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Basingstoke Country Hotel

4.0 of 5 Scures Hill, Nately Scures | near Hook, Nately Scures, Basingstoke RG27 9JS, England
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Basingstoke Country Hotel
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Basingstoke Country Hotel
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625 reviews from our community

Traveler rating
    207
    195
    100
    72
    51
See reviews for
91
262
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95
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (625)
  • Mar-May only
    (151)
  • Jun-Aug only
    (207)
  • Sep-Nov only
    (185)
  • Dec-Feb only
    (82)
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We've unfortunately had the misfortune to spend 2 nights at this hotel. Our room was very small shabby and no where near 4 star standard. The restaurant service was awful we waited 35 minutes for our pudding none of the staff seemed to know what they were doing. After speaking to the manager and addressing our issues we were moved... More

Was this review helpful? Yes 3
TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear Kim Y, Thank you for taking the time to leave a review and it saddens me to read that you recent visit was not to our usual high standards. Rest assured, your issues have been raised with the Restaurant Manager and the team, and I do hope that your recent experience has not dampened another visit to us again... More

Spalding, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived and was kept waiting for 20 mins while they found my reservation, then sent to a room at the farthest corner of the hotel. Got in the room to find 2 light bulbs out, no robe/slippers and yet should have been a premier room. Told them on the morning about the problems nothing was done about it. On the... More

Was this review helpful? Yes 2
TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear Jason M, Thank you for taking the time to leave a review and I am disappointed to read that your recent stay with us did not live up to your expectations. It is nice to read, however that you enjoyed breakfast and I do hope that you will return for another visit again very soon. Kind regards Peter Bartlett... More

Travelers are raving about these Nately Scures hotels

Hants
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for an overnight - booked primarily because of a great B&B offer. We had a lovely time. The room was clean and comfortable and the choice offered at the breakfast buffet was very good. The bonus for us was the Leisure Suite.Nice little pool (some children were in for swimming lessons but this wasn't too intrusive) and an... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear PetrosHants, Thank you for the wonderful review and I am really pleased that you enjoyed your stay at The Basingstoke Country Hotel. It is nice to hear that you enjoyed breakfast and the leisure facilities and it sounds like you had a good time! I do hope to welcome you back again very soon. Kind regards Peter Bartlett General... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Having read the reviews on here prior to arriving at the hotel I was a little apprehensive. I would just like to say that I was impressed from the beginning! Lovely clean, spacious room. Outdoor hot tub amazing at dusk and leisure facilities very nice. My husband and I were incredibly impressed by dinner. The food was sublime, staff very... More

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear Holly H, I’m thrilled to hear that you had an excellent time during your recent stay and thank you for taking the time to leave this review. The recently renovated leisure facilities are fantastic! What could be better than relaxing in the evening in the outdoor hot tub? Your kind comments about the restaurant manager will be personally passed... More

Halifax, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a week on the last week of October. I have to say the food was first class! and the waiting staff were very attentive especially Sue that worked in the dining room on an evening. She was excellent. Looking forward to staying there again soon.

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear J9Mcmaster, I am thrilled that you thoroughly enjoyed your business trip with us. Thank you for leaving us such lovely comments especially about your dining experience and our staff’s attentive service. Sue will be overjoyed to hear such commendation. See you soon Kind regards Peter Bartlett General Manager More

Trowbridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited overnight with 2 x girls (11&9) staff were friendly and very helpful. Room was good standard, clean and very spacious. Amenities were good. Food was good (we had dinner and breakfsat). A pleasant stay in a nice location and would stay again.

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear cpk675, Thank you for your lovely feedback. Very pleased your recent stay with us was enjoyable and you enjoyed your clean and spacious room, the dining experience, hotel and location. Do join us again. Kind Regards, Peter Bartlett. General Manager More

Basingstoke, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a special occasion. Staff were friendly and helpful. Fantastic stay, great food and good leisure facilities. Spent ages in the outdoor hot tub under the moon despite it being 31 October.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear 10LW1970, Great to read your recent stay with us was fantastic and that you enjoyed your dining experiences, use leisure facilities including the moonlight hot tub, and my team looked after you very well. Glad your special occasion was a success with us. I look forward to welcoming you back in the future. Kind Regards, Peter Bartlett. General Manager More

Newton Abbot, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Travelling as a family of four can be a challenge sometimes but this stay was a pleasure. The room was massive and gave plenty of space for the children so we didn't get under each others' feet. The breakfast was super - hot, fresh, very appetising and good choice. Staff were friendly and we felt welcome. Overall it was far... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear mras459, I’m so glad your family break with us was better than expected and you enjoyed your spacious room, your dining experiences, and you were looked after very well by my lovely staff. Thank you for saying you would return and I look forward to welcoming you back in the future. Kind Regards, Peter Bartlett. General Manager More

Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My partner and I stayed here last night. The staff were very welcoming. The room needed a facelift and the hotel seemed a bit tired. Dinner was nice but nothing special. The swimming pool, hot tub and sauna were lovely. Devine cocktail. Nice for a night.

Was this review helpful? Yes 2
TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear Alison M, I am pleased that you were so well welcomed and particularly delighted to read about your Devine cocktail! Thank you for your review, I hope we will see you again soon. Kind Regards, Peter Bartlett. General Manager More

Bristol, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked this hotel for a spa day and overnight stay to celebrate our engagement. I'll start with the positives: The room was very nice - very clean, well presented and spacious. The spa facilities were good - I particularly enjoyed the outdoor hot tub. And now, onto the negatives, starting with the abysmal dinner service! We booked a table... More

Was this review helpful? Yes 2
TheHotelCollection, General Manager at Basingstoke Country Hotel, responded to this review

Dear Kirsty C, Thank you for your feedback and I am so sorry that your celebration was met with such a poor experience and I am sending a separate message. You very kindly suggested that this was an off day and you are absolutely right. Dinner service was far from our standard and I have been able to identify the... More

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Additional Information about Basingstoke Country Hotel

Address: Scures Hill, Nately Scures | near Hook, Nately Scures, Basingstoke RG27 9JS, England
Location: United Kingdom > England > Hampshire > Basingstoke > Nately Scures
Price Range (Based on Average Rates): $
Hotel Class:4 star — Basingstoke Country Hotel 4*
Number of rooms: 100
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Also Known As:
Barcelo Basingstoke

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