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Americas Best Value Inn & Suites Lake Charles

2.0 of 5
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3231 Lake Street, Lake Charles, LA 70601 (Formerly Microtel Inn & Suites Lake Charles)
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Americas Best Value Inn & Suites Lake Charles
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20 reviews from our community

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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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1 review
1 of 5 stars Reviewed January 7, 2015

The front desk lost my online reservation and had already paid online before getting there but they still charged my card twice. The rooms are filthy to say the least! When I tried to get my money back for at least they room I was charged for that I did not use was told there was nothing they could do!!... More 

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Andreas, United Kingdom
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 30, 2014

I've stayed in a lot of best western hotels but this was by far the worst. No bar or restaurant and a self service breakfast (I've never made my own waffles before!!!). I was there at the weekend and the room was a little noisy with the couple next door getting amorous at around 5am. I would avoid this hotel... More 

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San Antonio, Texas
1 review
1 of 5 stars Reviewed December 28, 2014

This hotel is the worst hotel I have ever stayed at. Rooms are filthy, small. Carpet looks old and nasty. There were no towels in the bathroom at arrival. Asked for towels and they had stains on them. Phone did not work, no clock in the room. Next day left room and asked desk clerk to have room made up.... More 

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Austin, Texas
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 17, 2014

Before you book this Motel, read the Reviews and think twice. It is clear that the Management does not care about operating this Motel at a proper level of service & maintenance. If you can afford a cleaner safer Motel, then stay there. Here is my Score for this so-called "America's Best Value Inn".......... THE GOOD: --Room Rates are lower... More 

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Morgan City, Louisiana
1 review
3 of 5 stars Reviewed October 16, 2014

was told by front desk my pre=paid card that I use for travel for business was not going through. I gave them my bank card as I had to be there for 3 days for business. Stayed 3 days but told them that I was charged 3 days on my bank card and 2 days on the pre-paid card. The... More 

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13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 19, 2014

I thought I'd booked into the one on Lakeshore...It's really unclear which one is which! This one is MILES out of downtown (although it is right next door to a mall of sorts...) and the other reviews pretty much sum it up...dirty. The pillows are all different sizes, the bathroom is a bit ick, the sheets are stained, the towels... More 

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Naples, Florida
1 review
1 of 5 stars Reviewed July 31, 2014

We got a so called: King size Suite. Look at the pictures of the bathroom ceiling. This explains everything. Mildew is a health risk - do not stay in this hotel. In the Visitor Guide 2014 they advertise this hotel in bold letters as BRAND NEW!

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Houston, Texas
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 21, 2014

This is the nastiest Hotel I have ever stayed in! I would rather spend $300 a night at a hotel then this dump. First walked in, the lobby smelled, got in the elevator it smelled. Carpet was filthy!!! Husband wore his white socks, after walking on the carpet for a while the bottom of his socks were BLACK!!! Even the... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 22, 2014

This is by far the nastiest/scariest hotel that I have ever stayed in. If not for the fact that we had no other choice to stay, I would have left when I got there. The hotel stinks, the towels are little and are like sand paper, the floors were disgusting and the bathroom was disgusting. Let me also say that... More 

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Newcastle, Australia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed January 8, 2014

Booked via internet .... on arrival looked around the outside foyer area which alerted me to a problem..after being checked in by Corey he settlemented my concerns....than the lift..than the room....what a sight.looked closer...than the night mare began...cleaned the vanity and took the cloth and showed this lovely young man who was embarrassed...ask for cleaning cloth and disinfectant.....cleaned the vanity..... More 

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