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Holiday Inn Metairie New Orleans Airport

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2261 N. Causeway Blvd, Metairie, LA 70001
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Holiday Inn Metairie New Orleans Airport
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200 Reviews from our TripAdvisor Community

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Traveler rating
    59
    78
    49
    9
    5
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47
39
14
57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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There are newer reviews for Holiday Inn Metairie New Orleans Airport
See the most recent reviews
Garland, Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 25, 2012

If your looking to stay near New Orleans but don't want to pay the higher prices of the French Quarter, this is a great little hotel. Staff was friendly, rooms were clean and nice, and the price was good. The restaurant/bar on site had good food and reasonably priced. Cabs run about $23 to the Quarter so this can raise... More 

Was this review helpful? Yes
Cleveland, Ohio
1 review
3 of 5 stars Reviewed June 13, 2012

I would like to commend Mya on giving "GOOD" customer service. When me and my roommate got to our room, there was only one bed and we were expecting double beds in the room. After we went to the desk, Mya immediately said, she can fix the problem. She did not hesitate in solving the problem. I was truly impressive... More 

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Where the Plane Lands
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 5, 2012

When we first walked into our room, we noticed how small it was.... almost uncomfortably so. Upon placing our shirts on the rack in the closet, we heard a *thud* and the rack had come out of the wall. We went back downstairs to the front desk and politely requested to be moved to a new room. The manager was... More 

Was this review helpful? Yes 1
Wausau
Level Contributor
184 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
1 of 5 stars Reviewed June 3, 2012

They are rentivating this place but they may have to change out some staff too. I stay at dozen of Holday Inn hotels but this place takes the award for poor sevice beyond all. After a long wait to check in I was then give a key to an occupied room. Nothing is worse than that as this is unexcusable.... More 

Was this review helpful? Yes
Management response:

Dear QCWilly, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel staff may have caused. We will follow up with the staff to ensure that similar incidents won't happen again. We appreciate your feedback as this is our best resource... More 

Lindale, Texas
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 18, 2012

This hotel has always had great staff, good food, and nicely functional rooms with lots of clean and comfortable bedding. I visit the area two or three times a year for business and never once hesitate to book at this hotel because I know that I will be taken good care of by the hotel staff. It is nothing fancy... More 

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Bedford, Texas
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 10, 2012

Older property updated(2009) and rebranded as Holiday Inn. Front desk helpful. Our room 407 was large with usual amenities (flat screen, frig, comfortable bed, etc.) Price was high due to Jazzfest.. We a lot of time in Metariie and always rent a car, so no big deal getting to the Quarter. Would stay here again.

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Minneapolis, Minnesota
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 9, 2012

I was in town for Jazzfest and didn't have a car. Luckily I had United Taxi number in my phone or it would have been impossible to get a cab. The hotel is okay, nothing special. It was clean and quiet. The bathroom was super small. The door almost hit the toliet when you opened it. The rest of the... More 

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Magnolia
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 9, 2012

Upon arrival, I was informed that I had been upgraded to a suite. Yes, that is an automatic win but I was not sure what to expect still. It was GREAT! From the service up front (Ann was very sweet and attentive) to the room itself, which was huge and the decor was beautiful. Comfy bed, comfy pillows. Great pool... More 

Was this review helpful? Yes 1
Atlanta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 3, 2012

We won a trip to NO for the college basketball final four. The company set us up in this hotel. The staff was friendly enough. Getting a cab was an adventure and we averaged a 30 minute wait. The furniture in the room look new. You could tell the room themselves were a bit older and the bathroom was run... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear zekethedog, Thank you for your stay and leaving us feedback. We are glad you liked the room accommodations as well as our friendly staff. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry you were not fully satisfied with your stay. We hope that you give us a chance in... More 

Battle Creek, Michigan
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed April 30, 2012

Besides a comfortable bed and plenty of hot water, I really don't have much good to say about this hotel. Our 3 night stay in this dirty hotel was $574 before tax. I would not recommend this hotel to anyone. I booked the room through Booking.com. It was a king room with sitting area, small refrigerator and breakfast included. When... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear kasbc, Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for... More 

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