My family and I stayed here for a month while my husband worked in LC. The only problems that I had was timing everthing with housekeeping as we stayed there much of the day (I think they could have cleaned better sometimes, but I guess they thought since it was just us over and over maybe they didn't try as... more

You get what you pay for nothing more nothing less. Friendly staff clean rooms, average breakfast, less than average towels, better than average bed and bedding. more

first of all had a reservation for new year's eve, called back on the thursday before to add the night of december 30 too, got there only to find new years eve reservation had been cancelled, and that there were no rooms left for new years eve. after complaining, manager then tells us he had two suites available, so, he... more

We needed a place to stay for the night where we could use Priority Club points. There are two Holiday Inn Expresses in Lake Charles, and this looks to be the better location relative to the casinos. Room was fine and large - too large for the furniture, actually. It looked like there was some missing. The microwave-bolted-to-the-fridge was a... more

A good HIE, up to snuff in all ways except for "motel-quality" towels. We were concerned about safety at its location in town, but security seemed pretty good - big fence around the place. Staff very helpful, decent breakfast (no hot dish as we had at other HIEs). Didn't notice any odor that previous reviews mentioned. more

We reserved a suite that was suppose to have two double beds and a sleeper sofa. When we got our room, their was no sleeper sofa. The pool was out of service. The sheets on the bed looked like someone had already slept on them. Their was a hole in one of the blankets the size of a frisbee. We... more

I am a smoker and normally reserve a smoking room. I checked in to the Holiday Inn Express at Lake Charles.....walked into the hotel room and noticed a very strange-sick smell. I gathered up my belongings and went back down to the front desk to complain and ask for another room. The second room had the same air issue. I... more