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All 21 Metairie hotels

Four Points by Sheraton New Orleans Airport

3.0 of 5 Hotel   |   6401 Veterans Memorial Boulevard, Metairie, LA 70003
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Ranked #11 of 21 Hotels in Metairie
A recent review
4 of 5 stars reviewed 6 days ago
Patrick G Jersey City, New Jersey
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194 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jersey City, New Jersey
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I'm generally not a fan of Four Points .. With that said we checked in SPG Platinum, arrived late due to flight delays out of Atlanta. Meeting the shuttle driver we loaded loaded the bags as I got into the van I thought I heard a bang but I assumed my backpack had hit the sliding side door. As we... More

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Oskaloosa ,Iowa
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I and another couple stayed here on the 13th of Sept. for one night before a cruise. Check in was fast and the desk clerk was very nice. Our room was clean and neat with everything we wanted for a one night stay. We used the park and stay package and left our cars at the hotel.... More

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New York City, New York
Top Contributor
73 reviews 73 reviews
34 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Got a great online deal from the Starwood website on this hotel, which is otherwise pretty mediocre. Free wifi helped, but the location is inconvenient and a 15-20 minute wait of rthe courtesy bus from the airport did not help. Just minutes after I exited the the elevator on the 6th floor, the hotel experienced a total blackout due to... More

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SMETOY, Front Office Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for taking the time to share your experience at our property. I am happy the staff's service overshadowed the problem areas of the property. We are in the process of updating the property over the next 3 months. We will be updating beds, flooring and the overall aesthetics of the property. We hope you will visit us again... More

Madison, NJ
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for 3 nights on a business trip. The staff was extremely courteous. The had a free 24hr shuttle to many places including the airport, restaurants, and the riverboat casino. The pool was nice and clean. The rooms were clean with very very comfortable beds. The restaurant at the hotel was a little pricey for the type of food,... More

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for your positive words regarding your experience at our property. We hope you will choose our property again when in the New Orleans area. More

Amherst, Ohio
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We've stayed here in June, July, August and September due to work. Here's the lowdown. This hotel is bug free which is incredible for the area. The front desk staff is proficient and accommodating although sometimes abrupt for no reason. The rooms are incredibly clean and I've never smelled anything offputting inside a room. The beds are nice, the furniture... More

Was this review helpful? Yes 3
SMETOY, Front Office Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for your review of our property. I will share your comments with the staff, especially the maintenance department. We have a scheduled vacuuming and cleaning of the pool area daily but it seems this isn't being done on a consistent basis. We will revisit the clean/maintenance of the pool area and ensure these problems are corrected. Again, thank... More

Jonesboro, Arkansas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

We had our Family Reunion here and the staff was nice and attentive. Actually got to check in early and helped to put most of us on the same floor. The pool was refreshing and clean and so was the hot tub. My only con was the breakfast was rediculously priced for the choice you had. It was in a... More

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for taking the time to review our property. I am pleased our service and amenities met your expectations. I will share your comments with the restaurant manager, in regard to the buffet. We hope you will visit us again when in the New Orleans area. More

Copenhagen, Denmark
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 16, 2014

This is a simple airport hotel that has seen better days. I was questioning the moldy smell in my room, sort of smelled like they tried to clean it after being a smoking room. Aircon was super noisy so i turned it off, but it still went on making some noise from outside even it was off. So i had... More

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for taking the time to share your experience. I will personally inspect 410 to find the source of the smell. We have some big changes taking place before the end of 2014, i hope you will visit us again in the future. More

Seattle
Top Contributor
601 reviews 601 reviews
64 hotel reviews
112 helpful votes 112 helpful votes
2 of 5 stars Reviewed July 25, 2014

The budget brand of Starwood so set your expectations adequately low; I do. Yes, the staff is fine, the rooms OK, yada yada. It's just cheap quality. You get what you pay for. The one highlight is a nice little pool.

Was this review helpful? Yes 2
SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for posing a review of our property. I am happy you were pleased with our pool. I wish the other aspects of our property would have better met your expectations. More

New Orleans, Louisiana
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

I stayed here for 4 nights for a business event, and it was wonderful. If you are coordinating the event, the staff goes out of its way to provide wonderful accommodations and service. The meeting rooms themselves are large and capable of handling groups of 40+ with ease, and any issues that arise are quickly addressed. The rooms are not... More

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for this great review. I will share your comments with the catering and banquets staff. We look forward to your next visit. More

Saint Geyrac
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 10, 2014

Company pays for me to stay here on my way to work, rooms are comfy with big beds tv & air conditioning, facilities are good, Air conditioning is a bit noisy. Staff are helpful & pleasant. Restaurant is adequate, personally I would eat out. Good enough for one night

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for your review. i will share your comments with the management staff to improve the area you have noted. We always aim to please in all area of our property. The next time you are at our property please express, to one of the management staff, how we could better meet your expectations. More

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Additional Information about Four Points by Sheraton New Orleans Airport

Address: 6401 Veterans Memorial Boulevard, Metairie, LA 70003
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton New Orleans Airport 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
4 Points By Sheraton New Orleans Airport
Four Points By Sheraton New Orleans Airport Hotel Metairie
Sheraton New Orleans Airport
Four Points Metairie
Metairie Sheraton
Metairie Four Points

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