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The Richmond Suites Hotel

2600 Moeling Street, Highway 171 & I-10, Lake Charles, LA 70615
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1 room 1 adult
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113 Reviews from our TripAdvisor Community

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Lake Jackson, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel on Wednesday. January 20, 2016 and found it to be very, very likable. The lady working the front desk, Karen, both when we checked in and out could not have been any friendlier and wanting to help us. The room was really clean and we had a large bed and a love seat both in... More 

Helpful?
Thank Carolyn S
Lake C, Front Office Manager at The Richmond Suites Hotel, responded to this review

Thank you very much for your kind review. We are happy you had such a good experience, but we are a little confused by the positive words mixed with the negative score. It is understandable if it was a mistake, but please do let us know if there is anything we can improve on. Thanks again! --Richmond Suites Management Team More 

Level Contributor
3 reviews
5 of 5 stars Reviewed December 7, 2015 via mobile

Reading all the reviews for here wouldn't make since until you've actually experienced it for your own. The hotel staff was absolutely fantastic the manager of the hotel was very understanding and helpful and tended to my needs as a guest their. ESPECIALLY the fact that they have there own restaurant called 171 Junction Roadhouse made my experience in Lake... More 

Helpful?
Thank Chris M
Lake C, Front Office Manager at The Richmond Suites Hotel, responded to this review

Thank you very much for the kind words. We are very happy that you had a great experience and gave us the opportunity to serve you. We hope you'll think of us again the next time you are in the area. Thank you, Richmond Suites Management Team More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 6, 2015

The rooms always neat and clean maid service do a professional job and mr.james at the front desk is very helpful. On site restaurant and laundry I live in Texas but work in lake Charles la 8 days on and 8days off this is where I stay with no problems . A.williams

Helpful?
Thank dodgeboy12
Anaheim, California
Level Contributor
182 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed October 26, 2015

Checked in and was told no ground floor rooms available. So we hauled everything upstairs. Room was not clean! Went back to front desk and was then told no clean rooms available. Now this property has four 2 story buildings of hotel rooms on this property. We were checking in at 4 PM and no clean rooms??? Finally they found... More 

Helpful?
Thank sewkitty

Travelers are raving about these Lake Charles hotels

Lake Charles, Louisiana
1 review
4 of 5 stars Reviewed October 19, 2015

Had really good service the whole time we were there. The housekeeper on our building Quantessa Patterson was excellent and kept the linens changed and the room clean plus her and Taylor Meeks at the front desk provided excellent restaurant suggestions for dinner. The rates were reasonable and we will be coming back and staying next week.

Helpful?
Thank Neal M
Lake C, Front Office Manager at The Richmond Suites Hotel, responded to this review

Neal, We appreciate your kind words about the staff and the great rating. We have passed on your review to both staff members and congratulated them on doing such a great job. We are very happy that you gave us the opportunity to show you our excellent customer service, and do hope you'll think of us anytime you are in... More 

1 review
5 of 5 stars Reviewed October 14, 2015

Checked into my room,it was clean, smelled nice. The service was great my maid who serviced the room is very helpful, and curious. Was willing to help me with directions to places around town. The hotel breakfast was great and so was the pool. My room maid was Quantessa Paterson. Quantessa was always on hand asking if there was anything... More 

Helpful?
Thank Billy S
Lake Charles, Louisiana
1 review
5 of 5 stars Reviewed October 8, 2015

I stayed a weekend at Richmond Suites and the staff was exceptionally pleasant. The rooms were large and to my surprise there was a kitchenette! The housekeeping staff kept the room clean throughout the entire stay. Looks like they are constructing a bar/restaurant. Can wait to go back and experience the new amenities

Helpful?
Thank queeta84
Belle Chasse, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 4, 2015 via mobile

This was our first stay at a extended stay hotel and I found everyone pleasant and our room was fine. I would recommend an extended stay here it's a great home away from home. I felt safe and secure while my husband was working. Iwould recommend staying here. was able to cook and have a normal life there.

Helpful?
1 Thank rob131922
Canton, GA
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 30, 2015

I was very surprised how large the rooms were at this hotel. The hotel is right off of the interstate. Staff was very friendly and helpful with directions to the casino area which is very close. There is a restaurant and lounge being built onto the hotel and it looks like it is going to be very nice. I will... More 

Helpful?
Thank OdomGator
Roswell
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 29, 2015

I have stay a few times at this hotel during quick trips into Lake Charles. When I stay, I usually get a large one bedroom suite with a full kitchen. Although I do not use the oven, I love a full sized refrigerator to put all my leftover food in without a problem. The staff is awesome, housekeeping always very... More 

Helpful?
Thank Cannonballrunfromsf
Lake C, Front Office Manager at The Richmond Suites Hotel, responded to this review

We are so glad that you had a great experience staying with us here at the Richmond Suites. We always like to hear positive and constructive feedback. It is always great for our employees, from front desk to housekeeping to maintenance, to know they are doing a good job. We hope you'll keep us in mind the next time you... More 

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