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All 21 Metairie hotels

Country Inn & Suites By Carlson, Metairie

2.5 of 5 Hotel   |   2713 N Causeway Boulevard, Metairie, LA 70002 (Formerly Ramada Metairie/New Orleans Area)
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Ranked #7 of 21 Hotels in Metairie
Certificate of Excellence 2014
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624 reviews from our community

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    111
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pineville, Louisiana
Top Contributor
57 reviews 57 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Convienent to the malls and shopping. The hotel is still under construction so be patient the staff was pleasant and helpful with directions. We booked a deluxe queen room and it was roomy with two queen beds. With the couch and work table you could have a small group meeting and have space. The bathroom was clean and large enough... More

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Oxnard, California
1 review
3 of 5 stars Reviewed 1 week ago NEW

Overall the stay was good;however, we told the front desk that our sink was clogged up and that our televsion was not working properly. There was no discount given for our stay, which I think would have been appropriate.

Review collected in partnership with Ramada

Was this review helpful? Yes
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie, responded to this review

Thank you for sharing. Based on our records, all issues over the past 3 months have been completed with 10 minutes. We apologize that you had 2 issues however, we were able to resolve in a timely matter. Should you have an occasion to return, please do not hesitate to contact us directly. More

Texas
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

My spouse & I booked a room at Senior rate. They failed to advise us that it would be on 3rd floor, and we had to walk 3 flights of stairs because the elevator was broken! There is no excuse for them not providing this information in advance, especially to senior citizens. I recently had fallen and had sprained my... More

Review collected in partnership with Ramada

Was this review helpful? Yes
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie, responded to this review

Thank you for sharing. We apologize for your experience. Your hotel reservation was for a standard room with no floor preference. At the time of your arrival, the other floors were booked. Should we have known about your request, we would have done our best to accommodate. During your visit, the courtyard elevator was under construction which is now completed.... More

A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago NEW

I made a reservation days ahead for King Bed room.I'm 75 yrs.old and my wife is legally blind and 68 yrs. old. I was assured of a room in the main building instead we were assigned a room in the 3rd building with poor lighting and no parking. After refusing that, we were given a 2 double bed room in... More

Review collected in partnership with Ramada

Was this review helpful? Yes
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie, responded to this review

Thank you for sharing your experience. We apologize your experience was less than stellar. During your visit, our main building elevator was never under constuction. We are actually renovating the elevator for the main building on 11/24/2014. Our hotel does not have 3 buildings. We will share your experience with the team. Again, we apologize for the experience. More

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago NEW

Nice employees. Room was very small but bathroom was a nice size. Lightbulbs were out and tub needs caulking. Courtyard was under construction and they started every morning at 8am. Free breakfast was "fair". SHould be much nicer once the construction is done.

Review collected in partnership with Ramada

Was this review helpful? Yes
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie, responded to this review

Thank you for sharing. We apologize that the construction started to early. We have spoken with our contractors to ensure that this will not happen moving forward. It is our hope that you re-visit our hotel once we are completed. More

Alpharetta, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

I checked in around 11:30 after a long day of working. There was no parking at the main parking lot and after circling for few minutes I parked in the loading/unloading by the entrance and went in. The gentlemen at the front desk was very polite and told me where to park and where my room was, I drove to... More

Was this review helpful? Yes
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie, responded to this review

Thank you for sharing. I apologize for the experience. The current pricing is pre-construction pricing. We have not started the new pricing as our guests will dictate what the new pricing will be. Please contact me at taldrich@ramadametairie.com so that I can review your reservation for possible refund. I look forward to hearing from you. More

HAUGHTON, LA.
1 review
4 of 5 stars Reviewed 1 week ago

Great place to stay. I stay here 2 times a year and hotel is always clean, comfortable and staff is great.

Review collected in partnership with Ramada

Was this review helpful? Yes
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie, responded to this review

Thank you for visiting. On your next return, we will have our new fire pit available along with the new Veranda area. Over the next 10 days, we will be replacing all our room amenities, bedding, and bathroom terry. We now have all new mattresses with the expectation of a few more rooms. On your next visit, as for a... More

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Additional Information about Country Inn & Suites By Carlson, Metairie

Address: 2713 N Causeway Boulevard, Metairie, LA 70002 (Formerly Ramada Metairie/New Orleans Area)
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Metairie 2.5*
Number of rooms: 138
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Also Known As:
Ramada Metairie Hotel Metairie
Ramada Limited Metairie
Metairie Ramada

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