We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 28 Lake Charles hotels

Holiday Inn Express Hotel & Suites Lake Charles

2.5 of 5 Hotel   |   402 Martin Luther King Highway, Lake Charles, LA 70601
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites Lake Charles to your Saves list
Holiday Inn Express Hotel & Suites Lake Charles
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
64%
Ranked #12 of 28 Hotels in Lake Charles
A recent review
4 of 5 stars reviewed 3 weeks ago
BeachPros2008 Fort Worth, TX
Write a Review

54 reviews from our community

Traveler rating
    11
    20
    10
    2
    11
See reviews for
11
18
3
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Fort Worth, TX
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the manager, Charmaine, to the housekeeping and maintenance staff, everyone is friendly and genuinely concerned about the quality of your stay. Great location right off I-10 but not close enough to be noisy. Rooms are typical Holiday Inn Express standards, a little musty smelling but that's everywhere in the humid South. Good value for the $.

Was this review helpful? Yes
Texas
Top Contributor
55 reviews 55 reviews
22 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed August 13, 2014 via mobile

Greeted upon arrival by the lovely Charmaine, in one of the nicest lobbies I've ever seen in a Holiday Inn! The room was fine, clean by Louisiana standards (a little mildew in the shower, but it's the South). But the staff! Obviously a good place to work, since everyone is so friendly and helpful!

Was this review helpful? Yes
Boston, MA
Top Contributor
57 reviews 57 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 18, 2014

I don't think that I would stay here for too long of a period of time, but it worked for a quick stop over. The AC was a bit loud, and the breakfast was probably a bit subpar compared to other HIEX locations, but not terrible. Not a bunch to do around the hotel - but we did find a... More

Was this review helpful? Yes
Bradenton, Florida
Top Contributor
120 reviews 120 reviews
59 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed June 14, 2014

This location is right next to a ceremetary in a part of town that some might consider rough. It was not what I expected, but check in the people were so friendly. Strange place with an oversized lobby and a big staircase headed to 2nd floor rooms. Rooms are decent, although loud AC. Not sure I would stay here again,... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Dear TheTourVan, Thank you for staying with us and for leaving a review of our property. I am glad to know that you found our staff commendable. On the other hand, please accept our apologies for any inconvenience the air conditioning system may have caused you. We appreciate your feedback as this is our best resource for improving guest services.... More

Laredo
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 9, 2014

This evening I called to inquire about location and the parking lot considering I will be traveling with a moving truck pulling a vehicle. Particularly, I wanted to know if the parking could be accommodated with such a large vehicle. Additionally, I wanted to know about the property's exact location to ensure that we won't have to take too many... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Dear Suntrease W, Thank you for taking the time to post your comments. I am sorry if the level of customer service received from our front desk did not suit your standards. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing... More

Providence, Rhode Island, USA
Top Contributor
65 reviews 65 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 18, 2014

I'd stay here again, but not necessarily search it out. Fitness rooms are important to me, and this one was small, with no weights. There is room for a weight stand. Water in the cooler was really warm. I liked the front lobby with the beautiful stairway. I like when stairs are carpeted so you feel more welcomed using them... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Dear hijeanie, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. We have taken note of your comments regarding the fitness center and the stairway. These will be shared with our management team for review. Once... More

Houston, Texas
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 15, 2014

Title says it all. Up to brand standards. What sets this one apart is great service, friendly staff and the best chandelier I've ever seen in a HIE . It is an older hotel but they are taking good care of it. I always stay here when I'm in town.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2014

My husband and I chose Holiday Inn Express for our Valentine's Day getaway! Let me start by saying 1st impressions mean everything! When you enter the lobby you can tell immediately they take pride in not only cleanliness but great guest service! I was greeted by a pleasant scent, nice clean presentable lobby, and a warm smile from Corey who... More

Was this review helpful? Yes
Austin, Texas
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed February 2, 2014

I ended up getting this property via Hotwire. I'll first note that there are three different Holiday Inn Express locations in the Lake Charles/Sulphur area, so make sure you've got the right one if you're staying here. Overall, I was a little underwhelmed. As others have pointed out, this location is in the not-so-nice part of Lake Charles, plus the... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Dear kirker, Thank you for taking the time to provide feedback on your stay. It is unfortunate the area surrounding the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future.... More

Springfield, Missouri
Top Contributor
111 reviews 111 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 20, 2014

After a long day of driving we were pleased to settle into our room in Lake Charles, and the HI Express fit the bill. The staff was pleasant and our room was comfortable. We were given our "goodie bag" as IHG Rewards members and were asked if there was anything else we needed. One thing I appreciated, as an avid... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Holiday Inn Express Hotel & Suites Lake Charles, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Lake Charles? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Lake Charles

Address: 402 Martin Luther King Highway, Lake Charles, LA 70601
Phone Number:
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lake Charles 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Expedia, Orbitz, Priceline, Tingo, Hotels.com, Odigeo, Agoda, Venere and Otel so you can book your Holiday Inn Express Hotel & Suites Lake Charles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Lake Charles Hotel Lake Charles
Holiday Inn Lake Charles
Lake Charles Holiday Inn

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Dining (6)
Viewed
Room/suite (8)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Lake Charles with
any amenities