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BEST WESTERN PLUS Landmark Hotel & Suites

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2601 Severn Ave, Metairie, LA 70002
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1 room 1 adult
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BEST WESTERN PLUS Landmark Hotel & Suites
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98 Reviews from our TripAdvisor Community

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slidell, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel, great staff, rooms a+', parking a+, proximity to interstate and surroundings a+, amenities a+/. Safety considerations a+. Would not hesitate to recommend it. Very convenient for travelers coming to and from the airport. Neighborhood is shopper friendly with Whole Foods virtually next door and Lakeside Mall 6 blocks away. With price very difficult to beat. away

Review collected in partnership with Best Western

Helpful?
Thank John O
Metairie, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

The staff was very helpful and very pleasant ! the rooms were nice and hotel was quite loved the hamburger stake in the restaurant and the breakfast was great we stayed in a tower suite was like a mini apartment loved it and will return

Helpful?
Thank lovelyladybug01
New Orleans, Laos
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Best Western Landmark this past weekend and I have stayed there many times prior and the suites in the Tower are fantastic. They are beautiful and provide everything from kitchen utensils to a dishwasher and you will sleep great in their beds.

Review collected in partnership with Best Western

Helpful?
Thank Dorothy G
Foxworth, Mississippi
Level Contributor
211 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I felt welcomed the moment I walked into the building. (Amber) was all smiles and very friendly. Handled our check in with quickness. The building is beautiful. At the moment they have it decked out for Mardi Gras. The hotel is located near Veteran's Boulevard which is convenient to to a lot of shopping and dining. Plenty of FREE parking.... More 

Helpful?
Thank southernchelz
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time out to review our property. I want to thank you for your many compliments to our Hotel and Staff. Amber is a great asset to our Front Desk and we are very lucky to have her! I will be sure to pass along your kind words to our entire team. Thank you... More 

Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family of 5 planned a trip to New Orleans to celebrate my sister-in-law's 40th birthday. We originally booked a house on AIRBNB, but the place turned out to be a dump. We hastily looked for accommodations elsewhere and booked a room online for Best Western Plus Landmark Hotel & Suites. We showed up at the front desk at 7pm... More 

Helpful?
1 Thank Carrie T
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Dear Guest, Thank you for this awesome review of our property. I am so sorry you encountered such troubles at the beginning of your trip! However we are so glad we were able to turn that negative into a positive for you! I will be sure to give kudos to Charles and Sybil for the way they assisted you during... More 

Denham Springs, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I just wanted everyone to know how great the Best Western Plus Landmark Hotel and Suites in Metairie, Louisiana is!! I've been staying there almost every week for at least 10 years. The staff is always welcoming and very helpful. The general manager Rex is always checking on how things are and if they can make it better. The rooms... More 

Helpful?
1 Thank chad_digirolamo
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Dear Sir, Thank you so much for writing this review. We sincerely value your patronage and loyalty to our property after all these years. We look forward to having you for many years to come, and as always are available to you whenever you need us! Warmest Regards, Teresa Munoz - Revenue Manager More 

Oxford, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff and management at this hotel are amazing. I would like to give a special thanks to Charles and Theresa for their assistance with a recent issue with my bill. They were so patient and understanding with my needs and took the time to investigate and work with me. We need more people like these two in this world!... More 

Helpful?
1 Thank Judy F
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Dear Guest, I am so pleased that Charles and I were able to assist you with your billing issue. Please reach out to us if we can ever be of further assistance to you in the future. Thank you for choosing to stay with us during your recent trip, and I hope we have the privilege to be of service... More 

Alexander City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

In the interest of full disclosure, I received a substantial discount on this room, courtesy of Teresa Munoz. Our room was an Executive Suite with a full kitchen, living room, bedroom, dressing room and bath. The room was very nice, tastefully decorated and seemed very new. It was quiet, the internet connection was strong. The lovely shower was spa like.... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Elsie H
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Hello Again Ma'am, Thank you so much for reviewing your recent stay! We truly appreciate you returning to our property time and time again. I will most definitely make our design team aware of your suggestions regarding our bath towels. Please know I am always available at your convenience. Thank you for choosing The Landmark, we look forward to your... More 

Metairie, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Hotel renovations are grand. Suite rooms are as big as an apartment with all equipment you need to live in. My Rehearsal Dinner was well managed and the food and staff were excellent. Dressing for my wedding day with my groomsmen was made easy with the spacious rooms. Breakfast buffet was good value, well presented and staff was helpful... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Lucien M
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Dear Sir, Thank you so much for taking the time out to write this review. We sincerely appreciate your patronage and look forward to your return! Warmest Regards, Teresa Munoz - Revenue Manager More 

Baton Rouge, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel always seems to have remodeling work going on when I stay. But the rooms are large and the suites are very welcoming. Every room has a microwave and refrigerator - that's what I look for when traveling on business. I am really surprised Best Western has these suites rooms. They're are really great and quite! The suites are like... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Ellen I
teresa_munoz, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Hello Guest, Thank you for taking the time to provide us with your feedback. I do apologize that our Property Improvement Plan has been somewhat of an inconvenience to you, but I am glad that the changes are to your liking! Thank you so much for your many compliments regarding our new suites and staff members alike. If there is... More 

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