We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard New Orleans Metairie

3.0 of 5 2 Galleria Blvd., Metairie, LA 70001
Hotel website
Hotel deals
Hotel packages
Special Offer
$20 Daily Credit
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Courtyard New Orleans Metairie
Professional photos View all
Browse nearby
Courtyard New Orleans Metairie
Courtyard New Orleans Metairie
Courtyard New Orleans Metairie
Write a Review

110 reviews from our community

Traveler rating
    38
    42
    18
    10
    2
See reviews for
30
20
8
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (110)
  • Mar-May only
    (32)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (24)
All months
Columbus, Ohio
Top Contributor
67 reviews 67 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I will caveat this review by saying we had a free night to burn so it is difficult to be too upset over the poor service/accommodations. With that said, here are a few thoughts... We arrived around 12:30 on a Thursday and the person at the front desk was able to get us in early which was a nice surprise...... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to write a review about your recent stay at the Courtyard New Orleans Metairie. As we pride ourselves on delivering a memorable hotel experience during everyone's travels, which we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all of the issues you had with our... More 

Austin
Top Contributor
53 reviews 53 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is first class with a price that will surprise you. Mind you, it's not cheap but everything about this place is wonderful. The staff was most helpful at check-in and check-out. The location is great for Metairie ... lots of shopping and a Whole Foods nearby. The room was large, clean, and had everything I could wish for.... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know how we did during your last stay here in Metairie. Also thank you for mentioning that yes we do have STARBUCKS available 24 hours a day. So if you are that late night coffee drinker no worries our front desk can help. I am so delighted to hear... More 

Richmond, Virginia
Top Contributor
111 reviews 111 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After over a hundred nights in hotels this year, I find it hard to find reasons to make some stand out over others. First is of course is of course room quality. My room seems recently remodeled. Comfortable furniture and nice big flat screen. Next is the hospitality of the staff. The front desk clerk and bartender were very welcoming... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know about your previous stay with us while in the Metairie area. I am delighted to know that we were able to leave you with a lasting impression after leaving our hotel. It is our goal to keep people coming back by wowing them with our service and great... More 

1 review
5 of 5 stars Reviewed October 16, 2014

We arrived in New Orleans a few hours ahead of schedule. We went straight to the hotel to see when our room would be available. The man said that they have a room ready for us now. After driving down from St. Louis, we were tired. We were to happy that they had a room ready for us. Everyone was... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to write a review about our property and letting everyone know how your stay was while visiting the city. I am so happy that we were able to get you checked in early to the room after such a long trip. I hope that the next time you are down in the BIG EASY... More 

Dallas, Texas
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 5, 2014

Only stayed here one night but the room was nice and the staff were friendly. Check-in was slow because there was only one person working the front desk and a few of us in line. Didn't eat breakfast here but had a Starbucks coffee and it was good.

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking time out of your day to let us know how your stay was during your time in our beautiful city. I am happy to know that we could make your visit an enjoyable one and that you were able to utilize our onsite 24 hour Starbucks services. The bistro has been a great addition... More 

1 review
2 of 5 stars Reviewed October 1, 2014 via mobile

We called in front desk and let know reception know that we were coming late night. So when we arrived we were told they were full and we were relocated to a different hotel, ramada inn. Manager admitted they screwed up. We were so tired driving all day long from Texas that walked away. We told manager we will be... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Please accept our sincerest apologies for the experience you had to encounter upon arriving to the hotel. I can understand how frustrating it would be to verify reservations with the hotel and inform the front desk that you would not be arriving until late, just to get there and get told that you would not be able check in. Then... More 

Decatur, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 29, 2014

We are frugal travelers, BUT.... After attempting to stay at a "budget" hotel, we had to leave because the accommodations were very sub-standard. We made immediate reservations at Courtyard Marriott Metairie. It was absolutely wonderful, and we will never try to save a few (and we DO mean JUST a few) dollars again! The staff was terrific, the room and... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to write a review about the hotel. We are so glad that you had a great stay with us. I know that when I checked you guys in, it was already a relief just to be able to move hotels. I am glad that we were able to make your visit to... More 

Knoxville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

We enjoyed our stay at the Courtyard the night before our cruise. The rooms were clean and the staff were very helpful. We had a remote that was not working for our tv and because of this we were treated to a complimentary breakfast! (Just a note....We were certainly not upset about the remote not working and we did not... More 

Was this review helpful? Yes 1
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for the wonderful review! We’re so happy you enjoyed our delicious breakfast offerings and fresh brewed Starbucks coffee. We do have a great variety of restaurants nearby and have very easy access to the cruise port. We look forward to having you have with us when your travels bring you back to the New Orleans area... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 20, 2014

Upon arrival I thought "wow, one of the nicest courtyards I've been to!" I travel a ton for work and tend to frequent Marriotts. After two nights there this past week, my mind quickly changed. First off, I need to give credit where credit is due. Jamie, one of the front desk agents was wonderful. My room was accidentally charged... More 

Was this review helpful? Yes 1
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

On behalf of the entire team at the Courtyard by Marriott Metairie, I would like to apologize for your experience during your last stay. Thank you for taking the time out of your busy schedule to let us know about your previous stay. We strive to provide an enjoyable experience for all of our guests and do tremendously value your... More 

New York City, New York
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 3, 2014

I enjoyed my stay there - clean rooms, spacious, free parking and close to the airport. The sofa in the room is very comfy and i felt like sleeping there as much as it was comfy. I didnt use the pool but they have a pool.

Was this review helpful? Yes
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank your for your taking the time to let us know how much you enjoyed your stay with us! We are very happy to hear that you like our spacious and clean rooms and complementary parking . We hope that on your next visit to our hotel you have spare time to enjoy a quiet relaxing time in the pool... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Courtyard New Orleans Metairie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard New Orleans Metairie

Address: 2 Galleria Blvd., Metairie, LA 70001
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard New Orleans Metairie 3*
Number of rooms: 153
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Marriott, Priceline, Cheap Tickets, Hotels.com, Booking.com, TripOnline SA and Tingo so you can book your Courtyard New Orleans Metairie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard New Orleans Metairie Hotel Metairie
Courtyard Metairie
Metairie Courtyard
Metairie Marriott
Hotel Style:
#2 Family Hotel in Metairie

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay