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Country Inn & Suites By Carlson, Metairie (New Orleans), LA

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2713 N. Causeway Boulevard, Metairie, LA 70002 (Formerly Ramada Metairie/New Orleans Area)
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Country Inn & Suites By Carlson, Metairie (New Orleans), LA
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Country Inn & Suites By Carlson, Metairie (New Orleans), LA
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720 Reviews from our TripAdvisor Community

Traveler rating
    243
    249
    122
    76
    30
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269
143
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118
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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    (720)
  • Mar-May only
    (228)
  • Jun-Aug only
    (165)
  • Sep-Nov only
    (183)
  • Dec-Feb only
    (144)
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There are newer reviews for Country Inn & Suites By Carlson, Metairie (New Orleans), LA
See the most recent reviews
Prague, Czech Republic
2 reviews
3 of 5 stars Reviewed April 21, 2015

Room was spacious, beds were very comfortable. Good bathroom. Functional WiFi. Each room has its own aircondition. It is very noisy. Especially our was so noisy, that no chance to let it switch on in the night. Did not understand pool rules - always locked in the afternoon. Breakfest was good enough

Was this review helpful? Yes
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie (New Orleans), LA, responded to this review

Dear Petr H, Thank you for sharing. Our maintenance team is during their yearly walk of all A/C units as we speak. During your visit, our pool gates were not working properly which was making guest think the pool was closed. We apology that the issue occurred and has since been fixed. Our pool is open from 9am to 9pm... More 

Atlanta
1 review
5 of 5 stars Reviewed April 20, 2015

A few of us "senior folks" stay here every year for the Jazz Festival, and last year we stayed in the main building versus the courtyard area and loved the rooms! We love the location and staff and hoping that the new brand of Country Inn & Suites doesn't change the previous Ramada brand of success. The staff has always... More 

Was this review helpful? Yes
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie (New Orleans), LA, responded to this review

Dear Native Floridian 7, Thank you for your review of your past experiences with us. I think that when you arrive at the hotel, you will recognize all the same smiling faces and a better quality. I am excited that you love our hotel and look forward to welcoming you back to Country Inn & Suites By Carlson within the... More 

buffalo
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 14, 2015

We stayed at this hotel as our pre-cruise destination because it had an airport pick-up and cruise port drop-off. Though I was advised to call once my luggage was in hand, I called as soon as we landed to give them a heads up. The receptionist accepted that as my call because, she said, the driver was about 20-30 minutes... More 

Was this review helpful? Yes
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie (New Orleans), LA, responded to this review

Dear Happygirlsbuffalo, Thank you for sharing your experience with us. I must apologize that we were not prompt during your visit. I would agree that our staff should have been more on top it. I have shared your review with my management team this morning so that we can improve our services for your next visit. Should you have an... More 

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