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L'Auberge Casino Resort Lake Charles

4.0 of 5 777 Avenue L'Auberge, Lake Charles, LA 70601
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L'Auberge Casino Resort Lake Charles
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L'Auberge Casino Resort Lake Charles
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718 reviews from our community

Traveler rating
    244
    212
    126
    74
    62
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Galveston, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

In all fairness, I have to say I don't know how the room and restaurants are yet. They could change my mind about the lauberge as a whole, but I would definitely not recommend that you come to this hotel for the spa, which is what my husband and I did. We thought it would be a nice break on... More 

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Coby L, Manager at L'Auberge Casino Resort Lake Charles, responded to this review

Hello, Thank you for telling us about your recent visit to our Spa. Your feedback is extremely important, and I will make sure this information is given to the appropriate leadership team. I have also sent you a private message so that we can continue to speak about this. I look forward to hearing back from you! More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

My casino host is excellent but the slots are super tight. The room is great. The food isn't good at Jack Daniels & service is bad but if you get the rib eye from room service its excellent even better then Embers, the steak house. The massages are great. The lazy river is super nice. The bartenders are very good.... More 

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Tulsa, Oklahoma
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

In the past, we have been to the L'Auberge for the buffet and to spend a few hours in the casino.This is our first experience staying in the hotel. Room was nice and check-in was efficient. The room was at the far end of the hotel, quite a long walk for us seniors, but it was doable. I slept well... More 

Was this review helpful? Yes 1
The Woodlands, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We just returned from a three night stay and I hate to post negative comments when we only pay for tips so I'll start with the positives: Our Casino host always takes great care of us by giving us a nice suite and is always available to assist us pertaining to gaming which is his sole responsibility. Now the negatives... More 

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Philo, Ohio
Top Contributor
66 reviews 66 reviews
20 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 1 week ago

After waiting too long in the Jack Daniel's restaurant to order, the waitress informed us that they no longer offered the meatloaf that was on the menu. So, we decided to go to L'Auberge's Asia restaurant. They had about 8 full tables and 10 empty tables in the front section easily visible from the hostess stand. We were told we... More 

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Coby L, Manager at L'Auberge Casino Resort Lake Charles, responded to this review

Hello, Thank you for sharing this experience with us. It is your feedback that helps to make us better. I will be sure to share this information with the F&B leadership team. I have also sent you a private message. I look forward to speaking with you! More 

San Antonio, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

You will feel like royalty when you stay here! My first visit was for my birthday, and they took such amazing care of me. The buffet was delicious, and the pool area was heavenly! The beds were like sleeping on a cloud! I always look forward to my trip here. I hate to leave!

Was this review helpful? Yes 1
Louisaiana
Top Contributor
72 reviews 72 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

WOW! What a fabulous job they have done on the room renovations. One of the most beautiful rooms we have ever stayed in. Can't wait to go back again. First class everything and attention to detail! Tastefully done.

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

A casino hotel looks very nice from outside. Big hotel and casino area. I stayed in a room with lake view but the scenic not that well due to two chemical plants across the water. Spaceous room with comfortable bed. What I didn't like was the smell of smoke in the common area and sticky floor in the elevators.

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N/A
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I previously posted an unfavorable review of the hotel after a pretty bad experience. I was contacted by Lauberge and I was offered a free room with a guarantee that my experience would be much better.. And oh boy did they deliver. The gentleman I spoke with, Coby, was extremely apologetic. I could tell they wanted to make this situation,... More 

Was this review helpful? Yes 1
Birmingham, Alabama
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

If you haven't been to L'Auberge in a while, you must stop by for a visit! Throughout the past few months they have completed some much needed renovations. Examples are: Updated restrooms, new shops and restaurants; the newest being ASIA. 6 months ago my spouse and I came to L'Auberge for a getaway, there we encountered this amazing waiter, his... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(29)
  • Pool area(16)
  • Very nice(13)
  • Slot machine(3)

Additional Information about L'Auberge Casino Resort Lake Charles

Address: 777 Avenue L'Auberge, Lake Charles, LA 70601
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — L'Auberge Casino Resort Lake Charles 4*
Number of rooms: 1000
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Also Known As:
l`Auberge Du Lac Hotel Lake Charles
Laberge Casino
l Auberge Du Lac Resort
Lauberge Du Lac Hotel & Casino
La Berge Du Lac
Laberge Du Lac Casino
Laberge Dulac

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