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All 21 Metairie hotels

Holiday Inn Metairie New Orleans Airport

3.0 of 5 Hotel   |   2261 N. Causeway Blvd, Metairie, LA 70001
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67%
Ranked #7 of 21 hotels in Metairie
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
quinnlavin Minneapolis, Minnesota
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135 people have reviewed this hotel

Traveler rating
    41
    49
    32
    8
    5
See reviews for
31
28
10
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Minneapolis, Minnesota
Contributor
18 reviews 18 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My stay here started out ok. I agree with another reviewer who mentioned how busy the hotel is. If you didn't show up early enough in the evening, the whole parking lot was filled. The hotel management were extremely curtious and made sure I had everything I needed during my visit. What threw me off about this hotel is what... More

Was this review helpful? Yes
HIMetairie, sales coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Quinnlavin We truly apologize for any inconvenience you experience here at the Holiday Inn. We appreciate your business and would like for you to visit us again! More

Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a busy hotel. People in and out constantly, plenty parking but fills up very quickly. Front desk was accommodating and honored my "priority" status by giving me an earlier than normal check in. I was truly grateful. The restaurant food wasn't the greatest. The beds were comfortable but the shower was always backed up even though maintenance attempted... More

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HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear geminilove, Thank you so much for taking the time to fill out a review about your recent stay at our hotel. I am so sorry that your stay did not exceed your expectation of an exceptional stay. If you would like to contact me at the hotel, I would like to find out how I can make it up... More

Top Contributor
90 reviews 90 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 15, 2014

We have now used this hotel for their cruise package twice. Both times it was great and for the cost of a weeks worth of parking at the terminal this is a great deal...room with two drinks at the bar and free breakfast and transport to and from the cruise port...staff extremely friendly and provide great service and we highly... More

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Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Roger47993, I am so happy that you decieded to come see us again and for letting us know how we are doing. I hope that you had a great trip and we hope to see you again. Have a great day. More

Senior Contributor
28 reviews 28 reviews
28 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 13, 2014

My main complaint with this place is that the carpets in the rooms are filthy. Walk around the room barefoot, and then step into the shower and you will see dirty foot prints. There is no parking for large vehicles as in buses. And this being a hotel booked by college athletic conferences, this is not good. Breakfast is a... More

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Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear thgr8waldopepper, Thank you so much for taking the time to write a review about your recent stay with us. I am so sorry that your carpet was not clean and that the parking situation was not accomodating. I have addressed these issues with my staff to ensure we do a better job of meeting our guests needs. Again, I... More

Memphis, Tennessee
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 12, 2014

We booked here bc everything else in town was booked. It is easy to find and you can get downtown quickly. Staff was nice but they failed to clean our room 2 days in a row. First day we just rolled w it but the second time we called the front desk. They remedied right away but we had to... More

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Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear MemCer, Thank you so much for staying with us and for taking the time to let us know how we are doing. It appears there were a few issues with your stay and I wanted to personally apologize for the trouble. I hope that your next visit to the area will bring back to our hotel so we can... More

Arlington, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 8, 2014 via mobile

First 2 rooms they sent us to were occupied. Try walking in on someone at 230am. Not cool. Place smells like smoke and mildew. If it wasn't 230 in the morning, we'd go somewhere else. Can't wait to check out in a few hours and find something else. Stay away!!

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Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Katherinemichele1, Wow, I am so sorry that you had to go through all this trouble just to get a room. If you don't mind, could you please give me a call at the hotel so that I can properly apologize for our mistakes. Thank you. More

2 reviews
4 of 5 stars Reviewed March 2, 2014

I like the fact it was a surprisingly good hotel with clean rooms as well as a very helpful staff. It was close to everything as well. The only negative for the hotel was parking which was very difficult depending on the time of day.

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Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear coolguy350, Happy Mardi Gras! Thank you for staying with us and for letting us know how we are doing. I am so sorry for the parking situation, but hope that it did not defer from you having a good time. Again, thank you for being our guest and we hope to see you agiain next year. More

St. Albert, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 11, 2014

Our family of five stayed one night in a double suite (two queen beds and a pullout couch in a separate room) pre-cruise. It is often difficult to find a hotel with one room that accommodates five people. The room was clean, large, small kitchenette... more than adequate! The hotel is an older building, but has been nicely upgraded. We... More

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HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

capttap, Thank you for reviewing you stay with us at the Holiday Inn Metairie. Your review is so thorough and will defietly help guests make the decision to utilize our Crusie Service. THANK YOU for recognizing Maya; she is very appreciative to you. Please visit with us again. -Rick Engel, General Manager More

Boulder, Colorado
Top Contributor
54 reviews 54 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 10, 2014

I'm writing this review with mixed feelings. Possibly mold in the hotel--maybe (probably mildew), but was I imagining it from reading other's reviews previously? The bed was comfy. The gym was okay until they came and told me to stop jumping around. If that is a good location, then i guess it depends on what you are needing to be... More

Was this review helpful? Yes 1
HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

AJfromCO, Thank you for reviewing your stay with us at Holiday Inn Metairie. "Ok but not Great" just isn't ok with us, we strive to give every guest the perfect experience. I hope that you will visit with us again in the future, and let us earn your loyalty. If I can be of further assistance, please call at 504-373-5946.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2014

My mom had surgery at Tulane and this was our "home away from home". Our second time to stay here related to medical appointments, testing. Staff is INCREDIBLE, facilities are older but maintained. We will NEVER stay anywhere else when in NOLA when it comes to Medical visits. We stay in a suite for an amazing price. It helps get... More

Was this review helpful? Yes
HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Ashklay, Thank you for reviewing your stay with us at the Holiday Inn Metairie. It is always a pleasure to hear such great praise from our guests. We are happy that you feel at home. We look forward to you staying with us again. Rick Engel, General Manager More

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Additional Information about Holiday Inn Metairie New Orleans Airport

Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Holiday Inn Metairie
Address: 2261 N. Causeway Blvd, Metairie, LA 70001
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 21 hotels in Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Metairie New Orleans Airport 3*
Official Description (provided by the hotel):
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 
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