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Wyndham Garden Hotel New Orleans Airport

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6401 Veterans Memorial Boulevard, Metairie, LA 70003 (Formerly Four Points by Sheraton New Orleans Airport)
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Wyndham Garden Hotel New Orleans Airport
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Wyndham Garden Hotel New Orleans Airport
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53 reviews from our community

Traveler rating
    12
    14
    14
    10
    3
See reviews for
10
15
3
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Lansing, Michigan
1 review
4 of 5 stars Reviewed 2 weeks ago

Great hotel near NOLA. Staff was very efficient and knowledgeable about the area. Beds were very comfortable.

Review collected in partnership with Wyndham Hotel and Resorts

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SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for your review. I will share your comments with the staff. More 

Fayetteville, Tennessee
1 review
2 of 5 stars Reviewed 2 weeks ago

When I arrived, 1.) The Staff never made eye contact and were not very receptive. 2.) Getting to the room the mattress cover had very large blood stains on it. 3.) Bath room had a wobbly toilet, with mold growing in the corners and rust on the shower walls. 4.) Having to sign a no smoking waiver then getting to... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. This is not the typical level of service given at our property. I am sincerely sorry for all of the problems during your visit. I have shared your comments with the staff and we are finding ways to double check each item, to ensure this doesn't happen in the future. More 

Travelers are raving about these Metairie hotels

Houston, Texas
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good place to stay for jazz fest.....Good price.....Friendly staff.....The food at the in house grill was slow and salty......The room was just right for what we needed.....we didn't go swimming in the pool, but it was a nice size........

Was this review helpful? Yes
SMETOY, Public Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for taking the time to review our property. I will share your comments with the staff, especially the restaurant. We have had some challenges with our new menu items and are working to make each meal preparation consistent. We hope you will visit our property and restaurant again in the future. More 

A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago

This is an older hotel in need of renovation. At our 3:30pm check-in we were told there were no room ready but it would only be 10 - 15 minutes. We waited in the lobby in clear view of the check-in counter. After 30 minutes I asked about the room and she immediately found one for us. There were no... More 

Review collected in partnership with Wyndham Hotel and Resorts

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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were not impressed with any aspect of this hotel. It being a Wyndham we expected cleanliness and excellent service. I gave it a 2 star rating due to the fact that the bed was comfortable and the air unit worked well, but as far as cleanliness I wasn't impressed. There were hairs in the bathroom that didn't belong to... More 

Was this review helpful? Yes 1
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. I am sorry for the cleanliness problems you mentioned with your room. This is not our typical level of cleanliness. I will share your comments with the housekeeping and maintenance department and we will make changes to ensure these problems done arise in the future. More 

Florida
1 review
3 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel with my husband while attending an orientation for my graduate program. The room was your average hotel room with a king size bed. The bathroom was clean, although some of the tiles in the shower were discolored by rust stains. If the art on the walls was a symbol of attention to detail, then the... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. I am pleased your room service order met your expectations and I will make the maintenance department aware of you comments. I will share your comments with hotel staff and have them address your concerns. I hope you will give us another opportunity to regain you trust and business. More 

Delray Beach, Florida
Top Contributor
166 reviews 166 reviews
39 hotel reviews
234 helpful votes 234 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Having stayed at the Four Points by Sheraton (before the switch to Wyndham) this place was just o.k. I had higher hopes after the Wyndham brand took over, but they're even worse now. There is no business center. There are two computers situated in the lobby, and one only seems to print. The internet speed in my room has slowed.... More 

Review collected in partnership with Wyndham Hotel and Resorts

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Pool/beach area (1)
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Hotel & grounds (3)
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Prices are for 1 room, 2 adults
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