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Wyndham Garden Hotel New Orleans Airport

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6401 Veterans Memorial Boulevard, Metairie, LA 70003 (Formerly Four Points by Sheraton New Orleans Airport)
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Wyndham Garden Hotel New Orleans Airport
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Wyndham Garden Hotel New Orleans Airport
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32 reviews from our community

Traveler rating
    10
    8
    8
    3
    3
See reviews for
5
9
3
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alligator, Mississippi
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 4 days ago NEW

The location is a good place to stay while visiting New Orleans. Overall, the staff was friendly and professional. There was a restaurant, bar and room service on location. The handicap accessible room is ok except for the shower. There was a shower chair to use. However, no place to put soap tray. The shower head was not installed in... More 

Was this review helpful? Yes 1
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. I will share your comments with our maintenance department and management; to address the issues you express with the shower. Thank you again. We hope you will choose us again in the future. More 

A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW

Enjoyed my stay at the Wyndham Garden Hotel. Convenient, right off the I-10 and only 20 minutes away from the downtown New Orleans. The accommodations were very clean and comfortable.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for your comments regarding your visit to our property. I hope you will choose us again when in the New Orleans area. More 

A TripAdvisor Member
3 of 5 stars Reviewed 5 days ago NEW

Checked in went up to the room to find it kinda warm checked the air and it was on but only blowing air like a fan. Called the front desk they sent someone up right away the guy worked on the air and it started to blow cold, we left and came back to find the room warm again. I... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience. I will share your comments with the front desk staff and have a conversation of how to better handle this situation in the future. I am sorry that you were inconvenienced but I am pleased we were able to accommodate your needs. More 

Iowa
Top Contributor
181 reviews 181 reviews
57 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

While this property is a 10 minute shuttle ride away from the airport, the staff is very polite and helpful. I had booked through Expedia a two-night stay then cancelled and rebooked through the Wyndham Rewards website. However, when I arrived I was only confirmed for Saturday night and not Friday. The front desk was able to book me a... More 

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience. I am pleased we were able to accommodate your needs. I hope you will choose us again in the future when traveling in the New Orleans area. More 

Houma, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

When we arrived we were greeted not even three feet into the hotel. It was a nice start to our stay. The staff was very friendly and helpful in everything we needed. The only thing I would have changed was the bed. It was very uncomfortable for my back. I woke having to take pain medication to make it through... More 

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for taking the time to share your experience at our property. We are pleased your stay met your expectations. I hope you will visit us again in the future. More 

Mobile, Alabama
1 review
2 of 5 stars Reviewed 1 week ago

the bed rooms were very out of date. needed new carpet. the chair was old and worn at the bottom. the stan was ragedy at bottom. bathroom was average. the only nice thing i liked was front . room door wouldnt lock and had a bad water leak on carpet hall way on 1st floor.

Review collected in partnership with Wyndham Hotel and Resorts

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SMETOY, Front Office Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. We are currently undergoing many changes to the property; both inside and out. I hope you will visit us again in the future and see the updates that are taking place. Unfortunately during your visit, a water pump ruptured in the middle of the night and it couldn't be fixed until... More 

Top Contributor
108 reviews 108 reviews
19 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 1 week ago

This was booked by my company for a business trip. I probably would not stay here on my own. The check-in staff was efficient and kind. However, the check-out staff not as much. They were more argumentative, when I voiced a complaint, instead of just trying to find a solution. The hotel corridors seem run down and dingy. Same with... More 

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review

Thank you for sharing your experience at our property. We are currently undergoing multiple updates to the property; both inside and out. We want the aesthetics of the property to match the staffs attentiveness and the beds comfort. I hope you will visit us again in the future and see what changes we have made. More 

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