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Sleep Inn & Suites

2.0 of 5 4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006
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Certificate of Excellence 2014
Sleep Inn & Suites
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263 reviews from our community

Traveler rating
    119
    105
    29
    5
    5
See reviews for
77
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49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Flushing, New York, USA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband, son and I stayed at this wonderful hotel for a week..The room was spacious and clean. The breakfast was sufficient, great waffles!! Above all, the staff was friendly and always ready to help..The manager, Cindy, was so sweet and kind and always there to answer questions, she is just as pleasant as can be! I would stay here... More 

Was this review helpful? Yes
Spicewood, TX
Top Contributor
124 reviews 124 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm in hotels 180 - 200 nights per year. I always stay here due to location. The front desk folks remember me and make me feel welcome. I don't ask for much, just a clean room, good coffee and fast internet service. This hotel has all three. Most of the hotels I stay at would only get an average review,... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Thank you so much for the awesome review of our staff and hotel.We do want to make our guest feel like they are at their "Home Away From Home". And we love to make every guest stay memorable. We hope to see you again in the near future. Thanks again for staying with The Sleep Inn... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The friendliest staff. Rooms ate clean and spacious. I stay in many hotels and this one is by far the best in value and overall convenience to everything. Management team caters to repeat guest and calls you by name. The only thing I wish they had was a lounge, but I'm not complaining.

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I came on a busy weekend. The bayou classic. It was a full house.The staff was wonderful to everyone.they even had snacks for the guest at check in. The next morning was breakfast time.the room was small but the food was great. The double room was roomy.My overall stay was wonderful. I would stay again.

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, We thank you so much for the "AWESOME" review of our staff & hotel. We want our guest to feel like they are at their "HOME AWAY FROM HOME”. We look forward to having you back to stay with us again soon. We thank you again ! Cindy Bishop AGM More 

Chattanooga
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped in the wee hours of the morning as a midway point in our 12+ hour drive. We were there less than 8 hours but the time spent was very pleasant. We stayed in a room for someone with mobility issues so there was not a traditional shower there was a height adjustable shower head and a shower chair. I... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Thank you so much for the awesome review of our staff and hotel.We do want to make our guest feel like they are at their "Home Away From Home". And we love to make every guest stay memorable. Thanks again for staying with The Sleep Inn & Suites of Metairie Cindy Bishop AGM More 

1 review
5 of 5 stars Reviewed 2 weeks ago

One of the top hotels to stay in the New Orleans Metairie area. The staff is friendly and and very helpful Cindy the manager goes out-of-the-way. To make you stay Pleasant. Even the housekeeping staff is very courteous and kind I would recommend this hotel anytime in the New Orleans Metairie area

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn... More 

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm going to be very objective in my review. Let's start with what isn't as great. NEGATIVES: -> Facility needs a little face lift, maybe management needs to spend some money -> The 5th floor(my floor) reeked of cigarette smoke. The room was fine. SO-SO: -> Breakfast was just ok. Egg scramble, sausage patties, waffles, cereal, yogurt. can't complain. ->... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest, Our team at Sleep Inn & Suites of Metairie is so pleased to know our hotel amenities and features fit so well for your stay with us. We as a team strive for excellence for our guest. We appreciate your review of us and we look forward to you staying with us on your return trip... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My hotel was canceled due to the card I reserved the room on was ran due to hotel policy an it declined. It was 3hrs before checkin time I had no were to go on my budget. I called spoke to Cindy not knowing at the time she was the AGM. She help me to get my reservation back even... More 

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Hot Springs, Arkansas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We wanted a place that we would have no trouble getting to the Port Of New Orleans for our cruise.. It was a very short drive and we got there in no time at all. We enjoyed the free breakfast and free parking . It worked out great for us!

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn... More 

Austin
Top Contributor
53 reviews 53 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very friendly staff, clean room, good breakfast (included). Best place I've found in Metairie for the price. It's located near Veterans Blvd which means there are many nearby restaurants and shops. Whole Foods (if you are a fan) is just down the road. A definite 4. I'll be back next time I'm in Metairie.

Was this review helpful? Yes
Cindy B, Manager at Sleep Inn & Suites, responded to this review

To Our Valued Guest! We are so happy to hear that our team could make your stay with us most memorable. We strive for excellence in all that we do for you, our guest. We hope to see you again in the near future when you return to New Orleans. Thanks again for staying with us at the Sleep Inn... More 

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Additional Information about Sleep Inn & Suites

Address: 4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006
Phone Number:
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 70
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Also Known As:
Sleep Hotel Metairie
Sleep Inn And Suites
Sleep Inn Metairie
Metairie Sleep Inn
Hotel Style:
#1 Best Value Hotel in Metairie
#1 Business Hotel in Metairie
#4 Family Hotel in Metairie

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