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All 4 Luling hotels

Ramada Luling

2.0 of 5 Hotel   |   13889 River Road (LA Highway 18), I-310, Exit 7, Luling, LA 70070
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Ranked #3 of 4 Hotels in Luling
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65 reviews from our community

Traveler rating
    7
    12
    18
    10
    18
See reviews for
18
7
6
25
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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biloxi
1 review
1 of 5 stars Reviewed 3 weeks ago

Poor. I was put in the room beside the cleaning service's closet so I had them to listen to. And I couldn't get a WiFi signal in my room. When I called to complain, I was told I would have to come to the lobby instead of getting another room. Not happy.

Review collected in partnership with Ramada

Was this review helpful? Yes
Monica B, General Manager at Ramada Luling, responded to this review

Dear StephenbL2652HB, Thank you for your recent stay at the Ramada Luling and for the feedback. Good or bad, feedback is important to improve our service. I am terribly sorry to hear about your experiences here. I know how frustrating the lack of internet can be. Our internet will be upgraded soon and I hope that if you are ever... More 

Metairie, Louisiana, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2015

I planned on staying with my family in Ama when I traveled home for my grandfather's funera. But after realizing that the house would be crammed with people, I decided to stay at the Ramada only a few minutes away. The location was very convenient. The room itself was clean and I was also impressed with the size of the... More 

Was this review helpful? Yes
Monica B, General Manager at Ramada Luling, responded to this review

Sable W, On behalf of the Ramada Luling Staff, I would like to thank you for taking time out of your day to provide us with feedback. Your input and the feedback from all our guests are important to our success and our commitment to offering exceptional hospitality to our guests. I am pleased to read how you enjoyed our... More 

A TripAdvisor Member
3 of 5 stars Reviewed January 5, 2015

I like the quiet location for a one night stop, but would not stay for an extended vacation. Non-smoking room reeked of cigarette smell. At breakfast, hot foods were cold: eggs and sausage(they ran out of sausage and did not refill) and no hot water to make instant grits.

Review collected in partnership with Ramada

Was this review helpful? Yes
Monica B, General Manager at Ramada Luling, responded to this review

Thank you for your recent stay at the Ramada Luling. I would like to apologize for the inconvenience you experience during your stay. It is unsettling to hear of things that happened during your stay, however, comments such as yours help us to improve. If ever in this area again, I hope you would consider staying with us. Thank you.... More 

Beaumont, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 1, 2014

The desk clerk was friendly, check-in was fast, and the room was clean. The only thing I noticed was the headboard was wiped down, but kind of sloppily with streaks that were noticeable. The hotel was close to New Orleans with a good hotel rate for a weekend night. However we enjoyed the location since it was situated in a... More 

Was this review helpful? Yes 1
Monica B, General Manager at Ramada Luling, responded to this review

GirlHero, Thank you for your recent stay at the Ramada Luling. It is nice to hear such great comments about the hotel and staff. Thank you for taking the time for this review. Feedback is an important factor to helping us provide excellent customer service. Thank you. Sincerely, Monica Burke General Manager More 

Sarasota, Florida, United States
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 20, 2014

Dirty rooms. Door to bathroom could not close because it was wrong size. Lights not working clock not working .Bugs in room on second floor. Dead and alive. Potato chips between sheets. No elevator had to carry luggage up the stairs rug on stairs torn like waiting for accident to happen. First morning not enough breakfast to feed the 50... More 

Was this review helpful? Yes 1
Monica B, General Manager at Ramada Luling, responded to this review

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and truly apologize you were disappointed with your stay. We know our guests deserve the best comfort and service. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope... More 

Ponchatoula
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 22, 2014

I was happy with everything until I went to take a bath and the soap holder was full of black mold. Then as we were trying to get dressed and put on our makeup the electricity kept going on and off. I emailed customer service at the motel and sent them pictures if the mold. I never heard a word... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 19, 2014

I booked this hotel last minute for the Essence Festival in New Orleans and it was the worst hotel I've ever stayed in. The room had a mildew smell and the carpet was always damp. I was scared to walk around with out shoes on. Cheap Sunbeam iron was bolted to ironing board. Business center was in middle of lobby... More 

Was this review helpful? Yes 3
Monica B, General Manager at Ramada Luling, responded to this review

Please accept our sincere apologies for the disappointing conditions of your stay. We know our guests deserve the best and we will use your comments on the comfort and appointment of our property as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our housekeeping and facilities teams and assure you appropriate... More 

Cortland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2014

We stay in this hotel several times a year. The rooms are clean, it's quiet, and in a good location.

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Monica B, General Manager at Ramada Luling, responded to this review

On behalf of the management and staff we’d like to thank you for your recent stay with us. We very much appreciate your business and thank you for selecting our hotel. Our guests’ satisfaction is our main priority. Thank you again for your review and we do hope that we may welcome you again in the future. More 

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Additional Information about Ramada Luling

Address: 13889 River Road (LA Highway 18), I-310, Exit 7, Luling, LA 70070
Phone Number:
Location: United States > Louisiana > Luling
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Luling 2*
Number of rooms: 75
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Also Known As:
Luling Ramada

7 photos of this hotel

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