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All 21 Metairie hotels

Sleep Inn & Suites

2.0 of 5 Hotel   |   4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006
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84%
Ranked #1 of 21 Hotels in Metairie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Roy D Jacksonville, Florida, United States
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230 reviews from our community

Traveler rating
    99
    94
    28
    5
    4
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71
63
21
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sleep Inn & Suites
See the most recent reviews
Jacksonville, Florida, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I usually do not take the time to write reviews, however in this case I had to share my experience. Stayed one night on a business trip, Aug 19, 2014. I spent about an hour on the Internet searching for a hotel with good reviews in this area, and had been told to stay close to I-10. I finally took... More

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Gilbert
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My sister requires a wheelchair and is oxygen dependent. The staff went above and beyond to ensure she was comfortable and we had everything we needed. The rooms were extremely clean and very spacious. Professionalism and courtesy was shown here by every employee we encountered. We had to unexpectedly stay an additional night and it only took one phone call... More

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, We thank you so much for the "AWESOME" review of our staff & hotel. We want our guest to feel like they are at their "HOME AWAY FROM HOME”. We look forward to having you and your family back to stay with us again soon. We thank you again for staying with our family at Sleep... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed in many hotels in the city here before, but this by far the best. Location is great, you still get to where you want to go in a matter of 10min. I love visiting, but this trip I got sick. The staff rally was concerned and took great care of me. I so appreciate each and everyone... More

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

San Antonio, Texas, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

I travel to a lot of hotels through Texas and Louisiana and I have to say they are above the fray with clean rooms, friendly staff and great location I had an all-around wonderful stay. Most impressive part is they found my wedding band that was left in the room and returned it to me immediately. I will always stay... More

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, We thank you so much for the "AWESOME" review of our staff & hotel. We want our guest to feel like they are at their "HOME AWAY FROM HOME”. We look forward to having you and your family back to stay with us again soon. We thank you again f Mr Price for staying with our... More

1 review
5 of 5 stars Reviewed August 18, 2014

I have stayed at the Sleep Inn in Metairie, Louisiana many times in the past and always have an excellent stay, the staff is first rate and the hotel is always well cared for. It is located a few miles away from the French quarter so it's quiet and peaceful.

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Thank you so much for the awesome review of our staff and hotel.We do want to make our guest feel like they are at their "Home Away From Home". And we love to make every guest stay memorable. We hope to see you again in the near future.Thanks so much ! :) Thanks again for staying... More

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 5, 2014

The hotel itself is nice looking. The rooms are spacious and comfortable. My only complaint would be that the little details were overlooked...bathroom door in our room didn't close and lock properly, some trash items left from previous guests were found behind the nightstand, etc...all in all, nothing awful...just noticed. The hotel is in a GREAT location. Close to freeway,... More

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

We are so happy to hear that our team could make your stay with us most memorable. Our rooms are very spacious and we are glad that we were accommodating to you and your family. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you... More

Benton, Kentucky
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 3, 2014

I arrived late in the night. The front desk greeted me with a warm smile and had all the paperwork done and key ready. I have never had such prompt service.The bed was super comfortable and the room was very nice. They have one of the best showers.

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest Thank you for taking the time to review our hotel. I'm delighted to hear you enjoyed your stay with us! We hope to see you again on your next visit to the area. Take care! Sincerely, Cindy Bishop AGM More

Marblehead, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

We as a very large group completely enjoyed our stay and everyone that worked there from the desk help, Cindy, who really was our contact before arriving and after, was fabulous. House keeping was wonderful to the repair man who was always busy keeping up with some new changes being made to update this hotel. Everyone was friendly and with... More

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn... More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

First of all I wanted to let you all know what brought me here. My Daughter and New Son In Law got married July 12, 2014 and the reception was at The Balcony one block away from the Sleep Inn and Suites. Due to 6 different states coming in, I thought I would give this Hotel a shot. I spoke... More

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

Hey Mrs Bowling, We loved having your group here as well . We want all of our guest to feel as they are at their "HOME AWAY FROM HOME" . We have accomplished that with you all and that makes our TEAM feel so appreciative . And that is our goal for everyone who calls or stays with us. We... More

Rincon, Georgia
1 review
5 of 5 stars Reviewed July 21, 2014

This establishment at the time was in the process of doing some remodeling and there were some areas of the hotel in disarray. That was not an issue and was understandable. The staff in relation to the remodeling was very apologetic and very courteous and made sure the needs of myself and wife were met. The Assistant General Manager, Cindy... More

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

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Additional Information about Sleep Inn & Suites

Address: 4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 70
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Also Known As:
Sleep Hotel Metairie
Sleep Inn And Suites
Sleep Inn Metairie
Metairie Sleep Inn

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