We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Lake Charles

Hotel website
Hotel deals
402 Martin Luther King Highway, Lake Charles, LA 70601
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Hotel & Suites Lake Charles
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Lake Charles
Write a Review

64 reviews from our community

Traveler rating
    16
    23
    12
    2
    11
See reviews for
15
21
3
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (64)
  • Mar-May only
    (11)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (18)
All months
Winder, Georgia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family of four stopped here to rest for the night on our trip from Atlanta to Austin, TX. A long day ended with a friendly greeting from Rebecca at the desk. Check in was quick. Rooms are clean and spacious (we had a two queen room) the beds were very comfortable,two choices of feather pillows. The AC was a... More 

Was this review helpful? Yes
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you and your family so much for your recent stay with us. We appreciate you taking the time to share your wonderful experience of our hotel. I am pleased to hear you all enjoyed your stay with us, and how our staff was efficient and engaging. Thank you for recognizing the service of Rebecca and Nikki, they take great pride... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The front desk clerks and the housekeeping staff here were unbelievably helpful and polite. We were told Happy Easter multiple times from the room to the complimentary breakfast area (great food, by the way)! The hotel sits off of I10, making it a great stop. It was approximately 10 minutes from all our attractions (beach, mall, USS Orleck Museum)! Would... More 

Was this review helpful? Yes
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

We want to thank you for your recent stay with us. We appreciate you taking the time to share your review of our hotel. Thank you for your wonderful highlights of property, and for recognizing our staff and their services. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we... More 

Glenwood Springs, Colorado
Top Contributor
59 reviews 59 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 15, 2015

No, I'm not going to tell you about the chandelier although it is beautiful. I read the reviews before we got here and some of the reviews concerned me. Such is not the case. The outside of the hotel presents well. There is a beautiful wrought iron fence surrounding the hotel and the hotel is well kept. The staff is... More 

Was this review helpful? Yes 1
Charmaine S, Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you Darrah C for your recent stay with us. We want to thank you for taking the time to write your comments and for sharing your overall experience with us. We are very pleased to read your review such wonderful words bring smiles to our faces, (thank you). We appreciate your specific highlights of our property and thank you... More 

New Orleans, Louisiana
Top Contributor
143 reviews 143 reviews
56 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 15, 2015

The hotel is very nice, and recently renovated. All of the facilities were new, and the staff was friendly. The hotel is located in a very bad area, however. If the area matters to you when you choose where to stay, then this might be a problem.

Was this review helpful? Yes
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you for staying with us. We appreciate you taking the time to share your recent experience with us. Thank you for all the great highlights of our property and for recognizing our staff. We are sorry that you found our hotel location to be in a very bad area. Please accept our apologies for any inconvenience this may have... More 

1 review
3 of 5 stars Reviewed February 14, 2015

The clerk gave us a two queen room when I had paid for a king. It was kind of strange because she did not tell us until after we went inside the room. I called and she then replied that the two queen room was all they had. Other than that incident the hotel stay went well.

Was this review helpful? Yes
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you for staying with us. We appreciate you taking the time to share your experience with us. It is disappointing to read that you've encountered a room type inconvenience while staying with us . Please accept our sincere apologies. We value your feedback and your comments will help us improve our service in specific department. Please give us another... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed January 6, 2015

First, the staff was fantastic...courteous and friendly. The room was larger than most with a small refrigerator, big flat screen TV. The room was clean, cozy, and the beds comfortable. The AC/Heat Unit was quiet. The lobby, with their big staircase and beautiful chandelier, was nicely decorated for the holidays . The free breakfast was more than we expected. Both... More 

Was this review helpful? Yes
Charmaine S, Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Our Valued Guest, Thank you for staying with us. We truly appreciate your feedback, it is our pleasure reading your detailed review, thank you for all the highlights. We enjoyed having you and your family staying with us. Thank you for taking the time to review your stay with us. Thank you for your high recommendations. It is always pleasing... More 

Houston, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2014

This was a very nice place to stay. It's was so quiet, the beds and pillow was so comfortable, breakfast was great and it's was in a great convenience location to the Casinos. "CHARMAINE" at the front desk was so extra nice. I really love her positive attitude toward the guess, she made feel so welcome. I will definitely stay... More 

Was this review helpful? Yes
Phoenix, Arizona
Top Contributor
64 reviews 64 reviews
27 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 18, 2014

This was a very nice to stay. It's close to the airport and also close to the town. The staff was very nice and more than willing to help with any thing you need. The room was very nice and clean the only Con was there was mold in the shower. When we told the front desk they wrote it... More 

Was this review helpful? Yes
Los Angeles, California
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 8, 2014

By far the best value in Lake Charles. Lucky me for choosing this hotel. I will stay again on my next trip to LC. Hotel Staff: The nicest staff ever! Erin at the front desk was very helpful and efficient. She even referred to me by name the following morning when she saw me coming to breakfast. Very impressed! I... More 

Was this review helpful? Yes
Houston, TX
Top Contributor
233 reviews 233 reviews
222 hotel reviews
439 helpful votes 439 helpful votes
4 of 5 stars Reviewed November 7, 2014

Looks to have been fairly-recently converted from another type of hotel property, so in good condition. Not the best of locations if you are in town for casino gambling, since it is the opposite side of town, & certainly not much in the immediate area in terms of restaurants & night-life. If you only need a good overnight close to... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (8)
Viewed
Dining (6)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (1)
Viewed
Business center/function rooms (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question