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Courtyard New Orleans Metairie

3.0 of 5 2 Galleria Blvd., Metairie, LA 70001
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Courtyard New Orleans Metairie
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Courtyard New Orleans Metairie
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Courtyard New Orleans Metairie
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107 reviews from our community

Traveler rating
    36
    42
    18
    9
    2
See reviews for
30
19
7
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard New Orleans Metairie
See the most recent reviews
Palm Harbor, Florida
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 7, 2014

We were passing through New Orleans and didn't want to spend the high French Quarter/Downtown rates or deal with the activity of the city at night. We stayed here which is a perfect location if you are looking for something close to the city and the airport but not directly in the city. The hotel seems to have been renovated... More

Was this review helpful? Yes 1
RaeesHarrisMarriott, Manager at Courtyard New Orleans Metairie, responded to this review

We really enjoyed reading your thoughts and cannot thank you enough for sharing such a pleasant and detailed review. We are graciously happy to hear about our guest's great experiences and hear about areas that we can improve in. Most of our guests love the fact that we have free parking and not too far from the French Quarter. We... More

Top Contributor
58 reviews 58 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 4, 2014

I stayed here for work for almost two entire weeks. The staff was pretty friendly; however, they seemed to be either short staffed in their cleaning department - or they were all new. In the two weeks that I was there approximately 4 days my room was never cleaned. I'm really not too fussy. I just really want clean towels... More

Was this review helpful? Yes 1
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for your review! It was a pleasure having you stay with us and we appreciate you letting us know our housekeeping service opportunities. Your comments will absolutely be brought to the appropriate departments so this will not be an issue in the future. Thank you for choosing to stay with us and we look forward to winning you... More

angela24c
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 30, 2014

The hotel is in a good location, a short distance from the interstate but yet a bit secluded so there is minimal noise. The check-in process was fast. The lobby looks newly renovated with a lounge area and a little cafe/store that serves Starbucks coffee. The hallways and room, in general, were clean. The bed was comfortable and they have... More

Was this review helpful? Yes
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to give your feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our entire team. At the Courtyard we take guests feedback very seriously and use it as a way to grow and serve our guest better and also as encouragement to... More

Maurice, Louisiana, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 13, 2014

This location was very convenient. We had to go to the children's hospital everyday. The interstate was easy on and easy off. The staff was very helpful and the room was very nice. The hotel was clean inside and out. I had to use the laundry and they even had free soap. We will use this hotel again.

Was this review helpful? Yes
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for positive review! We are elated that our location was easy for your daily travel, and that we were a welcoming, clean and comfortable hotel for you and your family to come home to. We look forward to hosting you again on your next visit. More

Perkasie, Pennsylvania
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 12, 2014

Stayed at the Metairie Courtyard last week for business. Hotel is nicely updated, rooms are very clean and staff was friendly. What I liked most at this courtyard was that I was given a free breakfast for my Marriott Rewards Platinum status. If you're a Marriott Rewards member you know that Courtyards stopped offering free breakfast and coffee and if... More

Was this review helpful? Yes
RaeesHarrisMarriott, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for your review, it is only with guest feedback that we’re able to provide superior guest service and improve. We are so humbled that we succeeded in making your stay with us pleasant and that you decided to give our brand another chance. We are pleased to hear that you will be returning to stay with us again... More

London
Top Contributor
135 reviews 135 reviews
19 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed June 30, 2014

My room was booked by a friend but he didn't "negotiate' in advance, it was also just for one night. My rate was excluding breakfast and not particular cheap for a Hotel like this. Better to book it via a Booking.com or similar internet seller for a better deal. The room was spacious and clean.

Was this review helpful? Yes
RaeesHarrisMarriott, Manager at Courtyard New Orleans Metairie, responded to this review

I was happy to read about your recent experience here at Courtyard New Orleans Metairie. As your delight and satisfaction is our constant mission, it was our pleasure to have you spend your stay in New Orleans with us and we hope that your visit was memorable. I kindly thank you for your thoughtful recognition of our property and we... More

Edinburg, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 23, 2014

This is a quiet location. It is convenient to the airport, as well as downtown New Orleans. There is a friendly and helpful staff. Rooms are extremely comfortable and clean. The pool and outside sitting area was clean and relaxing. The coffee shop in the lobby was nice. This hotel is exactly what you would expect from the Marriott brand.... More

Was this review helpful? Yes
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for your kind words regarding your recent stay! Our central location makes us ideal for business travelers who want the convenience of the suburbs with easy access to the French Quarter for a little fun as well. We are so glad you were able to enjoy the outdoor courtyard, as well as take advantage of the... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 9, 2014

This hotel was fantastic , the rooms a clean and quiet . The beds gave my wife and I the best sleep ever !!!!!!! After a long weekend with family and friends this hotel was a welcome sight. The staff is super friendly and helpful , free parking and blackout curtains are the best thing ever. We have rooms booked... More

Was this review helpful? Yes
RaeesHarrisMarriott, Manager at Courtyard New Orleans Metairie, responded to this review

Thanks for taking the time and sharing your wonderful feedback from your recent stay. We are happy and delighted that you enjoyed your stay with us. Our staff takes pride in what they do and ensure every guest feels like their home and welcome. Our new mattresses that have been put in every room since our full room renovation have... More

Nashville, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 5, 2014

Stayed here Memorial Day weekend for an AAU basketball tournament. The hotel is very clean and located in what seems to be a decent area. The hotel staff were very accommodating and handled the large crowd very well. The hotel is conveniently located to nice shopping and dining areas and it's only about 10 minutes from the French Quarter. There... More

Was this review helpful? Yes
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for posting this review and sharing your feedback on what appears to have been a mixed experience. It was certainly a busy weekend with the AAU Basketball Tournament and we really enjoyed having you and your team stay with us. Please accept our sincere apology for the unfortunate aspect of your stay. Although, this was an extremely rare... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

The staff @ this location is the best!!!!!!! From Liz @ the front desk, who also jumped in & was doing the kitchen area the next day, to the Raees (spelling), the manager who graciously provided us with a complimentary service due to noise issues in the room next door to us. This location is close enough to New Orleans... More

Was this review helpful? Yes 1
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for your positive review! We truly appreciate your compliments of our staff; both Liz and Raees are great assets to our team, and we are lucky to have them! We agree that our location is in a prime spot for enjoying both the hustle and bustle of the French Quarter and the peacefulness of the suburbs.... More

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Additional Information about Courtyard New Orleans Metairie

Address: 2 Galleria Blvd., Metairie, LA 70001
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard New Orleans Metairie 3*
Number of rooms: 153
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Also Known As:
Courtyard New Orleans Metairie Hotel Metairie
Courtyard Metairie
Metairie Courtyard
Metairie Marriott

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