I am a well seasoned traveler and really found this hotel to be delightful. This is the kind of place I enjoy. It is away from all of the hassel of New Orleans. I had meetings in the Metairie and Uptown areas, so it was great. Even the restaurant and bar was great. It was a definite stay for me.... more

Somewhat hard to get to and not very close to anything (stores, entertainment...) Hotel staff wasn't very friendly, but room was very clean and spacious. Loved the bathroom (had a jacuzzi tub) and bed was very comfy. My room even had a small fridge. I may have been on the club floor and that's why the room was so nice,... more

This hotel was not one of the best I've stayed in but over-all, it was fine. The price, for the quality, was high, but the location was great. I had a King room and it was a decent size. It smelt musty -- almost muggy. And, a friend of mine who had a room on a different floor (also a... more

Recently I was in New Orleans for business and I had the pleasure of staying at the Sheraton Galleria in Metairie, LA. I had a room on the executive level which allowed me free internet access. The housekeeping was excellent & the sheets were very clean, the bed was awesome! I have come to New Orleans many times for business... more

Well I truly was a little worried about this hotel, it seems to have nothing around it. You are actually quite close to a great mall and it took me just a few minutes to get downtown. When I arrived I was really surprised to see the lobby was more attractive than I expected. The rooms were clean and comfortable... more

Long story short. I booked this room via Priceline on NYE. Priceline explained that if I didn't show before midnight, I could lose the room. I missed my flight and called the front desk of this place and explained the situation. I was told my room would be there when I arrived. It wasn't. The staff was rude when I... more

The room was comfortable, and (given my business in Metairie), it was quite convenient, right off the main highway, but nonetheless quiet. The lobby and the bar within the lobby were very attractive. Sadly, the shuttle to the airport - a primary reason I booked this hotel - was unavailable. I got the feeling that the shuttle is not a... more

We stayed there last night on the Club Floor (top floor). The lobby is nice, elevators are pretty, but walking down the hall you begin to notice each and every room door is either scarred, scratched, or in disrepair. The first room we occupied had older scratched/marred furniture, the walls and baseboards were covered with scratches, lampshades were torn, and... more

The hotel has improved in service and cleanliness quite a bit from my last stay. It is still difficult to get to but it is tucked in with some other hotels also, so, it's not just a Sheraton problem. The BIG problem I have is that they insist on having you sign a blank credit card receipt... I haven't seen... more