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BEST WESTERN PLUS Landmark Hotel

2.5 of 5 2601 Severn Ave., Metairie, LA 70002
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Certificate of Excellence 2014
BEST WESTERN PLUS Landmark Hotel
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176 reviews from our community

Traveler rating
    61
    58
    29
    14
    14
See reviews for
35
38
14
62
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (176)
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    (40)
  • Jun-Aug only
    (33)
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    (60)
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    (43)
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New York
Top Contributor
100 reviews 100 reviews
93 hotel reviews
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I really wanted to love this local hotel. And I still want to root for it. But in order to stay there again, it needs real attention. The tower has been under construction for years now (since Katrina), and since that is completely connected to the lobby and the rest of the hotel, it's both an eyesore and a serious... More 

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Peoria, United States
1 review
2 of 5 stars Reviewed January 25, 2015

The location was good for restraunts. The staff was not friendly and helpful. They did not deliver shampoo to my room on a daily basis. Breakfast was below standard Parking spot was not available due to construction. It was very noicy in the room. I would not stay in the same hotel again.

Review collected in partnership with Best Western

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west allenhurst, United States
1 review
5 of 5 stars Reviewed January 20, 2015

good value and close to the city . without being in the crowds of downtown hotels. shopping and adequate restaurants in the area. it is only a 15 minute drive to downtown NewOrleans.It has a decent breakfast service and casual food if you wish to stay in the hotel.

Review collected in partnership with Best Western

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Austin, Texas
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 19, 2015

Don't let the looks of construction and renovations on the outside fool you - this place has amazing amenities! The rooms are great, the toiletries are superb! And the front desk ladies Miss Tiffany and Miss LaVaonne were so helpful when it came to accommodating us with our special needs child. It's very convenient to Whole Foods, great upscale shopping,... More 

Review collected in partnership with Best Western

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Shelbyville, Texas, United States
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 18, 2015

This was our 2nd stay at the hotel. The staff at check in were very friendly and attentive to our questions. Our room was a king on the 8th floor. Very nice view of Metairie. Everything was clean and easy to find. Check out was a breeze and look forward to visiting with them again!

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Bordelonville, Louisiana, United States
1 review
4 of 5 stars Reviewed December 30, 2014

Whenever I go home to Metairie, I stay at this hotel only. I am getting older and I need to feel safe. There is covered parking right at the front door of the lobby. So I do not have far to walk. I feel very safe there. I can not say enough about the desk personnel. They are always so... More 

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Kennesaw, Georgia
1 review
5 of 5 stars Reviewed December 6, 2014

Everytime i Visit New Orleans i always stay at the Best Western on Severn..and my experience is wonderful ....the whole staff is very friendly . especially Mrs. Sybil and Mrs. Tiffany ..they seem too always go out their way too accommodate my needs...easy parking ,,,great breakfast, lunch ,and dinner choices. ..who ever the cook maybe he is Great......Rooms are very... More 

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1 review
3 of 5 stars Reviewed December 4, 2014

Good for the value, but no frills at all. There is a breakfast charge of $8.50 per person per day, a charge of $1.65 per day for a safe in the room. The staff was very friendly, very accommodating, and quite helpful. The rooms are so-so, they need a facelift. There is construction underway, however, the week we were there... More 

Review collected in partnership with Best Western

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Key Largo, United States
1 review
5 of 5 stars Reviewed November 30, 2014

Extremely friendly staff, nice rooms, good food, safe neighborhood and only about a $17 cab ride to the French Quarter. Only concern was we stayed there at the recommendation of a family member because we were pulling a car carrier and the back of our truck was loaded with tools. However, their secure garage has a spiral entrance, so we... More 

Review collected in partnership with Best Western

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Senior Contributor
37 reviews 37 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 30, 2014

employees nice, beds need to be replaced, need to do better maintaince in the rooms they have, I think paying $8.00 for breakfast since we were staying there was a bit much, I am not saying it should always be free, but a small charge would be better. other ones been $3 to$4 and most of all finish the construction... More 

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Additional Information about BEST WESTERN PLUS Landmark Hotel

Address: 2601 Severn Ave., Metairie, LA 70002
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Landmark Hotel 2.5*
Number of rooms: 156
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Also Known As:
Best Western New Orleans
Metairie Best Western
Best Western Metairie

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