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All 21 Metairie hotels

Four Points by Sheraton New Orleans Airport

3.0 of 5 Hotel   |   6401 Veterans Memorial Boulevard, Metairie, LA 70003
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Ranked #11 of 21 Hotels in Metairie
A recent review
5 of 5 stars reviewed 3 days ago
Jason R Madison, NJ
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191 reviews from our community

Traveler rating
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    55
    28
    24
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Madison, NJ
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed for 3 nights on a business trip. The staff was extremely courteous. The had a free 24hr shuttle to many places including the airport, restaurants, and the riverboat casino. The pool was nice and clean. The rooms were clean with very very comfortable beds. The restaurant at the hotel was a little pricey for the type of food,... More

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for your positive words regarding your experience at our property. We hope you will choose our property again when in the New Orleans area. More

Amherst, Ohio
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We've stayed here in June, July, August and September due to work. Here's the lowdown. This hotel is bug free which is incredible for the area. The front desk staff is proficient and accommodating although sometimes abrupt for no reason. The rooms are incredibly clean and I've never smelled anything offputting inside a room. The beds are nice, the furniture... More

Was this review helpful? Yes 1
SMETOY, Front Office Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for your review of our property. I will share your comments with the staff, especially the maintenance department. We have a scheduled vacuuming and cleaning of the pool area daily but it seems this isn't being done on a consistent basis. We will revisit the clean/maintenance of the pool area and ensure these problems are corrected. Again, thank... More

Jonesboro, Arkansas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

We had our Family Reunion here and the staff was nice and attentive. Actually got to check in early and helped to put most of us on the same floor. The pool was refreshing and clean and so was the hot tub. My only con was the breakfast was rediculously priced for the choice you had. It was in a... More

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for taking the time to review our property. I am pleased our service and amenities met your expectations. I will share your comments with the restaurant manager, in regard to the buffet. We hope you will visit us again when in the New Orleans area. More

Copenhagen, Denmark
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a simple airport hotel that has seen better days. I was questioning the moldy smell in my room, sort of smelled like they tried to clean it after being a smoking room. Aircon was super noisy so i turned it off, but it still went on making some noise from outside even it was off. So i had... More

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for taking the time to share your experience. I will personally inspect 410 to find the source of the smell. We have some big changes taking place before the end of 2014, i hope you will visit us again in the future. More

Seattle
Top Contributor
568 reviews 568 reviews
61 hotel reviews
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed July 25, 2014

The budget brand of Starwood so set your expectations adequately low; I do. Yes, the staff is fine, the rooms OK, yada yada. It's just cheap quality. You get what you pay for. The one highlight is a nice little pool.

Was this review helpful? Yes 1
SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for posing a review of our property. I am happy you were pleased with our pool. I wish the other aspects of our property would have better met your expectations. More

New Orleans, Louisiana
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

I stayed here for 4 nights for a business event, and it was wonderful. If you are coordinating the event, the staff goes out of its way to provide wonderful accommodations and service. The meeting rooms themselves are large and capable of handling groups of 40+ with ease, and any issues that arise are quickly addressed. The rooms are not... More

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for this great review. I will share your comments with the catering and banquets staff. We look forward to your next visit. More

Saint Geyrac
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 10, 2014

Company pays for me to stay here on my way to work, rooms are comfy with big beds tv & air conditioning, facilities are good, Air conditioning is a bit noisy. Staff are helpful & pleasant. Restaurant is adequate, personally I would eat out. Good enough for one night

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for your review. i will share your comments with the management staff to improve the area you have noted. We always aim to please in all area of our property. The next time you are at our property please express, to one of the management staff, how we could better meet your expectations. More

Baltimore, Maryland
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed July 9, 2014 via mobile

I was there for business a few days. The customer service in the place is excellent. The rooms lack luster. The lobby is modern and it's deceiving. The rooms are very outdated. The AC unit in room is loud and temperamental. The place was very clean although. But there is a weird feeling you get when you walk down the... More

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for your comments regarding our property. I have shared them with the management team. We have started a plan to renovate the guest rooms and hallways. We hope you will choose us again in the future and see what updates we have made. More

Acworth, Georgia, United States
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 30, 2014

We recently visited New Orleans to attend our son's college orientation session over a weekend and during the week. We arrived on a Saturday and checked out on Tuesday. Our check-in was very pleasant and the desk clerk worked to get 2 rooms close together, which they were able to accomplish. As a Starwood Gold member we had treats waiting... More

Was this review helpful? Yes 1
Baton Rouge
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 14, 2014

Location near airport, 15 mins by shuttle, plus very comfortable room, friendly staff, and early shuttle makes for a good package when early morning departure is necessary. Good rstaurany and bar setup

Was this review helpful? Yes 1
SMETOY, Front Office Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for taking the time to share your experience at our property. I am happy we were able to meet your needs and expectations. We hope you will choose us again when in the New Orleans Area. More

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Additional Information about Four Points by Sheraton New Orleans Airport

Address: 6401 Veterans Memorial Boulevard, Metairie, LA 70003
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton New Orleans Airport 3*
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Also Known As:
4 Points By Sheraton New Orleans Airport
Four Points By Sheraton New Orleans Airport Hotel Metairie
Sheraton New Orleans Airport
Four Points Metairie
Metairie Sheraton
Metairie Four Points

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