We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Metairie New Orleans

Hotel website
Hotel deals
4 Galleria Blvd., Metairie, LA 70001
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sheraton Metairie New Orleans
Professional photos View all
Browse nearby
Sheraton Metairie New Orleans
Write a Review

215 reviews from our community

Traveler rating
    41
    76
    54
    23
    21
See reviews for
45
37
12
73
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (215)
  • Mar-May only
    (83)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (48)
All months
Holly Hill, Florida
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I stay almost exclusively at SPG properties on my business trips (3-7 stays a month). This hotel has all of the amenities and great rooms of any other Sheraton. The hotel itself is very nice to stay in! But..... I've stayed here 6 or 7 times. 3 of those times I've had to pay a taxi to get me to... More 

Was this review helpful? Yes
Miami, Florida
Top Contributor
71 reviews 71 reviews
35 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Sheraton Maitairie is a wonderful hotel in a good location near the intersection of I-10 and Causeway boulevard, so it is easily accessible by car. Parking is free, and there are many restaurants a short drive away, including one amazing Asian buffet close to the southwest corner of N Causeway Boulevard and Veterans Highway. Just north of the nearby... More 

Was this review helpful? Yes
Ottawa, Canada
Top Contributor
64 reviews 64 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Spent 3 nights last week on business and was not impressed with the perceived management of this property. The staff were very friendly and the place clean but so under staffed that customer service was challenging. We had a group dinner one night at the hotel, worst red snapper I've ever eaten / not eaten / couldn't eat. A hockey... More 

Was this review helpful? Yes
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you for sharing your experience and we regret that your stay was less than flawless!! The group leader from your group, Eric and several other attendees told us how much they enjoyed the Red Snapper - I am very sorry that yours was not to your liking - we would certainly have provided another choice had we known. Should... More 

West Monroe, Louisiana
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a hotel in Metairie off Causeway Blvd. South. It is not difficult to get to if you have directions. It is not a full service hotel, so you'll need to get your bags to your room. There's no additional charge for parking, and some of the parking is covered. There are a few thrills when another car is... More 

Was this review helpful? Yes
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

All of our team at Sheraton Metairie Hotel thank you for your very nice review of our hotel!!! Robert Gordon, our Guest Service Manager, was very proud that you took the time to mention him and that his efforts on your behalf helped make your stay comfortable! Many of our guests agree with you that the free covered parking is... More 

Top Contributor
68 reviews 68 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to stay- however you really need a vehicle... The price of the hotel is worth it. It's close enough to all of the tourist stuff but far enough away that you don't have to deal with the issues associated with them.. There are some great locals places nearby. Rooms were nice- beds were comfortable.

Was this review helpful? Yes
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for your nice comments about the Sheraton Metairie Hotel and we are delighted that your stay was pleasant! As a Top Contributor on Tripadvisor, your review is very important to us as we know you are a traveler who knows what they like!!! Many of our guests agree with you that the location, only 6 miles... More 

California
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Sheraton Metairie for 2 nights for a family graduation celebration. Since I booked almost a year in advance, we got a very good deal, and stayed on the 7th floor, which they called the club floor. The only difference I could see from the other floors was that you had to use the room key in... More 

Was this review helpful? Yes
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Congratulations on your family graduation and we are delighted that you choose our hotel to host your family!! Thank you for your nice review and of course, our staff appreciates your kind comments. We want every guest to feel welcomed and at home!! Please come see us again soon. We are upgrading the Club Level breakfast area so on your... More 

Middletown
Top Contributor
88 reviews 88 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed on the 7th floor. Sometimes the room smelled...."musty." Not really a big deal for us. The breakfast,snacks,fruit,water, was a plus for us. Saved us $$ Reception area was always clean,, the staff we meet was very friendly, & helpful. The bathroom door was missing a hook to hang clean clothes on. Would recommend.

Was this review helpful? Yes
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for your nice review and for your suggestion!!! We thought all our rooms had a bathrobe hook so we are checking to make sure that we replace any that are missing! We appreciate your tip and agree with you 100%!! Please come back and see us again soon! All the best, Kathleen Young, GM More 

United States
Top Contributor
92 reviews 92 reviews
76 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is located on a quiet street but it is against I-10. I requested a room not facing the I-10 and had no problem with noise. The front desk said even the room facing I-10 are OK as they have really thick glasses on the windows. Stayed at the Club level. The room is not bad. A little turned... More 

Was this review helpful? Yes
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for taking time to write your review! We have asked for a review to determine why your points award was delayed to make sure that these awards are credited in a more timely fashion. Glad you did get them and we hope you use your points to come visit us again soon!!! All the best, Kathleen More 

Phoenix, Arizona
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 23, 2015

Everyone in my group decided to stay here and take advantage of the special the hotel was offering - pay for one night and get the next two for your birth year (so $83 a night for me since I was born in 1983). I thought it was a good deal but one of the first times I've found myself... More 

Was this review helpful? Yes
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you, Meredith, for taking time to post your review. I am very happy that you enjoyed our convenient location, the free airport shuttle and our front office team members. The birth year special promotion you enjoyed is really a special value!!! Glad you and your group were able to take advantage of it!! We hope to see you again... More 

Cuba, Missouri, United States
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 3, 2015

This hotel is very nice. Has great amenities with the pool and fitness room. It's very close to the cruise terminal without the higher downtown price. The covered parking garage is a welcome addition to make it easier to get to your room. Would stay at again

Was this review helpful? Yes
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for your nice review! We are delighted that you enjoyed your stay with us and hope that your cruise was everything you hoped it to be!! Please come back and stay with us again soon! All the best, Kathleen More 

Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Bathroom (5)
Viewed
Room/suite (6)
Viewed
Pool/beach area (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (2)
Viewed
Other (7)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay