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Sleep Inn & Suites

Certificate of Excellence
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4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006
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Best prices for: 1 room 1 guest
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294 reviews from our community

Traveler rating
    137
    116
    31
    5
    5
See reviews for
84
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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There are newer reviews for Sleep Inn & Suites
See the most recent reviews
Cincinnati, Ohio
Top Contributor
216 reviews 216 reviews
45 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed April 28, 2014

We got off on the wrong foot here. Upon checking-in, we were told our credit card we used to reserve the room had already been charged in the morning. Apparently, they charge everyone’s credit card first thing each day. We wanted the room on a different card. They obliged us, issued a credit, and then charged the room to the... More 

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Lafayette, Louisiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

I am a frequent guest here. This hotel is the best value in Metairie. The rooms are always clean and comfortable, and the staff is always friendly and efficient. The location is excellent near numerous restaurants and shopping.

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn & Suites of Metairie... More 

Metairie, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2014

I stay at this hotel weekly, it is in a safe location. The staff is always pleasant. Rooms are always clean and comfortable. 3 years and no problems with their accommodations. Location is perfect for many different variety of restaurants. Pricing is always fair!

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Thank you so much for the awesome review of our staff and hotel.We do want to make our guest feel like they are at their "Home Away From Home". And we love to make every guest stay memorable. We hope to see you again in the near future. Thanks again for staying with The Sleep Inn... More 

Metairie, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2014

Every time my godson and I stay at Sleep Inn in Metairie, the staff are always awesome! Very helpful, courteous, and polite. They go out of their way to make our stay pleasant. I would highly recommend this hotel to everyone. ~James H

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. Our rooms are very spacious and we are glad that we were accommodating to you and your family. We strive for excellence in all that we do for you, our guest. We hope to see you again in the... More 

Belleville, IL
Top Contributor
55 reviews 55 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 18, 2014

If I ever go back to NOLA I would for sure stay here again. Price and quality of hotel is a much better choice than most hotels in the area. We had a king bed, very comfortable. The room was very spacious and clean. Complimentary breakfast had a lot of variety and was kept clean and well stocked. Sausage, scrambled... More 

Was this review helpful? Yes 2
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. Our rooms are very spacious and we are glad that we were accommodating to you and your family. We strive for excellence in all that we do for you, our guest. We hope to see you again in the... More 

Elmhurst, Illinois, United States
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 17, 2014

The dead bolt lock did not work in our room and several light bulbs were burnt out. The hair dryer died on the second day. All of the above problems were addressed by the staff but it would be nice if the rooms were checked over before check in. The breakfast was the usual for this type of hotel, but... More 

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To our valued guest! Thanks for your excellent review! We're so glad to hear everything went well and that all issues were quickly and satisfactorily addressed by our staff members. We greatly appreciate your feedback and hope to see you again! More 

Amite, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2014

This hotel was very nice and clean. All the staff members were very nice as well. We stayed on the interstate side and did NOT have a problem with the noise at all. We played at Johnny Bright baseball park and we were within minutes of the field!

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Thank you both from our team for the amazing review. We as a team strive for excellence for our guest and want to make your stay feel like you are at your "HOME AWAY FROM HOME”. We hope to see you on your next trip to New Orleans. Cindy Bishop AGM More 

North Liberty, IA
Top Contributor
51 reviews 51 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 12, 2014

We were looking for something in the Choice Hotel line that was near the causeway, as we were headed out of town that way after our day at French Quarter Fest. It was close enough for a short drive for parking near the Superdome. We threw on our sneakers and enjoyed the walk to and from the French Quarter. The... More 

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! Thanks so much for the excellent review. We are so happy to hear that our team could make your stay with us most memorable. Our rooms are very spacious and clean and we are glad that we were accommodating to you. We strive for excellence in all that we do for you, our guest. We hope... More 

oklahoma city
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 9, 2014

It's hard to find a place to stay, especially in an area like New Orleans, that is a great stay and a good location and price. This hotel met all those criteria. The staff was friendly and helpful, the location made it easy to drive to all of the places we wanted to go, and the room was large, updated,... More 

Was this review helpful? Yes 2
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 8, 2014

Really enjoyed the stay. It's convenient without the crowd of the city. The staff was nice. I like that the rooms are clean because reading some posts had me nervous, but it looks like those problems have been corrected. Be advised that there is limited parking on the lot. No views but overall fine.

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We do read all reviews and correct problems as we know about them and we inspect all rooms everyday. We want to be that excellent hotel... More 

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