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All 21 Metairie hotels

Sheraton Metairie New Orleans

3.0 of 5 Hotel   |   4 Galleria Blvd., Metairie, LA 70001
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Ranked #9 of 21 Hotels in Metairie
A recent review
3 of 5 stars reviewed 2 days ago
palladia Sammamish, Washington
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186 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sammamish, Washington
Top Contributor
178 reviews 178 reviews
51 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This place is next to I-10, about 15 minutes from downtown New Orleans. From the outside, the place looks old, and it's located away from other businesses. During check-in, I was a bit annoyed by the small desk, and only one person handling all the guests. Had to wait 10+ minutes before being helped. But the clerk was friendly, and... More

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Pembroke Pines, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for 4 nights in Early August of 2014. This was my first vacation to the Big Easy & I was travelling with teens. Since we had a car & really did not know what to expect from the French Quarter, we decided to stay in Metairie. I got a great deal on a Club Level. We arrived about... More

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Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

We are so happy you and your family enjoyed staying with us and you are so right - the upgrade to the Club level is really a great idea! Especially when travelling with your family so it is easy to grab a quick snack!! Sorry about the a/c issue - I'm glad we were able to resolve it quickly for... More

Willis, Texas
Top Contributor
147 reviews 147 reviews
30 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The shuttle pick me and some co-workers up at the New Orleans airport and deposited us at the hotel. The shuttle driver was polite and did not scare the crap out of us, so good job. Upon arrival at the hotel, this was the best, most efficient check in for a large group of people I have seen while traveling... More

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Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for taking time to write such complimentary comments about your stay with us! I was most pleased that our shuttle driver did not "scare the --- out of you"!! I agree - that certainly is a plus!! Just so you know for your next visit, we do offer a variety of pillows upon request. Many guests... More

Missoula, MT
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 21, 2014

This hotel is the best of both worlds. It is close to New Orleans, without actually being in the city. It has a great restaurant and bar, and is close to shopping. Also, it has a club level in case you just want to get away from the crowd.

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Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Hello there, Montana and thank you so much for taking time to share your nice remarks about your stay with us at the Sheraton Metairie New Orleans Hotel!!! We are always so pleased when our guests have time to enjoy our great bar and restaurant and of course, the Club Level is always a big plus!! Please come back and... More

Contributor
19 reviews 19 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 20, 2014

This is a great little hotel off of the main highway. Stayed on the Club Level, which had complimentary snacks and drinks, a decent fitness center and pool. Staff were friendly, had a nicely decorated and stocked bar area. Definitely close enough to downtown NO and attractions, with several decent restaurants close by.

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Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Great to hear that you enjoyed your stay at the Sheraton Metairie New Orleans Hotel!!! You are so right - it is so convenient to stay here, only 6 miles from the French Quarter, where there is plenty of free parking in our attached garage!!! Come back and visit soon!!! Thank you again, Kathleen Young, GM More

New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 20, 2014

I can't understand why there is this acceptance of poor hotels as the best the city can offer. I am born and raised in NOLA and have stayed in many hotels in this area and while this is one of the better options, it's still pretty rough compared to other cities. Our room smelled like body odor and there was... More

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Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you very much, Jennifer, for the nice comments about your stay at our hotel - we are delighted that you found the rooms clean and comfortable! I am disappointed to hear that you had an issue with any billing charges on you bill. If there is anything that was not cleared up for you, please let me know and... More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 20, 2014

The check-in process was fast and the front desk employees were very friendly. We had a reserved a club level room which is on the 7th floor. The room was spacious for my family of 4 with a refrigerator and free in room wifi. The room was very quiet and we didn't hear any noise from the hall or outside.... More

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Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for taking so much time to comment about your stay and we are delighted that you enjoyed the Club Level! As you mention, our location, just 6 miles from the French Quarter, especially with our free parking, really makes a visit to New Orleans very easy!! Please do come stay with us again and we will... More

Metairie, Louisiana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

super cala fragilistic expialidocious....lol I really loved this hotel,very clean,spacious, nice staff,fast check in,even though the pool was kind of small well for my boyfriend because he is 6'6 but I'm 5'7 so I was good,quite even. Though it is a pet friendly environment I didn't hear any barking or other so over all great stay & might be back... More

Was this review helpful? Yes 1
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for your nice comment!!! I am so glad yall had a great stay at Sheraton Metairie New Orleans Hotel!! The pool was certainly the place to be this past weekend in this heat and next weekend is going to be more of the same - so come on back, take advantage of our great weekend rates... More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 1, 2014

This used to be a good hotel in a quiet corner. but now fast going down the drain. Stayed for one night in early May 2014. There were paper, bottle caps under bed. huge dark stains on the carpet between the beds. The pillows had giant yellow stains once you remove the pillow case. The bathroom shaving mirror light didn't... More

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Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Dear Sir, we are so sorry that your concerns were not resolved as we thought they were after your stay in May. I look forwward to hearing back from you in the personal email sent to you today. Again, your impression of our hotel is most important to us and we wantt to make sure you think of us as... More

Sao Paulo, SP
Top Contributor
61 reviews 61 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 31, 2014

A good hotel few miles from New Orleans airport and around 20min from NO city center. It's also close to Metairie shopping area. But if you are looking for NO night life keep in mind that you should drive a little. The bedroom was well cleaned and very silent, though the high way was my window view. The bed and... More

Was this review helpful? Yes
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for your nice review! We are always pleased that our guests take the time to post that they enjoyed staying with us but it certainly means more from a guest who is a Top Contributor to Trip Advisor! Please let us know when you visit again so we can thank you in person for you remarks... More

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Additional Information about Sheraton Metairie New Orleans

Address: 4 Galleria Blvd., Metairie, LA 70001
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sheraton Metairie New Orleans 3*
Number of rooms: 181
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Also Known As:
Sheraton Metairie New Orleans Hotel Metairie
Metairie Sheraton

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