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Residence Inn New Orleans Metairie

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Three Galleria Boulevard, Metairie, LA 70001
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1 room 1 guest
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Residence Inn New Orleans Metairie
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134 Reviews from our TripAdvisor Community

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Traveler rating
    57
    52
    17
    5
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (134)
  • Mar-May only
    (36)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (28)
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1 review
5 of 5 stars Reviewed 1 week ago

The Residence Inn New Orleans Metairie is close to restaurants, shopping, and downtown New Orleans. The rooms are very comfortable and always well maintained. The staff makes you feel welcome and always greets you with a smile. They go the extra mile to make sure you're comfortable. There is a hot breakfast buffet with a variety of choices. Whether you're... More 

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1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Place had a lot of construction going on. It was a bit loud and there was some chemical smells too will be much nicer in about a month staff was friendly and accomodating. Food was hot and fresh, room had some small maintenance issues but were nice

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timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

I would like to apologize that your recent stay was not satisfactory. We are undergoing beautification projects on the buildings at this time. Next year we will be renovating our guest rooms. We hope the next time that you travel to the New Orleans area you will give us the opportunity to regain your trust. More 

Katy
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights in a 2 bedroom. The beds were very comfortable, although the fold-out couch was not good for sleep. We requested a rollaway bed and that was much better. The location was very convenient for traveling in Metairie and to New Orleans, easy on & off of I-10. The breakfast was great all mornings. This was one of... More 

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Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for staying at the Metairie Residence Inn hotel we were very exceited that you selected our hotel for your travel needs. Here at Residence Inn we strive on great customer services. We look forward to your return stay with us. Thanks again for staying with us. More 

Wallingford, Connecticut, United States
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on an extended visit to New Orleans. About an 10-15 minute drive from the city, it was nice to have a suite to relax in and get away from the hustle and bustle. The staff here is very friendly and welcoming. They even helped us check in very early when we arrived ahead of schedule. The social... More 

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timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your warm comments about the Residence Inn Metairie. We thank you for your positive feedback and look forward to your return visit here at the Residence Inn Metairie. More 

corona del mar, CA
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 27, 2015

Stayed here twice for summer vacations and twice for Mardi Gras. Each time, consistent service and very pleasant. Great breakfast and staff. Good location, but you will need car to access the quarter and other places.

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Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thanks for taking the time to share your comments with us. We are happy that we meet your expecattions with our full hot breakfast and the service from our saff. Thanks for staying with us and hope to see you for Mardi Gras 2016. More 

Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 20, 2015

Staying here for 4 nights to take in the big easy. Rooms are more like apartments. Plenty of space. Full kitchens. Modern. Clean. Great staff. So helpful. Free hot breakfast. Close to everything without being surrounded by it. Love it here!

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Miguel M, Operations Supervisor at Residence Inn New Orleans Metairie, responded to this review

Thank you for your comments about the Residence Inn Metairie. We strive to make our hotel a home away from home and look forward to your next stay here at the Residence Inn Metairie More 

Carolinas
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 24, 2015

Stayed there pre-Katrina for several months. Happy to return there for business. Staff friendly. Instantly fixed any problem such as lack of dish towel. Better than most places I stay for work. Room was clean. I would gladly stay again.

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timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for staying at the Residence Inn Metairie. We were excited to see you stay with us again. Please come back and visit us again soon We love repeat guests here at the residence Inn Metairie. More 

LaPlace, Louisiana
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 23, 2015

During my recent home fire our agent placed us at this hotel which was actually a home away from home. The staff goes above and beyond and the breakfast buffet was absolutely delicious. Hey had an assortment of pastries, juices, hot oatmeal, waffles made to order. Scrambled eggs, turkey bacon, and breakfast skillet. Quite tasty with a southern twist. We... More 

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timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your warm and welcomed comments about the Residence Inn Metairie. We strive to make our hotel a home away from home and look forward to your next stay here at the Residence Inn Metairie More 

Treasure Island, Florida
Level Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 15, 2015

Staff was friends and efficient. Rooms were clean and quiet with plenty of restaurants in the area to choose. Normal breakfast food and nightly reception M-W while most Residence Inns have M-T. This one had food two nights and just a desert on the other. I feel the price was on the high end but maybe an event drove the... More 

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Miguel M, Operations Supervisor at Residence Inn New Orleans Metairie, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn New Orleans Metairie. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issue you had... More 

Mobile, Alabama
Level Contributor
92 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed May 14, 2015

OK its run by Marriott but it must have been some time since they had a Corp. inspection. You just get the feeling and sense that people are just coming to work because they have to and doing what it takes to get by. The clientele that come here are not of the highest caliber and trash the hotel from... More 

Was this review helpful? Yes
Miguel M, Operations Supervisor at Residence Inn New Orleans Metairie, responded to this review

Kjonchef, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn New Orleans Metairie. As we pride ourselves on delivering a memorable hotel experience during your travel, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere sapology for the issues you... More 

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