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Hampton Inn Metairie

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2730 North Causeway Boulevard, Metairie, LA 70002
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Hampton Inn Metairie
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Hampton Inn Metairie
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238 reviews from our community

Traveler rating
    91
    82
    44
    12
    9
See reviews for
82
49
19
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (238)
  • Mar-May only
    (52)
  • Jun-Aug only
    (53)
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    (73)
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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 2 days ago NEW

In my opinion it is the staff that makes or breaks a hotel experience and in this case they really make it. The management should be very proud. The desk staff was friendly and very helpful. The shuttle driver who took me downtown was courteous and friendly. I want to call out Rick specifically for extra praise. He took it... More 

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Tustin, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff always asked me if I needed anything or any help. The front desk always offered bottled water for me and my family. Can't beat the price for the value you receive. Can you get a better breakfast at Denny's? Of course, but this breakfast combined with the price of the room is a great value.

Review collected in partnership with Hampton

Was this review helpful? Yes
Brandon L, Front Office Manager at Hampton Inn Metairie, responded to this review

Greetings Brady K, on behalf of the Hampton Inn Metairie Staff, I would like to thank you for taking time out of your day to provide us with feedback. Your input and the feedback from all our guests are vital to our success and our commitment to offering exceptional hospitality to our guests. I am pleased to read how you... More 

Louisiana
Top Contributor
77 reviews 77 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed in room 414. Arrived around 5pm and they had fresh coffees. Good sign. Fitness center looked nice, pool looks to have morning and early afternoon sun based on location. Very limited parking upfront so after dinner I parked in back and there is no handicap accessible entry on back side just steep steps. So bring our bags in first... More 

Was this review helpful? Yes
Brandon L, Front Office Manager at Hampton Inn Metairie, responded to this review

Greetings jthwrh, on behalf of the Hampton Inn Metairie Staff, I would like to thank you for taking time out of your day to provide us with feedback. Your input and the feedback from all our guests are vital to our success and our commitment to offering exceptional hospitality to our guests. I wanted to apologize for the experience you... More 

Pierre Part, Louisiana
Top Contributor
56 reviews 56 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Its right off the interstate so its easy to get on and off. Yes its close to the road but we didn't have any problems with noise. We were on the first floor and on the road side too. The Mall is just right behind it too. The room was very nice and clean! I slept like a baby on... More 

Was this review helpful? Yes 1
Brandon L, Front Office Manager at Hampton Inn Metairie, responded to this review

Greetings sl111359, on behalf of the Hampton Inn Metairie Staff, I would like to thank you for taking time out of your day to provide us with feedback. Your input and the feedback from all our guests are vital to our success and our commitment to offering exceptional hospitality to our guests. I am pleased to read how you enjoyed... More 

Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 20, 2015

Nice staff. Area is good, however, proximity to road noise is very close. It is nearly 11:00 pm and the noise has not let up. I will try playing music loud enough to drown out the road noise. Suggest a room opposite to the overpass. Rating is lower due to outside noise.

Was this review helpful? Yes 2
Brandon L, Front Office Manager at Hampton Inn Metairie, responded to this review

Greetings dnhill, on behalf of the Hampton Inn Metairie Staff, I would like to thank you for taking time out of your day to provide us with feedback. Your input and the feedback from all our guests are vital to our success and our commitment to offering exceptional hospitality to our guests. I wanted to apologize for the experience you... More 

Atlanta, United States
1 review
4 of 5 stars Reviewed February 20, 2015

This hotel met my expectations in regards to cost, location, and staff. The room was clean and roomy. My only complaint would be there were not enough towels. We had to ask for additional towels everyday.

Review collected in partnership with Hampton

Was this review helpful? Yes
Brandon L, Front Office Manager at Hampton Inn Metairie, responded to this review

Greetings Napoleon C, on behalf of the Hampton Inn Metairie Staff, I would like to thank you for taking time out of your day to provide us with feedback. Your input and the feedback from all our guests are vital to our success and our commitment to offering exceptional hospitality to our guests. I am pleased to read how you... More 

Montgomery, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed February 11, 2015

I stayed here 1 night with my family. I found that it did not meet Hilton standards. The breakfast was horrible, the room very so-so. Bathtub was dirty and there was hair in the sink..yuk. Room had an unpleasant odor. Look for something else in the area. I love Hilton brands but this fell short

Review collected in partnership with Hampton

Was this review helpful? Yes
Brandon L, Front Office Manager at Hampton Inn Metairie, responded to this review

Please accept our sincere apologies for the troubles getting to our property during your recent stay. We know our guests deserve the best and we will use your comments on the comfort and appointment of our property as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our housekeeping and management staff... More 

Houston, United States
1 review
5 of 5 stars Reviewed February 10, 2015

My stay was excellent. The staff was very helpful. The Hotel provided free transportation to the French Quarter during the evening. The hot breakfast was amazing during my 2 day stay. The hotel also provided hot evening food which is rare with the Hampton Hotels. My only complaint is that the rooms are somewhat small.

Review collected in partnership with Hampton

Was this review helpful? Yes
Brandon L, Front Office Manager at Hampton Inn Metairie, responded to this review

Greetings Napoleon C, on behalf of the Hampton Inn Metairie Staff, I would like to thank you for taking time out of your day to provide us with feedback. Your input and the feedback from all our guests are vital to our success and our commitment to offering exceptional hospitality to our guests. I am pleased to read how you... More 

United States
Top Contributor
83 reviews 83 reviews
71 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed February 1, 2015

The location of the hotel is great but the setup is not good. It is right against the Causeway Blvd with the elevated highway lined up with the 3rd floor of the building. All the King beds are on that side of the building. The rooms on the other side have FULL beds (not queen). The garage is crowded and... More 

Was this review helpful? Yes 1
Brandon L, Front Office Manager at Hampton Inn Metairie, responded to this review

Greetings Want2GoHome, on behalf of the Hampton Inn Metairie Staff, I would like to thank you for taking time out of your day to provide us with feedback. Your input and the feedback from all our guests are vital to our success and our commitment to offering exceptional hospitality to our guests. I wanted to apologize for the experience you... More 

Dayton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 1, 2015

I arrived at the hotel and was greeted with a lack luster hello and given room keys. After a descent night sleep I woke up to a cold shower and didn't have time to wait on them to fix the issue. After a long day I came to the front desk and asked the staff if the water problem had... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Brandon L, Front Office Manager at Hampton Inn Metairie, responded to this review

Greetings Mark B, on behalf of the Hampton Inn Metairie Staff, I would like to thank you for taking time out of your day to provide us with feedback. Your input and the feedback from all our guests are vital to our success and our commitment to offering exceptional hospitality to our guests. I want to take a moment and... More 

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