they were very helpful to our needs. We stayed 2 nights then came back 2 nights later. Nice room and the staff was very helpful to our needs.Very convenient to driving downtown a short 5-10 min drive.The rooms were very nice and clean.

Stayed here for a business trip. Staff was nice, hotel newly renovated and clean. Lots of amenities and a respectful breakfast. Great if you need to stay near the airport. The only problem I had...and this is a pet peeve of mine...the iron reeked of mildew and left mineral deposits on my shirt. This is why you have to be... More

This hotel is less than 10 minutes from the French quarter with easy access to the city. We stayed for three night in April of 2013 and were looking for a place to stay outside the craziness. Pros - Great location A couple of great local place to eat by the hotel Large rooms Helpful Manager Malcolm Cons- We had... More

Our flight arrived at midnight so we opted to stay by the airport rather than head into the city. The hotel's free shuttle picked us up (you need to walk through the airport's transit center to the inner parking garage for hotel shuttles), and our experience with customer service was excellent - from the shuttle driver to the hotel clerk,... More

I reserved to this hotel because the Hyatt in New Orleans was full. This was a one night stay. I hotel is near I-10, which makes it easy to drive to the Business District in New Orleans. Very clean and very nice. I enjyed it.

The airport is about three miles from the hotel. The hotel shuttle runs 24 hours a day. The front desk staff checked us in without any problems and accommodated us on the location of our rooms. The rooms are small but well design. Two night stand, two chairs and a medium size dresser with three large drawers. There is an... More

This hotel was undergoing some renovation so keep that in mind. Definitely not as nice as other Four Points I've stayed in - looking a bit shabby but being renovated. The hotel is just off the highway in an area that has little to offer visitors. No restaurants or other places a visitor would want to go. I wouldn't feel... More

In a nutshell the hotel was O.K. Clean rooms, attentive personnel but the manager overstepped the guest/ management boundary. We stayed in a group of around 40 people for a national basketball tournament for 10 yr old. We stayed for 10 days. Around the 7th night when the tournament was over the coach informed the parents that we would have... More

Big variability in capability and friendliness of staff. Rooms are just okay; location leaves a lot to be desired -- the only reason to stay here is if you have an early morning flight. Worst of all, if you need to check-out sooner than anticipated--and give them advanced notice--they will not refund your money. i reserved four nights, and even... More