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Comfort Inn Marrero

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6751 Westbank Expressway, Marrero, LA 70072
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1 room 1 adult
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Comfort Inn Marrero
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77 Reviews from our TripAdvisor Community

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New Boston, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Older hotel, but still fairly nice. Room was very large, with fridge and microwave, free Wi-Fi. Breakfast was very good, both hot items and continental type breakfast items. All staff member encountered were very professional and personable.

Helpful?
Thank William S
Nashville
Level Contributor
11 reviews
9 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This is an excellent Choice Hotel propert. We stayed for the Indy Grand Prix of Louisiana at the NOLA Motorspots Park. It was very convenient to our location. The front desk staff was one of the nicest I have ever encountered. I stay at a lot of Choice hotels and by far, this is one of my favorites. The room... More 

Helpful?
Thank Susan P
New Orleans, Louisiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We booked one night in the Comfort Inn but left our car there for a week as we took a cruise on Carnival Cruise lines. This was by arrangement and as promised the motel let us do that. The car was safe and we were grateful for this service. The room was clean and comfortable. The clerk at check in... More 

Helpful?
Thank Archie C
Viera, Florida
Level Contributor
132 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed November 18, 2015

We found that access to this particular Comfort Inn was a little difficult. On the first night of several that we stayed there, we asked how to get back to the main highway, and got a unsatisfactory answer. We found a way by winding through a neighborhood. Rooms and breakfast were OK.

Helpful?
Thank LARRY C
General M, General Manager at Comfort Inn Marrero, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay with Comfort Inn of Marrero, Louisiana. I am sorry you had problems with directions, as you know we are located on the Westbank Expressway (US 90 Business) and the New Orleans area is known for many "U-Turns." Our staff has maps and... More 

Marrero, Louisiana
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 16, 2015 via mobile

Our family of four stayed for 3 nights and loved almost everything. The staff was friendly, the room was nice and clean, the beds were very comfortable, the breakfast was very nice, and they baked cookies in the evenings. The only real complaint was that the WiFi signal wasn't so good.

Helpful?
Thank Kkruebbe
General M, General Manager at Comfort Inn Marrero, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with Comfort Inn Marrero. I am glad you enjoyed your stay with us. Our staff does an amazing job tending to our guests needs, and everyone loves the nightly fresh baked cookies! We hope to see back very soon! Truly Yours, Trase Ammons General Manager Comfort Inn... More 

Columbia, Missouri
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 11, 2015

Stayed at this hotel as part of a stay and cruise package. Got in the night before our cruise and they struggled to find our reservation, then to confirm we were suppose to have not only a room, but a shuttle to the port. While they got it all figured out eventually, it was made us a little nervous.

Helpful?
Thank Sperry_113
General M, General Manager at Comfort Inn Marrero, responded to this review

Dear Valued Guest, I want to apologize for the problems you experienced with the "Park and Cruise Package." I am glad we were able to finally clear up the confusion and get you the accommodations and transportation that you reserved. I will work to ensure this problems does not happen again, as we are completely committed to provide our guests... More 

Richmond, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 4, 2015 via mobile

Hotel had smokey halls. If you don't like smoke from different sources then this is not for you. Ladies of the evening in the lobby. Rooms were clean but very musty smelling. Staff... Thumbs up to Will. Friendly and helpful. Thumbs down to Crystal, bad attitude, outside smoking, and in general not cheerful. We stayed 4 nights 2 of which... More 

Helpful?
2 Thank Texasroro
General M, General Manager at Comfort Inn Marrero, responded to this review

Dear Valued Guests, I want to apologize for the problems you experienced during your stay with us. Let me first start by saying that our hotel does not accept nor tolerate illegal activities. We have a strong relationship with the law enforcement officers in our community, and we work with them to ensure the safety and satisfaction of our guests.... More 

Douglass
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 3, 2015

The hotel is easy to find and easy to access stores and restaurants in the area without getting back on the interstate. The place is in a decent area that is safe and clean. The hotel itself was clean and up to date. The room was plenty large enough and the bathroom was a good size. The beds were perfect... More 

Helpful?
Thank keeper1231
General M, General Manager at Comfort Inn Marrero, responded to this review

Dear Valued Guest, Thank you for writing such a great review of your Comfort Inn Marrero experience. We strive to ensure our guest satisfaction by providing a spacious, clean and comfortable room and pairing it with awesome customer service. I loved that you found our full hot complimentary breakfast to be a great start to your day. Our pool is... More 

Halifax, Canada
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed November 2, 2015

Great place, lovely room. Checked in on Nov 1st, right after a full house for Halloween. Unfortunately they had some people the night before who smoke some dope and it still smelled in the hallway. BUT the girls cleaning the rooms had sprayed and sprayed and it had done their best! Be warned, if you do this, they will call... More 

Helpful?
Thank Bookrepmama
Richmond, Texas
Level Contributor
173 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed October 31, 2015 via mobile

We expected better based on the latest reviews. Manager welcomed us in a friendly manner. The housekeeping staff did a good job daily to refresh the room. The young lady managing the breakfast area kept the area clean and stocked. She was pleasant. We stayed on the third floor and whatever air freshener that was used smelled strange and unpleasant... More 

Helpful?
2 Thank Jpamr5
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