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All 21 Metairie hotels

Marriott New Orleans Metairie at Lakeway

3.5 of 5 Hotel   |   3838 N Causeway Blvd, Metairie, LA 70002 (Formerly New Orleans Lakeside Hotel)
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Ranked #6 of 21 Hotels in Metairie
A recent review
3 of 5 stars reviewed 1 week ago
southernchelz Foxworth, Mississippi
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202 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Foxworth, Mississippi
Top Contributor
153 reviews 153 reviews
50 hotel reviews
196 helpful votes 196 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is very nice.The room is beautiful and cools quickly. The bed was very comfortable. It has a restaurant that serves good food. The basics like wifi and phone calls are not free. The receptionist was nice and friendly enough.

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Patrick B, General Manager at Marriott New Orleans Metairie at Lakeway, responded to this review

Thank you for your feedback and excellent review! It is our pleasure to provide our guests with the best of Southern hospitality and it was our pleasure to have you at the New Orleans Marriott Metairie at Lakeway. Bistreaux Metairie serves delicious Creole favorites using fresh, local ingredients with a gourmet twist and we would love to have the opportunity... More

Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First off, the staff was the absolutely phenomenal. All the staff was super friendly and gave us suggestions of their favorite places around New Orleans. The hotel is absolutely beautiful and has a great view. It was only a 10-15 minute commute to the heart of New Orleans and traffic wasn't much of an issue. If/when we go back to... More

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Houston, Texas
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The property was in excellent condition...very modern, up to date. We stayed in room 824 (Excellent view) the housekeeping staff was awesome.....room was cleaned throughly everyday...towels were stocked as well as bed sheets. We stayed during a verybusy weekend but the staff was attentive and you would not even know the hotel was booked. Everything from the food to liquor... More

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Darien, Connecticut
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's important to state that the staff at this property was excellent. They showed the meaning of the Marriottt standards with how respectful, attentive, and helpful they were. There were some issues at this property but all and all I did have a pleasant stay for it being a brief overnighter.

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DeLand, Florida, United States
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got this room from priceline for $75 a night and it was worth every penny. We had a suite on the 11th floor with two double beds. If I were to ask for something different I would ask for a queen size bed. The drive into and out of New Orleans was quick and easy.

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New York City, New York
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 7, 2014

The location was good for me as i needed to be close to Kenner instead of going to the Downtown, the check-in/check-out experience was average in my opinion. The good thing is that they had free parking over the weekend, otherwise i would have been charged $10 per day for personal parking and $20 if i would have used the... More

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 4, 2014

This was a non-business personal visit to Metarie/New Orleans. It's important to state that the Marriott employees deserve an excellent rating. The Front Desk personnel (all of them), the Food & Beverage Manager (Amanda), coffee lady Bianca and other staff were respectful, attentive, and delightful to converse with. However, there are issues with staying at this Marriott location. No. 1... More

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Chris B, Front Office Manager at Marriott New Orleans Metairie at Lakeway, responded to this review

Although disappointed, we are grateful for your review and feedback. We encourage our guests to share any concerns they might have during their visit so we can tend to any issues as they arise. We will share your comments with our management team as well as the management company for the parking garage. We will use this opportunity to strengthen... More

NW FL
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 29, 2014

Picked this hotel because it was close to where my husband had a meeting. Front desk team was very helpful and friendly. Offered us a choice of rooms but the housekeeping head explained why we might not want one (perfume spilled or something) which was very helpful information. We kept the original room and found it very clean, nicely appointed,... More

Was this review helpful? Yes 1
Little Rock, Arkansas
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 26, 2014

Attended a conference here and stayed two nights. Room was great, but had a few issues with the television channels coming in. Otherwise, great stay. Clean room, great view of downtown New Orleans, and very comfortable bed and linens. Meeting rooms were also very nice. Currently, there are renovations taking place on the bottom floor, but it was really no... More

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Dallas, Texas
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 10, 2014

This property is in a big building which houses other companies that use different floors from the Marriott. The whole place is in high standards with Marriotts, and I was pleasantly surprised to see that my requests saved in my Marriott profile (which ask for extra pillow and towel) was actually fulfilled! I've had that request saved in my profile... More

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Additional Information about Marriott New Orleans Metairie at Lakeway

Address: 3838 N Causeway Blvd, Metairie, LA 70002 (Formerly New Orleans Lakeside Hotel)
Location: United States > Louisiana > Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott New Orleans Metairie at Lakeway 3.5*
Number of rooms: 210
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Also Known As:
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Marriott Metairie
Metairie Marriott

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