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Sleep Inn & Suites

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4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006
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346 Reviews from our TripAdvisor Community

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Traveler rating
    173
    127
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
  • All months
    (346)
  • Mar-May only
    (99)
  • Jun-Aug only
    (106)
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    (75)
  • Dec-Feb only
    (66)
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1 review
5 of 5 stars Reviewed yesterday NEW

The front desk staff was very professional, friendly and incredibly helpful upon check-in and check-out, which makes this hotel such a good place to stay. Thanks: Donald, Rebecca, Samantha, Torey and Stephanie. The room was very clean, fresh smelling, spacious and cozy. The beds were comfortable with lots of fluffy pillows. I was grateful for the temperature control in the... More 

Was this review helpful? Yes
Mcallen
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I dont know about all of these negative reviews. 1. I was very skeptical period about booking a hotel that was not a Holiday Inn, La Quinta, Marriott, etc. But I was very pleased to see that the way the pictures looked, was the way the hotel and room looked. Everything was cleaned, I even had my do not disturb... More 

Was this review helpful? Yes
Cindy B, General Manager at Sleep Inn & Suites, responded to this review

Dear Jessica, Thank you so much for your awesome review. We are so glad to hear about your wonderful experience while staying at our hotel and your expectations have been met. Your feedback and compliments to our staffs are very important and we will use them to improve our future services. Once again, we would like to thank you for... More 

Level Contributor
246 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This was a nice clean hotel close to a mall and one of the main highways going through New Orleans area. The free breakfast was filling and we were lucky enough to get a good parking spot closed to the main entrance. The parking was cramped in other areas with signs warning any damage to vehicles was at your own... More 

Was this review helpful? Yes
Cindy B, General Manager at Sleep Inn & Suites, responded to this review

Dear Tanyasm, Thank you so much for your awesome review. We are so happy to hear that you have enjoyed your stay at our hotel. Your feedback is very important to us and it will serve as a tool so that we can improve our future service. Once again, we would like to thank you so much for staying with... More 

Miramar, Florida
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our first time in New Orleans and we were celebrating our 40th Anniversary. The hotel was not far from the Visitor Center where we purchased our Hop& Go tickets. We parked our car next to the center for a mere $10 for the whole day. The hotel was clean and the staff were friendly & welcoming. Breakfast was... More 

Was this review helpful? Yes 1
Cindy B, General Manager at Sleep Inn & Suites, responded to this review

Dear Nusantri, Thank you so much for completing our online survey regarding your recent stay at our hotel. We are so glad to hear that your 40th anniversary has been made possible and memorable. Your feedback and compliments to our staffs are deeply appreciated and I will share them with our team. On behalf of our entire team and hotel,... More 

Memphis, Tennessee
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I chose to stay at the Metairie Sleep Inn in New Orleans on my recent trip to attend a church convention. I stayed 4 nights and it was indeed a delightful stay. Staff manager Cindy Bishop was the best! Even before my arrival date I contacted the hotel with questions and Cindy went over and beyond to assist me and... More 

Was this review helpful? Yes
Cindy B, General Manager at Sleep Inn & Suites, responded to this review

Dear Kathy, Thank you for completing our online survey regarding your recent stay at our hotel. We are so happy to hear that you have had an excellent experience and a wonderful stay. Your feedback is very important to us and we will use it as a tool to improve our future service. On behalf of our entire team and... More 

Austin, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sleep Inn was clean and pleasant for my group. We were looking for a convenient location near the interstate, and this hotel worked out great for us. The complimentary breakfast worked out great for us. it was pretty standard for this tier of hotel.

Was this review helpful? Yes
Cindy B, General Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Thank you so much for your "AWESOME" review regarding our hotel. We are so happy to hear about your wonderful experience while staying with us and your expectations have met. Please know that your feedback is very important to us and we will use it as a tool to improve our services so that we can... More 

Medford, New Jersey
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The location was convenient to the highway and to the heart of New Orleans. The staff was friendly and the room was clean and comfortable. Stephanie, Natasha, Torey and Louvina were pleasant and helpful.

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Thank you so much for your "AWESOME"review. We are happy to hear about your enjoyable and pleasant stay at our hotel. We thank you for your compliments for our staffs and we will use your feedback as an important tool to improve our customer service. Again, we thank you so much for staying with us and... More 

Lake Charles, Louisiana
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 days before and 2days after my surgery at East Jefferson. The staff couldn't have been nicer, even knew our names. Stephanie, Rebecca and the Manager were so friendly and helpful. The hotel and rooms were clean, comfortable and roomy. The air conditioner was very quiet and breakfast was good. We will stay there again.

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Thank you so much for taking your time to complete our survey regarding your recent stay at our hotel. We are really glad to hear about your pleasant experience and we thank you for your compliments for our staff. On behalf of the entire team and hotel, we would like to thank you again for staying... More 

Joao Pessoa, PB
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent three nights in this hotel. The staff is really concerned with the guests' welfare. They do e everything for you feel like being at home. The room is spacious and there are: a small living room, fridge, microwave, iron, sofa, TV. The breakfast is great. I send heĺlo to Cody, Torey, Marcela, the very kind and friendly manager... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

We thank you so much for the "AWESOME" review of our staff & hotel. We want our guest to feel like they are at their "HOME AWAY FROM HOME”. We look forward to having you and your family back to stay with us again soon. We thank you again for staying with our family at Sleep Inn & Suites of... More 

Mccomb
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel in June for 2 nights and again this week in July 5-10, 2015 and we absolutely love staying here. It is super clean and the staff are "simply marvelous" The breakfast is great! We can't sing enough praises for the following personnel at Sleep Inn, namely front desk: Torey, Cody and Manager,... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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