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Courtyard New Orleans Metairie

3.0 of 5 2 Galleria Blvd., Metairie, LA 70001
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Courtyard New Orleans Metairie
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Courtyard New Orleans Metairie
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115 reviews from our community

Traveler rating
    41
    43
    19
    10
    2
See reviews for
32
20
8
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • Mar-May only
    (32)
  • Jun-Aug only
    (33)
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    (21)
  • Dec-Feb only
    (29)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

I travel weekly and stayed at this location 2 weeks ago. Crystal helped me so much then, but I left a pair of diamond earrings on the night stand in a rush to catch my flight. I phoned the hotel 10 minutes after leaving and was told that the earrings were secure. I arrived last night and they looked but... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know about your last stay. I am so happy that we were able to find your earrings. I know how much of a relief it was when Chrystal was able to find them that morning. We truly appreciate the fact that you love our property enough to come back... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My visit was for 1 week. The staff was great, the room was very clean and the location was very convenient. I made use of the guest laundry and found that the on-site Bistro was very good and met my needs. I would stay again.

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for the wonderful review of our staff and hotel. We strive everyday make our guests comfortable and welcome at their "Home Away From Home", and we love to make every guests stay memorable. We hope to see you again in the near future and thank you again for taking the time to let us know about... More 

Tennessee
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived very late after a long day of driving from Orlando, FL. I was greeted at the front desk, with a friendly welcome by Chrystal. She checked us in quickly, and even went over all of our room requests we made in our online reservation prior to giving us our room. The room was spacious, clean, and very comfortable.... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know how your stay was during your travels to the area. I am so happy to hear that we did all that we could to make sure you will return when your travels bring you back. I can surely understand the frustration of having to wait to clean your... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is the second time staying at this hotel. My sister and I stayed here and we liked it. She didn't give 5 stars because of the annoying running toilet, and it took forever for anyone to come look at it, but she did rate it with 4 star. I think for the price this hotel is exceptional. However if... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know how your stay went and thank you again for coming back to see us while you were traveling to the area. I am so happy to hear that you enjoy our hotel and Bistro area. We pride ourselves on our service and the qaulity of product that we offer to... More 

Los Angeles, California
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 26, 2014

Stayed at this Courtyard in Metairie because I had business to attend to in that neighborhood. Should've stayed in New Orleans and taken a cab into Metairie, as there's not a whole lot to check out in this area. Though not the hotel's fault, I must mention that if you are travelling on foot, it was hard to walk around... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know how your stay was with us while you were visiting our lovely city on business. I apologize if there was an odor in our lobby during your stay, I am not sure what could have been the cause for it. It may have been some food that was warmed in... More 

Columbus, Ohio
Top Contributor
67 reviews 67 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed December 5, 2014

I will caveat this review by saying we had a free night to burn so it is difficult to be too upset over the poor service/accommodations. With that said, here are a few thoughts... We arrived around 12:30 on a Thursday and the person at the front desk was able to get us in early which was a nice surprise...... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to write a review about your recent stay at the Courtyard New Orleans Metairie. As we pride ourselves on delivering a memorable hotel experience during everyone's travels, which we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all of the issues you had with our... More 

Austin
Top Contributor
53 reviews 53 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 2, 2014

This hotel is first class with a price that will surprise you. Mind you, it's not cheap but everything about this place is wonderful. The staff was most helpful at check-in and check-out. The location is great for Metairie ... lots of shopping and a Whole Foods nearby. The room was large, clean, and had everything I could wish for.... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know how we did during your last stay here in Metairie. Also thank you for mentioning that yes we do have STARBUCKS available 24 hours a day. So if you are that late night coffee drinker no worries our front desk can help. I am so delighted to hear... More 

Richmond, Virginia
Top Contributor
114 reviews 114 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed December 1, 2014

After over a hundred nights in hotels this year, I find it hard to find reasons to make some stand out over others. First is of course is of course room quality. My room seems recently remodeled. Comfortable furniture and nice big flat screen. Next is the hospitality of the staff. The front desk clerk and bartender were very welcoming... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know about your previous stay with us while in the Metairie area. I am delighted to know that we were able to leave you with a lasting impression after leaving our hotel. It is our goal to keep people coming back by wowing them with our service and great... More 

1 review
5 of 5 stars Reviewed October 16, 2014

We arrived in New Orleans a few hours ahead of schedule. We went straight to the hotel to see when our room would be available. The man said that they have a room ready for us now. After driving down from St. Louis, we were tired. We were to happy that they had a room ready for us. Everyone was... More 

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to write a review about our property and letting everyone know how your stay was while visiting the city. I am so happy that we were able to get you checked in early to the room after such a long trip. I hope that the next time you are down in the BIG EASY... More 

Dallas, Texas
Contributor
18 reviews 18 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 5, 2014

Only stayed here one night but the room was nice and the staff were friendly. Check-in was slow because there was only one person working the front desk and a few of us in line. Didn't eat breakfast here but had a Starbucks coffee and it was good.

Was this review helpful? Yes
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking time out of your day to let us know how your stay was during your time in our beautiful city. I am happy to know that we could make your visit an enjoyable one and that you were able to utilize our onsite 24 hour Starbucks services. The bistro has been a great addition... More 

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Additional Information about Courtyard New Orleans Metairie

Address: 2 Galleria Blvd., Metairie, LA 70001
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard New Orleans Metairie 3*
Number of rooms: 153
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Also Known As:
Courtyard New Orleans Metairie Hotel Metairie
Courtyard Metairie
Metairie Courtyard
Metairie Marriott
Hotel Style:
#2 Family Hotel in Metairie
#4 Business Hotel in Metairie

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