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SpringHill Suites Lake Charles

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1551 West Prien Lake Road, Lake Charles, LA 70605
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166 Reviews from our TripAdvisor Community

Traveler rating
    109
    43
    7
    2
    5
See reviews for
52
26
9
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (166)
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    (48)
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There are newer reviews for SpringHill Suites Lake Charles
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

My name is holly and my family and I stayed there for three nights and it was AMAZING!!! The staff was polite and extremely helpful and I would especially like to thank Michelle,Cynthia and vhonique they were AWESOME!! And I would recommend this hotel to everyone. Thank you for everything.

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 28, 2015

Rooms were very spacious and clean! Very clean! I love the layout of the split bathrooms! It was convenient for a family! We stayed in a 2 queen with sleeper sofa and there was more than enough room for all of us to spread out! The beds were super comfy! The breakfast had PLENTY of options! Shonique was delightfully helpful... More 

Was this review helpful? Yes 1
New Orleans, Louisiana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 26, 2015

From July through December 2014 I stayed in this hotel at least a few days each month. It was, by far, the best hotel for business travel I've ever visited. Room design was perfect, amenities were adequate,location was great, and staff were very, very friendly.

Was this review helpful? Yes 1
Long Beach, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

The staff was genuinely friendly, courtious and helpful. Every time I walked in or out the door, day or night, the front desk person made me feel at home. The rooms were spacious, clean and the bed was out of this world comfortable, making sleep effortless which is always a plus on a long business trip.

Was this review helpful? Yes 1
Salisbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

We arrived at the springhill suites after a dreadful six hour drive through torrential rain. Needless to say we were not in the best frame of mind when we arrived. However, Trudy on reception gave us such a nice welcome we almost immediately felt better. She was very friendly, efficient and knowledgeable, and even managed to deal with three people... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 17, 2015

Stayed here for work - was the only hotel I could find in the area with a decent gym, which is really important to me when on the road for work. The gym has 2 treadmills and 2 ellipticals, as well as hand weights. The equipment is new with TVs which is really nice. Besides the gym, the rooms are... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 6, 2015

From the beginning discussions with the hotel staff in choosing this hotel until the conclusion of our meeting, our team was treated with generosity and immediate attentiveness. All business needs, including the Bayou Board Room, catered meals and snacks, and media were met with excellence. We had he opportunity to have our spouses with us; each of the couple wer... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

Only hotel I could find in the area that has a 'standard' room that sleeps 6 (thanks to sleeper sofa). The separate shower and toilet rooms are awesome - no waiting on each other! Trudy at the front desk treated us with class and was helpful and accommodating. I gave it 4/5 because it was more expensive than nearby hotels,... More 

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Sugar Land, Texas
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed February 12, 2015

After leaving a day early to get a head-start on our vacation we decided to stay here - we got one of two remaining rooms. Much like other reviewers stated, Alexis could definitely use some customer service training. The hotel itself was nice, but upon opening the door to our room we were hit with an odor - this is... More 

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Indianapolis, Indiana
Level Contributor
72 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 25, 2015

Stayed there on business. Very nice room. Spacious, with a separate living area. Unusual to also have your toilet in a separate room, but very nice. Pocket doors kept the bathroom and shower/vanity rooms from taking up too much space. It was modern. I like the sofa, as it was part chaise. Usually hotel sofas are very uncomfortable. A nice... More 

Was this review helpful? Yes 1
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