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Wyndham Garden Hotel New Orleans Airport

3.0 of 5 6401 Veterans Memorial Boulevard, Metairie, LA 70003 (Formerly Four Points by Sheraton New Orleans Airport)
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Wyndham Garden Hotel New Orleans Airport
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Wyndham Garden Hotel New Orleans Airport
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212 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mountain Brook, Alabama, United States
Top Contributor
81 reviews 81 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Arrive to no room available, was told it would be ready at 2 and they would text me when it was ready. That didn't happen. No explanation when I confronted the person the next day who told me they would do that service. She just shrugged and said they were busy- if she can't handle busy she shouldn't be in... More 

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel from my husband. He stated that the area was safe great for parking and the room was clean plus excellent price we're always in NOLA for family friends and business, I booked though Priceline, once again I booked for someone else I'll let you know myself when I stay here in March 2015 ....I can only... More 

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SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your husband's experience at our property. We look forward to your visit in March. I hope your experience will be just as satisfactory as your husband's. More 

Cape Girardeau, Missouri, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

We checked into the hotel, which although quite dated on the exterior has clearly been freshened up SOME on the interior. We truly wondered about the cleanliness of our room when after going around the room in my stocking feet the evening of our arrival, I noticed a great deal of dirt built up (they were white socks). Then too... More 

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SMETOY, Front Office Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. I sincerely apologize for the lack of service you received during your visit. I will share your comments and address you concerns with the front desk and housekeeping teams. This is not our typical level of service and I assure you we deliver better service in the future. More 

Bridgeton
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Everything in the room was very good. The only thing was the water for the shower did not get hot enough. Parking was very good. Area around hotel was clean and quiet. Parking was very good. The area around the hotel is clean and quiet. The server in the restaurant on Saturday night gave poor service. I would stay here... More 

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SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. I have shared you comments with the restaurant staff and management. I am pleased you were happy with the other aspects of our property. We look forward to your next visit. More 

Plano, Texas
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Four points by Sheraton hotel used to be here I guess. We could still see the remnants of the old sign on the building. This explains why we could only see a Sheraton hotel at this location in Google maps. We stayed here for 3 days. It was very comfortable. We were looking for a hotel close enough to downtown... More 

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SMETOY, Front Office Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for taking the time to share your experience. We are currently in the process of repainting the exterior of the building, this should remove the last bits of the Fourpoints from the property. I am pleased our accommodations met you needs. I hope you will choose us in the future when traveling in the New Orleans area. More 

Trinity, Florida
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very convienant for our needs, close to airport. They provide shuttle service. Very accommodating , very clean, anything we needed we got in a timely manner. Front desk sevice was great, very helpful.

Review collected in partnership with Wyndham Hotel and Resorts

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SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. I am pleased we were able to meet your needs. I will share your comments with the staff. At the Wyndham Garden New Orleans Airport we pride ourselves on delivering great customer sevice. More 

Houston, Texas
Contributor
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 19, 2014

Nice hotel, very convenient to the airport and I-10. Comfortable room with balcony. I stayed on the 7th floor and had a nice view towards downtown New Orleans. My only complaint was that the room is very small. Not at all what I expected for the price I paid.

Was this review helpful? Yes 1
SMETOY, Front Office Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for reviewing our property. I am pleased you enjoyed your experience and sorry that the room size did not meet you expectation. There are king deluxe rooms at the property that offer more square footage compared to the standard king rooms. Hopefully you will visit us again when traveling in the New Orleans Area. More 

Santa Cruz, California, United States
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 15, 2014

Staying overnight in New Orleans, actually Metairie, The shuttle picked me up from the airport in about 26min. My room was Clean and inviting, the Staff was friendly and courteous, Nice Bed and Bedding, plenty of towel, quite, I would recommended this Hotel to anyone, Price is right, staff and Hotel were older but very Nice..I felt safe and comfortable...

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SMETOY, Front Office Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience. We look forward to you next visit to the new Wyndham Garden New Orleans Airport. More 

Avinger, Texas
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 10, 2014

I was with a group of four people that spent the night at this hotel before we left for a cruise. Our rooms were very clean, the staff was very courteous and the price was right. In fact the hotel as a whole was very clean. The bed was comfortable and the air was not noisy. The location was great... More 

Was this review helpful? Yes 1
SMETOY, Front Office Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience. We look forward to your next visit. I will share your comments with the staff. More 

Galveston Island, Texas
2 reviews
3 of 5 stars Reviewed November 3, 2014

The room I had was small, but nice: Complimentary snacks and water, large TV, comfortable queen sized bed, modern and well-equipped bathroom, plenty of outlets near the bed, and a self-contained AC unit. One of my only complaints about the actual room is the self-contained AC did not have a function to continuously blow air. It was either on and... More 

Was this review helpful? Yes
SMETOY, Front Office Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for taking the time to review our property. I have spoken with the front desk staff and the shuttle drivers about the issues you experienced. This is not our typical level of service and I assure you we will correct your worries. I hope you will give us another opportunity to redeem ourselves in the future. More 

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Additional Information about Wyndham Garden Hotel New Orleans Airport

Address: 6401 Veterans Memorial Boulevard, Metairie, LA 70003 (Formerly Four Points by Sheraton New Orleans Airport)
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Garden Hotel New Orleans Airport 3*
Number of rooms: 220
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Also Known As:
Four Points By Sheraton New Orleans Airport Hotel Metairie
4 Points By Sheraton New Orleans Airport
Sheraton New Orleans Airport
Four Points Metairie
Metairie Sheraton
Metairie Four Points

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