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Hampton Inn Lake Charles

2.5 of 5 3175 Holly Hill Road, Lake Charles, LA 70601
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Hampton Inn Lake Charles
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Hampton Inn Lake Charles
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52 reviews from our community

Traveler rating
    30
    10
    8
    1
    3
See reviews for
15
8
3
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lancaster, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

My family has stayed at this hotel twice now, and have found it to be very clean and comfortable. The staff is very helpful, friendly and professional. I highly recommend this hotel if you are staying in the Lake Charles area.

Review collected in partnership with Hampton

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Houston, Texas
Contributor
18 reviews 18 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very quiet and the entire facility was neat and clean. They also offer a local shuttle service free of charge to the guests. Nestled in a wooded area, this is a very convenient hotel to the casino area of Lake Charles. Very nice.

Review collected in partnership with Hampton

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Tyler, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I rented two rooms for my family during Thanksgiving. The hotel was new, clean, quiet and comfortable. Service was very good. I had no problems whatsoever, and will stay there again. However, Trip Adviser is starting to cheese me off with their 200 word minimum review size; I've said all i can think of about the hotel. It was good.... More 

Review collected in partnership with Hampton

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Baton Rouge, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This was an AWESOME experience!!!! I had a do not disturb sign on my door, therefore, my room was not cleaned and I really didn't want it cleaned. However, the front desk noticed that I did not get my room cleaned called me that afternoon to see if I needed anything. I told them that I could use more towels... More 

Review collected in partnership with Hampton

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Mary G, General Manager at Hampton Inn Lake Charles, responded to this review

Stacey M, I appreciate you taking the time to share your experience at our new Hampton here on TripAdvisor. Im glad to hear that our front desk team reached out to you to make sure you had everything you needed. I do hope you will return again on your next travels through beautiful Lake Charles. Respectfully, Mary G More 

Louisville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff was helpful, friendly and helpful. Room was clean and furnishings were comfortable. There were places close to eat dinner and was easy to get to and from. This was my first stay there but with the upcoming work in that area I'm sure myself as well as other co-workers will be staying here as well.....

Review collected in partnership with Hampton

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Mary G, General Manager at Hampton Inn Lake Charles, responded to this review

Willis T, It is wonderful to hear that you enjoyed your experience at our new Hampton here in Lake Charles and you were pleased with the staff that you encountered. We really appreciate your feedback and hope you will return again soon. Respectfully, Mary G More 

Baton Rouge, Louisiana
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 16, 2014

Careful as you drive down West Prien Road in Lake Charles. This Hampton Inn is halfway between Lake Street and Nelson Road. Located on the right side as you head toward Nelson Road with I-210 on your left. Careful, you may miss it! The property needs to improve their signage. Fortunately for our group of business people, this hotel's unique... More 

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Mary G, General Manager at Hampton Inn Lake Charles, responded to this review

Robert T, We are so pleased to hear your wonderful comments regarding our new Hampton here in Lake Charles. I do hope that you will stop in again on your next travels through beautiful Lake Charles! Safe Travels, Mary G. More 

Overland Park, Kansas
Top Contributor
231 reviews 231 reviews
77 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 15, 2014

This Hampton is new. I usually stay at the one in Sulphur, so I was pretty excited to see one open closer to the plant I visit. This is an example of what all future HI's should look like - showers instead of tubs, digital thermostats on the wall (that work!), wider halls, and faster elevators. Very, very nice. They... More 

Was this review helpful? Yes 1
Mary G, General Manager at Hampton Inn Lake Charles, responded to this review

Harry, I want to thank you very much for your feedback. It is through your experience that we can better serve our guests. Im very glad to hear that you had an overall wonderful experience and that you will hopefully be returning again. I appreciate your comments regarding the breakfast and I will let you in on a little secret....Hampton... More 

Alexandria, Louisiana
2 reviews
4 of 5 stars Reviewed November 15, 2014

Came to Lake Charles for the opening of our art exhibit at the Historic City Hall arts and cultural center. We stayed at Hampton to use my points. Clean, new hotel. Beds a bit too hard. Other than that good value.

Review collected in partnership with Hampton

Was this review helpful? Yes
Mary G, General Manager at Hampton Inn Lake Charles, responded to this review

Leslie, We hope you had a successful opening of your art exhibit. Thank you for sharing your comments with us and hope that you will return again. Respectfully, Mary G More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 13, 2014

Nice new property. Air freshener/ perfumy smell so very strong. Friendly staff; however, we were quoted one price but charged a higher rate upon arrival. I may add the air freshener/perfume smell is in all areas. Elevator, lobby, AND even in the rooms. TOO much !!! Please lighten up on the perfumy smell.

Was this review helpful? Yes
Mary G, General Manager at Hampton Inn Lake Charles, responded to this review

Thank you for taking the time to provide us with information regarding your recent stay with us. I apologize the oderizer fragrance was a little strong. We will surely address this with our houskeeeping manager. We appreciate you staying with us and hope to see you again in the near future. Thanks, Mary G More 

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 13, 2014

I had a credit card guaranteed reservation, which had I cancelled after 6pm would have charged me the $150 rate; fair deal, I agreed to it as I do 40-50 nights a year for business travel. I arrived this past Tuesday night at 11pm after driving 2 1/2 hours through the rain from Houston. Upon arrival I was simply told... More 

Was this review helpful? Yes 2
Mary G, General Manager at Hampton Inn Lake Charles, responded to this review

Lance, Im not quite sure of the situation your speaking about, but I personnally want to apologize. Our guests are our number one priority. I would love the opportunity to speak with you regarding this situation. Please contact me at 337-480-6443 so that I can make this right with you. This area does fill up very quickly, therefore we handle... More 

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Additional Information about Hampton Inn Lake Charles

Address: 3175 Holly Hill Road, Lake Charles, LA 70601
Phone Number:
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Lake Charles 2.5*
Number of rooms: 82
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