My husband and two children (ages 8 & 5) were visiting New Orleans for the first time.We picked this hotel because it was less expensive than other hotels in the area and the pictures looked good. It was about 10-12 miles from downtown, so we figured it would be a little more affordable. I was pretty pleased with the lobby... more

Stay here one night for an early flight out. It is okay. Nothing fancy, and nothing to write home about. There is free Internet access. But telephone calls for toll free number charge $0.85 for this first use. It has a free shuttle bus to airport terminals. The first in the morning leaves hotel at 5:00 am. It should give... more

I wouldn't stay at this dump if it was only place left in town! The bathrooms were full of mildew. I ate in the dining area which was filthy and the service and food was awful. Who runs this dump? more

The Four Points Hotel is within 5 miles from the airport. It makes it very convenient when needing to get to the airport quickly. The hotel was clean, roomy and comfortable. A little dated, but still comfortable. more

I had a flight out the next day about noon and wanted to return to the rental car the evening before so I would not have to pay and extra day and also to get a weekend rate and thus saving my client money. I am SPG plat currently. Called the hotel from the ground transportation center and asked to... more

This place is a dump. I asked to see the manager, A guy came out and didn't help me. The General manager "MOBY" was extremely rude. Never again....Sheraton in horriable! more

I used my Starwood points for this hotel and after reading the reviews I was a little nervous, but to tell the truth I will stay there again in June. We had a 6am flight to catch and we were traveling with a 2 year old so we didnt want to leave at 3am. The check in went very smooth... more

Billed as a premier property, this place falls short. It is a revamped Holiday Inn and looks the part. Cosmetic upgrades are about as effective as lipstick on a pig. To its credit, the staff was pleasant and professional. Desk staff appears to be local while wait staff and drivers are Russian "students" doing international studies. Maid service is Hispanic.... more

I am not sure what hotel the other reviewers stayed at.....but my experience has so far been just awful!! Halls are dark and dirty, bathtub "paint is peeling" (said housekeeping...I didn't know hotels painted their bathtubs!!), slimey peeling ?paint under the bathtub bathmat (disgusting!), the room phone direct dial buttons didn't work, walls dirty, and bed linen dirty. Oh yeah,... more