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The Richmond Suites Hotel

2600 Moeling Street, Highway 171 & I-10, Lake Charles, LA 70615
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1 room 1 guest
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101 Reviews from our TripAdvisor Community

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Traveler rating
    33
    19
    7
    8
    34
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29
18
4
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 23, 2015

I can't even give a rating for this place, can't even say it's a hotel either. This was the WORST place we have ever stayed in: 1). No elevators 2). When we walked in the room in building A the smell could've knocked you out, my husband and I had to go to Walmart to buy sheets and frebreeze to... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 13, 2015

The place is outdated and horrible. The rooms are very over sized which is good but half of the amenities don't work. I was there early May. I was told the pool wouldn't be open until august...I went to the room, the light didn't work, the air didn't work, the remote had no batteries, the tub stopper didn't work I... More 

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Travelers are raving about these Lake Charles hotels

1 review
1 of 5 stars Reviewed May 17, 2015 via mobile

Check in guy was very nice, on the other hand the black lady was very rude!!! Smelt horrible in the room, a/c didnt work the whole time (felt like a sona room). The pool was horrible green so no swimming. Housekeeping was even worse, didon't clean or fix beds only change the trash. Then breakfast, the front black lady complained... More 

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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 27, 2015

Just called this place at random in a pinch. I have been around the world and this is the worst I've experienced before. Got there around 10:30 pm and had to be buzzed into the lobby (uh oh). While trying to talk to the clerk, the lobby door started rattling. The clerk went and opened it. In walks some seemingly... More 

Was this review helpful? Yes 1
Plainfield, Indiana
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 22, 2015

Nothing but lies from the management. Nothing worked in the room and we had a suite, renting weekly at $450 a pop. No hot water unless you took a shower or bath after midnight. Had 2 phones in room that never worked. Maintenance man took phones to another room to see if they work. They did, in other rooms, but... More 

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Lake Charles, Louisiana
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12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 31, 2015

The continental breakfast is ample. Don't expect hot food other than waffles. I had a microfridge in my room. Don't expect a hot tub as this is an old property. Treat the staff with respect and they will go beyond to help. Older plumbing. 5 buildings and no elevators. If disabled and unable to climb ask for ground level. Although... More 

Was this review helpful? Yes 2
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 30, 2015

The outside looks like an apartment complex. Our room was pretty clean, but the outside of the place looks old and dirty. Our room was located under the stairs, so you couldn't clearly see our door. The shower head wouldn't move, and it was shooting 3 different strands of water. I had to move my head a lot just to... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 2, 2015

We were impressed with the hotel. Even though it is an older hotel it is neat and clean. The staff is great, especially Barbara who was kind, pleasant and helpful. We have put this hotel on our list of places to stop again.

Was this review helpful? Yes 1
San Antonio, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 2, 2015

This place is not at all worth the $109.00 rate they charged me. I called in after seeing it on the Pet Friendly Hotels list and thought the rate was good but then I checked in. Oh my God if the rate would have been at least $50 then I would have known what type of place this was. It... More 

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Greensboro, North Carolina
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed December 16, 2014

Wow! Not sure where to start. This MOTEL is a cluster of building surrounded by a steel fence (sounds safe right?) but they leave the gate wide open. Anybody can drive right in and park or walk around. We were given a ground floor room in the B building as they said it was all that was available. While trying... More 

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