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Basingstoke Country Hotel

Scures Hill, Nately Scures | near Hook, Nately Scures, Basingstoke RG27 9JS, England
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Best prices for: 1 room 1 guest
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Basingstoke Country Hotel
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Basingstoke Country Hotel
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720 reviews from our community

Traveler rating
    236
    226
    121
    80
    57
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101
306
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107
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (720)
  • Mar-May only
    (210)
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    (207)
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    (185)
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    (118)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This hotel is very nice for an overnight stay and possibly two nights the staff are friendly and rooms basic but clean my advice is to upgrade if you can . breakfast and evening meals are excellent to.

Was this review helpful? Yes 1
Basingstoke
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Had an excellent time! The staff were efficient and helpful. The rooms were spacious and clean. We had our wedding there and Sue helped us with every step and requirement on the big day and certainly deserves a special mention for all her kindness and hard work. The team who worked on and at our wedding were amazing! Thank you... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

The staff were all so friendly and went above and beyond to make a birthday celebration special!! We visited for a 21st birthday party and the staff had filled the room with balloons and decorated the table in our room so nicely. The grounds are gorgeous and our room looked over the pool and hottub. It is worth paying a... More 

Was this review helpful? Yes 2
kent
Top Contributor
100 reviews 100 reviews
37 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed for a few nights again in a suite which is lovely although there were quite a few stains on the sofa that we noticed which isn't very nice and really needs attention, I'm not the type of person that puts photos on but it does need pointing out! Breakfast was very nice freshly cooked eggs to order, all... More 

Was this review helpful? Yes 3
Rustington, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited the hotel for a spa day through buyagift and was very pleased. We used the facilities including the pool, hot tub, sauna and steam room. We were pleased with the facilities available but felt that the changing rooms were in need of some TLC. Also some members of the club made us feel a bit uneasy. As soon as... More 

Was this review helpful? Yes 1
Lichfield, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a 4 star hotel which is at best a 3 three star. The room was hot and stuffy even with the window open, the hairdryer did not work and the restaurant was understaffed and frustrating. At breakfast items kept running out and were slow to be replenished . When reported to staff the only response was ''we are... More 

Was this review helpful? Yes 2
Havant, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

My husband & I stayed here in a premium double bedroom for a romantic getaway which was wonderful, very spacious & clean. We had a 3 course meal which was absolutely flawless, we simply loved it. The staff throughout our stay were amazingly helpful & friendly. We will definitely be back.

Review collected in partnership with this hotel

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TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear emily148, Thank you for sharing your experience with us here at the Basingstoke Country Hotel. It is great to read that you were impressed with all aspects of your stay here with us from your premium room and dining experience to our team’s excellent customer service. We look forward to your return Kindest regards Peter Bartlett General Manager More 

Torquay, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We had a lovely room but the thing we liked the most was the helpful staff in all areas. Nothing was too much trouble. It was good value for money and the Saturday night dinner was perfect. This was our second stay and we will certainly return.

Was this review helpful? Yes
TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear David S, What lovely feedback! I am thrilled that you were impressed with your room and also that our team’s friendly service made a lasting impression on you. Your compliments regarding your delicious evening meal shall be passed onto my chef and his team, they will be pleased. Thank you so much for leaving us such kind comments See... More 

Huddersfield, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived on a sunny day and the place looked fantastic. Plenty of parking with well tended gardens. Had to wait a couple of hours to check in so we had a drink and the snack in the bar which was pleasant with very professional staff and a decent sandwich. On check in we were guided down a rabbit warren of... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear test400, In light of your overall experience, it was great to see your complimentary feedback about the professionalism of the team and particularly the exemplary customer care demonstrated by Tom. I was pleased that Tom was able to change your rooms and am sorry that this and the condition of the leisure facilities did not meet you expectations. Thank... More 

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Cardiff, United Kingdom
Top Contributor
119 reviews 119 reviews
55 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stopped at this hotel during a recent business trip as it was on the recommended list at my wife’s employer. From the outside, the hotel looks lovely and we were looking forward to our stay. However, inside is not the same. The communal areas are clean, tidy and well-appointed but our room was a little tired and definitely needed... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear David B, Thank you for leaving us a review and for your kind recognition of the staff being pleasant and attentive. It was disheartening but helpful to read the aspects of your stay that did not meet expectations. We do hope that you will return to us in the future Kind regards Peter Bartlett General Manager More 

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