We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard New Orleans Metairie

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
2 Galleria Blvd., Metairie, LA 70001
Special Offer
Save 15% This Summer!
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Courtyard New Orleans Metairie
Professional photos View all
Browse nearby
Courtyard New Orleans Metairie
Courtyard New Orleans Metairie
Courtyard New Orleans Metairie
Write a Review

132 reviews from our community

Traveler rating
    53
    44
    22
    10
    3
See reviews for
37
22
9
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
  • All months
    (132)
  • Mar-May only
    (47)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (31)
All months
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were in town for basketball this past weekend & have stayed here several times before. I would like to thank the hotel manager Stephen for helping with my reservation! Special thanks to Cynthia & Chrystal @ the desk, & Roxanne (house keeping) for making our stay enjoyable! Extra special thanks to the Hefu & Duncan for always being helpful!!!... More 

Was this review helpful? Yes
Lafayette, Louisiana
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel while on a business trip. Staff were always friendly and helpful, from the front desk, to housekeeping, to restaurant staff and back again. I loved the fact that I was very close to my office (off Carrollton Avenue) never had to get on the freeway to get there! Some of the best things about this... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time out of your busy day to let us know how your most recent stay went. We completely agree that there is a need for a good cleaning on our hallway carpet. The light color of our hallway carpet tends to show everything. We have contracted a cleaning company to take care of that issue..... More 

Olathe, Kansas
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful friendly and efficient welcome by Cynthia Stubbs. She even offered to give me a graduation because I had forgotten to get one. The hotel had been renovated since my last visit and it is lovely. The physical plant and room were very nice. In recommend it highly.

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know about your experience while choosing to stay with us here at the Courtyard New Orleans Metairie. I am happy to hear the service you received during your stay exceeded your expectations. We strive to be the best as we know there are a lot of options for travelers in the... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

This hotel was "alright". Nothing special about it except for it's location. I requested a room on a higher floor with extra towels when I booked this hotel through the Marriott website. Liz checked me in and I don't think she smiled once during the check in process- not the friendly customer service I read about in other reviews. I... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard New Orleans Metairie with us. As the cleanliness of our hotel is a key priority, I am very sorry that your room fell short of your as well as our expectations. Please rest assured that your comments have been shared with the housekeeping team in an... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Mrs.Cynthia Stubbs was great from the time,I came thru the door with greeting me the helping me to my room.Im from Houston this is my first time here and ill be back you guys rock keep up the great service.

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know how your stay was when you traveled to town. I am happy to see that our service shined through from the time you stepped foot in the hotel until the time that you left. It is always our goal to have every guest leave with that same feeling. I hope... More 

Spring, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

Sincere, caring customer service at the front desk was beyond our expectations. Of course, our room was great and the location is perfect for us whenever we visit our hometown. on this trip, we needed a shuttle to the cruise terminal and it was easily arranged by the front desk staff. Thanks again.

Was this review helpful? Yes 1
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know how your stay went while you were visiting before your cruise. I hope that you had a great time on the ship and the weather cooperated while you were relaxing. I am happy to hear that we made your stay convenient and comfortable before you departed. I will make sure... More 

Houston
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 20, 2015

Stayed here two nights while attending an event at the convention center in New Orleans. I can't say enough positive things about the entire experience. From start to finish; extremely friendly and helpful staff at the front desk, friendly staff and decent hot food at the lobby Bistro, clean room stocked with sundries, awesome bed, friendly helpful housekeeping, speedy checkout,... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know how your stay went while you were visiting the city. I am so happy to hear that we were able to continue with the consistency that you have grown to love with Marriott. I will make sure to let our team know that they succeeded in making your stay the... More 

colorado
Top Contributor
154 reviews 154 reviews
51 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed April 19, 2015 via mobile

Rooms are very clean and we'll designed plenty of outlets great bed but the wireless is awful I stay in courtyards often and lately not one has good wireless this is a hotel for business people and they can't seem to understand the need and quality of wireless heh marriott wake the heck up

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know how your stay went while you were visiting the area. We are currently working to analyze our internet speed for our guests. We know that this is an age of technology and in order to be the best in the area we need to offer our guests the most effiicient... More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed April 7, 2015

What really made this stay exceptional was the over and beyond customer service of the front desk. It was me and my wife's first visit to New Orleans and they went over and beyond, over the moon by giving us clear directions to places we wanted to see and experience. We said we didn't want to do the touristy stuff,... More 

Was this review helpful? Yes
Olivia B, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know how much you enjoyed your stay with us! We pride ourselves on providing great customer service, and it definitely sounds like our front desk staff delivered nothing but the best for you! Our staff is our greatest asset. We look forward to hosting you and your wife again... More 

Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed April 5, 2015

Our famiy stayed here for a couple days before we got o a cruise ship out of NeW Orleans and the hotel and its staff were fantastic. Clean comfortable rooms. Amenities were what I expect from a Courtyard. Front desk, Chrystal went above and beyond with beautiful smile at every turn. Could no thank her enough for her souhern hospitality.

Was this review helpful? Yes
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to fill out such a wonderful review of our hotel! We strive all the time to make every stay memorable for all of our guests, and we are very excited to know we made yours a memorable one! We will make sure we let Chrystal know what a great job she did... More 

Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (6)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay