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Sleep Inn & Suites

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4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006
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289 reviews from our community

Traveler rating
    134
    114
    31
    5
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Fort Worth, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

We flew for a funeral and I must say it was such a welcomed surprise to be greeted by the staff!!! No matter where we were in the building the staff greeted us and ask if there was anything we needed. The rooms were nice but the reason we will come back is the staff and the great service they... More 

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Michigan
Top Contributor
95 reviews 95 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for two nights prior to our cruise based on reviews here at Trip Advisor. The room was good sized and clean with a very comfortable bed. We did have some road noise as we were in a room on the highway side. Breakfast was a good selection, but as others have said the room itself is very... More 

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Cindy B, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Hackensack, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Just came back from anniversary trip to New Orleans, Louisiana and our stay at Sleep & Stay. This hotel is conveniently located only 20 minutes away from all of the key tourist locations in New Orleans. The hotel room was immaculate and the staff was very friendly. the check in experience was smooth and desk attendant Stephanie was very informative,... More 

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, We thank you so much for the "AWESOME" review of our staff & hotel. We want our guest to feel like they are at their "HOME AWAY FROM HOME”. We look forward to having you back to stay with us again soon. We thank you again ! Cindy Bishop AGM More 

Houston, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I booked this hotel room based on reviews on Trip Advisor and expected so much more. The staff were very nice and the room was very clean but the breakfast buffet was a bust. The warm breakfast buffet and other breakfast items were very good but the dining area was extremely small for the guest capacity. It was standing room... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Starkville, Mississippi
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel is very convenient to Interstate 10. Loads of shopping and eating in the immediate vicinity. Close proximity to the New Orleans airport and many local industries (as well as downtown New Orleans). The quality of the room was outstanding--very clean, modern appointments, convenient services.

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn... More 

Fort Worth, Texas
Top Contributor
50 reviews 50 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The check-in experience exceeded my expectations. The young man checked me in at 01:30 (delayed flight) and assured me that I could switch from a smoking to non-smoking room the next morning. The room that I switched to was very comfortable and appointed with decent furniture and décor. The bed was comfortable and the noise level was good, so I... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We will see you again in the near future .Thanks again for staying with us at the Sleep Inn & Suites of Metairie Cindy Bishop AGM More 

Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We LOVED our 3 nights here. Convenient location off the I-10, staff was wonderful. The desk clerks were so sweet & helpful. The breakfast was REALLY good. Fresh baked cookies every afternoon, fresh coffee 24 hrs. Comfy bed & very quiet. We were on the 1st Flr & didn't hear any noise upstairs or thru the walls. We will definitely... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We will see you again in the near future .Thanks again for staying with us at the Sleep Inn & Suites of Metairie Cindy Bishop AGM More 

Ruston, Louisiana
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have been staying at this hotel for about 4 years while doing business in the area. I always get a restful night sleep and the staff meets my every need. The location of the hotel is perfect for getting to where you need to go without having to stay in a crowded area with no parking. I would highly... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, We love the Title of your review! Thank you so much for the awesome review of our staff and hotel.We do want to make our guest feel like they are at their "Home Away From Home". And we love to make every guest stay memorable. We hope to see you again in the near future. Thanks... More 

Nashville, Tennessee
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall a nice weekend and hotel. It was not the best Sleep Inn I have ever visited, but still pretty good. My kids enjoyed the large jet tub. The decorative coverlet on the bed was stained which was a little unsettling. We had to ask for extra towels daily and somehow missed housekeeping one day even though we were out... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, We thank you so much for the "AWESOME" review of our staff & hotel. We want our guest to feel like they are at their "HOME AWAY FROM HOME”. We look forward to having you back to stay with us again soon. We thank you again ! Cindy Bishop AGM More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The king suite we stayed in was great for 4 people, the bed however was much more comfortable than the queen pull out mattress. From the minute we walked in until we walked out 4 days later, the staff was was very polite, helpful, and accommodating. The room was large, my 16 year old daughter loved the Jacuzzi tub and... More 

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Our team at Sleep Inn & Suites of Metairie is so pleased to know our hotel amenities and features fit so well for your stay with us. We as a team strive for excellence for our guest. We appreciate your review of us and we look forward to you staying with us on your return trip... More 

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