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All 28 Lake Charles hotels

Americas Best Value Inn & Suites Lake Charles

2.0 of 5 Hotel   |   3231 Lake Street, Lake Charles, LA 70601 (Formerly Microtel Inn & Suites Lake Charles)
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Americas Best Value Inn & Suites Lake Charles
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Ranked #27 of 28 Hotels in Lake Charles
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17 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
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Austin, Texas
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Before you book this Motel, read the Reviews and think twice. It is clear that the Management does not care about operating this Motel at a proper level of service & maintenance. If you can afford a cleaner safer Motel, then stay there. Here is my Score for this so-called "America's Best Value Inn".......... THE GOOD: --Room Rates are lower... More

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Morgan City, Louisiana
1 review
3 of 5 stars Reviewed October 16, 2014

was told by front desk my pre=paid card that I use for travel for business was not going through. I gave them my bank card as I had to be there for 3 days for business. Stayed 3 days but told them that I was charged 3 days on my bank card and 2 days on the pre-paid card. The... More

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Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 19, 2014

I thought I'd booked into the one on Lakeshore...It's really unclear which one is which! This one is MILES out of downtown (although it is right next door to a mall of sorts...) and the other reviews pretty much sum it up...dirty. The pillows are all different sizes, the bathroom is a bit ick, the sheets are stained, the towels... More

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Naples, Florida
1 review
1 of 5 stars Reviewed July 31, 2014

We got a so called: King size Suite. Look at the pictures of the bathroom ceiling. This explains everything. Mildew is a health risk - do not stay in this hotel. In the Visitor Guide 2014 they advertise this hotel in bold letters as BRAND NEW!

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 21, 2014

This is the nastiest Hotel I have ever stayed in! I would rather spend $300 a night at a hotel then this dump. First walked in, the lobby smelled, got in the elevator it smelled. Carpet was filthy!!! Husband wore his white socks, after walking on the carpet for a while the bottom of his socks were BLACK!!! Even the... More

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Dutchtown
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 22, 2014 via mobile

This is by far the nastiest/scariest hotel that I have ever stayed in. If not for the fact that we had no other choice to stay, I would have left when I got there. The hotel stinks, the towels are little and are like sand paper, the floors were disgusting and the bathroom was disgusting. Let me also say that... More

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Newcastle, Australia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed January 8, 2014

Booked via internet .... on arrival looked around the outside foyer area which alerted me to a problem..after being checked in by Corey he settlemented my concerns....than the lift..than the room....what a sight.looked closer...than the night mare began...cleaned the vanity and took the cloth and showed this lovely young man who was embarrassed...ask for cleaning cloth and disinfectant.....cleaned the vanity..... More

Was this review helpful? Yes 1
San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 15, 2013

The hotel is horrible and Management treats you like your an idiot. Room not cleaned, carpet dirty, bed had dirty sheets, no towels in room, dried mucus on shower wall, hair on bathroom floor, toilet had black stains. When complaint was made, manager Nehemiah told us to leave. We asked for refunds and only got $12.00 from the $90.39 we... More

Was this review helpful? Yes 2
Dallas, Texas
Top Contributor
50 reviews 50 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed June 18, 2013

This property might be suitable for the extremely budget-conscious, but it's just not up to par for the more experienced traveler. During my stay the place was plagued by operational problems: an out-of-service elevator, a casual approach to replenishing breakfast supplies, off-and-on housekeeping service, and a front desk staff that seemed to be learning on the job. That said, the... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 26, 2013 via mobile

We left an hour after we got there because #1 we got there with our pets, paid the pet fee and everything THEN the owner comes and says pets aren't allowed after we confirmed a week prior!! #2 we had non smoking rooms but the rooms smelled like cigarettes as well as the hallway! #3 Mold all in the fridge... More

Was this review helpful? Yes 2
Nehemiah T, General Manager at Americas Best Value Inn & Suites Lake Charles, responded to this review

May 31, 2013 Dear Traveler, It states in our description of the property online with all of our vendors that we are not a "pet-friendly" establishment. It is also posted behind the front-desk receiving area. Payments of any kind where never exchanged between said parties. Inquiries of conformation where made, but only detailing that we had your reservations here at... More

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Additional Information about Americas Best Value Inn & Suites Lake Charles

Address: 3231 Lake Street, Lake Charles, LA 70601 (Formerly Microtel Inn & Suites Lake Charles)
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn & Suites Lake Charles 2*
Number of rooms: 52
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Also Known As:
Microtel Inn And Suites Lake Charles
Microtel Inn & Suites Lake Charles Hotel Lake Charles
Microtel Lake Charles
Lake Charles Microtel

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