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Sleep Inn & Suites

2.0 of 5 4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006
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Certificate of Excellence 2014
Sleep Inn & Suites
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267 reviews from our community

Traveler rating
    122
    106
    29
    5
    5
See reviews for
79
71
22
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Orleans, Louisiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

everything was with excellent's top service with manager and employee's breakfast area over all. excellents. employee Monique outstanding !!!!!!! i will always use Sleep Inn in new orleans I-10 service rd.

Was this review helpful? Yes 2
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Thank you so much for the awesome review of our staff and hotel.We do want to make our guest feel like they are at their "Home Away From Home". And we love to make every guest stay memorable. Thanks again for staying with The Sleep Inn & Suites of Metairie Cindy Bishop AGM More 

Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 4 nights. I love how friendly the staff is and will be staying in this hotel again. The staff needs to get awards. Each of the desk staff answered all questions we had and they were all very professional.

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Our team at Sleep Inn & Suites of Metairie is so pleased to know our hotel amenities and features fit so well for your stay with us. We as a team strive for excellence for our guest. We appreciate your review of us and we look forward to you staying with us on your return trip... More 

Kirkland, Illinois
Top Contributor
238 reviews 238 reviews
21 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here one night post-cruise in December and it was a good stay. I had requested a ground floor room but there wasn't one available but the girl working the front desk had the next best thing. A room on the second floor right by the elevator. We had stayed here once before and that's why we came back.... More 

Was this review helpful? Yes 2
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Thank you so much for the awesome review of our staff and hotel.We do want to make our guest feel like they are at their "Home Away From Home". And we love to make every guest stay memorable. Thanks again for staying with The Sleep Inn & Suites of Metairie Cindy Bishop AGM More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our stay at Sleep Inn & Suites was pleasant. Linens were clean, the room was clean, staff was accommodating, and it appeared as if the rooms had been updated recently. Cindy was wonderful! She truly deserves a raise for her extra attention to detail, especially because she goes out of her way to accommodate consumers. Very reliable asset to Sleep... More 

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn... More 

Flushing, New York, USA
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2014

My husband, son and I stayed at this wonderful hotel for a week..The room was spacious and clean. The breakfast was sufficient, great waffles!! Above all, the staff was friendly and always ready to help..The manager, Cindy, was so sweet and kind and always there to answer questions, she is just as pleasant as can be! I would stay here... More 

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, We are so happy to know that you have enjoyed your stay with us! We as a team strive for excellence for our guest. We hope to see you again in the near future. Thanks again for staying at the Sleep Inn& Suites of Metairie AGM Cindy Bishop More 

Spicewood, TX
Top Contributor
127 reviews 127 reviews
11 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 12, 2014

I'm in hotels 180 - 200 nights per year. I always stay here due to location. The front desk folks remember me and make me feel welcome. I don't ask for much, just a clean room, good coffee and fast internet service. This hotel has all three. Most of the hotels I stay at would only get an average review,... More 

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Thank you so much for the awesome review of our staff and hotel.We do want to make our guest feel like they are at their "Home Away From Home". And we love to make every guest stay memorable. We hope to see you again in the near future. Thanks again for staying with The Sleep Inn... More 

1 review
5 of 5 stars Reviewed December 10, 2014 via mobile

The friendliest staff. Rooms ate clean and spacious. I stay in many hotels and this one is by far the best in value and overall convenience to everything. Management team caters to repeat guest and calls you by name. The only thing I wish they had was a lounge, but I'm not complaining.

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2014 via mobile

I came on a busy weekend. The bayou classic. It was a full house.The staff was wonderful to everyone.they even had snacks for the guest at check in. The next morning was breakfast time.the room was small but the food was great. The double room was roomy.My overall stay was wonderful. I would stay again.

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, We thank you so much for the "AWESOME" review of our staff & hotel. We want our guest to feel like they are at their "HOME AWAY FROM HOME”. We look forward to having you back to stay with us again soon. We thank you again ! Cindy Bishop AGM More 

Chattanooga
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 6, 2014

Stopped in the wee hours of the morning as a midway point in our 12+ hour drive. We were there less than 8 hours but the time spent was very pleasant. We stayed in a room for someone with mobility issues so there was not a traditional shower there was a height adjustable shower head and a shower chair. I... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Thank you so much for the awesome review of our staff and hotel.We do want to make our guest feel like they are at their "Home Away From Home". And we love to make every guest stay memorable. Thanks again for staying with The Sleep Inn & Suites of Metairie Cindy Bishop AGM More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2014

One of the top hotels to stay in the New Orleans Metairie area. The staff is friendly and and very helpful Cindy the manager goes out-of-the-way. To make you stay Pleasant. Even the housekeeping staff is very courteous and kind I would recommend this hotel anytime in the New Orleans Metairie area

Was this review helpful? Yes 1
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn... More 

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Additional Information about Sleep Inn & Suites

Address: 4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 70
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Also Known As:
Sleep Hotel Metairie
Sleep Inn And Suites
Sleep Inn Metairie
Metairie Sleep Inn

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