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All 21 Metairie hotels

Four Points by Sheraton New Orleans Airport

3.0 of 5 Hotel   |   6401 Veterans Memorial Boulevard, Metairie, LA 70003
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Ranked #11 of 21 hotels in Metairie
A recent review
3 of 5 stars reviewed yesterday
R I Jonesboro, Arkansas
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189 people have reviewed this hotel

Traveler rating
    35
    48
    54
    28
    24
See reviews for
43
37
13
59
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Jonesboro, Arkansas
2 reviews
3 of 5 stars Reviewed yesterday NEW

We had our Family Reunion here and the staff was nice and attentive. Actually got to check in early and helped to put most of us on the same floor. The pool was refreshing and clean and so was the hot tub. My only con was the breakfast was rediculously priced for the choice you had. It was in a... More

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Copenhagen, Denmark
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a simple airport hotel that has seen better days. I was questioning the moldy smell in my room, sort of smelled like they tried to clean it after being a smoking room. Aircon was super noisy so i turned it off, but it still went on making some noise from outside even it was off. So i had... More

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for taking the time to share your experience. I will personally inspect 410 to find the source of the smell. We have some big changes taking place before the end of 2014, i hope you will visit us again in the future. More

Seattle
Top Contributor
482 reviews 482 reviews
59 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed July 25, 2014

The budget brand of Starwood so set your expectations adequately low; I do. Yes, the staff is fine, the rooms OK, yada yada. It's just cheap quality. You get what you pay for. The one highlight is a nice little pool.

Was this review helpful? Yes 1
SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for posing a review of our property. I am happy you were pleased with our pool. I wish the other aspects of our property would have better met your expectations. More

New Orleans, Louisiana
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

I stayed here for 4 nights for a business event, and it was wonderful. If you are coordinating the event, the staff goes out of its way to provide wonderful accommodations and service. The meeting rooms themselves are large and capable of handling groups of 40+ with ease, and any issues that arise are quickly addressed. The rooms are not... More

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for this great review. I will share your comments with the catering and banquets staff. We look forward to your next visit. More

Saint Geyrac
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 10, 2014

Company pays for me to stay here on my way to work, rooms are comfy with big beds tv & air conditioning, facilities are good, Air conditioning is a bit noisy. Staff are helpful & pleasant. Restaurant is adequate, personally I would eat out. Good enough for one night

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for your review. i will share your comments with the management staff to improve the area you have noted. We always aim to please in all area of our property. The next time you are at our property please express, to one of the management staff, how we could better meet your expectations. More

Baltimore, Maryland
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed July 9, 2014 via mobile

I was there for business a few days. The customer service in the place is excellent. The rooms lack luster. The lobby is modern and it's deceiving. The rooms are very outdated. The AC unit in room is loud and temperamental. The place was very clean although. But there is a weird feeling you get when you walk down the... More

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SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for your comments regarding our property. I have shared them with the management team. We have started a plan to renovate the guest rooms and hallways. We hope you will choose us again in the future and see what updates we have made. More

Acworth, Georgia, United States
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 30, 2014

We recently visited New Orleans to attend our son's college orientation session over a weekend and during the week. We arrived on a Saturday and checked out on Tuesday. Our check-in was very pleasant and the desk clerk worked to get 2 rooms close together, which they were able to accomplish. As a Starwood Gold member we had treats waiting... More

Was this review helpful? Yes 1
Baton Rouge
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 14, 2014

Location near airport, 15 mins by shuttle, plus very comfortable room, friendly staff, and early shuttle makes for a good package when early morning departure is necessary. Good rstaurany and bar setup

Was this review helpful? Yes 1
SMETOY, Front Office Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for taking the time to share your experience at our property. I am happy we were able to meet your needs and expectations. We hope you will choose us again when in the New Orleans Area. More

Columbus
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 10, 2014

My sisters and I stayed here for 1 night because we had an early flight and it is close to the airport. The room is large and cozy and the beds are comfortable. The staff is friendly and helpful and attentive. We were having dinner at Copeland's and one of the staff printed directions for me to ensure we could... More

Was this review helpful? Yes 1
SMETOY, Public Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for sharing your experience at out property. I am happy we were able to meet your needs with service and our location. We hope you will visit us again when in the New Orleans Area. More

Covington, Indiana
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 9, 2014

Had to stay overnight in New Orleans to catch a flight out the next morning. I just crew changed off a Tugboat and was heading home. The bed was wonderful, the room clean, staff was friendly and there are stores and restaurants near-by. They have a shuttle for $10 that runs down to the French Quarter and back several times... More

Was this review helpful? Yes
SMETOY, Guest Relations Manager at Four Points by Sheraton New Orleans Airport, responded to this review

Thank you for your comments. Although we offer a complimentary Airport Shuttle, we do not have a shuttle that runs downtown. I’m not sure if you can elaborate on the exact shuttle you took downtown. But thank you for your positive words about the property and staff. More

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Additional Information about Four Points by Sheraton New Orleans Airport

Address: 6401 Veterans Memorial Boulevard, Metairie, LA 70003
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton New Orleans Airport 3*
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Also Known As:
4 Points By Sheraton New Orleans Airport
Four Points By Sheraton New Orleans Airport Hotel Metairie
Sheraton New Orleans Airport
Four Points Metairie
Metairie Sheraton
Metairie Four Points

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Best Value Hotel in Metairie
Hotel Class
Official Description (provided by the hotel)
Located just 2 miles from the New Orleans airport and only 11 miles from the French Quarter and Downtown New Orleans, our hotel provides a relaxing and quiet environment for business and leisure travelers alike. ... more   less 
Number of rooms
220

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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