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All 21 Metairie hotels

Holiday Inn Metairie New Orleans Airport

3.0 of 5 Hotel   |   2261 N. Causeway Blvd, Metairie, LA 70001
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65%
Ranked #7 of 21 hotels in Metairie
A recent review
4 of 5 stars Reviewed March 2, 2014
coolguy350
  • Reviews (141)
  • Photos (52)
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141 people have reviewed this hotel

Traveler rating
    42
    50
    35
    8
    6
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32
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39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
There are newer reviews for Holiday Inn Metairie New Orleans Airport
See the most recent reviews
2 reviews
4 of 5 stars Reviewed March 2, 2014

I like the fact it was a surprisingly good hotel with clean rooms as well as a very helpful staff. It was close to everything as well. The only negative for the hotel was parking which was very difficult depending on the time of day.

Was this review helpful? Yes
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear coolguy350, Happy Mardi Gras! Thank you for staying with us and for letting us know how we are doing. I am so sorry for the parking situation, but hope that it did not defer from you having a good time. Again, thank you for being our guest and we hope to see you agiain next year. More

St. Albert, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 11, 2014

Our family of five stayed one night in a double suite (two queen beds and a pullout couch in a separate room) pre-cruise. It is often difficult to find a hotel with one room that accommodates five people. The room was clean, large, small kitchenette... more than adequate! The hotel is an older building, but has been nicely upgraded. We... More

Was this review helpful? Yes
HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

capttap, Thank you for reviewing you stay with us at the Holiday Inn Metairie. Your review is so thorough and will defietly help guests make the decision to utilize our Crusie Service. THANK YOU for recognizing Maya; she is very appreciative to you. Please visit with us again. -Rick Engel, General Manager More

Boulder, Colorado
Top Contributor
59 reviews 59 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 10, 2014

I'm writing this review with mixed feelings. Possibly mold in the hotel--maybe (probably mildew), but was I imagining it from reading other's reviews previously? The bed was comfy. The gym was okay until they came and told me to stop jumping around. If that is a good location, then i guess it depends on what you are needing to be... More

Was this review helpful? Yes 1
HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

AJfromCO, Thank you for reviewing your stay with us at Holiday Inn Metairie. "Ok but not Great" just isn't ok with us, we strive to give every guest the perfect experience. I hope that you will visit with us again in the future, and let us earn your loyalty. If I can be of further assistance, please call at 504-373-5946.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2014

My mom had surgery at Tulane and this was our "home away from home". Our second time to stay here related to medical appointments, testing. Staff is INCREDIBLE, facilities are older but maintained. We will NEVER stay anywhere else when in NOLA when it comes to Medical visits. We stay in a suite for an amazing price. It helps get... More

Was this review helpful? Yes
HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Ashklay, Thank you for reviewing your stay with us at the Holiday Inn Metairie. It is always a pleasure to hear such great praise from our guests. We are happy that you feel at home. We look forward to you staying with us again. Rick Engel, General Manager More

Ocala, Florida
Contributor
19 reviews 19 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 29, 2014

Great location outside of New Orleans. We went into New Orleans to hang out and then stayed in this Holiday Inn about a 20 minute drive. There are plenty of good restaurants by the Holiday Inn, right off the highway, everything is very easily accessible. There is an Acme in Metairie as well, 5 minutes away, so no need to... More

Was this review helpful? Yes
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear schen8, Thank you so much for letting us know how we are doing. We always love to hear from our guests and especially when they had a great stay with us. I hope that we will get the opportunity to serve you again in the very near future. Have a great day. Sincerely, Rick Engel - GM More

Atlanta
Top Contributor
61 reviews 61 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 27, 2014

For our purposes, the Holiday Inn Metairie worked fine, but to call it Holiday Inn Metairie New Orleans Airport seems a stretch. It is 8.6 miles from the airport and just 8.3 miles from the French Quarter; still, the name could be justified by the hotel’s airport shuttle. The location is best described as highway urban-suburban sprawl. For us, visiting... More

Was this review helpful? Yes 1
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear reprof, Thank you so much for taking the time to let us know how your recent stay with us was. I see that we did not "Wow" you with our hotel, and I wanted to apologize for that. We strive to make every guest experience the best that we can. We will use your information to see what we... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 27, 2013

Accomodation booked 6 months in advance through IHG web site for our trip from the UK to New Orleans.Started off badly on arrival at Hotel after spending 18 hours at airports and on planes -pre-booked suite not ready and, according to Housekeeping, would not be ready until the following day.All credit to Duty Manager whose instruction to Housekeeping was that... More

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IHGCare, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear seasonedtraveller169, Thank you for writing about your most recent stay with us and for being an IHG Rewards Club member. I appreciate the high score you have given regarding our convenient location and positive remarks towards our Hotel Manager on Duty. However, I am disappointed to hear your frustration with the housekeeping service, and if you did not receive... More

Sulphur, Louisiana
2 reviews
3 of 5 stars Reviewed December 9, 2013

The hotel is an older building that was renovated several years ago , it still seems to have that old look and feel about it unfortunately. The front desk employees were nice and friendly and helpful . Housekeeping did not empty the trash or replenish the soap / shampoo when they cleaned , just made the bed and replaced clean... More

Was this review helpful? Yes
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear iveytors, Thank you so much for taking the time to post a review about your recent stay with us here at the Holiday Inn Metairie. I was sorry to hear that our housekeeping staff did perform up to your expectations by empting the trash and replenishing the soap/shampoo. I have addressed this concern with my staff to ensure that... More

Greenville, South Carolina
Contributor
19 reviews 19 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 1, 2013

For an inexpensive Hotel this was more than adequate. If your looking for the Ritz Carlton go there, this was clean, convenient, and the staff is exceptionally helpful, Friendly. The Round House Rest. was amazing for a hotel rest. the food was inexpensive, very very tasty and they serve huge portions. I had the Oyster Poor Boy and could not... More

Was this review helpful? Yes 1
HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Thank you for visiting us at the Holiday Inn Metairie and reviewing your stay. We greatly appreciate you mentioning the restaurant and the service you received. I hope that you will again visit with us soon. _Rick Engel, General Manager More

Baton Rouge, L
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 5, 2013

Check-in was great, the receptionists seemed very nice. We somehow we ended up with a suite, which was great. They were also able to get us on the same floor with family members that we were visiting and booked under a different name. The room seemed clean, until you look at the bottom of a white sock, or in our... More

Was this review helpful? Yes
HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

lbergeron3, Thank you for taking the time to post a review of your recent stay at our hotel. Please accept my sincere apologies for not delivering the promise of an exceptional stay. Please give me a call for a proper apology and an opportunity to ensure you that you're important to us, my number is 504-373-5946. We take the comfort... More

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Additional Information about Holiday Inn Metairie New Orleans Airport

Address: 2261 N. Causeway Blvd, Metairie, LA 70001
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Metairie New Orleans Airport 3*
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Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 
Number of rooms
205

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