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Holiday Inn Express Leesville - Ft. Polk

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122 Express Blvd, Hwy 171, Leesville, LA 71446
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Holiday Inn Express Leesville - Ft. Polk
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Holiday Inn Express Leesville - Ft. Polk
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141 Reviews from our TripAdvisor Community

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Traveler rating
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    31
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baton Rouge, Louisiana
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First time at this property. Made my reservation on line. The Leesville property followed up with a personal phone call. First time that has ever happened. Check in was a breeze thanks to Tammy. Property is 8 yrs old and in excellent condition. Rooms are spacious and clean. They have two floors but also an elevator. We will stay here... More 

Was this review helpful? Yes
Bulverde, Texas
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I found it rather odd that the week I received word that Holiday Inn Rewards had initiated a new elite status for frequent guests that i would be denied an upgrade by the management of this particular hotel. I checked into an executive suite but upon finding on the internet that they had three Jacuzzi Suites that were not occupied... More 

Was this review helpful? Yes
HiLeesvilleManager, General Manager at Holiday Inn Express Leesville - Ft. Polk, responded to this review

Good evening SER! Thank you for your valuable feedback and review. I can certainly understand your frustration and disappointment with how your upgrade request was handled. However, I'm a little confused. I cannot find any of your previous 5 reservations. Unless your reservations were made under another name and/or IHG Rewards Membership (and possibly a different tier) that may be... More 

Oklahoma City, Oklahoma
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stay nationwide and the IHG chain of hotels. This hotel is without a doubt the best one I have stayed in, in the past eight years. The hotel was clean and the staff extremely friendly and went out of their way to make sure my stay was comfortable. I would definitely recommend this hotel and staff to any traveler... More 

Was this review helpful? Yes
HiLeesvilleManager, Front Office Manager at Holiday Inn Express Leesville - Ft. Polk, responded to this review

Hi johnllane L. Thank you for the great comments about our staff and hotel. We are all working hard to deliver a lot of smiles, fantastic service and great value to our guest. comments like yours mean a great deal to us. Thank you and I hope to see you again soon. Best Regards, Tammy Kennedy | Manager | Holiday... More 

Prattville, Alabama
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Nora and her Team have written the book on Customer Service.....the call to confirm my reservation and attention to specific needs were exceptional. In the past I had stayed at another hotel but when I learned of the Holiday Inn Express I will be staying at this hotel on all my visits to Leesville-Ft Polk.....Its close to the Post and... More 

Was this review helpful? Yes
HiLeesvilleManager, Front Office Manager at Holiday Inn Express Leesville - Ft. Polk, responded to this review

Hi Jim A! Thank you for your wonderful review! Our team strives to provide excellent customer service and a fabulous place to stay. We are very excited that you choose to stay with us out of all the other hotels in town! I agree our location gives our guest easy access to town and Fort Polk. I will certainly share... More 

Lawton, Oklahoma
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 21, 2015 via mobile

I am still in the middle of my stay here but feel compelled to recognize the high level of service and dedication that I have received at this hotel. They truly have set the bar high for other holiday inns and IHG hotels. The service I have received at this hotel is a step above what I have received at... More 

Was this review helpful? Yes
HiLeesvilleManager, Front Office Manager at Holiday Inn Express Leesville - Ft. Polk, responded to this review

Good Evening Nathan A! We have certainly loved having you stay with us. It is such a joy to see you each day. I'm honored that you think so highly of our hotel and staff. They will be excited to read your comments. Thank you for the wonderful review and THANK YOU for choosing to stay with us! Best Regards,... More 

DeRidder, Louisiana
Level Contributor
4 reviews
5 of 5 stars Reviewed June 21, 2015

Fantastic staff, pleasant stay. One would be hard pressed to find a nicer hotel anywhere for the price, and it is close enough to everything you would need. Close to Fort Look and Deridder, but obviously closest to Leesville attractions.

Was this review helpful? Yes
HiLeesvilleManager, Front Office Manager at Holiday Inn Express Leesville - Ft. Polk, responded to this review

Hi Daniel H! Thank you for such a wonderful review! We take great pride in delivering excellent customer service to our guest and we are excited you enjoyed your stay with us. We hope to see you again soon. Best Regards, Tammy Kennedy | Manager | Holiday Inn Express Leesville - Fort Polk More 

Jasper, Alabama
Level Contributor
1 review
5 of 5 stars Reviewed June 10, 2015

We had to go to leesville for a funeral. It was last min. and my mother had loaned me her CC to pay for it. They helped me work around the issue cause my name wasn't on the CC. The room was nicely done, and so very relaxing for us. They let us check in early and at some point... More 

Was this review helpful? Yes
HiLeesvilleManager, Front Office Manager at Holiday Inn Express Leesville - Ft. Polk, responded to this review

Hi Synath, Thank you so much for you review of our hotel. I'm excited to see that you thought we were "Wonderful and Amazingly Thoughtful"! I am pleased to hear we were able to accommodate you in your time of need. We hope you will visit us again soon under different circumstances. Best Regards, Tammy Kennedy | Manager | Holiday... More 

Bossier City, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2015 via mobile

As coming to visit with family we stay often. I really must say our rooms were CLEAN ! We were so pleased front desk clerk was nice and accommodatiting however watching tv.she was going on vacation the next day.Breakfast was good . Friendly staff most were smiling always greeting someone or us with smiles. I must say Anita was quite... More 

Was this review helpful? Yes 1
HiLeesvilleManager, Front Office Manager at Holiday Inn Express Leesville - Ft. Polk, responded to this review

Hi Diane S! I'm so excited that you had an "Awesome Trip" and that we could be apart of it! Our team members take pride offering our guests an outstanding experience. It really means alot when you let us know. We look forward to seeing you again soon. Best Regards, Tammy Kennedy | Manager | Holiday Inn Express Leesville -... More 

Gulfport, Mississippi
Level Contributor
102 reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 27, 2015

Best hotel in the area and it's not close...if you can get a room. We stayed in a master suite and felt like we were at home. Customer service was top notch and attended to all of my questions of the area. We hope to stay there again when we are in the area.

Was this review helpful? Yes 2
HiLeesvilleManager, Front Office Manager at Holiday Inn Express Leesville - Ft. Polk, responded to this review

Hi JayEss61! Thank you for your compliments! I'm so glad to hear that you felt like you were at "Home". Wow! The staff will be happy to know that they had a lasting impression on one of our guests. We look forward to seeing you again soon. Best Regards, Tammy Kennedy | Manager | Holiday Inn Express Leesville - Fort... More 

Fort Worth
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

We always enjoy coming back to Holiday Inn Express in Leesville. They make us feel like family returning for a visit. Everything was in good order and our stay was very comfortable - despite the heavy rains that blanketed the area. Thanks again for taking such good care of us.

Was this review helpful? Yes
HiLeesvilleManager, Front Office Manager at Holiday Inn Express Leesville - Ft. Polk, responded to this review

Hi Gken! I'm always happy to see a review from one of our regular guests. I'm very excited that you think so highly of our hotel. We always enjoy having you stay with us and we look forward to seeing you again in the near future. Best Regards, Tammy Kennedy | Manager | Holiday Inn Express Leesville - Fort Polk More 

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