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Sleep Inn & Suites

2.0 of 5 4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006
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Certificate of Excellence 2014
Sleep Inn & Suites
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Sleep Inn & Suites
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267 reviews from our community

Traveler rating
    122
    106
    29
    5
    5
See reviews for
79
71
22
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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There are newer reviews for Sleep Inn & Suites
See the most recent reviews
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2014

I'm going to be very objective in my review. Let's start with what isn't as great. NEGATIVES: -> Facility needs a little face lift, maybe management needs to spend some money -> The 5th floor(my floor) reeked of cigarette smoke. The room was fine. SO-SO: -> Breakfast was just ok. Egg scramble, sausage patties, waffles, cereal, yogurt. can't complain. ->... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Our team at Sleep Inn & Suites of Metairie is so pleased to know our hotel amenities and features fit so well for your stay with us. We as a team strive for excellence for our guest. We appreciate your review of us and we look forward to you staying with us on your return trip... More 

1 review
5 of 5 stars Reviewed December 1, 2014 via mobile

My hotel was canceled due to the card I reserved the room on was ran due to hotel policy an it declined. It was 3hrs before checkin time I had no were to go on my budget. I called spoke to Cindy not knowing at the time she was the AGM. She help me to get my reservation back even... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Hot Springs, Arkansas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2014

We wanted a place that we would have no trouble getting to the Port Of New Orleans for our cruise.. It was a very short drive and we got there in no time at all. We enjoyed the free breakfast and free parking . It worked out great for us!

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn... More 

Austin
Top Contributor
53 reviews 53 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 28, 2014

Very friendly staff, clean room, good breakfast (included). Best place I've found in Metairie for the price. It's located near Veterans Blvd which means there are many nearby restaurants and shops. Whole Foods (if you are a fan) is just down the road. A definite 4. I'll be back next time I'm in Metairie.

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn... More 

Centreville, Mississippi
1 review
5 of 5 stars Reviewed November 27, 2014

It was mine and my husband's first time to stay in New Orleans. We loved everything from how clean everything was, to the wonderful breakfast the next morning. The king size bed felt so good after the long day that we had. Staff was very friendly. Plan on going and staying there again.

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn... More 

Ama, Louisiana
2 reviews
5 of 5 stars Reviewed November 26, 2014 via mobile

I would recommend this hotel anytime I'm in a new all is area Stephanie and Cindy go all the way to make you stay Pleasant. Rooms are and very nice clean. Close to NewOrleans and shopping malls. That is plenty of parking. Breakfast has a lot to choose from and is very good

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We will see you again in the near future .Thanks again for staying with us at the Sleep Inn & Suites of Metairie Cindy Bishop AGM More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed November 25, 2014

We came down with the kids on a bus the hotel was very nice it was just what we was looking for the kids was able to get a hot breakfast and enjoy they night of rest there was a short lady and Cindy in breakfast helping us out a lot .the rooms was very nice and everything we need... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Our team at Sleep Inn & Suites of Metairie is so pleased to know our hotel amenities and features fit so well for your stay with us. We as a team strive for excellence for our guest. We appreciate your review of us and we look forward to you staying with us on your return trip... More 

1 review
5 of 5 stars Reviewed November 24, 2014 via mobile

From the time we checked in until we walked out the door the staff were helpful and friendly. If we needed something we only had to ask once. The room was very comfortable and a good value. My family really enjoyed the breakfast and I can tell you the coffee was just what I needed!

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, We thank you so much for the "AWESOME" review of our staff & hotel. We want our guest to feel like they are at their "HOME AWAY FROM HOME”. We look forward to having you and your family back to stay with us again soon. We thank you again for staying with our family at Sleep... More 

Apex, North Carolina, United States
1 review
4 of 5 stars Reviewed November 18, 2014

Centrally located for easy access to all local attractions. Staff was particularly friendly and helpful. Special thanks to Cindy Bishop Assistant General Manager for making us feel at home. I would recommend this property to my friends and family!

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Our team at Sleep Inn & Suites of Metairie is so pleased to know our hotel amenities and features fit so well for your stay with us. We as a team strive for excellence for our guest. We appreciate your review of us and we look forward to you staying with us on your return trip... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 18, 2014

This hotel takes it's "#1 in Metairie on TripAdvisor" so seriously that the front desk staff mentions it every time the phone is answered. The problem is, either the hotels in Metairie are of a uniformly low standard, or else TripAdvisor ratings don't mean very much. When I arrived, the first thing that alerted me to the fact that the... More 

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we have already taken immediate action to ensure that it won't happen again for our guests in the future. I hope that you will consider staying with us again so that we... More 

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Additional Information about Sleep Inn & Suites

Address: 4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Sleep Hotel Metairie
Sleep Inn And Suites
Sleep Inn Metairie
Metairie Sleep Inn

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