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All 21 Metairie hotels

Residence Inn New Orleans Metairie

3.0 of 5 Hotel   |   Three Galleria Boulevard, Metairie, LA 70001
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Residence Inn New Orleans Metairie
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Ranked #2 of 21 Hotels in Metairie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jayme_Nunes Sao Paulo, SP
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104 reviews from our community

Traveler rating
    43
    44
    11
    3
    3
See reviews for
53
22
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13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, SP
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

a perfect option for a long stay in NOLA area. The hotel has all the installations very well care with large rooms and a complimentary breakfast better than the average Residence Inns. All the staff are attentive and they have free wifi and parking as usual.

Was this review helpful? Yes
Martha B, Crystal at Residence Inn New Orleans Metairie, responded to this review

Thank you for taking the time to review and comment on our hotel. We are so glad that you enjoyed your stay with us and the amenities we offer. We pride ourselves on giving the best hotel / hospitality experience possible. We look forward to you staying with us again. More

Senior Contributor
35 reviews 35 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

it's a nice clean hotel that is perfect for families and pets and if you want to avoid the craziness of downtown/french quarter new orleans. Great breakfast.it does allow pets but didn't notice any filth or smell. the rooms were quiet and the area seemed safe

Was this review helpful? Yes
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for sharing your experience at the Residence Inn New Orleans Metairie through the Guest Satisfaction Survey. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More

Chicago
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed four nights and had a fabulous time. Room was very clean and the breakfast every morning was great. Many things to choose from for breakfast, fresh fruit, waffles, cereal, and hard boiled eggs. Staff was very nice and helpful.

Was this review helpful? Yes
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for taking the time to share your great experience with us. We are happy that your expectations were meet. Our Engineering staff has been notified of the AC issue. Thank you for choosing to stay with us again when traveling in the Metairie area. More

Edmonton, Alberta, Canada
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 29, 2014

We stayed here for 3 nights after the conference as we wanted some quiet time from French quarter.. Checked in was quick and was told by the lady that they had a manager reception but we did not try it as we planned to go out. We decided to walk by to check out what they had. Lots of food... More

Was this review helpful? Yes 2
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for taking the time to share your great experience with us. We are happy that your expectations were meet. Our Engineering staff has been notified of the AC issue. Thank you for choosing to stay with us again when traveling in the Metairie area. More

CK_of_USA
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 4, 2014

We stayed here 8/30 - 9/2. The room was clean and modern and the beds comfy. The only downside to our stay, perhaps due to the fact that we reserved during a holiday weekend, was the mass of people in the dining area at breakfast. The food selection was great but after continuous side-stepping with many people and unsupervised children... More

Was this review helpful? Yes
Martha B, Crystal at Residence Inn New Orleans Metairie, responded to this review

It was a pleasure having you stay at our hotel. I empathize with you but that particular weekend we had an unusual amount of people for breakfast. We will be implementing new strategies that will help during those days. Thank you for sharing your comments; we look forward to you visiting with us again. More

Yuma, Arizona
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 24, 2014

I stayed here for 12 days in August. The separate 1 bedroom suite was just the ticket for my family. It was clean and crisp. Bed was comfortable, kitchen and living area were on target and all was as expected from being a Residence Inn. Brian was the front desk agent and did an outstanding job during our entire stay,... More

Was this review helpful? Yes
Martha B, Crystal at Residence Inn New Orleans Metairie, responded to this review

Thank you for sharing your experience at our hotel. I must say we do have an outstanding and caring staff. We will be updating our AC equipment, so hopefully the next time your are staying with us it will have been completed. Again, thank you for your comments. More

Alexandria, Virginia
Top Contributor
226 reviews 226 reviews
61 hotel reviews
245 helpful votes 245 helpful votes
5 of 5 stars Reviewed August 11, 2014

I had a pleasant two-night stay at this property last weekend. I stayed with three other adult family members. I used my Marriott Rewards points and we were assigned a two-bedroom suite. Each bedroom hada queen bed and its own bathroom, although only one had a desk. The bedroom without the desk had a larger bathroom sink area. There were... More

Was this review helpful? Yes 1
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

I am so delighted that you enjoyed staying with us at the Residence Inn. We pride ourselves on giving the best customer service experience. We are in the process of updating our kitchen furnishings. Thank you for your feed back, we hope to see you again on your next visit to New Orleans. More

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

I stayed here last week and the hotel was nice and clean. The staff was attentive and accomodating. I was worried about staying because my boyfriend booked the room and I saw old reviews but the room was very nice and clean. I didn't care for the breakfast because they didnt have bacon or any meat, but after all it... More

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Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for taking the time to share your positive experience at the Metairie Residence Inn. I am happy to hear that you enjoyed the hot tub/whirlpool. All of our guest rooms are equipped with queen size beds. I am sorry you did not get a chance to enjoy the meat we offer during our morning breakfast time. We hope... More

Marshall, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

On our visit to New Orleans we were thrilled with the service we received at this hotel. The staff was extremely friendly and helpful, anticipating what we might want before we had to ask. The accommodations were clean, comfortable, spacious, and in excellent condition overall. The breakfast was very good, preparing us well for our day. While outside the heart... More

Was this review helpful? Yes 1
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you very much for staying with. Our hotel is located in a great area within the city; we are just minutes away from shopping, restaurant, and the Downtown area. I will share with the staff of the excellent service that was provided to you and your family. When traveling in the New Orleans area again we love to have... More

Burbank, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2014 via mobile

Stayed for 2 weeks for work. Very clean, fantastic front desk staff, nice workout room, always had lots of parking. Breakfast room was a bit cramped where the food is laid out. Pool was nice. Close to freeway access and food, shopping. Would stay again.

Was this review helpful? Yes
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

It was a pleasure to read about your stay with us here at the Metairie Residence Inn hotel. We are happy that you stayed with us for two weeks and that we lived up to what was expected of you. We look forward to your next visit with us. More

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Additional Information about Residence Inn New Orleans Metairie

Address: Three Galleria Boulevard, Metairie, LA 70001
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
Number of rooms: 120
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Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Metairie
Metairie Residence Inn

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