled, ripping and really dirty. The bed was really uncomfortable. And, it was really noisy all night.

I’ve been coming to Monroe to work at the airport a couple of times a year for the last few years. The first time I stayed at a nearby Hampton Inn…it was OK…until I discovered there were Marriott’s closer to the airport and next to the areas only indoor shopping Mall. They had a Courtyard and Residence Inn within a... More

I happened to stumble across this hotel by chance and wow am I grateful I did. Every staff member is amazing! They seem to all learn your name over night and remember your preferences! The rates are fair. The hotel is clean! They serve a free full breakfast 7 days a week and a free dinner Monday Tuesday and Wednesday.... More

We stayed from April 27-30, 2012, its our second stay. We've experienced an excellent stay. Despite others comments this hotel was very clean, the staff is very profession, the rooms were immaculate, and there's no dust any where (believed me I checked). People tell me I have borderline OCD. The furniture and floors were well manicured. As far as cleanliness... More