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Holiday Inn Metairie New Orleans Airport

3.0 of 5
2261 N. Causeway Blvd, Metairie, LA 70001
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Holiday Inn Metairie New Orleans Airport
Ranked #3 of 21 hotels in Metairie
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94 reviews from our community

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Date Rating
1 review
2 of 5 stars Reviewed March 23, 2013 via mobile

Arrived on Friday night 3/22/13. Check in went good. Got to the room to find it smaller than usual with floors that made you keep your shoes on. After a shower, realized the ceiling In the bathroom had mold on it. The next morning we asked to have it cleaned and came back to find it had been wiped but... More

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review
March 25, 2013

Dear BigBones74, Thank you for your recent review for the Holiday Inn Metairie. My apologies that we did meet meet your standards and that you did not have a comfortable stay. I will address the housekeeping issues with our staff, and my apologies again for the inconvenience . I hope you enjoyed your visit to Metairie. -Correnne More

Medusa, New York
Top Contributor
59 reviews 59 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 23, 2013

When we checked in, Maya at the desk immediately fixed a booking problem I had encountered when booking on-line...she was great! The room wasn't ready, so we went to the bar and had a quick drink while we waited. The suite was great; nicely appointed living room, desk, kitchenette, big, comfy bed. Our only negative comment is that when we... More

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HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review
March 25, 2013

Dear GregandDiane, Thank you for the recent review of the Holiday Inn Metairie. We are very pleased to hear that Maya gave you exceptional service and that you felt that your room was "great". My apologies that the restaurant did not earn the same review as the hotel, I will address the issues you had during your stay. We hope... More

Crowley, Louisiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2013

Fast check in and check out. The room was very clean, had plenty of space, and the bed was really comfortable. There's nothing like clean fresh sheets, and this room had just that. I felt like I was sleeping at home. A/C worked perfectly. Lots of exterior lights, so I did feel safe walking to and for my car. Sometimes... More

Was this review helpful? Yes
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review
March 20, 2013

Dear Katie H, Thank you for your recent review of the Holiday Inn Metairie and for the 5 Star rating! The best compliment we can receive is that you felt at home. I will make sure to pass your compliments to our staff. We hope to you again soon! Correnne More

Marietta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed March 15, 2013

You walk into a nicely done and remodeled lobby. The staff was courteous during check-in. Getting past the lobby everything else felt a little claustrophobic with small elevators and, what felt like, narrow hallways. In the morning they lined up the hallway leading up to the elevator with all the cleaning carts which made it even smaller. My room was... More

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HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review
March 18, 2013

Dear Mike D, Thank you for reviewing your stay at the Holiday Inn Metairie. Thank you for recognizing our suberb staff and the comfort of our beds & pillows. Please accept our apolgies for the size of your room, upon your next visit with us, please request an upgrade to one of the larger rooms. We have addressed your concerns... More

Lafayette, Louisiana
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 10, 2013

The staff is great! The rooms are nice, clean and quiet. Management and desk staff will bend over backwards to try to accommodate guests. Housekeeping is also very helpful and efficient. The A/C works great! The restaurant food is not great but ok for a hamburger and a beer. The restaurant service is great! The hotel location is good and... More

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HIMetairie, Executive Administrative Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review
March 12, 2013

Stella081, Thank you for reviewing your stay with us. We are so pleased that you found our staff to be helpful and the hotel to be accomodating on every level. We hope that you enjoyed your cruise and look forward to your next stay with us. More

Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 23, 2013

Stayed here 1 night pre-cruise. Wanted some place close to the airport due to late arriving flight with a free shuttle. Went to baggage claim, got bags and called hotel. Then across to the Transportation Center. Transportation Center is in the parking garage and that is were all hotels pick up. Shuttle arrived about 20 mins later. Ride to hotel... More

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Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
February 25, 2013

Dear remarcm, Thank you so much for taking the time to fill out a review about your stay at our hotel. We really appreciate it when our guests let us know how we are doing. It appears that we really exceeded your expectations and I am so happy. We work hard everyday to try and take care of all our... More

Orlando, Florida
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 10, 2013 via mobile

Enjoyed our stay. The staff are so cordial especially Daryelle and Kenyetta in the restaurant and Kimberly at the bar. Great experience. Room was clean and nice although bathroom could use an upgrade. Even regrouting the shower and refinishing the tub would be recommended. Still a great value. Thanks for the experience.

Was this review helpful? Yes
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
February 13, 2013

Dear FAP12, Thank you so much for the wonderful comments about your recent stay with us. I will make sure to share it with our staff members, especially Daryelle, Kenyetta in the restaurant and Kimberly at the bar. I will also get with my maintenance staff to ensure we address the grout issue. Again thank you for letting us know... More

Duluth, Minnesota
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 2, 2013

Good room. We were on the top floor and had a sitting room. Nice to have the extra space. The hotel isn't anything special but it is clean and the staff were great. We had a good dinner in the dining room and breakfast was fine the next morning. The hotel has a package which includes a few free drinks,... More

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Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
February 5, 2013

Dear secretlakegirl, Thank you so much for writing a review about your recent stay at our hotel. We really appreaciate it when guests let us know how we are doing. With out this type of feedback, we can never really know what are guests are experiencing while they are staying with us. Again, thank you for staying with us, and... More

Orlando, Florida
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 31, 2013

We are in town for the Super Bowl with a two double beds room which is quite small. The desk is against the wall with little room to manuver the chair due to the bed being just a couple of feet away. The bathroom is small. Overall the room is jampacked. It is clean and the cleaning staff do a... More

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Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
February 5, 2013

Dear bluewaterdown, Thank you so much for letting us know about your recent stay at our hotel during the Superbowl Weekend. I hope that you were a Ravens fan, if not I'm sorry your team did not win. It appears that there was an opportunity for larger accomodations, and I wanted to apologize to you that are rooms are not... More

Shawnee, Oklahoma
Top Contributor
170 reviews 170 reviews
47 hotel reviews
Reviews in 76 cities Reviews in 76 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 23, 2013

Great room with benefits! Package included one-night stay, free breakfast, free shuttle to and from cruise port, and free parking. With Priority club membership, also received 10% discount in restaurant. Salads are huge and quite good. Our only problem was not getting hot coffee--it tended to be lukewarm. Staff is very friendly and helpful. Location is close to Acme Oyster... More

Was this review helpful? Yes
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
February 5, 2013

Dear PhDNana, Thank you for your recent review about your stay with us. We love it when our guests let us know how we are doing. It sounds like our Park, Stay, and Cruise Package was a perfect fit for you. I hope that you had a wonderful time on your cruise. Again, thank you for staying with us and... More

 
 
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Additional Information about Holiday Inn Metairie New Orleans Airport

Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Holiday Inn Metairie New Orleans Airport Hotel
Holiday Inn Metairie
Address: 2261 N. Causeway Blvd, Metairie, LA 70001
Phone Number:
Region: United States > Louisiana > Metairie
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Metairie
#4 Family Hotels in Metairie
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 
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