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All 21 Metairie hotels

Residence Inn New Orleans Metairie

3.0 of 5 Hotel   |   Three Galleria Boulevard, Metairie, LA 70001
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Residence Inn New Orleans Metairie
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80%
Ranked #4 of 21 hotels in Metairie
Certificate of Excellence 2013
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84 people have reviewed this hotel

Traveler rating
    30
    37
    11
    3
    3
See reviews for
44
17
5
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Omaha, Nebraska
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked the hotel for a pre-cruise overnight around St. Patrick's weekend. I didn't want to take four girls 10, 11, 15, and 16 into the city that Saturday night. It was a perfect location for a quick drive to the port in the morning. And even better, we were close to a nice shopping area and all major restaurant... More

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your feedback. I apologize for any inconvenience you and your family may have experienced with the smoke detector. I will follow up with the engineering staff to ensure this problem is rectified. We appreciate you staying with us at the Metairie Residence Inn. More

Davis, California
Top Contributor
169 reviews 169 reviews
24 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed February 23, 2014

We like the Residence Inn for longer visits and have stayed at several through the years. We recently enjoyed a 1-week stay at the Metairie Residence Inn while visiting New Orleans. We liked the location, which appears somewhat like a deserted office area after hours, for our purposes, driving into New Orleans and enjoying Metairie's family-friendly Mardi Gras parades. We... More

Was this review helpful? Yes 1
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your feedback and sharing your comments. I will definitely follow up with our staff to ensure each detail is attended to. Thank you for choosing us for your trip to New Orleans and hope when you return we will get a chance to wow you. More

Cambridge, Canada
1 review
5 of 5 stars Reviewed February 16, 2014

From the front desk Miss Crystal went out of her way to ensure we taken care of. She ensured the shuttle service to the cruise ship cruise terminal was booked and did all the set up and confirmation calls 1 hour ahead of the pick up. Thanks to Crystal we began our trip on a high note. Miss Smiley our... More

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you very much for your wonderful comments on two of our staff members. We are glad to hear that our staff was kind, friendly, and helpful. It would be our pleasure to host you and your family in the near future. More

Midland, Michigan
Top Contributor
89 reviews 89 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 29, 2014

our studio was very nicely decorated. the large desk area was very nice for computer access. the furnishings looked new and updated. we arrived late and noticed that there were no luggage racks. we did call for them and they were brought to our room from the next door property - the courtyard marriott in about 1/2 hour. (we were... More

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you very much for your feedback. I appreciate you sharing your comments and will definitely follow up to make sure that the staff is attending to each detail possible to make stays great. We appreciate you choosing us for your trip to New Orleans and hope when you return we get a chance to earn the bump from a... More

NJ
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 13, 2014

Cannot say enough about this hotel! Close to everything and quiet! Staff is excellent. Breakfast is good. Eggs, meat, yogurt, fruit pastries, etc. Spotless rooms! Bed was like sleeping on a cloud . I almost wanted to stay in bed the whole trip! Like a home away from home!

Was this review helpful? Yes 2
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for the great comment. I am happy that you enjoyed our hot breakfast. The mattress was put into each guest room in November 2013. If you are in the Metaire area agin please stop by on your next visit. Thanks for selecting the Metaire Residenc Inn fro your stay. More

Orlando, FL
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 27, 2013

This hotel was very convenience for our needs of one night...first time ever visit New Orleans..property is old however rooms are ok, breakfast was very good plus I noticed the breakfast staff was on top of everything good job! The only thing I noticed about this property was the smell on the hall seems to me they need a better... More

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for staying with us at the Metairie Residence Inn. Thank you for your critiques. Since your stay we have changed out our condensing units in the hallways.We look forward to having you with us in the near future. More

San Diego, California
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 18, 2013

my friends and I stayed for one night. it was night to stay away from the craziness of Burbon and Canal streets. it was a short trip from the hotel into the city. room was great. amenities wwere great

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

I am glad you enjoyed your stay with us. We hope to see you in the near future. More

Senior Contributor
35 reviews 35 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 15, 2013

Great Location for us. Quick drive to local attractions. Clean and quiet rooms. Can't go wrong with Residence Inn. Here is a helpful hint. We would walk just over to the Holiday Inn that has a shuttle for guests and sit in the common area. The shuttle driver walks around checking with others for rides and never asked us if... More

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your stay. I am very sorry that we do not have a shuttle van, but we would love to have you visit with us again. More

Fort walton Beach, FL
Senior Contributor
49 reviews 49 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 10, 2013

We spent the weekend at this hotel and our stay was great! We loved having the full kitchen and the living area was perfect for having some family over. I was also very impressed with every staff member we encountered. Best of all, the included breakfast was fantastic - definitely more than your typical hotel breakfast. We travel frequently to... More

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

It was a pleasure having you and your family here with us. We take pride in servicing our guests. I totally agree with you we do have an awsome breakfast. We would love to have you and your family with us again when visting the New Orleans area. More

Westport, CT
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 23, 2013

We stayed in a 2 bedroom suite with a kitchen. My mother needs a wheelchair if the walk is too far, so we did use it to get to the room from the closest handicapped spot in the parking area. One bathroom was wheelchair accessible and included a wooden seat and adjustable shower head on a hose. The beds were... More

Was this review helpful? Yes 1
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you and your family for staying with and hope to see you in the near future. More

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Additional Information about Residence Inn New Orleans Metairie

Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn New Orleans Metairie Hotel
Residence Inn Metairie
Metairie Residence Inn
Address: Three Galleria Boulevard, Metairie, LA 70001
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
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