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Americas Best Value Inn & Suites

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3411 Broad Street, Lake Charles, LA 70615
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1 room 1 adult
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28 Reviews from our TripAdvisor Community

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Port Arthur, Texas
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have stayed here many times for a Mardi Gras ball. It has been two years since we were here- it has gone downhill! It looks as though very minimal maintenance is done. The lock on our door looked like it had been picked. The breakfast was a poor excuse for a breakfast- and it used to be good. On... More 

Helpful?
Thank Bv57
1 review
1 of 5 stars Reviewed October 11, 2015 via mobile

Straight to the point ..I booked one king size bed .. The gave me double beds. It was my boyfriends birthday so we drove from Houston to stay here for the casinos. We had to sleep in two separate beds because they were full size beds .. Ugh ok I wasn't rude or anything I said cool whatever. So the... More 

Helpful?
Thank Ebony N
Galveston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2015

Upon checking in Smita was very nice and friendly, she has great customer service skills. She and Peter were great through out our stay, we come to Lake Charles every year for the fourth of July and this was the best stay ever, this was our first time staying at this location, but from now on it will be the... More 

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1 Thank blackberry409
Morehead City, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2015

from the reviews ,and after being spoken rude to over the phone by unidentified front desk employee, I was worried about staying here but to my surprise the room was clean, an very quiet.. well worth the money. just no coffee maker in room. Bed was comfortable an linens were clean.

Helpful?
1 Thank nfd4312
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 9, 2015 via mobile

You should be allowed to give no stars. Management kept trying to change the price after already being charged. If you try to make small talk with housekeeping you'll be told to not prolong their work or they will kick you out. Phone calls in the middle of the night telling you to be quiet even though you were asleep... More 

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3 Thank 3028e
Central Louisiana
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 4, 2015

A great little hotel. We were attempting to find a room in a city that had hardly a room left available due to girls' high school softball playoffs, we were able to secure the last one available here and couldn't have been happier with the accomodations. The rooms are very clean, the hotel has certainly been updated/refurbished, the bed was... More 

Helpful?
Thank Melanie L
Sulphur, Louisiana
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

this is a great hotel seem to be recently updated very clean and quieted. the only problem I have was they don't change the linen on a daily basis nor every other day. I would recommend this hotel if every in the area.

Helpful?
Thank agnpet
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 4, 2014 via mobile

The linen in our room was dirty. There were smashed m&m's in the bed. Instead of coming to change the sheets as requested, the staff said they couldn't & blamed the dirty sheets on my kids. Peter Patel, the GM then became irate with my husband and I bc we asked for a refund. I will be contacting the BBB... More 

Helpful?
4 Thank Teranesha N
1 review
5 of 5 stars Reviewed July 26, 2014

Very clean. I am single white female. I felt totAlly comfortable. Room super clean. Pool is excellent. Def recommend to everyone! Quiet and peaceful place. Pool was great and clean. I will stay here again without hesitation.

Helpful?
Thank Hollierachal
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

This is a new hotel. Great location, close to everything. Property was clean and very well maintained. Service was very friendly and helpful. This was a quick business trip and I was fearful I would not find a nice place at an affordable price. I was wrong. Peter the manager was great! I will stay there every time I visit... More 

Helpful?
Thank Bruce B
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