I was visiting friends in New Orleans, and the Four Points by Sheraton was close by their home. I was expecting a typical airport hotel, and I was pleasantly surprised when I walked into the lobby and saw what a "hip" design it had. The restaurant fare and bar atmosphere were upscale and very nice. The room was very clean... More

This hotel was very close to the airport, so it was convenient first and foremost. The staff was friendly and the rooms were clean. The bar was very hip and cool, which was a fun place to hang out in the evening. The only complaint I have was with the wait staff in the restaurant. They weren't very attentive and... More

The hotel is very clean. They seem understaffed and worked off their feet, especially in the restaurant. The bar service is friendly and efficient. One great thing is the wireless internet - no problems. The only faults I had were that the door handle was built upside down (up for open) and the coffee machine leaked. Also could do with... More

You will hear it is because of the storm as to why the rooms are not up to par yet , it is nearly a year after. how the housekeeping staff cleans the room has nothing to do with storm. Hotel is going through a major ren job , Do not have sleep number beds but they do have very... More

I had to stay at this place two different weeks. The company booked it, or I would have went elsewhere. Sometimes you got towels, sometimes you didn't. Sometimes they cleaned, sometimes they didn't. Stuff is broke all over the hotel. You could use a lot of duct tape here. The lobby has been renovated, and if that is where the... More

It was pleasant surprise to find our non refundable room was not the dump we excepted. The staff was sorely overworked and tired and so what they did not have the shuttle they advertised, the staff and the friendly attitude made all worthwhile. the prices should reflect the renovations but theservice more than made up for any defiencieces. No matter... More

The Four Points is fine. The towels and sheets were clean and I was able to get fresh towels when I wanted them. The room was poorly lit, it's true, but I only used the room to sleep in and spent the rest of my time out exploring New Orleans, so the low light didn't bother me. The hallways of... More

It's hard to believe Sheraton would allow its name to be attached to this hotel. It's not very nice nor comfortable, although it's convenient to the airport and I-10. Signs say the hotel is under renovation, but that may have stopped since Katrina. Possibly the hurricane is to blame for the state of this hotel, although previous reviews would indicate... More

This was the dirtiest, most disgusting hotel I have ever stepped foot into in my entire life. I am almost 50 years old and have been to MANY hotels and can't belive that this establishment can even keep it's doors open. My room was filthy....when I called the posted numbers to complain I was repremanded by the so called Customer... More