We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Wyndham Garden Hotel New Orleans Airport

Hotel website
Hotel deals
6401 Veterans Memorial Boulevard, Metairie, LA 70003 (Formerly Four Points by Sheraton New Orleans Airport)
Special Offer
Plan Ahead & Save 15%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Wyndham Garden Hotel New Orleans Airport
Professional photos View all
Browse nearby
Wyndham Garden Hotel New Orleans Airport
Write a Review

49 reviews from our community

Traveler rating
    12
    12
    13
    9
    3
See reviews for
10
13
3
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (49)
  • Mar-May only
    (34)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (15)
All months
A TripAdvisor Member
2 of 5 stars Reviewed 5 days ago NEW

This is an older hotel in need of renovation. At our 3:30pm check-in we were told there were no room ready but it would only be 10 - 15 minutes. We waited in the lobby in clear view of the check-in counter. After 30 minutes I asked about the room and she immediately found one for us. There were no... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We were not impressed with any aspect of this hotel. It being a Wyndham we expected cleanliness and excellent service. I gave it a 2 star rating due to the fact that the bed was comfortable and the air unit worked well, but as far as cleanliness I wasn't impressed. There were hairs in the bathroom that didn't belong to... More 

Was this review helpful? Yes 1
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. I am sorry for the cleanliness problems you mentioned with your room. This is not our typical level of cleanliness. I will share your comments with the housekeeping and maintenance department and we will make changes to ensure these problems done arise in the future. More 

Florida
1 review
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel with my husband while attending an orientation for my graduate program. The room was your average hotel room with a king size bed. The bathroom was clean, although some of the tiles in the shower were discolored by rust stains. If the art on the walls was a symbol of attention to detail, then the... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. I am pleased your room service order met your expectations and I will make the maintenance department aware of you comments. I will share your comments with hotel staff and have them address your concerns. I hope you will give us another opportunity to regain you trust and business. More 

Delray Beach, Florida
Top Contributor
165 reviews 165 reviews
39 hotel reviews
231 helpful votes 231 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Having stayed at the Four Points by Sheraton (before the switch to Wyndham) this place was just o.k. I had higher hopes after the Wyndham brand took over, but they're even worse now. There is no business center. There are two computers situated in the lobby, and one only seems to print. The internet speed in my room has slowed.... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The location of the hotel was perfect and "some" of the staff was really nice. (One of the managers could learn some customer service tips). My family and I stayed for 3 nights and the first night we had no hot water. Nobody had hot water until late afternoon the next day. Nobody voluntarily informed the guests of the issue... More 

Was this review helpful? Yes 1
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. We had an unexpected failure of a hot water pump failing during your visit. This is definitely not a typical occurrence at our property and it has been fixed. I will share your comments with the managers and supervisors to ensure when this type of catastrophic failure happens it will be... More 

Clementon, New Jersey
1 review
3 of 5 stars Reviewed 2 weeks ago

I think that you should have an extra person in the kitchen on Saturday night. It was so busy and there was only one girl for ROOM SERVICE the front desk person and the Bar Tender had to help. On Saturday we did not have our rooms cleaned no maid. I call because it was late and need fresh towels... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. I will share your comments with the staff and department heads. Our goal is to always deliver exceptional service; obviously some things fell through the cracks. i assure you we will address and correct the issue you have mentioned. More 

Magnolia
Top Contributor
97 reviews 97 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love Wyndham properties. The Gardens are consistent and this one falls into place. Clean, comfortable, kind front desk staff. The fitness center was large, the hot tub is large, bed is comfy, shower was hot. Free water in the room is always nice as well :)

Was this review helpful? Yes
Irving
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed three nights for work. Though it seems like an older building, it has been kept up and the rooms look newly remodeled and clean. The staff are all very friendly and accommodating. Malorie (sp? Sorry!) and Joyce were the ones I dealt with most and were fantastic. There aren't a whole lot of places within walking distance but the... More 

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience. I will share your comments with the staff and ensure the persons mentioned are recognized. More 

Questions? Get answers from hotel staff and past guests. Ask a question

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (3)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question