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Holiday Inn Metairie New Orleans Airport

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2261 N. Causeway Blvd, Metairie, LA 70001
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Holiday Inn Metairie New Orleans Airport
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196 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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There are newer reviews for Holiday Inn Metairie New Orleans Airport
See the most recent reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 3, 2013

This hotel is older but definitely well kept. My family stayed at this hotel while I had surgery and was hospitalized at East Jefferson General Hospital. The staff gave us a medical discount, faxed papers to my doctor's office, and let us check out a day early because I had been discharged from the hospital before expected! Overall, it was... More 

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

Ashklay, Thank you for reviewing your recent with us at the Holiday Inn Metairie. While we regret you had to leave us a day early we are extremely happy it was due to your improved health. Thank you for mentioning the kindness of the staff , you've given us the best compliment we hope to receive, "Home away from Home".... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed September 2, 2013

Our Stay During My Wedding Weekend Was Divine. Great Group Rate, Clean Rooms And Friendly Staff. Two Thumbs Up. The Hotel is Located In A Great Area Close To Shopping, Restaurants And About 10 Mins From Downtown.

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

buttaluvrmsu, Thank you for your 5 dot review of your recent stay at the Holiday Inn Metairie. Congratulations are your nuptials, we wish a lifetime of happiness. Thank you for recognizing the cleanliness of the rooms and the friendliness of the staff. I will be happy to share your comment. We hope to see you again. -Correnne More 

Hammond, LA
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed August 25, 2013

Booked this room with a buddy of mine, had a fantasy football draft in Metairie and knew I would not want to drive home after. Location is a little strange, have to make a U-turn if not going correct way. Once you get there, check in was a breeze, lady at the counter was super nice, as I walked to... More 

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

David5131, Thank you for reviewing your recent stay with us at the Holiday Inn Metairie. Thank you for recognizing the staff and the comfort of the rooms, I will be happy to share your comment with the team. Hope that you will have the opportunity to stay with us again. -Correnne More 

Houston
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 7, 2013

We stayed in a family suite ($170) but the room was very old, fixtures were old and the service was very average. I would not stay here again. Customer service is mixed bag and depends on whom you talk to. However, this place is close to Airport and Lake Pontchantrain. It has a great restaurant also.

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

LathasLover, Thank you for recent review of the Holiday Inn Metairie. I am sorry to hear that you felt the level of Customer Service was hit or miss. We take pride that everyone receives 5 star Customer Service. I hope that you will give us another opportunity in the future. Safe Travels, Correnne More 

United States
Level Contributor
93 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 13, 2013

This one certainly lives up to its reviews here. I find the staff friendly and courteous. The room is nice sized but the shape might be a little strange. The bathroom is tiny. There are actually rooms with a great view of Downtown New Orleans (in the distance). The first impression of the room was not good. The smell of... More 

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

Want2GoHome, Thank you for reviewing your recent stay at the Holiday Inn Metairie. I am so happy to hear that your expectations were met. Thank you for the detailed comments, we can only get better with that knowledge. We all hope that you will visit with us again soon. - Correnne More 

Fort Sill, Oklahoma
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 12, 2013

I stay here every time that I visit my family in New Orleans and every time I drive to Texas since it is about half way from Georgia. Staff is very courteous and helpful. Rooms are clean, quite and comfortable. Convenient location; minutes from downtown and easy access to US 10. I will recommend this hotel to family and friends... More 

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

Remar17, Thank you for reviewing the Holiday Inn Metairie. You gave us the best compliment we hope to receive, "all the comforts of home". Our guests' comfort and happiness are our achievements. Thank you for recognizing our staff, I am happy to share your comments with them. Please come visit with us again soon, Correnne More 

Houston
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 12, 2013

We were driving back to Houston from Pensacola, Fl and stopped for a day in NOLA. We've stayed at this hotel before as we passed through, but it wasn't a Holiday Inn then. It was late when we arrived, and we didn't have a reservation, but they had availability and were able to accommodate us. The check in was relatively... More 

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

StaceyB, Thank you for visiting with us recently and taking time to review that stay. I am most happy to hear that you found our rooms to be a "Nice Surprise", unfortunately the service you received leaves me most unhappy. Our guests are our number one priorities, and customer service is usually remarkable! Thank you for bringing your experience to... More 

LaFayette, Georgia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 11, 2013

Hello, this past week my friends and I stayed at this hotel to attend Essence. This was a nice hotel it has a rest. and a outdoor pool. The parking lot,pool, elevator, and sitting area were all clean. The only things we didnt like were we requested a microwave and didnt get it initially but received it after going back... More 

Was this review helpful? Yes 1
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

K A, Thank you for your recent review of the Holiday Inn Metairie. We hope that you enjoyed Essence Fest and will come stay with us again when you enjoy the fest next year. A big thank you for recognizing our staff, especially Erica, and the cleanliness of the hotel and amenities. I look forward to sharing! -Correnne More 

Lafayette, Louisiana
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 3, 2013

I stayed there for one night for business. Having the restaurant on the property was a big plus as I was tired and in no mood to get back into my car. I got the grilled salmon topped with grilled shrimp. It was cooked perfect and I would get it again. For sides I had macaroni and cheese and green... More 

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

JeffL222, Thank you for taking the time to review your recent stay at the Holiday Inn Metairie. I am sorry to hear that your amenities were not our standard quantity, thank you fro bringing that to our attention. I am so happy to hear of your experience in the RoundHouse Bar & Grill. I am looking forward to sharing your... More 

Atlanta, Georgia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 2, 2013

This is my second stay at this hotel when I was in New Orleans. It is always accommodating for quick trips. The restaurant inside the hotel gives you a lot of food for your money. The room was a typical, clean, nice room. There is not a lot of furniture in the room; therefore, you have a lot of open... More 

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

FlyNurse365, Thank you for taking a moment to review your recent stay at the Holiday Inn Metairie. I am super excited to hear that you found our hotel, restaurant and staff accommodating. Thank you for also mentioning the proximity to Lakeside Mall and the attraction of downtown New Orleans. I hope that you visit with us again, Correnne More 

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