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All 21 Metairie hotels

Sheraton Metairie New Orleans

3.5 of 5 Hotel   |   4 Galleria Blvd., Metairie, LA 70001
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Sheraton Metairie New Orleans

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Ranked #8 of 21 hotels in Metairie
A recent review
5 of 5 stars reviewed 1 week ago
sasies Dallas, Tx.
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169 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Dallas, Tx.
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I had to make a last minute reservation due to my daughters team making a cheer competition. Due to the Mardi Gra Festival being in town the rooms were very limited. When making my reservations over the phone the sweet lady stayed on the phone while I bought the rest of my points and then made my reservation. When arriving... More

Was this review helpful? Yes 1
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

We could not be more pleased that you enjoyed our hotel and our staff! We are very proud of Sheraton Metairie and have a wonderful group of people who really like working here and taking care of our guests! Your review will make everyone smile today - thank you for taking timed to share your experience. Our short 7 mile... More

Humble, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the Sheraton Metairie back in the beginning of March. I have been staying here for years in visiting my New Orleans offices. The experience is always a wonderful one. The staff is VERY friendly, professional, and always willing to help. The rooms are clean. They did a massive renovation a couple of years ago which included redesign.... More

Was this review helpful? Yes
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

"Awesome!" is what we like to hear from our guests regarding their stay with us!!! "Awesome, as usual!" is even better. We are so pleased that you have found our hotel as 'awesome' as we find it! The renovation really brought the hotel to a new level and all of us on staff are very proud of the hotel. Thank... More

Loganville, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Recently in town for Wrestlemania and stayed 4 days & 3 nights at this hotel. Pros: was allowed to check in 1 hour early, nice location not far from all the attractions and downtown, nice clean room with comfy pillows and beds, plenty of free parking in attached well lit parking garage, tasty food from hotel restaurant. Cons: I was... More

Was this review helpful? Yes
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you very much for your comments and you are correct - our wifi service is free to our guests!! Previously, there was a $10.99 charge and we have asked our wifi provider to remove that notice from the log on page. After reading your comments, we are contacting them again to get that misinformation corrected!!! I am so sorry... More

Gainesville, FL
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband, German shepherd and I stayed there this week and would recommend it in a heartbeat. We went over to NOLA for a quick couple days since I had never been and we were working close by and had trouble finding a hotel because we weren't exactly sure what areas were safe and which weren't. The hotels near the... More

Was this review helpful? Yes 1
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for your nice comments and for taking time to share your good experience!! I think I met your German Shepherd - Luna? I have a hard time resisting greeting the pets out around the hotel and grounds with their parents! I think I shared with your husband that I have a new 8 week old German... More

Saint Augustine, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Pet friendly. Very clean. Beautiful lobby and wonderful food and service! We had a wonderful stay and hated to leave. Wonderful hotel and everyone went above and beyond to take care of us! I would recommend this place over and over!

Was this review helpful? Yes
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Come back!!!! And bring the baby (pet)! As you could tell, we are not just pet 'friendly', we love our pet guests and their pet parents!!! And we are lucky to have such a beautiful park like setting outside to walk the pets around - not a parking lot!! We are so happy that you shared our feeling that Sheraton... More

Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Came here to New Orleans watch my son's baseball game at Tulane. Normally we stay downtown but lately the crowds have been so large that we decided to stay somewhere else. I always book my hotels and travel with AMEX because they make sure the hotel is adequate to my liking. They suggested this Sheraton hotel. Driving up to the... More

Was this review helpful? Yes 1
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for taking time to write your nice comments about our hotel. We are glad you decided to stay with us for the first time and hope that your good expereince will bring you back again!! Many of our guests find that staying in Metairie - just 6 miles from the French Quarter - is an easy... More

Louisiana
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 15, 2014

Very comfortable bed; clean, nice bathroom. Carpets were stained all throughout room. Would have been an enjoyable stay, but noisy neighbors kept waking us up until after midnight. Three year old running up and down halls at 11:30 p.m playing and screaming. Doors slamming, older kids running halls. Church group on our floor. Check-in was extremely quick and easy. Front... More

Was this review helpful? Yes 1
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for your comments and we agree with you, these Sheraton Sweet Sleeper beds are the best!!! Although we do love having sold out weekends and seeing families having a great time, sometimes the kids have a little too much fun for other guests peace and quiet!! We are so sorry your peace was disturbed. And we... More

Top Contributor
78 reviews 78 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 15, 2014

Sheraton for SPG is all over the map. There are some really spiffy ones, especially in Europe, there are still a few here and that that are so badly in need of the upgrade that they are a dump. I have no real bone to pick here. This one is right in the middle. Easy access, great staff, loads of... More

Was this review helpful? Yes
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for staying with us and for your nice comments. All of our rooms do have the wonderful Sheraton Sweet Sleeper bed although our hotel does not have suites, we have beautifully appointed king and two bedded rooms completly renovated last year with all the latest upgrades to enjoy!! Please do come and visit us again soon!... More

Kansas
Top Contributor
54 reviews 54 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 18, 2014

We stayed in this hotel the night before a cruise. The free hotel shuttle picked us up at the airport and brought us to the hotel. We arrived early for check-in but the hotel held our luggage until a room became available. The shuttle driver then drove us to a nearby restaurant for lunch. After lunch, we were close enough... More

Was this review helpful? Yes 3
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

We are so happy that your chose our hotel for your stay before your cruise. I hope you had a wonderful vacation!! We recently added free wireless internet access as an amenity and have had many guests comment that it is an appreciated free perk!! Please come back and see us again - we look forward to your next visit!!... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 17, 2014

The hotel itself is great, it is located off the freeway, depending where you are coming from (New Orleans or Baton Rouge) and there is FREE PARKING which is located right by the entrance. Check in was smooth, the young lady and gentlemen were funny and informative. They had great recommendations on places to eat nearby and they were always... More

Was this review helpful? Yes 1
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for your nice comments and for your good advice about asking for directions!!! GPS and Metairie - even downtown New Orleans streets - do not always seem to get along!!! Our front desk team loves nothing better than engaging with our guests and sharing their local area knowledge and tips for where you want to go... More

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Additional Information about Sheraton Metairie New Orleans

Also Known As:
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans Hotel
Metairie Sheraton
Sheraton Metairie
Address: 4 Galleria Blvd., Metairie, LA 70001
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 21 hotels in Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Metairie New Orleans 3.5*
Official Description (provided by the hotel):
The Sheraton Metairie New Orleans Hotel offers luxurious accommodations with friendly guest service. From an upscale design to a staff who is focused on you, our hotel has everything you desire. ... more   less 
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