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All 21 Metairie hotels

Residence Inn New Orleans Metairie

3.0 of 5 Hotel   |   Three Galleria Boulevard, Metairie, LA 70001
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Residence Inn New Orleans Metairie
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82%
Ranked #3 of 21 hotels in Metairie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
FortErieLouis_V Fort Erie
  • Overview
  • Reviews (91)
  • Photos (46)
  • Amenities
  • Room tips (15)
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91 people have reviewed this hotel

Traveler rating
    34
    40
    11
    3
    3
See reviews for
46
18
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Fort Erie
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and along with 2 other couples stayed in large suite. IT was clean quiet, . we used treadmill each day, breakfast was fantastic. the staff was friendly and helpful. the kitchen staff was extra nice. Definitely recommend. easy access I-10 , local shopping, airport and French quarter for sight seeing. Thank you

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for choosing to stay at the Metairie Residence Inn New Orleans and taking the time to share this valuable feedback. We are glad that you and your family enjoyed your stay, and appreciate the area of the hotel. We look forward to welcoming you back soon! More

Birmingham, Alabama
1 review
5 of 5 stars Reviewed 2 weeks ago

I had an extended stay on business - mid-May to the end of June. Large, clean spacious suites. Nice washing facilities. Was a relief to leave work every day and eat the delicious Happy Hour food, and watch T.V. in the front building. Felt homey because other guests, families and singles, seemed really happy and comfortable. Very friendly. Breakfast also... More

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you very much for taking time out of your busy schedule to let us know what a wonderful experience you had here at the Metairie Residence Inn. I will share with the staff on the exceptional services that was given to you by our outstanding staff. I am also happy that we made you feel as though you were... More

Reading, PA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 6 nights in a suite. This was one of the nicest hotels we had stayed in. Just wonderful. Very clean, lots of room. Our breakfast which was included was more than what we had expected. Free breakfast. Every morning we had a choice of scrambled eggs, potatoes, a meat, breakfast sandwich, waffles, fruit, yogurt, fresh oatmeal, bagels, toast, muffins,... More

Was this review helpful? Yes 1
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for taking the time out of your busy day to provide us with feedback on your stay. We are thrilled to hear that you had a wonderful stay and that you were pleased with the location of our hotel. We are happy that you were able to choose your favorite breakfast item from the variety of options we... More

Thornton, Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a GREAT hotel with friendly staff! The front desk staff and management were always helpful and the housekeeping staff were amazing! Ms. Debbie service great food Mon-Wed for a happy hour and she's sweet and treats you like family! I ended up needing to stay for over 2 months and my experience was overall a very pleasant one!... More

Was this review helpful? Yes 1
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for staying with us. I do agree the Red Beans are a hit during our Social Hour. I am sorry that your TV was not working during the bad weather. We will reach out to our TV provider regarding the satellite. Thanks again for staying with us and I hope that you will visit us on your next... More

Ohio
Top Contributor
141 reviews 141 reviews
99 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed June 16, 2014

We stayed for 2 nights and appreciated the large rooms. Our room was an actual suite - the living room was different than the bedroom, which is rare in "suite" hotels now. Having a full-size refrigerator is really nice. The rooms were clean and comfortable. They asked us which floor we prefer, which was nice! Breakfast was pretty good: the... More

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you very much for you comments. We are happy that you stayed with us we look forward to your next visit. More

Ohio
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 12, 2014

My stay was exactly what I've come to expect from Residence Inn properties; clean, modern spacious rooms and a friendly staff. I also like the new Wifi setup; free slower speed for email and light surfing or paying for higher speed access to stream or download heavier web content like Netflix or large files. I chose this hotel to be... More

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you very much for staying with us. We are very excited that our hotel was accommodating for you and your family. We look forward to your next visit. More

D.C.
Top Contributor
118 reviews 118 reviews
10 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed April 20, 2014

I am fond of the Marriott chain and especially of some Residence Inns. It seems to me that they offer just about everything a traveler needs and are invariably spacious and affordable. The one in Metairie is just like that. The suites are well-appointed, very spacious and very clean. The location in Metairie is excellent and it is hard for... More

Was this review helpful? Yes 1
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for staying with the Metaire Residence Inn. I a very happy that our suites were everthing you were looking for. We look forward to having you on your next trip to New Orleans. More

Omaha, Nebraska
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 26, 2014

I booked the hotel for a pre-cruise overnight around St. Patrick's weekend. I didn't want to take four girls 10, 11, 15, and 16 into the city that Saturday night. It was a perfect location for a quick drive to the port in the morning. And even better, we were close to a nice shopping area and all major restaurant... More

Was this review helpful? Yes 1
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your feedback. I apologize for any inconvenience you and your family may have experienced with the smoke detector. I will follow up with the engineering staff to ensure this problem is rectified. We appreciate you staying with us at the Metairie Residence Inn. More

Davis, California
Top Contributor
173 reviews 173 reviews
24 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed February 23, 2014

We like the Residence Inn for longer visits and have stayed at several through the years. We recently enjoyed a 1-week stay at the Metairie Residence Inn while visiting New Orleans. We liked the location, which appears somewhat like a deserted office area after hours, for our purposes, driving into New Orleans and enjoying Metairie's family-friendly Mardi Gras parades. We... More

Was this review helpful? Yes 1
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your feedback and sharing your comments. I will definitely follow up with our staff to ensure each detail is attended to. Thank you for choosing us for your trip to New Orleans and hope when you return we will get a chance to wow you. More

Cambridge, Canada
1 review
5 of 5 stars Reviewed February 16, 2014

From the front desk Miss Crystal went out of her way to ensure we taken care of. She ensured the shuttle service to the cruise ship cruise terminal was booked and did all the set up and confirmation calls 1 hour ahead of the pick up. Thanks to Crystal we began our trip on a high note. Miss Smiley our... More

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you very much for your wonderful comments on two of our staff members. We are glad to hear that our staff was kind, friendly, and helpful. It would be our pleasure to host you and your family in the near future. More

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Additional Information about Residence Inn New Orleans Metairie

Address: Three Galleria Boulevard, Metairie, LA 70001
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
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Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Metairie
Metairie Residence Inn

46 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Metairie
Hotel Class
Number of rooms
120

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