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Basingstoke Country Hotel

Scures Hill, Nately Scures | near Hook, Nately Scures, Basingstoke RG27 9JS, England
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Basingstoke Country Hotel
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765 Reviews from our TripAdvisor Community

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Traveler rating
    241
    235
    132
    86
    71
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105
328
22
112
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (765)
  • Mar-May only
    (215)
  • Jun-Aug only
    (247)
  • Sep-Nov only
    (185)
  • Dec-Feb only
    (118)
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Wallasey Wirral
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I found the staff extremely friendly and helpful. I was a little concerned to find water in the kettle. Only had one bottle of drinking water in the room. When asked i was informed it was one bottle per stay. Not good if you stay more than one night and there's 2 of you.These are the only complaints I have.... More 

Was this review helpful? Yes 1
Bradford, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

The cleanliness left a lot to be desired; mould around the bath tiles, wall and ceiling; basin had a large crack in it; the grout between the floor tiles was black. A safety bar was missing off one window. Heavy accumulation of lime scale in the kettle. Self service at breakfast and dinner; food warm, never hot. Unimaginative menu. Tea... More 

Was this review helpful? Yes 1

Travelers are raving about these Nately Scures hotels

4.5 of 5 stars
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4 of 5 stars
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Winchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Myself and my partner came to celebrate our engagement at the Basingstoke country hotel when we first arrived we given a key to a room that when we arrived inside we noticed was not the room that had been advertised to us several of the included amenities were not present we then went to reception to see if they could... More 

Was this review helpful? Yes 2
London
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

On a day trip out we decided to pop in to see if we could get an afternoon tea. Yes they did and everything was nicely presented and the sandwiches freshly made. The cakes were ok too The tea was a nice last and refills available at no extra charge

Was this review helpful? Yes 2
Basingstoke, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 days ago NEW

We went to a wedding there recently and the wedding itself was lovely. A brilliant day as far as the wedding and reception was concerned. However, the same cannot be said for the hotel. The rooms cleanliness was not up to standard, there were cobwebs on the ceiling and as it was a double room I would have thought that... More 

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London
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just back from one night dinner, bed & breakfast. On arrival the reception staff were very pleasant and our allocated room was a lovely size. We were supposed to have a bottle of wine in our room on arrival as part of our package which wasn't there. One quick call to reception resolved the problem and we were able to... More 

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London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

This hotel has potential, but is very tired and need updating. The staff were unhelpful at check- in. We wer kept waiting our an hour to check in without explanation or alternative solution. This made us late for our taxi taking us to a wedding. We eventually begged for any room to change in. Staff were oblivious to the urgency... More 

Was this review helpful? Yes 1
Nottingham, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Having booked this as a business overnight stay through work and travelling to Hook on a regular basis, I decided to stay somewhere different that was still within budget and near to the venue. The first time that I arrived, It looked really nice from the outside and perfectly located. I checked in and looking around, it looked shabby and... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Appalling service from reception staff including threatening behaviour and ridiculing other customers on phone. Cobwebs in rooms that had supposedly been cleaned. Only plus was Alex on the bar who at least tried to help. We were delayed on check in with no apologies or explanations and then they tried to give one of our party a room that was... More 

Was this review helpful? Yes 1
Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We chose this hotel as it had 24 hour reception. Having sent a message via Laterooms that we would not be arriving till very late it was at least 10 minutes before we could find anyone when we arrived. Then we were directed to what should have been our room only to find there were other people asleep in it... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Very good(8)
  • Swimming pool(8)
  • Leisure facilities(3)
  • Steam room(3)
Questions? Get answers from hotel staff and past guests. Ask a question

138 photos of this hotel

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Bathroom (10)
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Hotel & grounds (10)
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Room/suite (32)
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Hotel & grounds (8)
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Pool/beach area (7)
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Room/suite (15)
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Dining (1)
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Business center/function rooms (1)
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Other (22)
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