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All 16 Monroe hotels

Courtyard by Marriott Monroe Airport

3.0 of 5 Hotel   |   4915 Pecanland Mall Drive, Monroe, LA 71203
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Courtyard by Marriott Monroe Airport
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60%
Ranked #6 of 16 hotels in Monroe
A recent review
3 of 5 stars reviewed 1 week ago
Goofy24
  • Reviews (76)
  • Photos (29)
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76 people have reviewed this hotel

Traveler rating
    19
    27
    17
    11
    2
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12
11
6
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
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English first
Texas City, Texas
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We were definitely not impressed at all with this hotel. We have stayed at a lot of Courtyard Marriott's before, and this one was by far the worst! We weren't sure if they just had our carpet cleaned, but our carpet was wet upon our arrival, and the room smelled kind of weird. Near the tub by the door jam... More

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

As others have stated. This property is in desperate need of a remodel. The a/c's are outdated, mini refrigerators making noises, carpets stained and bathrooms getting nastier. I have stayed here numerous times in the past year and it's not getting better. Staff is friendly, but it doesn't make up for a poor quality room. The beds are usually comfortable... More

Was this review helpful? Yes 1
New York
Top Contributor
187 reviews 187 reviews
61 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed June 2, 2014 via mobile

The staff was full of life and very kind. Next to the townplace suites and the residence inn. All managed by the same company. The air conditioner in the hotel was noisy. They serve Starbucks. Hotel lobby is relatively new. Bathrooms need a little help. Plenty off place to eat nearby.

Was this review helpful? Yes 2
Renee T, Front Office Manager at Courtyard by Marriott Monroe Airport, responded to this review

Thank you for taking the time to review our property. We at Courtyard Monroe strive on a daily basis to make improvements so that when our guest leave, they will always want to come back. We are excited about the changes that are taking place at Courtyard Monroe. We always want our guests to share their experiences with us because... More

Haslet, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 19, 2014

Hot water, clean sheets, breakfast sandwich was good. AC was so so! the case of the ac was ajar in room 205# and i had to play with the switch to keep it cool.I got to hang out with family in the lobby and everyone was kind

Was this review helpful? Yes
Renee T, Front Office Manager at Courtyard by Marriott Monroe Airport, responded to this review

Mr. Haslett: Thank you for taking the time to review our property. We at Courtyard strive on a daily basis to make improvements and it's reviews from our guests that inspire us to do everything possible to insure that our guest have a relaxing and enjoyable stay at our property. Always feel free to contact us at any time if... More

Wilmot, Arkansas, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 3, 2014

Come and visit this hotel for your business needs and sports activities! They are family friendly and love the locals too. The bar is so good for all your wants and wishes and the rooms are wonderful and clean. This is a special city with so many good restaurants and activities for families. Enjoy every minute of yur stay here!,,

Was this review helpful? Yes 1
Renee T, Front Office Manager at Courtyard by Marriott Monroe Airport, responded to this review

Thank you very much for this wonderful review. It is Courtyard Monroe's goal each and every day to ensure that our guests have a pleasant and enjoyable stay. We look forward to seeing you again. More

Top Contributor
89 reviews 89 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 21, 2014

Hard to believe after 170 nights last year ~ most of which were in Marriott, this stay was disappointing. My first complaint, and yes I'm going to sound like a snob (or a baby), as a platinum member I always request and usually get the top floor....nope, 2nd floor. Ok I could deal with it until the person about seemed... More

Was this review helpful? Yes 1
Renee T, Front Office Manager at Courtyard by Marriott Monroe Airport, responded to this review

Thank you for taking the time to respond to our guest survey. We value our guests response because it helps us to make changes where needed to ensure that each and every guest that enters Courtyard Monroe leaves with a pleasant and enjoyable stay. I sincerely hope that when you are back in Monroe, LA that you will stay with... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 20, 2014 via mobile

Stayed for 3 nights. With a discount since a family member works for Marriott in another state. They changed staff since the last time I stayed here. And its going to shambles. Carpets stained like crazy. The nightstand drawer kept opening because the base is tilted. Shower curtain rod was falling down. And to top it off, I Came in... More

Was this review helpful? Yes 2
Renee T, Front Office Manager at Courtyard by Marriott Monroe Airport, responded to this review

Thank you for your review. We, like every other hotel have problems from time to time, but we at Courtyard Monroe strives on a daily basis to make improvements for the better of our guests and for the hotel as a whole. I am sincerely sorry that you were unhappy during your stay with us and I hope that you... More

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 18, 2014 via mobile

The staff was very friendly and I enjoyed my stay. The first morning I went to make coffee in the room. No cups. I open the refrigerator and noticed a slice of pizza and a to go box. I also noticed trash behind dresser (coffee pod, shampoo bottle, etc). I advised the front desk as I was leaving for work... More

Was this review helpful? Yes 2
Renee T, Front Office Manager at Courtyard by Marriott Monroe Airport, responded to this review

Thank you for taking time out to do a review of our property. I am so sorry for these issues and I assure you, they have been dealt with and improvements are being made on a daily basis. I sincerely hope that you will give us at Courtyard Monroe another chance in the future to show you that we are... More

Senior Contributor
25 reviews 25 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 8, 2014

We were in town to visit family and attend a funeral. We were here for two nights and were well taken care of. The bathroom could use some updating and the lighting was terrible. It was a tad noisy but we've had worse in other places. The food is tasty but is over priced. Pool and workout facility was nice... More

Was this review helpful? Yes
Renee T, Front Office Manager at Courtyard by Marriott Monroe Airport, responded to this review

Thank you for taking the time to review our property. It is from guests like yourself that we at Courtyard Monroe strive to make improvements to ensure that our guests have a pleasant and enjoyable stay. I am sincerely sorry for any inconveniences you encountered especially during a difficult time as a funeral. I sincerely hope that when you visit... More

Ft Worth, Tx
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 14, 2014

Picked this Courtyard because it was convenient to I-20. The Bistro was open, after all it was the last Saturday night of 2013. However, they were out of a lot of stuff from Margarita drink mix to a number of the food items on the menu. The worst part of the visit was about 2AM when a nearby place closed... More

Was this review helpful? Yes
Renee T, Front Office Manager at Courtyard by Marriott Monroe Airport, responded to this review

Thank you for taking the time to review property. We at Courtyard Monroe Airport strive daily to provide our guests with a pleasant and comfortable stay and it's from our guests imput that helps us to serve them better. More

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Additional Information about Courtyard by Marriott Monroe Airport

Address: 4915 Pecanland Mall Drive, Monroe, LA 71203
Phone Number:
Location: United States > Louisiana > Monroe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Monroe Airport 3*
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Also Known As:
Courtyard By Marriott Monroe Airport Hotel Monroe
Courtyard Monroe
Monroe Marriott
Monroe Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
90

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