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All 21 Metairie hotels

Courtyard New Orleans Metairie

3.0 of 5 Hotel   |   2 Galleria Blvd., Metairie, LA 70001
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Ranked #5 of 21 hotels in Metairie
A recent review
5 of 5 stars reviewed 1 week ago
Sandys49 Baton Rouge, Louisiana
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100 people have reviewed this hotel

Traveler rating
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Baton Rouge, Louisiana
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The Courtyard Marriott was our choice of hotels to stay at during our visit to New Orleans. It was convenient for our stay at Ochsner's Hospital in Metairie only 5 minutes away. Very close to great eating places and shopping. The hotel was very clean and the staff were helpful and friendly. We will stay there again.

Was this review helpful? Yes
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for your wonderful review. We are definitely a great location for guests needing to go back and forth the Ochsner Hospital and we love our awesome dining options within walking distance of our hotel! I am so happy our staff delivered memorable customer service and provided a clean, safe place for you to stay. We look forward to... More

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place looks completely different then it does inside. Its mind blowing. :) The service is great and the young lady who made my lunch was really helpful letting me know areas I should see in the city and also which ones I should avoid.

Was this review helpful? Yes 1
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for the wonderful review of our staff and hotel. We strive everyday make our guests comfortable and welcome at their "Home Away From Home", and we love to make every guests stay memorable. We hope to see you again in the near future and thank you again for taking the time to let us know about... More

Mobile, Alabama, United States
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in Metairie for a funeral. We drove over without reservations,etc. I was scanning TripAdvisor and my husband was driving. Found this hotel at a great deal for 86.40 plus tax, fees, etc. Very clean and the employees were super nice. We weren't here long, just to sleep and get ready for the funeral. Still we were pleased with... More

Was this review helpful? Yes
RaeesHarrisMarriott, Manager at Courtyard New Orleans Metairie, responded to this review

We are so pleased that decided stay with us at the Courtyard New Orleans Metairie during your time of need and also that you thought all our team members were, "super nice". We try very hard to make sure each and every guest has the best experience possible! Thank you for taking the time and reviewing us on TripAdvisor and... More

Palm Harbor, Florida
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were passing through New Orleans and didn't want to spend the high French Quarter/Downtown rates or deal with the activity of the city at night. We stayed here which is a perfect location if you are looking for something close to the city and the airport but not directly in the city. The hotel seems to have been renovated... More

Was this review helpful? Yes 1
RaeesHarrisMarriott, Manager at Courtyard New Orleans Metairie, responded to this review

We really enjoyed reading your thoughts and cannot thank you enough for sharing such a pleasant and detailed review. We are graciously happy to hear about our guest's great experiences and hear about areas that we can improve in. Most of our guests love the fact that we have free parking and not too far from the French Quarter. We... More

Top Contributor
57 reviews 57 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for work for almost two entire weeks. The staff was pretty friendly; however, they seemed to be either short staffed in their cleaning department - or they were all new. In the two weeks that I was there approximately 4 days my room was never cleaned. I'm really not too fussy. I just really want clean towels... More

Was this review helpful? Yes
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for your review! It was a pleasure having you stay with us and we appreciate you letting us know our housekeeping service opportunities. Your comments will absolutely be brought to the appropriate departments so this will not be an issue in the future. Thank you for choosing to stay with us and we look forward to winning you... More

angela24c
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is in a good location, a short distance from the interstate but yet a bit secluded so there is minimal noise. The check-in process was fast. The lobby looks newly renovated with a lounge area and a little cafe/store that serves Starbucks coffee. The hallways and room, in general, were clean. The bed was comfortable and they have... More

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Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to give your feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our entire team. At the Courtyard we take guests feedback very seriously and use it as a way to grow and serve our guest better and also as encouragement to... More

Maurice, Louisiana, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2014

This location was very convenient. We had to go to the children's hospital everyday. The interstate was easy on and easy off. The staff was very helpful and the room was very nice. The hotel was clean inside and out. I had to use the laundry and they even had free soap. We will use this hotel again.

Was this review helpful? Yes
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for positive review! We are elated that our location was easy for your daily travel, and that we were a welcoming, clean and comfortable hotel for you and your family to come home to. We look forward to hosting you again on your next visit. More

Perkasie, Pennsylvania
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 12, 2014

Stayed at the Metairie Courtyard last week for business. Hotel is nicely updated, rooms are very clean and staff was friendly. What I liked most at this courtyard was that I was given a free breakfast for my Marriott Rewards Platinum status. If you're a Marriott Rewards member you know that Courtyards stopped offering free breakfast and coffee and if... More

Was this review helpful? Yes
RaeesHarrisMarriott, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for your review, it is only with guest feedback that we’re able to provide superior guest service and improve. We are so humbled that we succeeded in making your stay with us pleasant and that you decided to give our brand another chance. We are pleased to hear that you will be returning to stay with us again... More

London
Top Contributor
109 reviews 109 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 30, 2014

My room was booked by a friend but he didn't "negotiate' in advance, it was also just for one night. My rate was excluding breakfast and not particular cheap for a Hotel like this. Better to book it via a Booking.com or similar internet seller for a better deal. The room was spacious and clean.

Was this review helpful? Yes
RaeesHarrisMarriott, Manager at Courtyard New Orleans Metairie, responded to this review

I was happy to read about your recent experience here at Courtyard New Orleans Metairie. As your delight and satisfaction is our constant mission, it was our pleasure to have you spend your stay in New Orleans with us and we hope that your visit was memorable. I kindly thank you for your thoughtful recognition of our property and we... More

Edinburg, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 23, 2014

This is a quiet location. It is convenient to the airport, as well as downtown New Orleans. There is a friendly and helpful staff. Rooms are extremely comfortable and clean. The pool and outside sitting area was clean and relaxing. The coffee shop in the lobby was nice. This hotel is exactly what you would expect from the Marriott brand.... More

Was this review helpful? Yes
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for your kind words regarding your recent stay! Our central location makes us ideal for business travelers who want the convenience of the suburbs with easy access to the French Quarter for a little fun as well. We are so glad you were able to enjoy the outdoor courtyard, as well as take advantage of the... More

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Additional Information about Courtyard New Orleans Metairie

Address: 2 Galleria Blvd., Metairie, LA 70001
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard New Orleans Metairie 3*
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Also Known As:
Courtyard New Orleans Metairie Hotel Metairie
Courtyard Metairie
Metairie Courtyard
Metairie Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Metairie
Hotel Class
Number of rooms
153

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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