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All 21 Metairie hotels

Courtyard New Orleans Metairie

3.0 of 5 Hotel   |   2 Galleria Blvd., Metairie, LA 70001
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Ranked #5 of 21 Hotels in Metairie
A recent review
5 of 5 stars reviewed 1 week ago
Anthony A Knoxville, Tennessee
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103 reviews from our community

Traveler rating
    34
    41
    18
    8
    2
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28
19
7
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago NEW

We enjoyed our stay at the Courtyard the night before our cruise. The rooms were clean and the staff were very helpful. We had a remote that was not working for our tv and because of this we were treated to a complimentary breakfast! (Just a note....We were certainly not upset about the remote not working and we did not... More

Was this review helpful? Yes
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for the wonderful review! We’re so happy you enjoyed our delicious breakfast offerings and fresh brewed Starbucks coffee. We do have a great variety of restaurants nearby and have very easy access to the cruise port. We look forward to having you have with us when your travels bring you back to the New Orleans area... More

1 review
1 of 5 stars Reviewed 1 week ago

Upon arrival I thought "wow, one of the nicest courtyards I've been to!" I travel a ton for work and tend to frequent Marriotts. After two nights there this past week, my mind quickly changed. First off, I need to give credit where credit is due. Jamie, one of the front desk agents was wonderful. My room was accidentally charged... More

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

On behalf of the entire team at the Courtyard by Marriott Metairie, I would like to apologize for your experience during your last stay. Thank you for taking the time out of your busy schedule to let us know about your previous stay. We strive to provide an enjoyable experience for all of our guests and do tremendously value your... More

New York City, New York
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay there - clean rooms, spacious, free parking and close to the airport. The sofa in the room is very comfy and i felt like sleeping there as much as it was comfy. I didnt use the pool but they have a pool.

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VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank your for your taking the time to let us know how much you enjoyed your stay with us! We are very happy to hear that you like our spacious and clean rooms and complementary parking . We hope that on your next visit to our hotel you have spare time to enjoy a quiet relaxing time in the pool... More

Baton Rouge, Louisiana
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 19, 2014

The Courtyard Marriott was our choice of hotels to stay at during our visit to New Orleans. It was convenient for our stay at Ochsner's Hospital in Metairie only 5 minutes away. Very close to great eating places and shopping. The hotel was very clean and the staff were helpful and friendly. We will stay there again.

Was this review helpful? Yes
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for your wonderful review. We are definitely a great location for guests needing to go back and forth the Ochsner Hospital and we love our awesome dining options within walking distance of our hotel! I am so happy our staff delivered memorable customer service and provided a clean, safe place for you to stay. We look forward to... More

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

This place looks completely different then it does inside. Its mind blowing. :) The service is great and the young lady who made my lunch was really helpful letting me know areas I should see in the city and also which ones I should avoid.

Was this review helpful? Yes 1
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for the wonderful review of our staff and hotel. We strive everyday make our guests comfortable and welcome at their "Home Away From Home", and we love to make every guests stay memorable. We hope to see you again in the near future and thank you again for taking the time to let us know about... More

Mobile, Alabama, United States
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 12, 2014

We were in Metairie for a funeral. We drove over without reservations,etc. I was scanning TripAdvisor and my husband was driving. Found this hotel at a great deal for 86.40 plus tax, fees, etc. Very clean and the employees were super nice. We weren't here long, just to sleep and get ready for the funeral. Still we were pleased with... More

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RaeesHarrisMarriott, Manager at Courtyard New Orleans Metairie, responded to this review

We are so pleased that decided stay with us at the Courtyard New Orleans Metairie during your time of need and also that you thought all our team members were, "super nice". We try very hard to make sure each and every guest has the best experience possible! Thank you for taking the time and reviewing us on TripAdvisor and... More

Palm Harbor, Florida
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 7, 2014

We were passing through New Orleans and didn't want to spend the high French Quarter/Downtown rates or deal with the activity of the city at night. We stayed here which is a perfect location if you are looking for something close to the city and the airport but not directly in the city. The hotel seems to have been renovated... More

Was this review helpful? Yes 1
RaeesHarrisMarriott, Manager at Courtyard New Orleans Metairie, responded to this review

We really enjoyed reading your thoughts and cannot thank you enough for sharing such a pleasant and detailed review. We are graciously happy to hear about our guest's great experiences and hear about areas that we can improve in. Most of our guests love the fact that we have free parking and not too far from the French Quarter. We... More

Top Contributor
57 reviews 57 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 4, 2014

I stayed here for work for almost two entire weeks. The staff was pretty friendly; however, they seemed to be either short staffed in their cleaning department - or they were all new. In the two weeks that I was there approximately 4 days my room was never cleaned. I'm really not too fussy. I just really want clean towels... More

Was this review helpful? Yes 1
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for your review! It was a pleasure having you stay with us and we appreciate you letting us know our housekeeping service opportunities. Your comments will absolutely be brought to the appropriate departments so this will not be an issue in the future. Thank you for choosing to stay with us and we look forward to winning you... More

angela24c
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 30, 2014

The hotel is in a good location, a short distance from the interstate but yet a bit secluded so there is minimal noise. The check-in process was fast. The lobby looks newly renovated with a lounge area and a little cafe/store that serves Starbucks coffee. The hallways and room, in general, were clean. The bed was comfortable and they have... More

Was this review helpful? Yes
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to give your feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our entire team. At the Courtyard we take guests feedback very seriously and use it as a way to grow and serve our guest better and also as encouragement to... More

Maurice, Louisiana, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 13, 2014

This location was very convenient. We had to go to the children's hospital everyday. The interstate was easy on and easy off. The staff was very helpful and the room was very nice. The hotel was clean inside and out. I had to use the laundry and they even had free soap. We will use this hotel again.

Was this review helpful? Yes
Michelle D, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for positive review! We are elated that our location was easy for your daily travel, and that we were a welcoming, clean and comfortable hotel for you and your family to come home to. We look forward to hosting you again on your next visit. More

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Additional Information about Courtyard New Orleans Metairie

Address: 2 Galleria Blvd., Metairie, LA 70001
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard New Orleans Metairie 3*
Number of rooms: 153
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Also Known As:
Courtyard New Orleans Metairie Hotel Metairie
Courtyard Metairie
Metairie Courtyard
Metairie Marriott

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