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Holiday Inn Metairie New Orleans Airport

3.0 of 5
2261 N. Causeway Blvd, Metairie, LA 70001
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Holiday Inn Metairie New Orleans Airport
Ranked #3 of 21 hotels in Metairie
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94 reviews from our community

    Trip type
Traveler rating
    31
    34
    21
    5
    3
Date Rating
South Jersey
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 2, 2011

We held our family reunion at this hotel last week. The hotel is spacious, the staff was friendly and helpful. We stayed in one of the suites which was well appointed and comfortable. The ballroom was sufficient for our needs however we were disappointed by the lack of selection in tablecloths (Laundry issue) . The food was good at our... More

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North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 1, 2011 via mobile

Our track team is visiting this week for the AAU Jr. Olympics. The reviews, rate, and proximity to the airport and venue were fairly good, so our expectations were high. The staff is friendly and helpful. My only complaint is that several rooms have the worst mildew smell and the bathrooms could stand to be updated and they need more... More

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San Francisco, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 5, 2011

The short of it...booked suite, changed dates due to travel plans changed, received email confirmation of change, hotel did not recognize changed, charged me for original booking dates, did not stay at this hotel because they gave my room away. Contacted Guest Relations, after 50 MINUTES on hold, was told the hotel would return my money and help me find... More

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rengel0861, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
July 8, 2011

I am so sorry that my staff made you feel like they didn't care about your needs. I want to assure you that I have a addressed this issue with my entire staff to make them better understand that we are here for our guests and that we will do whatever it takes to assist and meet their needs. As... More

knoxville, TN
Top Contributor
70 reviews 70 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 4, 2011

We stayed here the night before our cruise. We were a little worried when we saw the outside as it is dated but the inside has been updated. You could tell the hotel was older however because of peeling paper and the tile grout but no biggie. Check in took forever because we had requested 3 rooms next to each... More

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New York City, New York
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 12, 2011

This should have been a 4/5 star review but..... THE GOOD: My boyfriend and I stayed at the holiday Inn metairie from May 7-10th. We settled on this hotel after reading the great reviews it received on tripadvisor. First warning, this hotel is about a 15-20min drive from the french quarters/downtown new orleans area. We rented a car for our... More

Was this review helpful? Yes 1
Los Altos, California
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 6, 2011

Excellent Value on this hotel. I've stayed at many hotels in this area, and this one is convenient to both downtown and the airport. Very comfortable and clean rooms- and the high rise makes it quite quiet. I moved from a different hotel and this was the best night's sleep I've had in a while. Good restaurant on site and... More

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rengel0861, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
May 9, 2011

Thank you so much for staying with us and giving us such great compliments. We really appreciate it when our guests notice how hard we work to ensure our guests have a wonderful stay. I hope that you have a wonderful day and we hope that we can accomodate you again in the very near future. More

Daytona Beach, Florida
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 28, 2011

We stayed at the Holiday Inn Metaire for a motorcycle conference. parking was little tight, but we managed. The rooms were comfortable and quiet. The hotel is located about 20 minutes from downtown, so if you want easy access to Bourbon Street, you would have to stay closer, and at a more expensive hotel. The hotel planned poorly for breakfast... More

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rengel0861, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
May 9, 2011

Thank you so much for taking the time to write a review about our property. I am so glad that we were able to accomodate you with a quite and comfortable room, but I was very disappointed that our restaurant did not live up to your expectations. I have addressed your concerns with my restaurant staff and stressed to them... More

Gloucester City, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 23, 2011

I have not stayed at a Holiday Inn in 30 years, but due to the ratings here at Trip Advisor, I decided to give this one a try - and I was not disappointed. We got a suite and it was the largest room I've ever had. The staff was all friendly and helpful. Everything seemed new and well maintained.... More

Was this review helpful? Yes 1
Columbus, Ohio
Top Contributor
95 reviews 95 reviews
66 hotel reviews
Reviews in 60 cities Reviews in 60 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 14, 2011

I stayed here because the hotel was selected by others for a two-day business meeting. While close to the airpoert, the drive to the hotel and the surrounding areas was a nightmare. Heavy traffic and seemingly endless traffic lights are the norm around this area of "Nawlins". The hotel itself was fine, with a recent total renovation, everything was new,... More

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DE
1 review
4 of 5 stars Reviewed March 17, 2011

We have stayed in a number of hotels in the area and never would have considered staying at this hotel when it was a Days Inn. The name, reviews, pictures and the price led us to give this renovated hotel a chance. We stayed for 6 nights. The hotel looks great, clean rooms, comfortable beds, nice restaurant/bar and a fantastic... More

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Cbyland, Social Media Consultant at Holiday Inn Metairie New Orleans Airport, responded to this review
April 4, 2011

Thank you for the wonderful review. We hope that when you return to the city, you choose to stay at Holiday Inn Metairie again. We pride ourselves on guest service, and love when it is noticed and appreciated. More

 
 
 
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Additional Information about Holiday Inn Metairie New Orleans Airport

Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Holiday Inn Metairie New Orleans Airport Hotel
Holiday Inn Metairie
Address: 2261 N. Causeway Blvd, Metairie, LA 70001
Phone Number:
Region: United States > Louisiana > Metairie
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Metairie
#4 Family Hotels in Metairie
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 
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