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All 21 Metairie hotels

Marriott New Orleans Metairie at Lakeway

3.5 of 5 Hotel   |   3838 N Causeway Blvd, Metairie, LA 70002 (Formerly New Orleans Lakeside Hotel)
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Ranked #9 of 21 hotels in Metairie
A recent review
5 of 5 stars reviewed 3 weeks ago
Nurselinda52 Trinidad, Texas
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169 people have reviewed this hotel

Traveler rating
    48
    63
    32
    14
    12
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38
36
11
51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

I will start off with the positives. The hotel itself is beautiful. The service is average. The room was nice. The bed was suppose to be a king, looked like a queen. There was snot on the arm rest of the chair in the room. That was disgusting. The room was $200 a night for a small room. The guest... More

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Patrick B, Manager at Marriott New Orleans Metairie at Lakeway, responded to this review

Although disappointed, we are grateful for your review and feedback. We encourage our guests to share any concerns they might have during their visit so we can tend to any issues as they arise and we regret that we were not given the opportunity to do so during your stay. We will share your comments with our management team and... More

Trinidad, Texas
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Here I am again reviewing a Marriott. It's hard to not like a Marriott. This one was extra special in that our room had a view of the sunrise over the water along with a spectacular view of the big bridge. Location of this particular room was very quiet and very comfortable. Not far from the hotel are plenty of... More

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Memphis, Tennessee
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel, beautiful location great view of the lake from our window. The inside pool area was good, was a little disappointed the the whirlpool was not operationing ( not sure if it was because of it being Sunday or what. Basketball court and track on the roof overlooking the lake it is a gorgeous sight on a bright sunny... More

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Tampa, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 16, 2014

Traveling for work and stayed here for a week. The hotel's staff was very accommodating. The restaurant in the hotel was average. The entire place was very clean and the decor is updated.Outside the city but decent location.

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The Woodlands, Texas
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 30, 2014

I am a Marriott junkie and have had issues finding a decent Marriott near the airport - have just had multiple issues in the past. Now the weather didn't cooperate being iced in one day (have more ice on the walls of my freezer), but the staff was awesome - hotel quiet - enjoyed the say so I know I... More

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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed January 8, 2014

My husband and I stayed here December 31-January 3 for the Sugar Bowl. Quick and easy access to downtown, and a very nice hotel. Our room was beautiful and we had no complaints! It's a small thing but I wanted to say THANK YOU for providing the liquid hand soap along with the toiletries! It's about time hotels stop using... More

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Chicago, Illinois
Top Contributor
206 reviews 206 reviews
111 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed December 29, 2013

Two night business stay. I use the iphone check-in and my keys were waiting for me at the front desk. Few people must use this servicie because they always know my name when I tell them I checked in on-line. Room upgrade to a corner view on 15th floor. Nice partial view of the lake and causeway. Two other buildings... More

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Carmel, Indiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 24, 2013 via mobile

I was in New Orleans on business and this was a perfect hotel. Great location and close to good restaurants and shopping a nice Change of pace from the quarter. Great service and very responsive to needs.

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Mobile, Alabama
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 22, 2013

When walking in the room looks like an average hotel room. I started looking around the room "inspecting it" if you will, and on the couch was something gooey looking, (gross) I took a tissue to it and it was DRIED on there even more gross.....I was scared to even sit on the bed after that, but I went on... More

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Miami, Florida
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed December 16, 2013

I had previously stayed at this property and wasn't overly impressed. When I needed to return to the area, other Marriott locations were booked and I was left with no choice. When I arrived to the hotel around midnight, I attempted to enter the elevator to go to my room only to find a very drunk (Caucasian) man standing in... More

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Additional Information about Marriott New Orleans Metairie at Lakeway

Also Known As:
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Marriott New Orleans Metairie At Lakeway Hotel
Marriott Metairie
Metairie Marriott
Marriott New Orleans Metairie
Address: 3838 N Causeway Blvd, Metairie, LA 70002 (Formerly New Orleans Lakeside Hotel)
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 21 hotels in Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott New Orleans Metairie at Lakeway 3.5*
Official Description (provided by the hotel):
Discover an oasis of luxury along the scenic shores of Lake Pontchartrain, at the New Orleans Marriott Metairie at Lakeway. Winner of the AAA Four Diamond Award and 2012 TripAdvisor Award of Excellence, we set higher standards of service for New Orleans. As Metairie's first full-service Marriott Hotel, we merge the grandeur of the past with the technology and comfort of today. ... more   less 
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