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Holiday Inn Express Hotel & Suites Lake Charles

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402 Martin Luther King Highway, Lake Charles, LA 70601
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Holiday Inn Express Hotel & Suites Lake Charles
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82 Reviews from our TripAdvisor Community

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Fairbanks, Alaska
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Easy to get to. Just down the street from the freeway off ramp, this was a clean, friendly place to stop for the night. It was very quiet, although we were on the side away from the street we came in on. Coffee pot in the room for early rising, small refrigerator in room, but also a wide variety of... More 

Helpful?
Thank Alaskans187
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you so much "Alaskans187" for your 5-Star review of our hotel. Thank you for sharing your wonderful experience with us. We are pleased to hear you enjoyed our hospitality, and that our location right off I-10 freeway was convenient for your stop. We appreciate your highlights of our amenities and property. It's something our staff takes great pride in, so we... More 

Opelousas, Louisiana
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Conveniently located on your left when you exit to highway 171 South, just south of interstate 10. Everything Lake Charles is within 10-15 minutes away. This 15 year old property looks new. And even though it's located on a major throughway, it's surprisingly quiet. What makes it a benchmark for me is sincere, caring staff. From the moment we checked... More 

Helpful?
Thank Paul C
Charmaine S, Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you so much "Paul C" for your recent stay with us. We greatly appreciate you taking the time to share your wonderful feedback and such beautiful highlights, your review means everything to us. Thank you for finding our hotel to be "A benchmark to follow". I am very pleased to hear our "southern hospitality" made your stay with us... More 

New Orleans, Louisiana
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The lobby is very ornate but the rooms are simple and thoughtfully furnished. The staff was friendly, courteous and made sure I knew about all the aminities. The exercise room was well equipped and I was not expecting that. I will be in Lake Charles for business a lot over the next few years and this will be my hotel!

Helpful?
Thank Phil R
Charmaine S, Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you so much 'Phil R" for sharing your wonderful review of our hotel. I am very pleased to hear our "friendly and courteous staff" made sure you knew about our hotel and the amenities we have for you to enjoy while staying with us. I am happy to hear you enjoyed your recent stay and I am delighted to... More 

Lake Charles, La.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

This property charges your card $25 and then credits it back 3-5 days after you check out if you do not get any incidentals. Even though you charged the room with your card and they have it on file. Creates holy hell with Concur Electronic expense reports where any charge and credit has to have an attached receipt on the... More 

Helpful?
1 Thank TimG1960
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you very much "TimG1960" for your recent stay with us. We appreciate you taking the time to share your feedback . We apologize that your recent stay with us did not meet all expectations. We do regret the inconvenience the $25 deposit had on your overall experience. We do hope to have the opportunity to welcome you back in... More 

Travelers are raving about these Lake Charles hotels

Jacksonville, Florida
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 24, 2015

Terrific location. Stopped here driving a U-Haul truck across the country. Breakfast was terrific. Rooms were a bit tired, but the lobby was really nice.. The bed was comfortable, which is the most important piece of a hotel experience. Was not the best Holiday Inn Express I had visited, but after a 16 hour day in a U-Haul truck, it... More 

Helpful?
Thank Craig G
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you so much "Craig G" for your review of our hotel. We appreciate you taking the time to share your experience with us. I am very pleased to hear you found our hotel to be a "Terrific location" and how "comfortable your bed was ". We are happy our bed met your expectations, "which is the most important piece... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 20, 2015 via mobile

Just what we needed. A pit stop on our way to Houston. Staff was very nice. Breakfast hit the spot. Rooms were pretty nice. Would stay here again. The only issue was that the room seemed a little wet from humidity when we got in. Seemed to go away when we got the air flowing.

Helpful?
Thank Jeremy W
Leslie, Arkansas
1 review
1 of 5 stars Reviewed November 9, 2015 via mobile

Front desk people are nice and greet you but how ever if you are staying there do to a job in the area and you have 2 types of cards on file keep in mind they do not look and make sure that they are charging the right card this has happened to us numerous of times when it could... More 

Helpful?
Thank sassytink1978
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for all the inconvenience you have experienced during your visit with us. We did our follow up with the card holder and profile information and got everything all set to where the personal card was deleted in our system and on profile.... More 

San Diego, CA
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed October 28, 2015

This hotel is really, really nice. As is the custom with HI Express, the beds and pillows are super comfy and great to sleep on. We had the double queen room, which is spacious, modern and super clean. The staff here are efficient and friendly --- especially Petula at the front desk who recommended a terrific seafood place for us... More 

Helpful?
Thank KathleenSanDiego
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you so "KathleenSanDiego" for your 5-Star review of our hotel. I am very pleased to hear you found our "hotel really really nice" and how much you enjoyed your stay with us. Thank you for highlighting the wonderful impact "Petula" had on your overall experience. It's something our staff takes great pride in, so we value your feedback. We... More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 23, 2015 via mobile

Great place to stay. Staff is super friendly. Rooms are very nice. The pool and hot tub are excellent. The breakfast could be better. We have stayed here three times this year and have enjoyed each stay. We will stay here each time we visit Lake Charles.

Helpful?
Thank Bobby L
Clyde Tx
Level Contributor
1 review
5 of 5 stars Reviewed September 15, 2015 via mobile

We stay here every few months. A+ Will stay here every time we visit Lake Charles. Always clean rooms. Very friendly staff. Nice pool and hot tub. Breakfast could be a little better. We have stayed here three different times this year.

Helpful?
Thank Bobby L
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