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Wyndham Garden Hotel New Orleans Airport

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6401 Veterans Memorial Boulevard, Metairie, LA 70003 (Formerly Four Points by Sheraton New Orleans Airport)
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Wyndham Garden Hotel New Orleans Airport
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85 Reviews from our TripAdvisor Community

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Traveler rating
    19
    28
    22
    12
    4
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24
21
5
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Everett, Washington
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Excellent service! The rooms were wonderful, I utilized the shuttle multiple times and every time the drivers were courteous and helpful. They even allowed me to stay two hours after I was supposed to check out. The rooms were lovely and comfortable. Great place to stay!

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Baton Rouge
1 review
5 of 5 stars Reviewed 3 days ago NEW

I just wanted to get away for the weekend and get some rest and relaxation. The hotel was clean, very nice, and comfortable. I will definitely be staying at another Wyndham Garden Hotel in the future! Excellent customer service as well- the staff was friendly and always greeted you with a pleasant attitude and smile.

Review collected in partnership with Wyndham Hotel and Resorts

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Tallahassee, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were able to check in early,Once inside the room we new we were at a great hotel.The BEDS are AMAZING.

Review collected in partnership with Wyndham Hotel and Resorts

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SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience. We are happy our property met your expectations. More 

Monroeville, Alabama
1 review
4 of 5 stars Reviewed 5 days ago NEW

When we first checked in and we went to the room the safe was locked and we wanted to keep our valuables in the safe but we couldn't get in it. I called the front desk and ask them to send the maintenance man up to show us how to get in the safe they told us they would send... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
SMETOY, Public Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for reviewing our property, I am happy you enjoyed your visit but I apologize for the lack of communication and attentiveness regarding your safe. We will do some retraining on the procedure for guest requests. Thank you again for your comments. More 

New London, Connecticut
1 review
3 of 5 stars Reviewed 1 week ago NEW

The only complaint was the air conditioner is my room was very loud, I could not sleep the first night due to the noise it was makeing. I purchased ear plugs the next day and I was able to sleep for the next two nights.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for your comments and we apologize for the loud air conditioner. I will have the housekeepers/maintenance locate the source of the problem and correct it. Thank you again. More 

4 of 5 stars Reviewed 1 week ago

We checked in on 7/23/15, the overall experience was great. The front desk staff were accomodating especially Deandra. She was very polite and informative and handled the guests with ease. Marcelo our shuttle driver went over and beyond to get us to and from the airport and local places near the hotel and was very infromative and a gentlemen. The... More 

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience. We have addressed your concerns from your visit. We are finalizing plans to renovate the property over the next few months, we hope you will visit us again to see the improvements we have made. We appreciate you honesty and I assure you we have corrected the failures and acknowledged the successes you have... More 

Metairie, Louisiana
3 of 5 stars Reviewed 1 week ago

This was our first annual mother/daughter retreat. The overall staff was extremely pleasant and helpful. There were issues with the omelette girl (Alana-nasty attitude and rude to our mothers) during breakfast. The issue was addressed with the Head Chef and he comped our family with breakfast vouchers. The hotel needs more updating as there is mold in the room. Housekeeping... More 

Was this review helpful? Yes
SMETOY, Public Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience Ms. Odom. We are addressing your concerns and acknowledging the persons whom did a great job during your visit. We have already shared your comments with our employees, managers and corporate office. More 

Houston
1 review
3 of 5 stars Reviewed 1 week ago

Needs updating. Repaint more of spa like colors.I paid the same in Baton Rouge and had a refrigerator in my room.On the other hand staff was very nice and courteous.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience. We are in the final planning phases of our upcoming renovation. Hopefully our new product will be more inline with your expectations. I will also share you comments regarding refrigerators and microwaves with the planning team. I hope you will give us another opportunity in the future, when traveling in the New Orleans area. More 

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Prices are for 1 room, 2 adults
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