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All 21 Metairie hotels

Sheraton Metairie New Orleans

3.0 of 5 Hotel   |   4 Galleria Blvd., Metairie, LA 70001
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Ranked #8 of 21 hotels in Metairie
A recent review
4 of 5 stars reviewed 4 days ago
nomadladymedic Willis, Texas
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184 people have reviewed this hotel

Traveler rating
    33
    61
    46
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37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Willis, Texas
Top Contributor
147 reviews 147 reviews
30 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The shuttle pick me and some co-workers up at the New Orleans airport and deposited us at the hotel. The shuttle driver was polite and did not scare the crap out of us, so good job. Upon arrival at the hotel, this was the best, most efficient check in for a large group of people I have seen while traveling... More

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Missoula, MT
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is the best of both worlds. It is close to New Orleans, without actually being in the city. It has a great restaurant and bar, and is close to shopping. Also, it has a club level in case you just want to get away from the crowd.

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Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Hello there, Montana and thank you so much for taking time to share your nice remarks about your stay with us at the Sheraton Metairie New Orleans Hotel!!! We are always so pleased when our guests have time to enjoy our great bar and restaurant and of course, the Club Level is always a big plus!! Please come back and... More

Contributor
19 reviews 19 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great little hotel off of the main highway. Stayed on the Club Level, which had complimentary snacks and drinks, a decent fitness center and pool. Staff were friendly, had a nicely decorated and stocked bar area. Definitely close enough to downtown NO and attractions, with several decent restaurants close by.

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Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Great to hear that you enjoyed your stay at the Sheraton Metairie New Orleans Hotel!!! You are so right - it is so convenient to stay here, only 6 miles from the French Quarter, where there is plenty of free parking in our attached garage!!! Come back and visit soon!!! Thank you again, Kathleen Young, GM More

New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I can't understand why there is this acceptance of poor hotels as the best the city can offer. I am born and raised in NOLA and have stayed in many hotels in this area and while this is one of the better options, it's still pretty rough compared to other cities. Our room smelled like body odor and there was... More

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Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you very much, Jennifer, for the nice comments about your stay at our hotel - we are delighted that you found the rooms clean and comfortable! I am disappointed to hear that you had an issue with any billing charges on you bill. If there is anything that was not cleared up for you, please let me know and... More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The check-in process was fast and the front desk employees were very friendly. We had a reserved a club level room which is on the 7th floor. The room was spacious for my family of 4 with a refrigerator and free in room wifi. The room was very quiet and we didn't hear any noise from the hall or outside.... More

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Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for taking so much time to comment about your stay and we are delighted that you enjoyed the Club Level! As you mention, our location, just 6 miles from the French Quarter, especially with our free parking, really makes a visit to New Orleans very easy!! Please do come stay with us again and we will... More

Metairie, Louisiana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

super cala fragilistic expialidocious....lol I really loved this hotel,very clean,spacious, nice staff,fast check in,even though the pool was kind of small well for my boyfriend because he is 6'6 but I'm 5'7 so I was good,quite even. Though it is a pet friendly environment I didn't hear any barking or other so over all great stay & might be back... More

Was this review helpful? Yes 1
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for your nice comment!!! I am so glad yall had a great stay at Sheraton Metairie New Orleans Hotel!! The pool was certainly the place to be this past weekend in this heat and next weekend is going to be more of the same - so come on back, take advantage of our great weekend rates... More

Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This used to be a good hotel in a quiet corner. but now fast going down the drain. Stayed for one night in early May 2014. There were paper, bottle caps under bed. huge dark stains on the carpet between the beds. The pillows had giant yellow stains once you remove the pillow case. The bathroom shaving mirror light didn't... More

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Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Dear Sir, we are so sorry that your concerns were not resolved as we thought they were after your stay in May. I look forwward to hearing back from you in the personal email sent to you today. Again, your impression of our hotel is most important to us and we wantt to make sure you think of us as... More

Sao Paulo, SP
Top Contributor
61 reviews 61 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A good hotel few miles from New Orleans airport and around 20min from NO city center. It's also close to Metairie shopping area. But if you are looking for NO night life keep in mind that you should drive a little. The bedroom was well cleaned and very silent, though the high way was my window view. The bed and... More

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Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for your nice review! We are always pleased that our guests take the time to post that they enjoyed staying with us but it certainly means more from a guest who is a Top Contributor to Trip Advisor! Please let us know when you visit again so we can thank you in person for you remarks... More

Ellenton, Florida
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

I had to go to NOLA for a business meeting stayed at the Sheraton, what a nice surprise the staff was great. I called from the airport for the shuttle the driver was very friendly (Melany) and when I arrived the same was true of the rest of the staff very good people. The food at the hotel was also... More

Was this review helpful? Yes 1
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

You made our day!! Thank you so much for your nice compliments! Today is our monthly all staff luncheon and your comment is just in time for Melanie to get a big round of applause!!! We love it when our guests feel our commitment to make every stay a great experience. We hope you will come visit again and thank... More

Atlanta, Georgia
Top Contributor
51 reviews 51 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 27, 2014

This hotel is extremely convenient as it was just off I-10. I felt reasonably safe at this place. The rooms were decent. The beds were comfortable. The bathrooms were relatively clean, just don't make the mistake that I made and looked too hard, then I realized that the bathroom could have been cleaned much better. I loved the fact that... More

Was this review helpful? Yes 1
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thanks very much for taking so much time to write about your impressions of our hotel! I can see from all your 50 reviews that you take travel seriously!!! I wish you would have asked one of our staff about the microwave and refrigerator - we would have been happy to get one for your room!! Although we do not... More

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Additional Information about Sheraton Metairie New Orleans

Address: 4 Galleria Blvd., Metairie, LA 70001
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sheraton Metairie New Orleans 3*
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Also Known As:
Sheraton Metairie New Orleans Hotel Metairie
Metairie Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Sheraton Metairie New Orleans Hotel offers luxurious accommodations with friendly guest service. From an upscale design to a staff who is focused on you, our hotel has everything you desire. ... more   less 
Number of rooms
181

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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