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All 28 Lake Charles hotels

SpringHill Suites Lake Charles

3.0 of 5 Hotel   |   1551 West Prien Lake Road, Lake Charles, LA 70605
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92%
Ranked #2 of 28 hotels in Lake Charles
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 1, 2014
changeslattitudes New Orleans
  • Overview
  • Reviews (124)
  • Photos (19)
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  • Room tips (32)
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124 people have reviewed this hotel

Traveler rating
    82
    33
    5
    1
    3
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42
19
9
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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There are newer reviews for SpringHill Suites Lake Charles
See the most recent reviews
New Orleans
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 1, 2014

I stayed here for a three day, three night meeting in Lake Charles. The property is very new, bright, and clean. The rooms are spacious, and as a suite property, all have sitting area/desk areas partially separated from the sleeping area. One unique feature is that the bathrooms are split into two separate spaces - one with shower and sink... More

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was! We are so excited to hear that you enjoyed your stay! We hope that you will come back and stay with us again! More

Georgetown, Texas
1 review
5 of 5 stars Reviewed April 24, 2014

Sprint Hill Suites and meeting room was fabulous. Very clean, comfortable, spacious suites. We will definitely keep this on our list for future business meetings. Mary-Kate and Mischa was very helpful and informative when setting up our event! I appreciated the follow up after follow up after the event. Great Team! Thank you, Karen H.

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

We really appreciate you taking the time to let us know how we are doing. We are so thrilled to hear that you enjoyed every part of your stay! We hope that you will come back and stay with us again! More

Lake Charles, Louisiana
1 review
3 of 5 stars Reviewed April 7, 2014

This hotel is a very beautiful facility, very nice! But the room I had a really thick mildew smell. And you wouldn't expect such because the hotel itself has a wonderful aroma is very well kept and clean. Thankfully I travel with air freshener, but then in this case the air conditioner didn't quite blow cool so it wasn't too... More

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was. We apologize your room wasn’t as fresh as we would have liked it to have been. We take pride in making sure every detail is perfect. We hope you come back again and let us show you what we are all about! More

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2014 via mobile

I meet two employees that really helped me name Mary Jones and Naomi Faulk. My husband got sick and they ask us if we needed any thing I told them we we're here from California they gave me a prayer line card and they prayed with us and they also said they well pray for us in y'all daily meeting.... More

Was this review helpful? Yes 2
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was. We are sorry to hear about your husband getting sick. We hope that he got better quickly and that you eventually enjoyed your stay. We hope that you will come back and stay with us again and that everyone traveling with you will be 100%! More

Huntsville, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2014

We just had a wonderful time at this hotel. It was very close to everything. We had a party in one of the rooms and everyone worked great with us. The staff is outstanding. From Nathan who helped with the room to the great breakfast staff ( Naumi, Natalid, and Aerion) to Getting our rooms ready to the wonderful staff... More

Was this review helpful? Yes 1
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for letting us know how your stay was. We are so happy to hear that you enjoyed your stay and what our hotel has to offer! We pride ourselves on our one of a kind customer service and are so happy that you had the chance to experience it! We hope that you will come back and stay... More

Palo Alto, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2014

The full breakfast was very nice, with very helpful staff. We were here three days, and especially appreciated the help of Mary, Naomi, Aerion, and Nahalia. They even offered to put together a going-away meal for us to take on our departure day. Our housekeeper Johanna was excellent. The hotel is new (about 3 yrs old), extremely clean, and in... More

Was this review helpful? Yes 2
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you so much for taking the time to let us know how your stay was! We are so happy to hear that you received our one of a kind customer service! One of our core goals is to make sure that every guest has a stay like you did. We hope that you will come back and visit with... More

Lake Charles, Louisiana
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 30, 2014

I really liked the split bathroom, but the mirror in it is not functional. The beds were very comfortable. Suggest upgrading your TV provider so the remotes have a guide to find channels especially the HiDefinition ones. The kitchen staff were all on their toes and kept food on the line. Natalia Naomi and Aerion were constantly stocking, cleaning and... More

Was this review helpful? Yes 2
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

We really appreciate you taking the time to let us know how your stay was. We are so thrilled that you enjoyed your stay and our wonderful staff! We hope to see you back soon! More

Willis, Texas
1 review
5 of 5 stars Reviewed March 30, 2014 via mobile

All of the staff were very friendly and helpful. During breakfast Naomi made sure everyone was happy and offered any assistance if it was needed. The rooms are very spacious and clean. Check-in was quick and easy. The breakfast variety was good as well.

Was this review helpful? Yes
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was! We are so happy that you enjoyed your stay and that you had the chance to experience our one of a kind customer service! We have revamped our breakfast options and are so excited that you liked them! We hope that you will come back and... More

Austin, Texas
Top Contributor
90 reviews 90 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 10, 2014

We normally stay further west at the Fairfield Inn in Sulphur but decided to redeem a freebie night at this property on this trip. It turned out to be a good choice. The lobby is of the new modern design with the dropped gauzy blue curtains. It does present a different ambience than that most other hotel lobbies. Brittany checked... More

Was this review helpful? Yes 3
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your recent stay was. We are so pleased to hear that you enjoyed your stay and our many amenities! Lundi Gras was something new and exciting that we tried and got a really good turnout for it! We will definitely do it again next year with many more events... More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

We came in for a wedding and had a fantastic time. The people were friendly and the hotel was very nice. Our room was beyond anything we could have expected. A nice continental breakfast with delicious coffee was just the ticket for a long ride back to Austin, Tx. Thanks!

Was this review helpful? Yes 1
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know how your stay was. We are so happy to hear that you enjoyed your stay and came down for such a beautiful occasion! We hope that you will come back and stay with us again soon! More

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Additional Information about SpringHill Suites Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70605
Phone Number:
Location: United States > Louisiana > Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Lake Charles #2 Family Hotel in Lake Charles
Hotel Class
Number of rooms
108

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