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All 21 Metairie hotels

Residence Inn New Orleans Metairie

3.0 of 5 Hotel   |   Three Galleria Boulevard, Metairie, LA 70001
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Residence Inn New Orleans Metairie
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Ranked #2 of 21 Hotels in Metairie
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
CK_of_USA CK_of_USA
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100 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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CK_of_USA
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here 8/30 - 9/2. The room was clean and modern and the beds comfy. The only downside to our stay, perhaps due to the fact that we reserved during a holiday weekend, was the mass of people in the dining area at breakfast. The food selection was great but after continuous side-stepping with many people and unsupervised children... More

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Martha B, Crystal at Residence Inn New Orleans Metairie, responded to this review

It was a pleasure having you stay at our hotel. I empathize with you but that particular weekend we had an unusual amount of people for breakfast. We will be implementing new strategies that will help during those days. Thank you for sharing your comments; we look forward to you visiting with us again. More

Yuma, Arizona
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 12 days in August. The separate 1 bedroom suite was just the ticket for my family. It was clean and crisp. Bed was comfortable, kitchen and living area were on target and all was as expected from being a Residence Inn. Brian was the front desk agent and did an outstanding job during our entire stay,... More

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Martha B, Crystal at Residence Inn New Orleans Metairie, responded to this review

Thank you for sharing your experience at our hotel. I must say we do have an outstanding and caring staff. We will be updating our AC equipment, so hopefully the next time your are staying with us it will have been completed. Again, thank you for your comments. More

Alexandria, Virginia
Top Contributor
218 reviews 218 reviews
59 hotel reviews
231 helpful votes 231 helpful votes
5 of 5 stars Reviewed August 11, 2014

I had a pleasant two-night stay at this property last weekend. I stayed with three other adult family members. I used my Marriott Rewards points and we were assigned a two-bedroom suite. Each bedroom hada queen bed and its own bathroom, although only one had a desk. The bedroom without the desk had a larger bathroom sink area. There were... More

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Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

I am so delighted that you enjoyed staying with us at the Residence Inn. We pride ourselves on giving the best customer service experience. We are in the process of updating our kitchen furnishings. Thank you for your feed back, we hope to see you again on your next visit to New Orleans. More

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed August 7, 2014

I stayed here last week and the hotel was nice and clean. The staff was attentive and accomodating. I was worried about staying because my boyfriend booked the room and I saw old reviews but the room was very nice and clean. I didn't care for the breakfast because they didnt have bacon or any meat, but after all it... More

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Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for taking the time to share your positive experience at the Metairie Residence Inn. I am happy to hear that you enjoyed the hot tub/whirlpool. All of our guest rooms are equipped with queen size beds. I am sorry you did not get a chance to enjoy the meat we offer during our morning breakfast time. We hope... More

Marshall, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

On our visit to New Orleans we were thrilled with the service we received at this hotel. The staff was extremely friendly and helpful, anticipating what we might want before we had to ask. The accommodations were clean, comfortable, spacious, and in excellent condition overall. The breakfast was very good, preparing us well for our day. While outside the heart... More

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Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you very much for staying with. Our hotel is located in a great area within the city; we are just minutes away from shopping, restaurant, and the Downtown area. I will share with the staff of the excellent service that was provided to you and your family. When traveling in the New Orleans area again we love to have... More

Burbank, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2014 via mobile

Stayed for 2 weeks for work. Very clean, fantastic front desk staff, nice workout room, always had lots of parking. Breakfast room was a bit cramped where the food is laid out. Pool was nice. Close to freeway access and food, shopping. Would stay again.

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Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

It was a pleasure to read about your stay with us here at the Metairie Residence Inn hotel. We are happy that you stayed with us for two weeks and that we lived up to what was expected of you. We look forward to your next visit with us. More

Tulsa, Oklahoma
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

We stayed here in late June, 2014 as part of our family vacation. I chose this property because I had two free rewards nights with Marriot Rewards, and there are no Level 1-5 properties in New Orleans proper. This hotel was one of the highlights of a magnificent vacation! To begin with, upon check-in, we were upgraded to a two... More

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Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you very much for staying with us, we are happy to hear that you had a wonderful stay with us. We look forward to your next stay. More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2014

Great place to stay! Was on a visit to NOLA and really didn't want to stay close to the French Quarters. It's about 10 mins away. It's a peaceful place to stay if you want your peace and quiet. If you're coming with a family and want space, they offer two bedroom suites. The staff was nice. Close to a... More

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Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you very much for staying with us. We are pleased to know that we are the perfect place for you. We are located in a great part of the City of Metairie which is only minutes away from Downtown, local restaurant and shopping. We look forward to your next visit with us. More

Fort Erie
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

My wife and along with 2 other couples stayed in large suite. IT was clean quiet, . we used treadmill each day, breakfast was fantastic. the staff was friendly and helpful. the kitchen staff was extra nice. Definitely recommend. easy access I-10 , local shopping, airport and French quarter for sight seeing. Thank you

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for choosing to stay at the Metairie Residence Inn New Orleans and taking the time to share this valuable feedback. We are glad that you and your family enjoyed your stay, and appreciate the area of the hotel. We look forward to welcoming you back soon! More

Birmingham, Alabama
1 review
5 of 5 stars Reviewed July 9, 2014

I had an extended stay on business - mid-May to the end of June. Large, clean spacious suites. Nice washing facilities. Was a relief to leave work every day and eat the delicious Happy Hour food, and watch T.V. in the front building. Felt homey because other guests, families and singles, seemed really happy and comfortable. Very friendly. Breakfast also... More

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you very much for taking time out of your busy schedule to let us know what a wonderful experience you had here at the Metairie Residence Inn. I will share with the staff on the exceptional services that was given to you by our outstanding staff. I am also happy that we made you feel as though you were... More

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Additional Information about Residence Inn New Orleans Metairie

Address: Three Galleria Boulevard, Metairie, LA 70001
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
Number of rooms: 120
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Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Metairie
Metairie Residence Inn

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