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Sleep Inn & Suites

Certificate of Excellence
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4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006
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Best prices for: 1 room 1 guest
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307 reviews from our community

Traveler rating
    147
    118
    32
    5
    5
See reviews for
89
84
27
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (307)
  • Mar-May only
    (96)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (66)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed here for a night and truly enjoyed my stay. I checked in at night and Jenn was very professional and smiled our entire interaction and to me that's great customer service. The room was very clean and the bed was extremely comfortable. When I went to check out I was greeted by Stephanie and Torey and their energy... More 

Was this review helpful? Yes
Huntsville, Alabama
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Nice stay overall. Staff was nice and friendly. Room was clean, but the fixtures and furnishings were really dusty. Bathroom was clean and had ample linens. Breakfast was good and had the standard hot and cold items with plenty to choose from. The room with 2 queen beds was a little small for four people and luggage, but bearable for... More 

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arlington heights, IL
Top Contributor
63 reviews 63 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It's right on the ramp for the expressway. Between the road noise and the air conditioner noise, you will be waking up a bunch. The lobby area is nice and the breakfast is pretty good--you could stay a week and not feel like you had to have the same thing for breakfast every day. The housekeeping is horrendous. One of... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Waco Texas
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed 12 nights for Jazziest and thought the price/reward ratio was great. There is no atmosphere like the French Quarter or Garden District but it is clean, comfortable, and friendly. The staff is very welcoming and works hard to please. Breakfast is ample and expectedly generic. The basic room is clean, large, well lit,with lots of storage. The bed... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

Thanks for the great review and on behalf of our entire team, I would like to apologize for the inconvenience of the elevator caused by the weather. Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Cindy Bishop... More 

Sierra Vista, Arizona
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was an excellent hotel with ample parking, great staff, and good access to the sights in New Orleans. We enjoyed our stay here as the staff was extremely helpful in finding good places to eat and local activities. It's a little confusing coming off of the interstate to find the hotel but worth the effort. Good restaurants in the... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. We apologize for the hard time you had getting here,but... More 

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I had a wedding in NOLA the last week of April and we struggled looking for a hotel. After doing a ton of research, I picked this one and I couldn't have been happier. The price was wonderful. I didn't want to blow my whole budget on a hotel so, I felt very good about the rate.... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We thank you so much for the "AWESOME" review of our staff & hotel. We want our guest to feel like they are at their "HOME AWAY FROM HOME”. We look forward to having you back to stay with us again soon. We thank you again ! Cindy Bishop AGM More 

New Orleans, Louisiana
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

how lovely to get to a hotel that is as welcome as this. We asked for first floor, roll in shower and was given exactly what we wanted. The room was spacious and nicely decorated. Most importantly it was clean as a pin and the beds were so comfortable I slept two extra hours! Breakfast is served every morning and... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn... More 

Youngsville, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

When we cruse out of New Orleans we always stay at Sleep Inn Metairie La. The rooms are always clean.the staff is great and Cindy is accommodating as always.Thanks Cindy.Looking forward to our next stay.

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

The Metairie location was our first time in the Big Easy! Very nice folks, great breakfast bar and very nice hotel employees. Very pleasant and kind to all of theiir guests, even one nasty guy. Met the Assistant GM, Cindy Bishop, what a sweet, personable person she was. We're DEFINITELY staying here again on our next stay!

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, We thank you Mr. Olivier so much for the "AWESOME" review of our staff & hotel. We want our guest to feel like they are at their "HOME AWAY FROM HOME”. We look forward to having you back to stay with us again soon. We thank you again staying with our family at Sleep Inn &... More 

Gulf Breeze, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Room was large and very clean - excellent! Very quiet away from downtown New Orleans. Easy access off I-10 and easy to get to and from Jazz Festival. Great restaurants in Metarie. I will come back! Great hotel!

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, We thank you so much for the "AWESOME" review of our staff & hotel. We want our guest to feel like they are at their "HOME AWAY FROM HOME”. We look forward to having you back to stay with us again soon. We thank you again staying with our family at Sleep Inn & Suites of... More 

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Prices are for 1 room, 2 adults
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