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Holiday Inn Metairie New Orleans Airport

3.0 of 5 2261 N. Causeway Blvd, Metairie, LA 70001
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Holiday Inn Metairie New Orleans Airport
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Holiday Inn Metairie New Orleans Airport
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170 reviews from our community

Traveler rating
    49
    66
    42
    8
    5
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40
36
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45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Metairie New Orleans Airport
See the most recent reviews
Astoria, New York
2 reviews
5 of 5 stars Reviewed April 3, 2013

This was one of the best Holiday Inns I have ever stayed at. It was not a new hotel but the staff made all the difference. But what we really liked the best was the restaurant, the food was really good and reasonably priced. It has easy access to the interstate and to the downtown area.

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear 657Mike657, Thank you for reviewing us as "one of the best Holiday Inns." I accept the Pat on the back for the staff and will pass it along! Thank you for recognizing our restaurant, I am happy to know that your family enjoyed the food and service. Please come back and visit with us again soon. -Correnne More 

Shreveport, Louisiana
Contributor
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 1, 2013

This hotel is in sad need of upkeep. The carpet is very stained and quite shabby. The bathroom grout is in need of a good scrubbing. When trying to use a kleenex from the bathroom, a whole wad came out - they had apparently been pushed back into the box. For the cost of around $200 with tax: you will... More 

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear mapaklenk, Thank you for reviewing the Holiday Inn Metairie. Our apologies for not meeting your expectations of comfort and convenience. Our rooms come standard with a mini-fridge, and two choices of pillows, soft & firm. If you like, please contact the hotel directly to discuss further. -Correnne More 

Atlanta, Georgia
Top Contributor
248 reviews 248 reviews
67 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed March 31, 2013

The hotel is a typical Holiday Inn but this one was a little fancier then normal, especially the lobby.The king bed was very nice and the rooms are a good size. The bathrooms are small and out dated with small sinks and a bath tub. The lighting in the bathrooms is adequate but not great. The best feature of the... More 

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear crapsguy, We are pleased as "rum punch" that you enjoyed the Holiday Inn Metairie and our RoundHouse Bar. Please come back and see us soon. -Correnne More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed March 23, 2013

Arrived on Friday night 3/22/13. Check in went good. Got to the room to find it smaller than usual with floors that made you keep your shoes on. After a shower, realized the ceiling In the bathroom had mold on it. The next morning we asked to have it cleaned and came back to find it had been wiped but... More 

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear BigBones74, Thank you for your recent review for the Holiday Inn Metairie. My apologies that we did meet meet your standards and that you did not have a comfortable stay. I will address the housekeeping issues with our staff, and my apologies again for the inconvenience . I hope you enjoyed your visit to Metairie. -Correnne More 

Medusa, New York
Top Contributor
77 reviews 77 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 23, 2013

When we checked in, Maya at the desk immediately fixed a booking problem I had encountered when booking on-line...she was great! The room wasn't ready, so we went to the bar and had a quick drink while we waited. The suite was great; nicely appointed living room, desk, kitchenette, big, comfy bed. Our only negative comment is that when we... More 

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear GregandDiane, Thank you for the recent review of the Holiday Inn Metairie. We are very pleased to hear that Maya gave you exceptional service and that you felt that your room was "great". My apologies that the restaurant did not earn the same review as the hotel, I will address the issues you had during your stay. We hope... More 

Crowley, Louisiana
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2013

Fast check in and check out. The room was very clean, had plenty of space, and the bed was really comfortable. There's nothing like clean fresh sheets, and this room had just that. I felt like I was sleeping at home. A/C worked perfectly. Lots of exterior lights, so I did feel safe walking to and for my car. Sometimes... More 

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Katie H, Thank you for your recent review of the Holiday Inn Metairie and for the 5 Star rating! The best compliment we can receive is that you felt at home. I will make sure to pass your compliments to our staff. We hope to you again soon! Correnne More 

Marietta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed March 15, 2013

You walk into a nicely done and remodeled lobby. The staff was courteous during check-in. Getting past the lobby everything else felt a little claustrophobic with small elevators and, what felt like, narrow hallways. In the morning they lined up the hallway leading up to the elevator with all the cleaning carts which made it even smaller. My room was... More 

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Mike D, Thank you for reviewing your stay at the Holiday Inn Metairie. Thank you for recognizing our suberb staff and the comfort of our beds & pillows. Please accept our apolgies for the size of your room, upon your next visit with us, please request an upgrade to one of the larger rooms. We have addressed your concerns... More 

Lafayette, Louisiana
Top Contributor
55 reviews 55 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 10, 2013

The staff is great! The rooms are nice, clean and quiet. Management and desk staff will bend over backwards to try to accommodate guests. Housekeeping is also very helpful and efficient. The A/C works great! The restaurant food is not great but ok for a hamburger and a beer. The restaurant service is great! The hotel location is good and... More 

Was this review helpful? Yes
HIMetairie, Executive Administrative Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review

Stella081, Thank you for reviewing your stay with us. We are so pleased that you found our staff to be helpful and the hotel to be accomodating on every level. We hope that you enjoyed your cruise and look forward to your next stay with us. More 

Top Contributor
62 reviews 62 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 23, 2013 via mobile

Stayed here 1 night pre-cruise. Wanted some place close to the airport due to late arriving flight with a free shuttle. Went to baggage claim, got bags and called hotel. Then across to the Transportation Center. Transportation Center is in the parking garage and that is were all hotels pick up. Shuttle arrived about 20 mins later. Ride to hotel... More 

Was this review helpful? Yes
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear remarcm, Thank you so much for taking the time to fill out a review about your stay at our hotel. We really appreciate it when our guests let us know how we are doing. It appears that we really exceeded your expectations and I am so happy. We work hard everyday to try and take care of all our... More 

Orlando, Florida
Contributor
20 reviews 20 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 10, 2013

Enjoyed our stay. The staff are so cordial especially Daryelle and Kenyetta in the restaurant and Kimberly at the bar. Great experience. Room was clean and nice although bathroom could use an upgrade. Even regrouting the shower and refinishing the tub would be recommended. Still a great value. Thanks for the experience.

Was this review helpful? Yes
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear FAP12, Thank you so much for the wonderful comments about your recent stay with us. I will make sure to share it with our staff members, especially Daryelle, Kenyetta in the restaurant and Kimberly at the bar. I will also get with my maintenance staff to ensure we address the grout issue. Again thank you for letting us know... More 

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Additional Information about Holiday Inn Metairie New Orleans Airport

Address: 2261 N. Causeway Blvd, Metairie, LA 70001
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Metairie New Orleans Airport 3*
Number of rooms: 205
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Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie

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