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Wyndham Garden Hotel New Orleans Airport

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6401 Veterans Memorial Boulevard, Metairie, LA 70003 (Formerly Four Points by Sheraton New Orleans Airport)
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Wyndham Garden Hotel New Orleans Airport
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66 Reviews from our TripAdvisor Community

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Traveler rating
    13
    21
    17
    12
    3
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13
18
3
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (66)
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    (42)
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Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good standard of hotel Staff were a good help, the shuttle to the airport was good The location,close to the airport but not close enough to be distracted by the planes Good selection at breakfast Room was a good size with a massive bed Bathroom was a little dated

Was this review helpful? Yes 1
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for your review and sharing your experience. We will be renovating the property very soon and hopefully we can get a perfect score in the future. I will share your comments with the staff. More 

Missouri City, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

I will never stay at that location ever again. Upon visiting New Orleans.My Wife and I experience was very disappointing.Noise Kids running up and down the hallway all evening. Loud enough to hear in our rm.whilw they where in there room.Reported it 3 times to the gentleman at front desk.he supposedly called someone to have them lower there voices.the continued.... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience. We are sincerely sorry for this incident, no one should be disturbed while relaxing at our property. I will share your comments with the Front Desk staff and ensure this problem is addressed more appropriately in the future. More 

Travelers are raving about these Metairie hotels

El Paso, Texas
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel itself was nice. Hot water, clean rooms etc. the air conditioner was working, but could hardly sleep for all the noise. Maids were ok. The restaurant at the hotel had bad food and high prices. There were no other places that were within walking distance. I'm 79 years old. Charged people $ 15.00 one way even to go... More 

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for taking the time to share your experience. The hotel does provide shuttle service to our guest, when they are not busy making drop-off/pick-ups at the airport. I am sorry that our restaurant did not meet your expectations. I will share your comments with the restaurant manager to ensure no one else is dissatisfied with their services. More 

Alexandria, Louisiana
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel was very nice and very clean. The staff were very friendly. The catering staff was FABULOUS and worked so well with our group for the entire weekend. They were very attentive and extremely polite.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. I will share your comments with the staff. We hope you will visit us again in the future. More 

Houston
Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were driving back across the state and needed a place to stay with easy access and plenty of parking for a large vehicle (trailer). We called and they were super helpful telling us they had space for our trailer. The restaurant was open late and the clerk told us that if we didn't make that there were other places... More 

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience. I will share your comments with the staff. We are pleased you enjoyed our property and staff. More 

Greenwood, Indiana
1 review
4 of 5 stars Reviewed 3 weeks ago

maintenance lacking The wwalpaperwas falling off mold and holes in bathroom wall need to be repaired and address.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for your comments and sorry for the issues you encountered. I will share them with the maintenance department. More 

Irvine, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is basic but has a very nice bar and nice rooms . good staff and always happy to help . The noise in the corridors can be annoying. food is ok , hit or a miss really j have had nice meals in there .

Was this review helpful? Yes
SMETOY, Public Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for your comments, I will share them with the staff. The hotel will be completely renovated; beginning in July. Hopefully you will visit us in the future and see the improvements we have made. More 

Beaumont, Texas
Level Contributor
268 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for about 6 hours because we had to get to the airport very early in the morning. The room was not well lit - could have used more lamps. Thankfully, there was plenty of hot water and the beds were comfortable. The room looks cheaply renovated. Plastic strip around the bathroom mirror had come loose. When we got... More 

Was this review helpful? Yes
SMETOY, Public Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for taking the time to share your experience. We are in the beginning phases of renovating the property. The exterior is almost completed and we will begin on the interior in early July. I hope you will visit us in the future and see the updates we have made. More 

Houston, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

Great Customer Service from Derek at the Front Desk. Thank You! To make a long story short, I had a billing issue that needed to be resolved and Megan investigated the problem and resolved it. Thank you for stepping up and quickly handling my issue!

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for your kind words. I will share them with the staff and ensure Megan and Dereck are recognized. More 

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